Je suis nouvelle ici et j'espere trouver votre aide :)
Donc voilà avant de confirmer une commande pour un voyage, j'aurai quelques questions à poser car des choses ne me sont pas tres claires.
C'est surtout au sujet des taxes.
Dans le récapitulatif du voyage c'est indiqué à coté du prix : taxes/ frais de vol / taxes hotel
donc a priori tout est compris c'est TTC
mais apres dans la description de l'hotel, je vois que c'est marqué qu" une taxe de 7% sera majorée à l'arrivé à l'hotel et qu'en + de ça je devrai verser un acompte pour les faux frais.
aussi que siginfie : frais de gestion? c'est genre les boissons, depenses perso? car c'est pas compris dans le prix du voyage.
aussi c'est indiqué qu'il y a demi pension mais dans la fiche de l'hotel ils indiquent que l'hotel ne possede pa de restaurant...
tout me semble bizarre pourtant c'est un voyage sur le site sncf.com
Bonjour 🙂
Je suis sûrement moins pro que d'autres... mais voici quelques-unes de mes réflexions :
C'est surtout au sujet des taxes.
Dans le récapitulatif du voyage c'est indiqué à coté du prix : taxes/ frais de vol / taxes hotel
donc a priori tout est compris c'est TTC
mais apres dans la description de l'hotel, je vois que c'est marqué qu" une taxe de 7% sera majorée à l'arrivé à l'hotel et qu'en + de ça je devrai verser un acompte pour les faux frais.
Très souvent le descriptif de l'hôtel est un document "standard" qui est utilisé par plusieurs voyagistes pour des voyages différents, avec des conditions de ventes différentes (l'un auras déjà inclus ces taxes dans ses prix, l'autre non...).
Il est donc assez courant d'avoir ce genre de différence entre le descriptif de l'hôtel prestatataire d'hébergement et le descriptif du séjour fait par le voyagiste, qui inclue tout ce qu'il prend en charge... et c'est celui-ci qui l'engage auprès de ses clients (donc toi).
Mais le mieux serait de vérifier quand-même. N'y a-t-il aucun numéro de téléphone à joindre pour d'éventuels questions ? Ou une adresse mèl...
aussi que siginfie : frais de gestion? c'est genre les boissons, depenses perso? car c'est pas compris dans le prix du voyage.
Non, les frais de gestion concernent généralement des frais administratifs liés au dossier de ton voyage ; en général, une somme forfaitaire (qui peut atteindre quelques dizaines d'euros) qui ne t'est pas remboursée en cas d'annulation (même avec une assurance annulation)... Il vaut mieux se renseigner aussi avant sur son montant...
aussi c'est indiqué qu'il y a demi pension mais dans la fiche de l'hotel ils indiquent que l'hotel ne possede pa de restaurant...
Là encore, le voyagiste te propose une prestation supplémentaire au simple produit de l'hôtel. Le repas se prend très probablement dans un restaurant juste à côté de l'hôtel, restaurant qui très souvent appartient à un autre hôtel...
tout me semble bizarre pourtant c'est un voyage sur le site sncf.com
C'est un site plutôt sérieux en effet... mais si tu as de tros gros doutes, mieux vaut ne pas signer !!
"Nous méritons toutes nos rencontres ; elles sont accordées à notre destin, et ont une signification qu'il nous appartient de déchiffrer." Mauriac
J'ai deja envoyé un mail a la sncf mais je n'ai pas de réponse. et leur numero c'est en 08..
Pour les frais de gestion, administratifs donc, il faut les payer comment? parce que là quand je poursuis ma commande, arrivée au moment de payer, il est indiqué le prix que j'avais vu donc sans ces frais de gestion. C'est qd meme etrange ça.
pour la taxe de 7% que l'hotel ajoute à l'arrivée, c'est quoi? c'est un truc à eux ça non? parce que l'autre hotel pour le meme voyage mais sans demi pension, n'a pas ce genre de taxe.. enfin c'est pas indiqué..
Pour les frais de gestion, administratifs donc, il faut les payer comment? parce que là quand je poursuis ma commande, arrivée au moment de payer, il est indiqué le prix que j'avais vu donc sans ces frais de gestion. C'est qd meme etrange ça.
😮 Oui, étrange ! Normalement il devrait apparaître sur ta note finale lors de cette réservation... 😕
pour la taxe de 7% que l'hotel ajoute à l'arrivée, c'est quoi? c'est un truc à eux ça non? parce que l'autre hotel pour le meme voyage mais sans demi pension, n'a pas ce genre de taxe.. enfin c'est pas indiqué..
C'est peut-être simplement une différence dans la présentation des informations : l'autre hôtel intègre peut-être directement les "taxes" (vraies taxes, ordonnées par le gouvernement local) déjà dans ses prix, à la différence de celui que tu prévois qui préfère les mentionner en sus (ce qui lui permet d'afficher un prix de base, d'appel, moins élevé... grand classique utilisé parfois même en France !).
Maintenant, selon le pays de destination, je ne serais pas surprise qu'une "taxe" (au sens : somme supplémentaire à payer, sans aucun rapport avec l'Etat) soit perçue par un hôtel et pas un autre... Une façon de tenter de rammasser encore plus de sous ?! 🏴☠️😠
Sans citer le nom de l'hôtel, tu comptes partir sur quelle destination ?
"Nous méritons toutes nos rencontres ; elles sont accordées à notre destin, et ont une signification qu'il nous appartient de déchiffrer." Mauriac
là jviens d'aller sur le site et lorsque je regarde les 2 voyages que j'ai mis dans réservation non payés, qui ne garantit rien, que ce soit niveau prix ou disponibilité, le voyage est le meme avec les memes tarifs que la semaine dernière alors que là en faisant une nouvelle recherche pour le meme voyage, il est à 100euros + cher et les horaires de vol ne sont plus les memes. Je me demande comment ça se fait.. normalement les voyages mis dans mes favoris auraient du avoir changé... peut etre que qd je paierai definitivement, ça sera un autre prix lol
Là j'ai vu en tout petit c'est ecrit que le prix ne comporte pas les frais de gestion ni les taxes locales.. jme demande combien va couter ce voyage au final.. par contre les taxes et frais d'aeroport sont compris et ils mettent le detail et dans ce detail ils indiquent 10euros a coté..
donc au final seuls les taxes d'avion sont comprises mais apres à l'hotel ça va etre autre chose ..
je compte partir à Majorque, seul endroit accessible vu mes moyens et ceux de mon copain et puis comme j'ai attendu apres lui pour savoir ses vac en aout, bah voila les prix ailleurs sont tres elevés . on comptait a la base partir en italie ou en grece ou a malte..
c'est la premiere fois qu'on part et a vrai dire on a peur de se faire avoir et d'avoir des sommes monstrueuses à payer au final..
je vais peut etre regarder ailleurs sur d'autres sites mais bon on est mi juin deja, c'est un peu mort..
De toute façon, il faut regarder ailleurs pour s'assurer d'avoir les meilleurs prix !
Si tu as fait une "réservation sans payer", je suppose que cela signifie que tu as "posé une option" que tu dois confirmer dans un certain délai sinon tu perds ta place. Si tel est le cas, tes tarifs ne devraient pas changer par rapport à ce qu'ils étaient quand tu as réservé... normalement... et effectivement lire faut lire TOUT et spécialement ce qui est écrit en tout petit dans les coins reculés de la page... malheureusement... A vos loupes !!
Je te souhaite un bon voyage quand même. 😎
"Nous méritons toutes nos rencontres ; elles sont accordées à notre destin, et ont une signification qu'il nous appartient de déchiffrer." Mauriac
la sncf c'est ce que j'ai trouvé de moins cher 370 euros 9J/ 8 nuits ça vaut le coup qd tu dois au final rajouter que les taxes locales mais faut voir le prix..
Chez promovacances ou autres j'ai vu des voyages a 500euros sans aucun frais que ce soit d'aeroport ou locale.
attendre la derniere minute pourquoi pas aussi, il y a des choses interessantes mais bon, jprefere qd meme prevoir a l'avance
Je vois que dans le prix de mon voyage comprenant le vol, on me demande de payer la taxe d'aeroport en plus et la taxe de solidarité (4 e par personne)et la…
J'ai besoin de votre aide!!! J'ai trouvé des billets d'avion via Voyagesncf sur Bruxelles/Las Vegas en aller retour pour 2 adultes et 2 enfants à 1440 euros!…
Je suis actuellement en délicatesse avec le site de voyage Tripsta, dont la réputation n'est plus à faire, au sujet du remboursement des taxes d'aéroport sur…
Suite à une hospitalisation en urgence la veille de mon départ, j’ai raté mon vol et ai informé la compagnie bourse des vols qui m’a envoyé un mail m’informant…
Hello everyone! 🙂🙂,
A BIG thank you to all the travelers who sent us postcards this year—my students are becoming real geography whizzes!!!!!!!! I’m renewing my call for your kindness this year! We’re also working on food, so if your postcards can make our mouths water with local dishes, traditional meals, or typical recipes, that’d be amazing!!
Here’s a quick recap of the project:
I’m reaching out to all travelers and globetrotters on this forum. I’m a teacher in Creuse, working in a ULIS program (which welcomes children aged 6 to 12 with disabilities into a mainstream school). This year, I’m starting a school journal project that will involve the kids in many different topics. A big part of the journal will focus on opening up to the world, diversity, travel, countries, culture...
I’m launching a call to invite as many of you as possible to send us a little postcard (from France or anywhere in the world!) to take us on a journey and help us discover new places, countries, and horizons—much more fun and exciting than a regular geography textbook! One section of our journal could be called "We received mail from " and would be an opportunity to research that location and share what we learn with our readers (a super enriching activity in class).
The project starts in September 2025 but has no real end date, as this journal and world discovery initiative will span several school years (the kids stay in my ULIS program for multiple years). Postcards can be sent anytime—throughout the year, across seasons, even during holidays! (The kids will find them when they return.)
I hope this idea appeals to as many of you as possible and that you’ll spread the word to your fellow traveler friends. Make us dream, take us on a journey!!!
For those who’d like to write to us in a language other than French, no problem—quite the opposite!!
Thank you in advance for your participation(s)! Below is our address. Feel free to leave your own address on a corner of the postcard if you’d like us to write back! 😊
The ULIS program students
Bonnat Elementary School
12 rue Georges Sand
23220 BONNAT
Thank you, and see you soon, I hope! 😁
Julien
Many of us have noticed that bugs have been making it difficult to navigate the forum lately.
I’ll let Kate and Ticapi explain the issue:
I went to your profile to check out the Thailand travel journal, and when I clicked on it, it brought me back here again. All week, I’ve been dealing with bugs like this—it’s really discouraging from continuing on VF.🙁
I had the same thing happen, and multiple times. For me, it was Montagnard’s latest journal that kept coming up no matter which discussion I clicked on.
BOLIVIA: THE COUNTRY ON THE BRINK (What's Really Happening)
A dramatic saga is unfolding before our eyes in the Andes. Between suffocating blockades, clashes, an international airlift, and historic political decisions, Bolivia has just experienced 48 hours of rare intensity.
Here’s the full breakdown (economic, social, and political) of the last 48 hours:
For travelers and tourists: the article also includes an important note about the upcoming publication (starting tomorrow) of the precise status of roadblocks, route by route.
I’ll post the full update here on Voyage Forum!
Don’t miss this in-depth analysis. History is being written before our eyes! https://www.petitherge.com/bolivie-paralysie-et-ultimatum
I just discovered a great show on Arte.
It's called "7 en route": seven young European journalists travel around Europe in a fully converted bus, making reports on every city they visit. It's amazing! 🙂
Yesterday, for example, they were in Rome, Italy, and the reports included things like the world's smallest restaurant—a super romantic spot for two. There was also a report on the king of paparazzi in Italy.
They have to pick topics that let us discover the little quirks of each country. And at the end of each episode, we get to see the finished report.
It's such a great show, mixing journalism, travel, and discovery—basically, a must-watch!
It airs in the evening starting at 6:50 PM (I think), and it started this past Monday, July 14th.
If you watch it, let me know—we can chat about it!
I left my heart’s country eight days ago and returned to my adopted one—or was it the other way around? Scotland-Morvan, Morvan-Scotland, I’m not quite sure anymore.
After a quarter without dragging my slippers around here, even though I’d loudly declared I had no interest left in this site, here I am again!
My imagination never stays fallow for long. Just enough time for my inner land to rest. It gets overgrown with fresh nettles, the kind you can pick without getting stung. Then, it’s time to till the fragrant earth and let the story grow.
I hesitated over where to set this story.
Maybe the Highlands, maybe the Hebrides, maybe the Orkney Islands, maybe the Shetland Islands. All of Scotland is myth—easy to embroider.
But in the end, no. I’d almost be too afraid to bare my soul.
The story will take place at home. Simple, practical.
1)
This morning, I was up well before dawn, feeling a bit grumpy, but nothing a bowl of coffee won’t fix. I love my bowl, and no one dares take it. It’s porcelain, edged with intertwined blue flowers. On the bottom, it says "Revol." The factory has existed long before the Revolution. It was my great-grandmother’s bowl. She drank roasted barley from it during the war, then her Leroux chicory.
Last year, a little guy dropped it. My bowl broke into three pieces. A black anger vibrated deep inside me. The little boy was so upset, on the verge of tears. How could I scold him!
I picked up the three pieces and took Little Boy in my arms. His hair smelled of the light, sweet sweat of toddlers. A gentle hug that healed—his budding sorrow and my anger—everything vanished, and time carried on.
Today, my bowl is even prettier. Man fixed it using the traditional kintsugi technique, except he didn’t use gold powder or lacquer but superglue, and he delicately painted the cracks with woad blue. And my bowl is even more beautiful now.
I’m lingering, I can tell—it’s just that a story wraps itself in life, and life can’t be told in the snap of a finger. Life is long. Like in architecture, you start with a rough sketch, called a "sous-cul" (the initial pencil drawing), then you make a tracing, which is the work itself, the one you later carefully roll up in a wooden tube.
Life is like that: you erase, you start over, you use the nub of the pencil until it’s tiny, but you keep going—dreaming, loving.
"Living is a full-time occupation, a unique adventure. Always a surprise and a wonder, which sometimes turns into astonishment. And, from time to time, happiness."*
Alright, enough digressing—this introduction is definitely too long.
Tomorrow, I’ll get to the heart of the matter.
(I hate that expression; it feels like I’m cutting into someone’s skin.)
I’m Yann, a 28-year-old TikToker who loves traveling!
Since I’ve been to several destinations, I’d love to get a flag from each one as a sort of trophy. But from what I’ve seen online, a lot of sites sell them with what looks like really poor quality...
So I’m reaching out to you all to share a site you usually use—help me start my collection! :)
hi there
I’d love to get some opinions—I’ve never used Airbnb before.
They’re offering a key handover via lockbox.
Any tips or advice?
Is it reliable?
Best,
Hi there, I’m Laura, and I’m looking for a few people to answer some questions so I can understand your travel wishes and challenges. It won’t take long—I can chat here, by email, or by phone. Don’t worry, I’m not selling anything! 😊
On this forum, we talk a lot about trekking in the Himalayas, but I’d love to share another side of Nepal: its spiritual, cultural, and religious atmosphere, especially in Kathmandu.
Nepal, much like Tibet and Bhutan, is deeply connected to the Himalayas—the ultimate sacred mountain range. This small country exudes a calming vibe, shaped by a strong spiritual dimension. What I loved most was the unique sensory experience you get there. Walking around temples and tantric monasteries, a distinct scent fills the air—aromatic plants used for ritual fumigation. Locals mainly burn Himalayan juniper, cedar, sandalwood, and other local essences. This fragrant smoke is a way to purify the space and reach the deities, and you’re constantly enveloped in these aromas.
Another striking aspect is the sound. As soon as you step outside, you hear bells ringing in front of temples. People ring them three times before praying to announce their presence to the deities. Nepal is also the birthplace of singing bowls and sound meditation practices. In Kathmandu, you can easily find meditation sessions or "sound baths."
The spiritual dimension is everywhere: a Hindu sadhu practicing asceticism, a lama in deep red robes with his mala, turning a prayer wheel while murmuring "Om mani padme hum." Newar Buddhism, Tantrism, and Hinduism coexist harmoniously in daily life.
For those who love exploring a destination through its culture and spirituality, Nepal is an unforgettable place. What was your spiritual experience in Nepal like?
Hi,
I’m landing in Quebec and then heading to New Brunswick and Nova Scotia. I’d like to rent a pick-up. My question is: does this vehicle come with a cover and is it secure enough to store luggage in? I’ve heard two conflicting opinions. Thanks
I just installed the Maps.Me app on my phone. I only recently found out about this app. I’m traveling in 2 weeks and a few days, and I’m a bit stuck on how to use it.
I’m from the Montreal (Quebec) area, and I’d love to know if there’s a kind soul out there who could help me get started and use the app at least minimally.
If there are private lessons available, I’d be interested in those too.
Like many others, I’m overjoyed to hear that VoyageForum is reopening! I’ve been waiting hopefully for this, and it’s wonderful that it’s finally happening!
I just couldn’t bring myself to actively participate in other French-language travel forums—their format and way of doing things never appealed to me as much. I really hope that VF’s structure, categories, and interface won’t change too much despite the handover, because I’m very attached to them. Through thick and thin, the site has held strong—it’s amazing!
In a previous message, François mentioned that there were positions to fill ahead of the reopening, including moderators...
I’ve been eagerly waiting for this and hoping to send in my CV.
Now, after reading the latest message, it seems like the team is already fully formed. But are there still a few spots left to fill?
I’ve been a VF member for 20 years (since 2004). I’d love to contribute to this wonderful adventure as a moderator if VF would trust me with the role. If the team is open to reviewing it, I’m ready to send my CV. Could you let me know the next steps?
I’m planning a 3-week trip to Japan in May with Voyage Privé. The package includes a 5 GB eSIM, but my phone isn’t new enough to support it. VP told me I could buy a SIM card when I arrive at the airport.
Sure enough, I’ve seen online that this is possible with different providers.
I only need it for checking routes, looking up addresses, train schedules, etc.—basically using Google Maps, TripAdvisor, and similar apps. No heavy downloads or major internet use. All hotels should provide free Wi-Fi for that, right?
Has anyone got any tips for me on this? What have you tried, and how much did it cost?
Thanks for your help!
I’d like to know if you can buy reef-safe sunscreen sprays at 7-Eleven. If so, how much do they cost? We’re traveling with backpacks, so we’ll either buy 100ml here or in Thailand.
I wanted to share a really unpleasant experience from our last trip booked with Promoséjours and organized by FTI.
We booked an 8-day/7-night stay in Egypt, from June 8 to 15.
The flight initially scheduled was changed a week before departure to take off at 10 PM from Paris CDG.
In the end, it took off with a 1-hour delay and included an unmentioned stopover in Marsa Alam.
We landed in Hurghada at 4 AM and arrived at the hotel at 6 AM.
So, we spent our first night on the plane.
For the return trip, surprise—the flight was moved up. We left the hotel at 10:30 PM on Friday the 14th to take off at 2 AM and land at 7 AM at Paris CDG.
So, we spent our last night on the plane too.
After sending a complaint letter to Promoséjours / FTI, they replied that the first and last days can be dedicated to transport (which I already knew) and that no matter how many nights you book, you’re not guaranteed to spend them in the hotel—it could just as well be on the plane.
I’m really questioning this.
Isn’t there a law that protects customers in cases like this?
Because when I do the math, the first and part of the second day were spent on transport, same for the second-to-last and last day. And I paid for 7 nights for a stay that only lasted 5.
Anyway, I just want to say thanks to them—thanks to their two sleepless nights in transit, I’m coming back even more exhausted from a trip that was supposed to be restful!
I also want to warn anyone booking through this agency about visas for Egypt.
At booking, they told me the visa was included in the price, then they sent me an email saying I’d have to pay for it on-site at 25 €.
Once there, we were directed to a special line for FTI customers, and guess what? They charged us 30 €!
Basically, they’re great at making sure you *enjoy* your vacation—mostly by enjoying your wallet!
If anyone has dealt with this kind of situation and won their case, I’m all ears.
Hi there!
I’m heading to Thailand for two months.
So I thought I’d get a Thai SIM card to use Google Maps for getting around cities, mostly.
Here’s my question: will this SIM affect my apps? Or will they work the same as with my Orange SIM?
Is there any setup I need to do, or can I just pop in the Thai SIM?
I’d also like to switch back to my Orange SIM now and then while I’m in Thailand—on the same phone. Will I need to reset the phone, or will it reconnect without any issues?
Thanks in advance for your tips!
Best,
Huiclos
Hi, I’d like to know where we can buy beer or wine in Chefchaouen and around Merzouga. We’ll be doing a circuit and staying at the Parador Hotel in Chefchaouen and in a bivouac in Merzouga.
Thanks for any info you can share!
Hello everyone,
I’m reaching out to all travelers and globe-trotters on this forum. I’m a teacher in Creuse working in a ULIS program (which welcomes children aged 6 to 12 with disabilities into a mainstream school). This year, I’m launching a school journal project that will involve the kids in many different topics. A big part of this journal will focus on opening up to the world, embracing differences, travel, global cultures, and more.
I’m putting out a call to invite as many of you as possible to send us a postcard (from France or anywhere in the world)! The goal is to help us "travel" and discover new places, countries, and horizons in a way that’s much more fun and exciting than a geography textbook. One section of our journal could be called "We received a letter from ," where we’d research the location and share what we learn with our readers—a really enriching activity for the classroom.
The project starts in September 2025 but doesn’t have a strict end date, since this journal and world-discovery initiative will span several school years (the kids stay in the ULIS program for multiple years). Postcards can be sent anytime—throughout the year, across seasons, even during holidays! The kids will find them when they return.
I hope this idea appeals to as many of you as possible, and that you’ll spread the word to your fellow travelers. Help us dream and explore!
For those who’d like to write to us in a language other than French, no problem—quite the opposite!
Thank you in advance for your participation! Below is our address. If you’d like us to write back, feel free to leave your address on a corner of the postcard! 😊
ULIS program students
Bonnat Elementary School
12 rue Georges Sand
23220 BONNAT
Thank you, and I hope to hear from you soon! 😊
Julien
🙂
Hi there! I have to leave Ivato/Antananarivo on December 16th. I have a lot of ariary that I’d like to exchange for euros since I might not be coming back to Madagascar (after this 21st trip). I think the exchange office at Ivato also buys ariary back. If any of you have seen the rate for this buyback in advance, thanks a million!
Hi everyone,
I’m looking for a website that would let me plot my travel route in advance so I can print it out. The idea is to create a map with a little “me” on a bike that my parents can move along as I progress, since I’m planning to cycle all the way to Nepal.
If any of you have done something similar or know of a good tool, I’d love to hear your tips!
Thanks in advance! 😊
I'm looking to buy an ultra-lightweight 50/55L travel backpack with a suitcase or front opening.
Does anyone have any brand and/or model recommendations?
Thanks,
Emma
Hello. We’re a retired couple heading to Sri Lanka from January to March. After the November floods, I’d like to know if we can offer hands-on help to the locals, maybe pack some clothes or other items people might need in our luggage, and who we could give them to. Thanks for any info from those on the ground.
Be careful when sailing between Somalia and northern Madagascar.
It appears to be Somali pirates who have widened their search in the Mozambique Channel, far from their usual attack zone, since, to my knowledge, there are no Malagasy pirates.
Not sure if this is the right section, but just wanted to warn future travelers...
Where’s Cape Vidal?
It’s in iSimangaliso, an independent park in KZN Wildlife, stunning and just a stone’s throw from St Lucia (KwaZulu-Natal, Maputaland).
It’s the beach spot at the end of the Eastern Shores road. You can swim, fish... but watch out for waves, currents, and sharks...
There’s a really nice game drive where you can get out of your car at certain points, especially at Cape Vidal.
That’s where the camp with bungalows and campsites is.
The vervets and samango monkeys (endemic to the area, and the males are pretty big) can be a bit of a nuisance if you’re trying to braai...
They’re super persistent and not shy at all—don’t let them intimidate you, and stay alert because their speed at snatching food is impressive.
Anyway...
I’m reporting two recent attacks by these hyenas... who were *not* in a playful mood...
The first one happened at night—a hyena tried to bite a camper’s nose off in their tent... and succeeded.
The other night, a camper returning to their tent in the early hours was violently attacked by two hyenas... and they had a close call!
So, if you’re camping there, be careful...
Measures are being taken, but for now, it’s a bit risky.