Hi,
We’re heading to Tanzania at the end of the year and I’d like to know where I can apply for the e-visas because I’ve found some sites, but they’re charging more than what I was told.
It’s not the official site, and I’m struggling to find it.
Do you have the direct official link, please? Thanks so much for your help! 😊
Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.
Hi everyone,
I’m heading to the United States in August, specifically Grand Junction, Colorado, and I’d love to hear about your experiences with renting a car in this slightly tricky situation:
I still have my old French driver’s license (the pink paper version, still valid),
I didn’t have time to get an International Driving Permit (IDP),
And I plan to use a Visa debit card, not a credit card.
I’ve booked a car with Budget. I’ve seen that they *can* accept debit cards under certain conditions, especially at airport locations, but there are often high hold amounts for the deposit, and sometimes requirements like a return ticket or an extra ID. - Has anyone rented a car in the US under these conditions before? - Was the paper license accepted without any issues? - Did the debit card cause problems when putting down the security deposit? Any tips, personal stories, or warnings are super welcome! 😊 Thanks in advance!
I still have my old French driver’s license (the pink paper version, still valid),
I didn’t have time to get an International Driving Permit (IDP),
And I plan to use a Visa debit card, not a credit card.
I’ve booked a car with Budget. I’ve seen that they *can* accept debit cards under certain conditions, especially at airport locations, but there are often high hold amounts for the deposit, and sometimes requirements like a return ticket or an extra ID. - Has anyone rented a car in the US under these conditions before? - Was the paper license accepted without any issues? - Did the debit card cause problems when putting down the security deposit? Any tips, personal stories, or warnings are super welcome! 😊 Thanks in advance!
Hi there,
Just a quick post to let travelers heading to Madagascar know not to apply for an eVisa online—the platform isn’t working. We actually submitted an application last Sunday on their official site (provided by the Madagascar embassy in Paris) http://evisamada-mg.com/. The 35 € payment for a 30-day visa was debited from our account, but no document was issued. After emailing back and forth, they admitted there’s a flaw in their system, and we’ll now have to apply for an AD visa on arrival! We thought we’d save time at the airport—nope, that backfired. They claim we won’t have to repay for the visa, but I’ll believe it when I see it…
Luckily, we only applied for my husband’s visa, so we’ll only lose 35 € if that’s not the case! I’ll apply for mine directly on arrival and skip the eVisa altogether!
Luckily, we only applied for my husband’s visa, so we’ll only lose 35 € if that’s not the case! I’ll apply for mine directly on arrival and skip the eVisa altogether!
Hey Fellow Travelers,
I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!
But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d
I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!
But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d
Hi there,
I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport?
I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand.
Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?
Hi,
I’m arriving soon in southern Laos and the 4000 Islands, with plans to head to Cambodia next.
The latest news I got this morning (Paksé, La Boulange) isn’t great—the Cambodian border is also in a latent conflict with Laos for the same reasons as with Thailand...
So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?
Thanks for your input.
So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?
Thanks for your input.
Hi there,
We’re supposed to fly in four days—my partner, our two kids, and me—for a one-month trip to Cambodia. While applying for an e-visa, we just realized that both our passports won’t be valid for 6 months after our stay ends, which is a key requirement for getting a Cambodian visa. I don’t know how, but we totally missed this info!! Our tickets aren’t refundable, and we’ve booked several non-refundable hotels there too...
Has anyone been in this situation or have any ideas or solutions?
Thanks so much in advance!!!!
We’re supposed to fly in four days—my partner, our two kids, and me—for a one-month trip to Cambodia. While applying for an e-visa, we just realized that both our passports won’t be valid for 6 months after our stay ends, which is a key requirement for getting a Cambodian visa. I don’t know how, but we totally missed this info!! Our tickets aren’t refundable, and we’ve booked several non-refundable hotels there too...
Has anyone been in this situation or have any ideas or solutions?
Thanks so much in advance!!!!
Hi there,
I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...
This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.
1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?
2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?
3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?
Thanks in advance for your help!
I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...
This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.
1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?
2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?
3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?
Thanks in advance for your help!
Hi,
I submitted a passport application that has been under review for 23 days now.
The prefecture in question published a document today stating: "On Monday, April 28, 2025, the CNI-Passport Expertise and Resource Centers of the Loire and Haute-Loire will process applications submitted at town halls on April 9, 2025. The average time to make documents available at town halls is: - 21 days for CNI and - 21 days for passports. This breaks down as follows: • CERT processing time: 13 days for CNI and passports. • Average time for manufacturing, packaging, and shipping: 8 days for CNI and passports."
The issue is that I submitted my application at the town hall on April 5, and I still see it as "under review" on the ANTS tracking. Does the ANTS tracking actually update between the "under review" and "production" stages? Or is the tracking not really updated in practice between these two steps?
The prefecture in question published a document today stating: "On Monday, April 28, 2025, the CNI-Passport Expertise and Resource Centers of the Loire and Haute-Loire will process applications submitted at town halls on April 9, 2025. The average time to make documents available at town halls is: - 21 days for CNI and - 21 days for passports. This breaks down as follows: • CERT processing time: 13 days for CNI and passports. • Average time for manufacturing, packaging, and shipping: 8 days for CNI and passports."
The issue is that I submitted my application at the town hall on April 5, and I still see it as "under review" on the ANTS tracking. Does the ANTS tracking actually update between the "under review" and "production" stages? Or is the tracking not really updated in practice between these two steps?
Hi,
I’m leaving for Cape Verde on 11/24/2025...
I tried to register on the site www.ease.gov.cv (so more than 5 days before departure).
I can’t get past the email verification step (I never receive the code).
I’ve tried several browsers and all 3 languages—nothing works...
Any ideas?
Any ideas?
hi
Do you know of any travel insurance for someone with a pre-existing condition?
Can a person who’s had a heart attack and is on medication get travel insurance?
Thanks
Hello,
I hope you don't mind me reaching out. I’m currently in my final year of my master’s program. As part of an international workshop, I’ll be heading to Wuhan, China, soon.
To adapt to local requirements, I’m trying to activate my WeChat account, but it requires QR code verification. Would it be possible for someone to help me by scanning this QR code to validate my account?
Thank you in advance for your help and understanding.
Best regards,
I hope you don't mind me reaching out. I’m currently in my final year of my master’s program. As part of an international workshop, I’ll be heading to Wuhan, China, soon.
To adapt to local requirements, I’m trying to activate my WeChat account, but it requires QR code verification. Would it be possible for someone to help me by scanning this QR code to validate my account?
Thank you in advance for your help and understanding.
Best regards,
Hi,
I’m going on leave to Cape Verde on 12/06/25 and completed the mandatory registration to enter the country. After filling in my identity, passport number, and hotel address, I tried to pay with my debit card. However, I couldn’t validate the payment—an error message appeared, and the same thing happened with two other cards (bug?). If it still doesn’t work by the time I leave, can I pay the fee upon arrival? Is there a way to do it at the Cape Verde Consulate in Paris?
Thanks.
I’m going on leave to Cape Verde on 12/06/25 and completed the mandatory registration to enter the country. After filling in my identity, passport number, and hotel address, I tried to pay with my debit card. However, I couldn’t validate the payment—an error message appeared, and the same thing happened with two other cards (bug?). If it still doesn’t work by the time I leave, can I pay the fee upon arrival? Is there a way to do it at the Cape Verde Consulate in Paris?
Thanks.
Hi there,
We're heading to Japan in November and planning to rent a car. According to the Japanese embassy, the rules for translating the license have changed. You can no longer do it from France since April 1st. Has anyone already tried the new process?
Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.
Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...
A colleague on-site tried to help us, but no updates so far.
My questions:
- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?
Clean record, and I haven’t been to any sketchy countries. Brand-new passport...
Thanks in advance for your help! !
Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...
A colleague on-site tried to help us, but no updates so far.
My questions:
- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?
Clean record, and I haven’t been to any sketchy countries. Brand-new passport...
Thanks in advance for your help! !
I filled out the B2 form to apply for a visa, created an account on Atvis to pay the visa fees and schedule a meet-up, but every time I try to pay with my Boursobank Visa 1st card, they refuse the payment with a message telling me to check my details (address), even though everything is correct. Does anyone know why this is happening, or maybe they don’t accept Visa cards? Are you aware of this?
Thanks for your feedback!
Elisabeth
Hi, I'd like to know—I'm planning to go to Taiwan and would like to make a stop in China, then another stop in China on my way back from Taiwan.
In total, I'd stay less than 30 cumulative days in China, but would I still be allowed to return after coming back from Taiwan (while still benefiting from the visa exemption)?
Thanks! ^^
In total, I'd stay less than 30 cumulative days in China, but would I still be allowed to return after coming back from Taiwan (while still benefiting from the visa exemption)?
Thanks! ^^
Hi everyone,
I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.
If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.
Thanks in advance for your help!
Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511
Non-working number found on the forum: 00 1 2023443710
I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.
If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.
Thanks in advance for your help!
Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511
Non-working number found on the forum: 00 1 2023443710
Hi there,
I’m looking for info on the visa for India: duration, cost, and a reliable website to apply.
Thanks!
Hi there,
I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.
I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.
Hi there,
I’m heading to Vietnam for 10 days, from Hanoi to Ho Chi Minh City, and then spending 5 days in Cambodia (Siem Reap).
Which SIM card or operator would you recommend?
Thanks for your help!
Hi there,
I read on the French Ministry of Foreign Affairs website that it’s possible to apply for a temporary driving permit in China, valid for 1 month. I’m planning to rent a car (without a driver) to explore part of the country next August, so I was wondering:
Has anyone here already gone through this process upon arrival? How long do the formalities take on the spot? Is it possible to handle these steps in advance, before arriving in China?
Thanks in advance for your replies.
I read on the French Ministry of Foreign Affairs website that it’s possible to apply for a temporary driving permit in China, valid for 1 month. I’m planning to rent a car (without a driver) to explore part of the country next August, so I was wondering:
Has anyone here already gone through this process upon arrival? How long do the formalities take on the spot? Is it possible to handle these steps in advance, before arriving in China?
Thanks in advance for your replies.
I’m planning a trip to Norway in June 2025 and I’d like to know how to handle tolls with a contract like I read about
Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.
Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.
Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.
A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.
Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.
After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.
After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.
Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.
I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.
Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.
Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.
A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.
Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.
After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.
After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.
Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.
I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.
Hi,
Has anyone used the online visa application site for Indonesia recently? https://evisa.imigrasi.go.id/
For the past two weeks, I haven’t been able to log in... Wondering if the site is still up and running...
Thanks for your feedback!
Heads up for anyone planning to cross the Mauritanian border at Guerguerat! From now on, the Mauritanian visa is only available via E-VISA on the internet, and processing times can be long—sometimes very long—and unpredictable.
André
Hello,
My partner and I are planning a trip to Thailand, Laos, and Japan. To do this, we’re thinking of booking a flight ticket from Paris to Bangkok, departing in January 2025 and returning in April 2025. During this period, we’d travel overland to Laos and fly to Japan from Thailand, then return to Thailand. What type of visa should we apply for at the Thai embassy? Thanks in advance. Best regards,
My partner and I are planning a trip to Thailand, Laos, and Japan. To do this, we’re thinking of booking a flight ticket from Paris to Bangkok, departing in January 2025 and returning in April 2025. During this period, we’d travel overland to Laos and fly to Japan from Thailand, then return to Thailand. What type of visa should we apply for at the Thai embassy? Thanks in advance. Best regards,
Hi
Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily?
Thanks
Hi everyone.
I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.
Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”
When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.
We’re on the plane right now, and I’ll tell you exactly what we did.
At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.
These documents are called either: *"Receipt for theft report"* *"Theft report"*
Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.
Awful night, total despair.
We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.
She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.
We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.
Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.
The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.
If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.
That’s it. Nico and Solène, 40 years old.
I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.
Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”
When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.
We’re on the plane right now, and I’ll tell you exactly what we did.
At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.
These documents are called either: *"Receipt for theft report"* *"Theft report"*
Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.
Awful night, total despair.
We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.
She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.
We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.
Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.
The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.
If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.
That’s it. Nico and Solène, 40 years old.








