Discussions similar to: Problème passeport plein
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Consent Letter for Traveling with a Child to Quebec
Hi, I’m traveling with my 6-year-old daughter this summer, and since her father hasn’t seen her in 3 months, he won’t be able to sign a travel consent form for me. He’s been completely out of touch since early March, and I have no idea where he is. We’re heading to Montreal for 2 weeks in early July—I have both the outbound and return tickets. Am I required to provide a signed consent letter from the father, even though she’s traveling with a parent who has legal custody? If I don’t have one but can prove my good faith—explaining that he’s completely unreachable—will that be enough? Thanks for your help!
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3-Month Visa for Madagascar
Hi there, We’re planning our trip and want to spend 3 MONTHS in Madagascar, but we’re getting really conflicting info about visas. Apparently, it’s not possible to get one at the airport. We contacted the consulate in Marseille… and they don’t know either. The phone number for the embassy in Paris is no longer in service… Anyway… help! If anyone’s gotten a 3-month visa, could you shed some light on this for us? Thanks so much.
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Official website for Tanzania e-visa
Hi, We’re heading to Tanzania at the end of the year and I’d like to know where I can apply for the e-visas because I’ve found some sites, but they’re charging more than what I was told. It’s not the official site, and I’m struggling to find it. Do you have the direct official link, please? Thanks so much for your help! 😊
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Denied boarding due to visa with the wrong date
Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.
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How long is an unused visa for India valid?
Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!
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Visa, forms, and currency in Cuba
Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!
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Malagasy visa: cost and procedure
Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d
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Boarding Denied - Passport Validity for Thailand Trip
Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help
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First names on flight tickets
Hi there, I bought a flight ticket with Turkish Airlines to Vietnam. On the form, it said: first name then second name, which I did. However, my passport has 3 first names. I called a number in Paris, and they played it safe by repeating: the names must match exactly what’s on your passport. I’ve seen on forums that some say even one first name is enough… Do you know about this situation? Thanks everyone.
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E-visa Madagascar: platform down
Hi there, Just a quick post to let travelers heading to Madagascar know not to apply for an eVisa online—the platform isn’t working. We actually submitted an application last Sunday on their official site (provided by the Madagascar embassy in Paris) http://evisamada-mg.com/. The 35 € payment for a 30-day visa was debited from our account, but no document was issued. After emailing back and forth, they admitted there’s a flaw in their system, and we’ll now have to apply for an AD visa on arrival! We thought we’d save time at the airport—nope, that backfired. They claim we won’t have to repay for the visa, but I’ll believe it when I see it…

Luckily, we only applied for my husband’s visa, so we’ll only lose 35 € if that’s not the case! I’ll apply for mine directly on arrival and skip the eVisa altogether!
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Gosuslugi with biometrics: for SIM cards and banks, among others.
Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.
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ESTA Denial
Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710
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Is the vehicle registration document mandatory when boarding in Denmark?
Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...
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Name issue on a child's flight ticket
Hi, I have to leave for Bali and I’ve got a problem. We’re traveling as a family, but when my partner filled out our daughter’s ticket, they only put one last name, even though she has both—mine and her dad’s—on her passport. I tried to fix it to make sure everything’s correct, but the airline won’t do anything about it. Do you think this will be an issue at boarding?
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Passport validity for entry into Thailand
Hi everyone, could someone clarify a doubt for me? Here's the thing: my passport expires on 25/09, and I want to go to Thailand from 03/3 to 30/3. So, on the day of departure, it will be 6 months and 22 days before the passport's expiry date.

...So, for entry into Thailand, will there be a problem? Apparently not, but I'm not sure. And for the return, since it will exceed the expiry date by 5 days, should I be careful with the layover outside Europe due to the 6-month passport validity rule? For safety, should I choose a European layover to avoid the 6-month passport issue?

I understood that what matters is that on the date of entry into Thailand, the passport must be valid for more than 6 months, and it will be exactly 6 months and 23 days.

However, for the return to France, I leave on 30/03, which is 5 months and 25 days (just 5 days short).

I heard that they don’t check it, and if I have a layover in Doha, for example, where the 6-month rule applies, as long as I stay in the transit area and don’t go through immigration, there shouldn’t be a problem either.

But I’m not sure about anything—even ChatGPT tells me there’s no issue...

Is there an expert on this topic on this forum? Thanks in advance!
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Gabon e-visa problem
Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.

Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...

A colleague on-site tried to help us, but no updates so far.

My questions:

- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?

Clean record, and I haven’t been to any sketchy countries. Brand-new passport...

Thanks in advance for your help! !
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Passport not stamped when leaving Thailand
Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?
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Cambodia E-visa Problem
Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos
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Stained Passport for the United States
Hi everyone, I’m reaching out to the community with a quick question. I’m leaving for the United States soon and don’t have time to renew my passport. However, there are some pretty visible ink stains on the edges of the pages, but the page with my identity info is completely clean. Do you think I’ll be able to enter the United States without any issues? Thanks in advance for your replies! Have a great day!
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Losing your ID or passport right before a flight
Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.
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Do we need ID to spend a day in Switzerland and Italy?
Hi there,

My partner, our 8-year-old daughter, and I are going on vacation to Gex.

We’ve decided to spend one day in Switzerland and another in Italy. Will we need ID (national ID card or passport)? Do we also need ID for our daughter?

Thanks so much for your answers! 🙂
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Unable to pay Cape Verde entry fee
Hi,

I’m going on leave to Cape Verde on 12/06/25 and completed the mandatory registration to enter the country. After filling in my identity, passport number, and hotel address, I tried to pay with my debit card. However, I couldn’t validate the payment—an error message appeared, and the same thing happened with two other cards (bug?). If it still doesn’t work by the time I leave, can I pay the fee upon arrival? Is there a way to do it at the Cape Verde Consulate in Paris?

Thanks.
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Spelling of First Name for Visa Application
Hi there,

I’m filling out a visa application for Thailand on the official thaievisa site, and I’m unsure about my second first name on my passport, which I need to enter in the online form: Jean-François. The site doesn’t accept hyphens or "ç"

I assume the site will accept "Jean Francois" as my "middle name," but I’d like to be sure this won’t lead to my visa being rejected...

Thanks for your feedback! :) Olivier
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India visa application form: previous trip visa number
Hey fellow travelers! 🙂 I'm planning a trip to India in January 2025 for 3 months. This will be my second trip to India. The first time was in 2009, when I was just 21 (doesn’t make me feel any younger!). My issue is this: on the India visa application form, I’m asked if I’ve been to India before, and if so, to provide the visa number from that trip. The problem is, since 2009, I’ve changed passports (and no longer have the old one), so I can’t fill out the form correctly. I thought about answering "no" to the question ("Have you been to India before?"), but that stresses me out because I hate "cheating" or lying. Especially since I figure they might cross-check their databases, and it could seem odd that I answered "no" when I’ve actually been there before. Maybe my visa could even be denied. So, I’d love to know if any of you have been in this situation and how you handled it. Looking forward to your replies! 🙂
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New B2 Tourist Visa Fee for the USA
Hi there, We need to apply for a B2 visa because we visited Iran in 2018. It currently costs $185, but they’re planning an additional $250 fee per person for the same visa—it’s been approved but not yet implemented. Does anyone know when this fee will take effect? Thanks in advance! Elisabeth
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