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Nataly03 7 months ago
Lisbon/Galveston Transatlantic Review – NCL Viva in The Haven
Hi everyone, Okay, here I go—I haven’t done a cruise review in ages, and even longer since I’ve posted one on this forum. So, this is kinda your fault, Catherine, if I’m getting back into it... I just hope I haven’t lost my touch!

It’s a transatlantic cruise, so there are a lot of sea days. That means this review will mostly focus on the ship, especially the "Haven" section, which doesn’t get much coverage on this forum. There’ll definitely be some comparisons with MSC’s Yacht Club, since they’re direct competitors.

This will be my third cruise with NCL—a company I really love—but my first in The Haven.

My two previous cruises were on smaller ships: the NCL Sun for the Chilean fjords and the NCL Spirit in February 2025 in Asia, departing from Taiwan and arriving in Korea. I *loved* the Spirit.

Alright, let’s get started!

This trip was booked almost last-minute in early October for late November, after I had to cut short my August trip for medical reasons.

At first, when I looked at this cruise, I hadn’t specifically decided to go for The Haven. I wanted a relaxing cruise but still with destinations I hadn’t been to before. I kinda stumbled upon this one, and the itinerary appealed to me. I also found the balcony cabin price pretty good—around 2800 € for a balcony cabin (for two), all-inclusive package included. Not including flights, of course. In the end, we decided to try The Haven (obviously not the same price), but I think we got a great deal for the promised perks.

Itinerary: Departure from Lisbon, arrival in Galveston, Texas. Stops: St. Martin, St. Thomas, La Romana, Cabo Rojo, Falmouth in Jamaica.
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Gerty555 10 months ago · 4yne
Have you ever booked directly on an American site?
Hi there... I’m wondering how to book a cruise on the Celebrity Ascent. On the American site, everything is detailed—you can choose your cabin... After checking with a travel agency, they’re offering me a "guaranteed" cabin!!😮 And I have to pay the "service fees" right away. If I book directly on the American site, are there any extra fees for currency exchange? Thanks for your replies! Have a great day! Gerty5
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Aubertoise 11 months ago
Transfers between Miami Airport and the cruise port
Hi everyone, I’d like to know if the distance between Miami Airport and the Miami cruise embarkation port is far, and what transfer options are available. If I need to arrive a day early, are there any budget-friendly hotels near the port or the airport? Thanks in advance for all your tips! Cloclo
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KI
Kirikou1122 last year · Poupou10
Refreshment Package on the Symphony of the Seas
Hi, I’m traveling on the Symphony of the Seas in February 2026 and I’ve purchased the refreshment package.

I’d like to know if we want an alcoholic cocktail, will we pay the difference or the full price of the drink?

Thanks for your replies.
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EV
Evajules last year
Departure airport for Rivages du Monde cruise to Greenland
Hi everyone, In a month, I’m heading to Greenland with Rivages du Monde. My question is: which airport do we fly out of to get to Iceland—Orly or Roissy? Thanks to anyone who’s already traveled with this tour operator for this destination and can let me know. Have a great day
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4Y
4yne last year
Review of a disappointing cruise with Rivages du Monde in Iceland and Greenland


Hello everyone,

The itinerary was tempting, and we decided to take this cruise with friends. It also gave us a chance to discover this company, which offers many river cruises in a French-speaking atmosphere. The boat is only rated 3 stars, so we knew we wouldn’t have the same comfort or services as usual, but we accepted that. After all, the price is half that of a cruise with Ponant in the same area.

From the booking stage, this company was unlike any other. We later learned that Rivages du Monde isn’t a shipowner but just a service provider.

It operates in a somewhat outdated, old-fashioned, or even backward way, depending on how you see it. Information about the cruise, excursions, and the boat comes in the form of a very brief PDF. Documents, quotes, and invoices are sent by mail.

There’s no personal account on the company’s website, no passenger form to fill out, and no online check-in.

Fifteen days before the balance was due, I received the invoice with its share of surprises. I had to send my credit card details by mail (well, why not?), or pay by check.

The bad surprise was a fuel surcharge. The good one was that we were upgraded from category 3 to category 7, moving from deck 6 to deck 4. Since the information was so lacking, I had no idea what the benefits of this upgrade would be. I almost complained and asked to keep the cabin I had chosen, but I read in some comments that cabins on deck 6 were to be avoided due to loud creaking. So I said nothing.

Booking excursions, which had to be paid at the same time as the balance, was strongly recommended before departure. They were reserved by filling out an A4 sheet after reading a 3- or 4-line description in the PDF. The duration of the excursion and the departure time weren’t indicated. No information about disembarkation—would it be at the dock or by tender?

The boat. The MS Astoria is the oldest passenger ship in the world. Built in 1948, it started its career as a transatlantic liner until 1960. Often restored, it has retained an old-fashioned, vintage charm... or so the ads say. In the end, it didn’t look that old, as it had been modified and refurbished so much. Only its original bell remains in a display case. Its vintage look is more visible on the outside than inside. The outdoor decks are spacious, great for sightseeing. There weren’t too many passengers for the size of the ship. Inside, it’s not very modern or beautiful, but it was decent. A pleasant surprise—it handled the sea better than we expected.

The cabin was outdated and small, as we expected—no desk, no sofa, and two portholes that made it very bright. Well-equipped with new storage furniture, it even had a fridge. The bathroom would have been spacious if it didn’t have a bidet. The bed had a board instead of a proper base, but the mattress was good, and we slept well the whole cruise. Don’t look too closely at the finishing details, but overall, it was better than I expected. On deck 4, the cabin creaked a little at night, but it didn’t bother us. The cabins are different sizes on the plan, but in reality, they all have the same surface area.

Note the strange color of the hot water.



The buffet was tiny, with few choices and very basic, ordinary dishes. A few mixed industrial salads, some fresh salad and cold cuts. For the main course, chicken, pork, some kind of minced meat, or fish. Then potatoes, rice, pasta, or steamed vegetables (always the same ones). For dessert, flavorless pastries in various colors or fresh melon and watermelon salad. That was the sad, single menu for the entire cruise at the buffet. Note that the buffet was only open for 2 hours at lunchtime and 1 hour in the afternoon for a snack.

Tea, coffee, and water were available all day.

The restaurant. The table was nicely set and pretty, but the meals weren’t much better than at the buffet. The “beef fillet in pastry” was like boiled beef stew—it fell apart easily (even though we asked for it rare or at least medium-rare). The “asparagus velouté” was actually leek soup with “hay” that crunched under your teeth. The poire belle Hélène or profiteroles were sad, distant relatives of the well-known desserts—very skimpy. And those were just a few examples.

Drinks were included with meals: still or sparkling bottled water, white, red, or rosé wine, coffee, tea, or herbal tea.

The bar. The servers were nice but far from having the class and know-how you find on other cruise lines. We wanted to try the cocktails, but only once. The margarita was warm, with bottled chemical lemon, no ice, and no salt. The caipirinha was brown! And later, we noticed that in the Singapore Sling, they replaced the Champagne with soda!!! What a skill set!!!

The lectures were very popular. Almost all passengers eagerly attended the talks by the two naturalists.

The musical entertainment was French variety—good-natured and friendly most of the time. A little classical music, chamber music so sad it made you sleepy. Nothing like the pianos and violins you find elsewhere... (Princess or HAL).

The shows. With very limited resources, the dancers did their best. The outfits were very revealing in certain strategic areas, and that was the rule for all themes.

The “red vests.” The atmosphere on board was more like a company outing than a cruise. There was a lot of staff to run the excursions desk, assist and supervise passengers during stops, or act as guides during excursions. These “red vests” behaved like they were on a summer camp—they had a great time and gathered as often as possible to laugh and have fun. They didn’t hesitate to roll their eyes behind passengers’ backs. But the “group leaders” became very authoritarian and directive when addressing passengers.

One evening, our friend asked a “red vest” about the excursion time the next day. That was top-secret information, impossible to get (I’ll come back to that). The “red vest” replied that they wouldn’t tell him because, by the next day, he would have forgotten anyway. That shows the level of respect this staff had for the passengers.

Also worth noting: among the passengers was a man in a wheelchair. For the entire cruise, he couldn’t go ashore. No one ever offered to help his wife get him off the ship.

My perception of this cruise is inevitably shaped by my past experiences. Some passengers shared my opinion, but others were completely satisfied with everything and found the food good. They also swallowed all the bad excuses, cooked up with a security sauce, without question—reassured and delighted that “everything” was done for “their safety,” which is the most important thing, isn’t it?

To be continued—the stops and the organization, even more pitiful than the hospitality...
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Evajules last year · Marifb
From Ilulissat to the Icefjord during a cruise stop
Hi everyone, I was supposed to go to Greenland in 2020, but—Covid! Then, health issues. This time *has* to be the one. I’m going on a small cruise on the *World Explorer*. So, depending on my physical abilities, I’d love to visit the Icefjord from Ilulissat. Do any of you know if there’s a way to get there by vehicle, off the main paths? If not, what particular challenges might there be on foot? I think it takes about 45 minutes? Thanks for your help, have a great day!
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LO
Look85 2 years ago
Azamara Cruise Excursion from August 5 to 20, 2025
On August 10 in Havre St. Pierre, I booked the boat "Capitaine Richard" from 9:15 AM to 5:00 PM with a capacity of 10 passengers. We are two and are offering the remaining spots. The price to pay on-site is CAD 120 per person if there are 8 or 10 passengers, and CAD 140 if there are 6 passengers. Drinks and lunch are not included. Capitaine Richard is a very friendly character and has a lot to show us. I think it’ll be a great excursion. I’m offering this first to French-speaking cruisers, but if there aren’t enough, I’ll post on an American site. Please contact me quickly—I have a feeling the other available boat was chartered by Azamara and already seems full...
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YA
Yase 2 years ago · Poupou10
Feedback on Panama Canal cruise with Norwegian Joy - January 2025
Total of 16 days on the ship with the advantage of one day at sea and one day in port, so time to rest in between. NORWEGIAN JOY: 1-Food not as good as on Costa and MSC (fewer dish choices or repetitive meals, no region-specific meals, meats are good but desserts are really not good at all, no real exotic fruits despite the regions you visit, and even the other fruits like melon and pineapple aren’t ripe). No need to dress up for evening meals: freestyle, so don’t bring too many evening outfits. 2-No fixed time or place for meals: queues every time in the restaurants, tables assigned based on your group size, so it’s hard to interact with other passengers. 3-Passengers mostly American: shows cater to their taste, fewer musical-style performances in the theater compared to Costa and MSC. 4-Excursions are very expensive and always in English. Americans still leave huge tips for the guides. ITINERARY: 1-Miami departure port (airport: 3-hour queue for passport control!) 2-2 days at sea, then Cartagena in Colombia: definitely don’t take the Pirates excursion (it’s terrible, even for kids—they make you run all over the city for their lame "show"!). You can even stay at the port where there’s a beautiful park called "Oasis" with lovely birds... and a café. Otherwise, while visiting the city, buy t-shirts ($10 USD—the best quality and markets of all the regions visited) or taste ripe exotic fruits you’ll never find on the ship ($3). 3-Colon/Panama: several interesting excursions to the locks (old and new). They use highways, so you don’t see much of the country. Crossing from the Atlantic to the Pacific via the canal and the lake: not much view of cities during the passage, just a few islands and greenery on the lake. 4-Puntarenas/Costa Rica: We took the coffee plantation tour, which lets you drive through villages and see more of the country. 5-Guatemala: Highly recommended excursion to Antigua: a very pretty old town with a human scale, lots of women trying to sell you all sorts of things but always with a smile and full of color. Enjoy bargaining—it’s a real connection with the locals. 6-Acapulco/Mexico: a big city that reminds you a bit of Rio/Brazil. Beaches right near the port if you want to swim, as well as little shops selling everything. The famous cliff divers: it’s crowded, so it’s hard to find a good spot to really see them jump. Lots of police and heavily armed military, so probably best not to take risks venturing alone into the poorer neighborhoods like favelas in the hills. 7-Vallarta/Mexico: a gem, a small and very pleasant seaside resort with a lovely promenade, lots of colors, statues, souvenirs, and cafés.... 8-Cabo San Lucas/Mexico: The ship stays at sea; you go ashore by small boats from the port. Lots of shops, restaurants, etc., right at the port if you don’t want to take an excursion. It’s quite chilly early in the morning on these small boats, so bring a jacket. 9-Los Angeles: disembarkation—another 3-hour queue for passport control. If you have a flight right after, be careful: either ask for disabled assistance on the ship (they have a fast exit) or hire paid porters who also get you out quickly.
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Xenoxvct 2 years ago · Ifyoucruise
Booking MSC USA
Hi everyone!

I’d like to book my first cruise! I noticed a great deal on MSC US with premium drinks and Wi-Fi for the same price as in France! Do you know if there’s an issue with booking since you’re supposed to be a US resident, but it’s just a check?
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MJ
Mjo77 2 years ago
ESTA Address for Alaska Cruise Departure
Hi, I’m taking an Alaska cruise departing from Vancouver. I don’t know how to fill out the U.S. contact point section on the ESTA since I don’t have an address to provide. Thanks for your help.
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CA
Carribo 2 years ago
Dress code for gala evenings on the Queen Mary 2
We’ve booked the transatlantic crossing on the Queen Mary. I understand that for the gala evenings, we need to wear a tuxedo and an evening gown. Do we need a very expensive chic evening gown, or can a more modest one still be tasteful? And where can I buy one? I have the same question about the tuxedo. Thanks!
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PI
Pitpat 2 years ago · Nataly03
ESTA for a departure from Miami
Hi there, I just applied for an ESTA since I’m leaving in February on MSC, and my request was approved. I just noticed I put “transit” (we arrive from France the day before and spend one night at the hotel before boarding) instead of “stay.” Does this matter, and I don’t know how to change it? Thanks for shedding some light on this! Best regards to everyone
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