Visas & paperwork

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi there, I’ll be in Chile in 15 days, and I just found out I need to register my mobile phone on the multibanda site. Can I do this before I leave, or do I have to wait until I’m in Chile? Thanks for your help!

hi I’ve got a flight planned for mid-November from Chennai, India, to Chiang Rai with AirAsia via Bangkok, obviously. My question is: where do I go through immigration—Bangkok or Chiang Rai? Thanks in advance, Christian

Hi there, We're heading to Japan in November and planning to rent a car. According to the Japanese embassy, the rules for translating the license have changed. You can no longer do it from France since April 1st. Has anyone already tried the new process?

Hi everyone, My question is simple. Do you need an international driver's permit in Thailand to ride a basic scooter?

Help,

We're looking for insurance for our vehicle that we're taking to Southern Africa for our 6-month trip. Thanks for your help.

Hi there, Since April 2025, Namibia has been requiring a visa for many nationalities. I have a French passport and I’d like to know if the paid visa granted is for 60 or 90 days? I can’t seem to get a clear answer. Thanks! Bourlingueurs.com from Eswatini (Swaziland)

Hi there,

I’m filling out a visa application for Thailand on the official thaievisa site, and I’m unsure about my second first name on my passport, which I need to enter in the online form: Jean-François. The site doesn’t accept hyphens or "ç"

I assume the site will accept "Jean Francois" as my "middle name," but I’d like to be sure this won’t lead to my visa being rejected...

Thanks for your feedback! :) Olivier

Hi everyone,

I’m leaving for England tomorrow and I absolutely need to get my ETA. Problem: my phone’s camera is broken and the app requires a photo… I’m starting to panic a little—does anyone know how I can handle this? 😱

Help!! Thanks

Hi, as an NRI with a European passport and OCI, can I get a credit card or debit card that offers services and benefits? What are all the requirements, please? Thanks for your reply, best regards

Need your advice—this is a bit urgent! 😅

I’m leaving in 1 month for 7 months in South America (mainly Argentina, with a quick stop in Chile and Bolivia). I still haven’t decided on: 👉 Travel insurance. 👉 The best bank card for abroad.

I’m a bit behind schedule and would really love your feedback: 👉 Which insurance do you recommend (reliability in case of trouble)? 👉 Which bank do you use while traveling to avoid fees (mainly in Argentina)? Boursorama? 👉 Any idea about fees with Western Union?

For now, I’m planning to bring as much cash as possible to avoid fees and exchange money locally. My bank (La Poste) gave me a Visa Premier for insurance/repatriation, but after reading the terms, I see it’s limited to 180 consecutive days—so 6 months, not 7.

Thanks in advance for your tips—it’ll help me make a decision quickly! :)

Hello,

I’m a resident of France, and my husband and I have submitted an application for permanent residency in Canada after obtaining our CSQ. Our application is still being processed. My husband is the principal applicant.

I need to travel to Montreal alone for a few days soon for work-related reasons.

If we happen to receive confirmation of permanent residency in the meantime, could there be an issue with me crossing the border? I don’t want to activate the permanent residency—just enter as a tourist and make a quick round trip.

On the IRCC website, it says that dependents cannot arrive in Canada before the principal applicant. I understand this is because only the principal applicant can activate permanent residency by going through immigration.

However, does this also exclude temporary stays for dependents? Since my eTA should still be valid as long as the permanent residency isn’t activated, I should still be able to enter Canada as a tourist, right?

Thanks so much for your feedback!

Best regards,

Hi everyone, Could you let me know if a mistake on the arrival airport for Vietnam could cause problems regarding your recent trips? I put a different airport than Hanoi, but I need to go to Hanoi. Thanks!

Hello everyone, I’m going on a tourist trip to Canada (Quebec) on September 1st. I filled out an eTA application 10 days ago but made a mistake on my passport number. I submitted a new application and had to send a copy of my passport, which I did correctly (unfortunately, I didn’t take a screenshot as proof). The next day, my eTA was refused! I made a third application this past Saturday, August 16th, and they confirmed receipt, but it’s now Monday evening and I still haven’t heard anything! I’m starting to seriously panic. It’s absolutely impossible to get help from a real person online! The Canadian Embassy in Brussels doesn’t handle eTA applications at all! I don’t know what to do. Can anyone help me, please? Thanks in advance 😢

Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d

Hi everyone, We’re leaving for Australia soon and renting a car for the different legs of our trip. We have our French license plus the international driving permit, but I read in the rental agency’s rules that they require an international permit written in English. However, on the "France Diplomatie" website, it doesn’t mention that the international permit has to be in English.

For those of you who’ve already been to Australia—can you confirm whether our French-language international driving permit is enough, or should I get an urgent translation?

Thanks for your feedback—takeoff is August 20th!🤪

Hi there, Do I need a return ticket? Proof of insurance and a hotel reservation?? I’m French. Also, is there any control on meds and sleeping pills?? Thanks a bunch!

Hello to all the Thailand regulars.

I’ve been to Thailand several times, but it was about 20 years ago…

There’s a new system in place now, it seems.

TDAC – Thailand Digital Arrival Card.

Before arriving, I apply for a TDAC, okay. If during my stay I cross the border to spend a few days in Malaysia and then re-enter Thailand, do I need to submit a new TDAC application? Do I use the same TDAC as when I first entered the country?

Or do I initially have to pay for a Thai multi-entry visa?

Thanks in advance for your insights—I can’t find the answer online.

Pierre

Hi everyone, and thanks in advance for the tips—it’s always great to find people who take the time to reply. Thanks so much.

I’m heading to the Philippines at the end of August. I plan to stay for a few months, so I’ll need to apply for a long-stay visa extension while I’m there.

During my first month in the Philippines, I’d like to spend a week in Malaysia. With the extension, I’ll have a 59-day visa for that period.

My question:

Can I leave the country for a week and come back during my 59-day visa? Is this possible, or will it cancel the visa?

Thanks so much for reading! Best regards, Boris

Hi everyone, I’m planning my trip to Madagascar for the fall and starting to think about getting my visa. After reading through different posts, I’m a bit unsure about the best way to go about it. Is it better to apply for an e-visa (and if so, which official website?) or just queue up on arrival? It seems there are "unofficial"—and therefore fraudulent—sites out there, and that you’ll have to queue either way (which I’m not thrilled about since I’m arriving at 11 PM). What do you think?

Hi there,

We’re planning to drive to Senegal by car. We’re a little nervous because it’ll be our first time making the trip with a car that isn’t ours. We’re doing the trip to deliver it to its owner. Has anyone here done this before? What documents will we need?

Thanks in advance for your tips!

Hi, recently Namibia introduced a visa requirement for French travelers (among others). I’ve seen there’s a dedicated website for obtaining it. But my question is about getting it on arrival at Windhoek Airport. I’d love any info on this: how fast it is, cost, documents needed, etc. Thanks for your feedback! Happy travels to you all

Hey everyone, hope you're doing well! :) I’m planning to go back to Thailand at the start of next year—once just wasn’t enough 😅 I’ve seen that nothing’s official yet, but they’re considering reducing the visa-free stay from 60 to 30 days. If I book for 58 days like last time and they change the rules last minute, what happens? It takes forever to get a visa—I saw you have to prove you have enough funds to cover your stay. How much money do you need in your account? Thanks!

hi, I’m traveling to the United States via Canada. I’ve already arranged an AVE for the Canadian transit, but I’ve lost the email with the AVE number. Could you tell me how to retrieve this AVE number? Thanks in advance for your help

Hi there,

I need some help—I’d like to bring an Egyptian friend to France, but booking an appointment for the visa on the TLS site is impossible! Visa applications usually go through the TLScontact center, which is authorized by the French Consulate General in Cairo. You’re supposed to book an appointment via their platform, but I’ve been trying for weeks with no luck. Still no available slots!! GETTING AN APPOINTMENT ON THE TLS SITE IS MISSION IMPOSSIBLE! What can I do? Do you have any other suggestions, please?

Thanks for your attention and help,

Hi,

Is the land border crossing from Ranong to Kawthaung in Myanmar still possible? Can you get a Myanmar visa at the border, and if so, for how long?

Thanks

Hi everyone,

Four questions: - What is the official website of the Egyptian Embassy in France? - What is the official procedure for obtaining a multiple-entry visa (non-E-visa for French citizens) for someone residing in France who is not an EU citizen (on the list of countries required to obtain a visa before departure)? Is the Marseille Consulate authorized to handle this? - Finally, what’s the cost and processing time? 79 € or more?

Thanks in advance

Hi, We’re heading to Tanzania at the end of the year and I’d like to know where I can apply for the e-visas because I’ve found some sites, but they’re charging more than what I was told. It’s not the official site, and I’m struggling to find it. Do you have the direct official link, please? Thanks so much for your help! 😊

Hello fellow travelers, I’m planning my trip to Madagascar for next March and I’m looking for info on how to get a visa and its cost for 13 days in Mada. I’ve read that you can get the visa directly at Ivato, but what’s the price for the length of my stay? Also, can you pay in euros? Thanks for your tips and advice—they’re always welcome and super helpful.