Visas & paperwork

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi,

Is the land border crossing from Ranong to Kawthaung in Myanmar still possible? Can you get a Myanmar visa at the border, and if so, for how long?

Thanks

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Hi there. I hold a 60-day C1 visa obtained online in early April, and I’ve been in Indonesia since April 14th. I’d like to extend my visa, something I thought was possible online under the same conditions as when I got the visa—but oh no! I realize first that I can’t find my visa on the immigration website with the requested details (passport number, date of birth, nationality)... and also that it seems a sponsor is required for the C1 visa, not only for the extension but even for the initial visa application, which wasn’t asked of me before!!!! So, I’m wondering how I should go about getting this extension... Has anyone gone through this experience? What solutions might there be, given I only have two weeks left to sort this out... Thanks for your helpful feedback

India inaugurates the new Navi Mumbai International Airport and the final phase of Mumbai’s Metro Line 3—a major turning point for the country’s infrastructure. Mumbai, India’s economic capital, is entering a new era of modernization. The Indian government has officially inaugurated the Navi Mumbai International Airport, one of the country’s most ambitious infrastructure projects, along with the final phase of Metro Line 3, a key axis to ease congestion in the megacity. The Navi Mumbai International Airport (NMIA), located about 35 km from the city center, aims to eventually handle up to 60 million passengers per year. Built to reduce pressure on the already saturated Chhatrapati Shivaji Maharaj Airport, it features ultra-modern facilities, sustainable design, and cutting-edge technologies for air traffic management and energy efficiency. At the same time, the completion of Mumbai’s Metro Line 3, connecting Colaba to Bandra-SEEPZ, marks a major advancement in urban mobility. This 33.5 km underground section will significantly reduce travel time and congestion in a city known for its chronic traffic jams. These two projects reflect the Indian government’s commitment to transforming Mumbai into a global hub, combining connectivity, sustainability, and economic development.

The Navi Mumbai International Airport (NMIA), a project two decades in the making, has finally come to fruition. Phase one of the airport was inaugurated Wednesday by Prime Minister Narendra Modi, in the presence of Chief Minister Devendra Fadnavis and Deputy Chief Ministers Eknath Shinde and Ajit Pawar. Although the first phase, which includes Terminal 1 and Runway 1 with 10 bus gates and 29 aero bridges, has been inaugurated, flight operations will not begin immediately.

"Post-inauguration, the airport will be handed over to the Central Industrial Security Force (CISF) for a security sweep, which could take 30 to 45 days. We also need to mobilize customs and immigration teams and complete end-to-end testing, which is a 45-60-day process," said Arun Bansal, CEO of Adani Airports Holdings Ltd, developer and operator of the NMIA, during a press briefing at the NMIA premises Monday. Even though an exact date hasn’t been announced, NMIA CEO Captain B V J K Sharma and Bansal said commercial flights are expected to begin in December 2025. Plans of major carriers Three major airlines—Air India, Akasa Air, and IndiGo—have already signed on to shift part of their operations to NMIA. Last month, Air India announced plans to start with 20 daily departures (40 air traffic movements) through Air India Express, connecting 15 Indian cities in the first phase. By mid-2026, it aims to scale up to 55 daily departures, including up to five international flights. IndiGo, which made its announcement in May, plans to operate 18 daily flights to more than 15 cities from the first day of commercial operations and intends to expand to 140 daily flights—30 of which will be international—within 18 months. In June, Akasa Air said it will start with 15 daily domestic flights, scaling up to over 300 domestic and 50 international flights a week within a few months. When asked which airline will operate the first flight, Bansal said, "We want all three airlines to be there on Day 1. It depends on who has the earliest slot that day, and the destination choice lies entirely with the airlines." Operations to begin with 12-hour window In the first month, flights will operate between 8 am and 8 pm, with the 12-hour window likely to be extended as operations stabilize. Although NMIA’s full capacity is 40 air traffic movements (ATMs) per hour, the initial phase will handle 10 ATMs—allowing 10 aircraft to land or take off every hour. Airlines are expected to announce routes and ticket sales soon. Touted as an international aviation hub, NMIA positions Mumbai alongside global twin-airport cities such as London, Dubai, and New York, and plans to launch both domestic and international operations from Day 1. Concession for international carriers When asked if international carriers will be given any concessions, Bansal said, "For international airlines, we will not charge them parking fees for the first year." The duo added that NMIA aims to reclaim Mumbai’s rightful place on the global aviation map. "For a decade… travelers didn’t have a choice—airlines couldn’t get additional slots (at the Mumbai airport), so traffic shifted to Delhi. We are course-correcting that with NMIA. It won’t happen overnight, but over the next five–seven years, you’ll see the change," said Bansal. He noted that Mumbai currently lacks direct flights to major destinations in Europe and the U.S., something NMIA hopes to change. "If you see east-to-west flights, Mumbai is a natural stop," added Sharma. As reported earlier, NMIA will eventually feature four terminals and two parallel runways, with a total capacity to handle up to 90 million passengers per annum (MPPA), compared to 20 MPPA in the first phase. In the long term, the airport aims to serve as a key transfer hub between the East and the West, enabling passengers from Southeast Asia to connect seamlessly to Europe and North America.

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi there, I’m heading to Vietnam for 10 days, from Hanoi to Ho Chi Minh City, and then spending 5 days in Cambodia (Siem Reap). Which SIM card or operator would you recommend? Thanks for your help!

Hi there, We're heading to Japan in November and planning to rent a car. According to the Japanese embassy, the rules for translating the license have changed. You can no longer do it from France since April 1st. Has anyone already tried the new process?

Hello everyone, I’m going on a tourist trip to Canada (Quebec) on September 1st. I filled out an eTA application 10 days ago but made a mistake on my passport number. I submitted a new application and had to send a copy of my passport, which I did correctly (unfortunately, I didn’t take a screenshot as proof). The next day, my eTA was refused! I made a third application this past Saturday, August 16th, and they confirmed receipt, but it’s now Monday evening and I still haven’t heard anything! I’m starting to seriously panic. It’s absolutely impossible to get help from a real person online! The Canadian Embassy in Brussels doesn’t handle eTA applications at all! I don’t know what to do. Can anyone help me, please? Thanks in advance 😢

hi I’ve got a flight planned for mid-November from Chennai, India, to Chiang Rai with AirAsia via Bangkok, obviously. My question is: where do I go through immigration—Bangkok or Chiang Rai? Thanks in advance, Christian

Hi there, I’ll be in Chile in 15 days, and I just found out I need to register my mobile phone on the multibanda site. Can I do this before I leave, or do I have to wait until I’m in Chile? Thanks for your help!

Hi everyone, My question is simple. Do you need an international driver's permit in Thailand to ride a basic scooter?

Hello,

I’ve heard a lot about WISE for low-cost money transfers (booking/paying for safari services). I’m looking for feedback from people who’ve actually used WISE to pay at a restaurant or withdraw local cash from an ATM.

Could you share what you consider the "pros" and "cons" of the WISE debit card compared to a traditional bank card? Also, do you think there are any risks? If so, what are they? Thanks in advance for shedding some light on this—I’m only interested in firsthand experiences.

Thanks!

...

Hello,

Vietnamese authorities have just extended the 45-day visa exemption, which was initially set to end in mid-March 2025, until March 14, 2028.

Belarus is no longer part of this scheme.

Additionally, until the end of this year for now, the exemption has been extended to three new countries: Switzerland, the Czech Republic, and Poland.

After that, make sure to check the new conditions before booking a flight or trip.

Best regards,

Partirdeloin

Hi, as an NRI with a European passport and OCI, can I get a credit card or debit card that offers services and benefits? What are all the requirements, please? Thanks for your reply, best regards

Help,

We're looking for insurance for our vehicle that we're taking to Southern Africa for our 6-month trip. Thanks for your help.

Need your advice—this is a bit urgent! 😅

I’m leaving in 1 month for 7 months in South America (mainly Argentina, with a quick stop in Chile and Bolivia). I still haven’t decided on: 👉 Travel insurance. 👉 The best bank card for abroad.

I’m a bit behind schedule and would really love your feedback: 👉 Which insurance do you recommend (reliability in case of trouble)? 👉 Which bank do you use while traveling to avoid fees (mainly in Argentina)? Boursorama? 👉 Any idea about fees with Western Union?

For now, I’m planning to bring as much cash as possible to avoid fees and exchange money locally. My bank (La Poste) gave me a Visa Premier for insurance/repatriation, but after reading the terms, I see it’s limited to 180 consecutive days—so 6 months, not 7.

Thanks in advance for your tips—it’ll help me make a decision quickly! :)

Hello, My partner, who is Malagasy, would like to visit France (ideally in mid-August) and therefore apply for a short-stay visa (90 days). I’ve heard that many applications are refused even when all the required documents are submitted, which is why I’m here—to get advice and guidance to be "almost" sure the application will be accepted. I have a lot of questions, and your help would be invaluable to us.

She is 27 years old, has a passport with her current occupation listed as self-employed (she owns a "taxi-brousse" truck) and thus has a statistical card, a business license, and annual tax certificates. She started her business at the beginning of this year.

As for me, I am an adult with a disability. I receive disability benefits until May 2026. I’m in the process of professional reintegration and will start a job in a few days, likely on a fixed-term contract (CDD).

Here are my questions about the supporting documents to provide:

-Purpose of the trip/stay

Flight ticket reservation (round-trip) (the ticket should only be purchased once the visa is approved). Letter of commitment to return, written on plain paper. Any other document demonstrating potential family, economic, or material ties in the country of residence. Confirmation of a booked organized trip or any other document outlining the planned itinerary.

I’ve been told that for the flight reservation, my partner just needs to go to Air Madagascar in Antananarivo and pay around 50,000 ariary to get this reservation. Given that the French short-stay visa takes between 15 to 45 days (I might be wrong) to be processed and approved, I wonder if the reservation will still be valid if the visa is approved late. For the letter of commitment to return, I assume two sentences are enough, and what matters most are the documents proving ties to the country of residence (her economic activity). Do you think that will be sufficient? And for the planned itinerary, since this isn’t an organized trip, what document could work? A handwritten letter explaining a few planned visits?

-Proof of residence in the country of origin

For employees: original work certificate, original leave certificate, last 3 payslips (or bank statements). For retirees: pensioner’s card and last 3 pension statements. For traders or entrepreneurs: professional registration, professional card, and recent bank statements.

For liberal professions: professional registration, professional card, and recent bank statements. For unemployed applicants and students: sponsorship letter and copies of the sponsor’s financial documents.

For this point, she can justify her self-employed status with the statistical card, business license, and annual tax certificates. As for bank statements, she deposits her earnings in cash into her bank account—will this be an issue during the application review?

-Financial resources

Bank account statements (last 3 months). Last 3 payslips or pension statements. Foreign currency allocation certificate, whose origin must be demonstrated (recent bank statement, savings account), issued by local banks or exchange offices (minimum 32.50 € per day if staying with a private individual or 65 € per day if staying in a hotel) or presentation of an international bank card with supporting account statement.

I need help with this point because I don’t fully understand what she needs to provide as a self-employed individual, especially since she doesn’t earn 32.50 € per day. I can obviously transfer money to cover this. So, overall, what documents should be provided for this section?

-Accommodation

Confirmed hotel reservation with the hotel’s phone number and reservation number / payment confirmation for stays longer than 1 month or original hosting attestation.

For this point, do I just need to write a handwritten letter stating that I will be hosting her? Then scan it and email it to her? Is that all?

-Travel medical insurance

Insurance certificate: must specify the amount and scope of coverage (30,000 € coverage / medical expenses and repatriation).

For this, I’ll opt for AXA Schengen insurance (low-cost). Any advice is still welcome...

I have one last question about the following point:

The short-stay visa allows you to stay for a maximum of 90 days for a continuous stay or multiple stays within the Schengen area over a 180-day period.

If we decide to leave the Schengen area during the stay (to visit the United Kingdom, for example), will the 90-day visa be paused and resume once we return to the Schengen area? And if so, can we plan a return ticket beyond the 3 months by justifying an exit/entry?

Thank you in advance for all your advice and suggestions. I may have forgotten some important points—feel free to let me know.

Best regards.

Hi there, Since April 2025, Namibia has been requiring a visa for many nationalities. I have a French passport and I’d like to know if the paid visa granted is for 60 or 90 days? I can’t seem to get a clear answer. Thanks! Bourlingueurs.com from Eswatini (Swaziland)

Hi there,

I’m filling out a visa application for Thailand on the official thaievisa site, and I’m unsure about my second first name on my passport, which I need to enter in the online form: Jean-François. The site doesn’t accept hyphens or "ç"

I assume the site will accept "Jean Francois" as my "middle name," but I’d like to be sure this won’t lead to my visa being rejected...

Thanks for your feedback! :) Olivier

Hi everyone!

I’m planning to go to Thailand for 90 days (departure on 20/06).

- I thought I’d read that the processing time for the E-Visa had been reduced to just a few days since June 2025 (so very recent). Can you confirm? However, on the embassy’s website and when I try calling them, they’re still quoting 3-4 weeks. Hasn’t this been updated yet? Because I’m starting to sweat here…🤪

- I was a bit hasty in declaring the funds to prove my solvency. Should I wait for their response rather than submitting a second visa application, which might conflict with the first one?

Thanks for your feedback! Have a great day

Hi everyone,

I’m leaving for England tomorrow and I absolutely need to get my ETA. Problem: my phone’s camera is broken and the app requires a photo… I’m starting to panic a little—does anyone know how I can handle this? 😱

Help!! Thanks

Bonjour,

Comme à chaque voyage en Inde, je prends une ligne de téléphone indienne pour avoir un accès téléphone et 4G à un coût dérisoire par rapport à ce que peut me proposer mon opérateur en France. Malheureusement cette année, mes achats sur Internet (réservations de transport sur cleartrip ou irctc...) ne passent plus car ma banque demande une validation par SMS sur ma ligne française que je n'ai pas ;(( Avant j'avais le choix de recevoir le code de validation par mail mais plus maintenant. Ma banque ne répond pas à mes demandes de modification de numéro de téléphone... Du coup, je ne sais pas comment faire. J'ai essayé d'ouvrir un compte paytm vu que paypal ne passe pas en Inde mais là même chose il me faut valider ma carte par un code SMS... J'ai essayé d'alimenter mon compte paytm via un virement paypal mais à priori pas possible. Quelqu'un voit-il une solution à mon pb ?

Merci Fred

Hello,

I’m a resident of France, and my husband and I have submitted an application for permanent residency in Canada after obtaining our CSQ. Our application is still being processed. My husband is the principal applicant.

I need to travel to Montreal alone for a few days soon for work-related reasons.

If we happen to receive confirmation of permanent residency in the meantime, could there be an issue with me crossing the border? I don’t want to activate the permanent residency—just enter as a tourist and make a quick round trip.

On the IRCC website, it says that dependents cannot arrive in Canada before the principal applicant. I understand this is because only the principal applicant can activate permanent residency by going through immigration.

However, does this also exclude temporary stays for dependents? Since my eTA should still be valid as long as the permanent residency isn’t activated, I should still be able to enter Canada as a tourist, right?

Thanks so much for your feedback!

Best regards,

Hi everyone, Could you let me know if a mistake on the arrival airport for Vietnam could cause problems regarding your recent trips? I put a different airport than Hanoi, but I need to go to Hanoi. Thanks!

Hello fellow travelers, I’m planning my trip to Madagascar for next March and I’m looking for info on how to get a visa and its cost for 13 days in Mada. I’ve read that you can get the visa directly at Ivato, but what’s the price for the length of my stay? Also, can you pay in euros? Thanks for your tips and advice—they’re always welcome and super helpful.

Hi there, Do I need a return ticket? Proof of insurance and a hotel reservation?? I’m French. Also, is there any control on meds and sleeping pills?? Thanks a bunch!

Hi everyone, We’re leaving for Australia soon and renting a car for the different legs of our trip. We have our French license plus the international driving permit, but I read in the rental agency’s rules that they require an international permit written in English. However, on the "France Diplomatie" website, it doesn’t mention that the international permit has to be in English.

For those of you who’ve already been to Australia—can you confirm whether our French-language international driving permit is enough, or should I get an urgent translation?

Thanks for your feedback—takeoff is August 20th!🤪

Hi there, I’m looking for info on the visa for India: duration, cost, and a reliable website to apply. Thanks!

Hey everyone, hope you're doing well! :) I’m planning to go back to Thailand at the start of next year—once just wasn’t enough 😅 I’ve seen that nothing’s official yet, but they’re considering reducing the visa-free stay from 60 to 30 days. If I book for 58 days like last time and they change the rules last minute, what happens? It takes forever to get a visa—I saw you have to prove you have enough funds to cover your stay. How much money do you need in your account? Thanks!