Qatar Airways: cancellation and incomplete rescheduling (page 2 of 2)

Apparently the solution was found thanks to the fact that QA belongs to the One World fleet, so they’re rerouting through other hubs—in my case, Istanbul!

Important info: for some partner airlines, they only have 48-hour visibility. For example, I was offered a flight on the 20th with Air China. And if I want to leave on the 21st, I have to wait until the 19th to ask.

Turkish Airlines and Air China are part of Star Alliance and have nothing to do with One World. Hence the cost of Madrid/Istanbul/Seoul 😵 But that’s not your problem—you’re just doing the outbound. For the return 🤪🤪🤪

Yeah, tickets are super expensive because you’re looking last-minute to leave in a few days. Plus, it’s a busy time in South Korea with the start of spring and cherry blossom season. Not to mention all the people who had tickets with Gulf airlines and requested refunds to book a Plan B like me. If I hadn’t found a good deal for Australia, I’d have happily gone back to Korea, where I’d seen good fares—still connecting through China.

Exactly for the online agencies that should be avoided.

That’s a good point—I was actually thinking about online agencies.

Your trip to Jordan and your flights, given the current situation, shouldn’t be affected.

Except that as of today, all flights to Amman up to 04/12 are canceled on the airline’s website (Pegasus, in this case). And personally, Petra can wait another year or two before I visit—I’m not in a rush to go anymore. 🏴‍☠️

Except that as of today, all flights to Amman until 04/12 are canceled on the airline's website (Pegasus in this case). And for my part, Petra can wait another year or two before getting my visit—I’m not in a hurry to go anymore... 🏴‍☠️

Surprising that Pegasus is canceling flights. Did you contact Turkish?

Haven't spoken to anyone yet—urgent to wait... we'll see about this in early April...

As for Pegasus, here's their info:

Hey Bruno,

Haven’t contacted anyone yet—urgent to wait... we’ll see about that in early April...

All that’s left is to keep an eye on the updates and guidelines.

As for Pegasus, here’s their info:

We’ll see if Turkish does the same.....

Qatar is still storing its planes elsewhere 😮

Hello,

In all cases involving flights covered by EU Regulation 261/2004, the mistake you absolutely must avoid is requesting a refund for a canceled ticket from the airline.

Flights covered by EU Regulation 261/2004 include: 1° all flights departing from the European Union, regardless of whether the airline is European or not; 2° flights from a non-EU country to the European Union if the airline (or one of the airlines operating a flight segment) is European.

Indeed, in the event of a flight cancellation by the airline, regardless of the circumstances, the airline is required to offer the passenger a choice between three options: - a refund - re-routing "as soon as possible," including via flights operated by other airlines, even if they don’t belong to the same alliance, at no extra cost. - re-routing at a later date convenient for the passenger, at no extra cost.

The passenger’s choice is final. If they request a refund, they immediately lose the right to re-routing.

It’s important to note that for connecting flights, layovers don’t matter—only the departure and final destination airports count.

As long as the passenger hasn’t requested a refund, if they find a re-routing option themselves where there’s at least one available seat (or more if traveling with others) allowing them to reach their final destination at least one day earlier than the re-routing proposed (especially if none was offered!), they can book it and DEMAND reimbursement for the price difference + compensation, even if the ticket was canceled due to "extraordinary circumstances," even if proven, and even if the reason for cancellation is war.

This is far more advantageous than simply requesting a refund for the canceled ticket!

More details here: https://retardimportantavion.wordpress.com/2023/09/29/indemnisation-meme-si-circonstance-extraordinaire-droit-reacheminement-dans-les-meilleurs-delais/

Best regards

Hi,

Turkish Airlines posted this on their site.

Dear Passengers,

Due to the current situation affecting Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia (Dammam and Riyadh), Syria, and United Arab Emirates flights, all Turkish Airlines passengers booked for flights to these destinations between 28 FEB 2026 and 30 APR 2026 (inclusive) with tickets issued on or before 28 FEB 2026 must take action by 10 JUN 2026 (inclusive):

Michel

Hello,

And thank you for the well-reasoned explanation, which I think will be helpful to many travelers. Best regards.

Puma2A

Hi Michel,

This will be useful for Turkish Airlines passengers like @Montagnard74.

Hello Michel,

This will be useful for Turkish Airlines passengers like @Montagnard74

Hi,

Just a heads-up that Turkey has adopted a law that’s almost a carbon copy of EU Regulation 261/2004. This law overlaps with Regulation 261/2004, but—obviously—the rulings of the Court of Justice of the European Union regarding Regulation 261/2004 don’t apply here.

If a flight falls under Regulation 261/2004, it’s best to refer to that. But if it’s a flight with a Turkish airline that doesn’t depart from the EU, Regulation 261/2004 doesn’t apply, though the Turkish law does.

The official text of this Turkish law in English can be found here: https://web.shgm.gov.tr/doc4/shy-passenger.pdf

Best regards

The situation isn’t improving at Qatar Airways 😞