Global airline rankings

The 2024 AirHelp Score ranking highlights Air France (22nd), Air Corsica (48th), and Air Caraïbes (89th) among the world's airlines. Air France has improved with a score of 7.17, thanks to strong customer satisfaction (8.1) and punctuality (7.1), but needs to work on complaint handling (6.3). Air Corsica makes a notable debut, marked by solid punctuality (7.7) but weak claims processing (4.4). Meanwhile, Air Caraïbes has taken a sharp dive, penalized by a steep drop in complaint management (2.9). The global podium is dominated by Brussels Airlines, Qatar Airways, and United Airlines. Read more...