Information about the San Blas Islands before booking your excursion (Panama)
I’ve put together this information sheet based on my own experience, feedback from my clients, and reviews from travelers on various travel forums and social media.
I think it’s important to share the reality of these postcard-perfect little islands with their white sandy beaches and palm trees before you set off. That way, you can make the most of your trip to the San Blas Islands, know exactly what to expect, and decide if this destination is right for you.
The San Blas Islands are run by the indigenous Guna people. They have their own rules, and Panamanian law doesn’t really apply. Today, their main income comes from tourism, so please note that foreigners aren’t allowed to operate cabanas there. This means that as soon as you board their small boats, you’re in the hands of the Gunas, and it’ll be tough to complain about delays, logistical issues, or refunds. Wait times can be long, and the Gunas are pretty informal—at first glance, they might even seem unwelcoming. But you have to understand that their culture and way of life are simply different from yours.
You’ll find plenty of tour operators offering day trips or one- or two-night stays on the same islands at different prices. I think all these listings create confusion and uncertainty for travelers. You can book with operators who care about their clients and deal directly with them, while others act only as intermediaries or booking systems between travelers, the Gunas, and transport companies without providing any follow-up during your stay. Don’t forget that all the San Blas Islands are beautiful, and your choice shouldn’t be based on which of the 365 islands is the prettiest, but on the hospitality of the Guna family, the accommodation, and the service they provide. I also recommend avoiding San Blas on weekends and public holidays.
To explain the sometimes "low" level of service mentioned in traveler reviews, you need to understand that the San Blas Islands are very basic and rustic—that’s also the charm of the experience, which, for some of you, will push you out of your comfort zone. Not all huts have electricity, or even light. If you want to charge your phone, ask the island owner, who might charge you a small fee. Needless to say, WiFi isn’t available on all islands.
Not all Gunas working there have studied hospitality management, logistics, gastronomy, or tourism. There’s been a big "boom" in the last 10 years, and they haven’t been trained for it.
Regarding the 4x4 road transport, expect to be a bit cramped since the car can fit 6 passengers. Also, you might face delays, or the car might already be waiting for you because the pickup route can change, and sometimes other passengers are late, causing delays. To avoid this, I recommend paying extra for private transport—it’ll make your trip smoother and save you frustration before arriving in San Blas, as well as on your return to Panama City, which can sometimes be chaotic.
Stay flexible! Expect delays, lack of communication, waiting for someone or something without knowing why, rustic cabanas, no fish but pasta instead (yes! sometimes the fish season is low!), fried eggs and bread for breakfast—but in the end, everything works out if you can accept these little inconveniences. Just enjoy the adventure!
Finally, the San Blas Islands have a waste collection problem, so you might see trash on the islands, especially during the summer season due to strong currents. Most of the waste comes from the sea and the mainland. For the sake of the island, please take your trash with you.
I think it’s important to share the reality of these postcard-perfect little islands with their white sandy beaches and palm trees before you set off. That way, you can make the most of your trip to the San Blas Islands, know exactly what to expect, and decide if this destination is right for you.
The San Blas Islands are run by the indigenous Guna people. They have their own rules, and Panamanian law doesn’t really apply. Today, their main income comes from tourism, so please note that foreigners aren’t allowed to operate cabanas there. This means that as soon as you board their small boats, you’re in the hands of the Gunas, and it’ll be tough to complain about delays, logistical issues, or refunds. Wait times can be long, and the Gunas are pretty informal—at first glance, they might even seem unwelcoming. But you have to understand that their culture and way of life are simply different from yours.
You’ll find plenty of tour operators offering day trips or one- or two-night stays on the same islands at different prices. I think all these listings create confusion and uncertainty for travelers. You can book with operators who care about their clients and deal directly with them, while others act only as intermediaries or booking systems between travelers, the Gunas, and transport companies without providing any follow-up during your stay. Don’t forget that all the San Blas Islands are beautiful, and your choice shouldn’t be based on which of the 365 islands is the prettiest, but on the hospitality of the Guna family, the accommodation, and the service they provide. I also recommend avoiding San Blas on weekends and public holidays.
To explain the sometimes "low" level of service mentioned in traveler reviews, you need to understand that the San Blas Islands are very basic and rustic—that’s also the charm of the experience, which, for some of you, will push you out of your comfort zone. Not all huts have electricity, or even light. If you want to charge your phone, ask the island owner, who might charge you a small fee. Needless to say, WiFi isn’t available on all islands.
Not all Gunas working there have studied hospitality management, logistics, gastronomy, or tourism. There’s been a big "boom" in the last 10 years, and they haven’t been trained for it.
Regarding the 4x4 road transport, expect to be a bit cramped since the car can fit 6 passengers. Also, you might face delays, or the car might already be waiting for you because the pickup route can change, and sometimes other passengers are late, causing delays. To avoid this, I recommend paying extra for private transport—it’ll make your trip smoother and save you frustration before arriving in San Blas, as well as on your return to Panama City, which can sometimes be chaotic.
Stay flexible! Expect delays, lack of communication, waiting for someone or something without knowing why, rustic cabanas, no fish but pasta instead (yes! sometimes the fish season is low!), fried eggs and bread for breakfast—but in the end, everything works out if you can accept these little inconveniences. Just enjoy the adventure!
Finally, the San Blas Islands have a waste collection problem, so you might see trash on the islands, especially during the summer season due to strong currents. Most of the waste comes from the sea and the mainland. For the sake of the island, please take your trash with you.
