Guest reported property not found post-checkout [10733893]
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">; Empty template<!--> <!--><!--><!--><!--> 96 <!--><!--> <!--><!--><!-- --> <!--<!--> <!--> <!--> Booking.com Dear Partner,
We would like to inform you that a guest has contacted us with a complaint regarding items that were reportedly lost or forgotten at your property. The complaint includes all necessary documentation, such as booking details, item description, and evidence of loss.
As a valued partner, you are expected to handle such situations with care and urgency. We trust that your team will conduct a full internal review of the matter and reach out to resolve the situation as per Booking.com policies.
Please be reminded that responding to guest concerns within the required timeframe (24 hours) is critical to maintaining high standards on our platform and avoiding negative visibility.
The complaint and submitted evidence can be reviewed here: Contact guest We appreciate your cooperation and timely response.
Sincerely,
Booking.com Customer Service Team Your reply is not necessary for this email.
Copyright © 19962024 Booking.com. All rights reserved.
We would like to inform you that a guest has contacted us with a complaint regarding items that were reportedly lost or forgotten at your property. The complaint includes all necessary documentation, such as booking details, item description, and evidence of loss.
As a valued partner, you are expected to handle such situations with care and urgency. We trust that your team will conduct a full internal review of the matter and reach out to resolve the situation as per Booking.com policies.
Please be reminded that responding to guest concerns within the required timeframe (24 hours) is critical to maintaining high standards on our platform and avoiding negative visibility.
The complaint and submitted evidence can be reviewed here: Contact guest We appreciate your cooperation and timely response.
Sincerely,
Booking.com Customer Service Team Your reply is not necessary for this email.
Copyright © 19962024 Booking.com. All rights reserved.