Using a Trenord ticket: need practical info

Hi everyone,

I bought a Trenord train ticket online from Milano Centrale station to Como. While I’ve been to Italy several times and taken trains before, this is my first time traveling with this company.

The app says the QR code will be available when the ticket becomes valid, which is at the train’s departure time. But I was wondering if there are turnstiles like the ones in French stations, and I’d like more details on how to use tickets with Trenord. I tried looking for information but couldn’t find everything I needed.

Thanks in advance! 🙂

I just got back from the Como area! We went to Milan with this company.

We bought the tickets with my wife’s iPhone. You get your QR code the same day.

Normally, there are kiosks to scan your ticket near the platform, but they never worked. You board the train and the conductor usually scans your tickets.

We got checked on the way there (heading to Milan). But nothing on the way back (heading to Como).

Go for the cheapest tickets—since there’s no check, some people sit in first class (one carriage).