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Service issue (4654394953): Please respond within 29 nov. – Ali Khan [10800344]

Discussion started by Booking on 2025-12-11

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Service issue (4654394953): Please respond within 29 nov. – Ali Khan [10800344]

Booking · 2025-12-11

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">; Empty template<!--> <!--><!--><!--><!--> 96 <!--><!--> <!--><!--> <!--> <!--> <!--> Booking.com Dear partner,
Ali Khan has reported a serious issue encountered at Matterhorn during their stay. Reservation: 4654394953 (Wed, 26 Nov 2025–Sat, 29 Nov 2025).
Repeated attempts to reach the accommodation by phone were unsuccessful. The situation requires your immediate attention — please review the customer report and respond within 1 hour.
A delayed response may result in Booking.com issuing compensation directly to the guest and invoicing the costs to your property. Review and respond Looking forward to hearing back from you.
Booking.com Customer Service Team Booking.comOosterdokskade 1631011 DL AmsterdamThe Netherlands Privacy policyGo to Partner helpGet the Pulse app Cancellation and payment options depend on the property or supplier, so please check their policies on Booking.com before reserving. Also, these emails are sent automatically, so please don't reply.

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