Hello,
Good evening and thank you for your reply.
I did see the bookings via Vexere. Do you think it's reliable for booking? (Not just the Vexere site, but whether you actually get the seats if you book?) And do you think it's necessary to book in advance, or can you arrange it on the spot? Thanks
My little nephew, who came from France on vacation, used the Vexere site to go from Hanoi to Cat Ba in January 2026 without any issues (he doesn’t speak Vietnamese). That said, it’s not an absolute guarantee of reliability! Personally, since I’m Vietnamese, I use Vexere to check the offers, then I prefer to contact the carrier directly to make the booking.
A few tips (from memory, since it’s been a while since I’ve booked directly through Vexere):
To book via Vexere, it’s best to have a Vietnamese phone number (which was the case for my nephew—I got him a local SIM since he was staying in Vietnam for about 6 weeks). The reason is that the carrier needs it to contact you (to confirm the time and location) and to pick you up if you’re not going to the departure terminal.
If you arrive in Vietnam and plan to leave immediately for Cao Bang, you can’t just show up and book—unless you use a taxi service at Noi Bai (much more expensive).
To leave right away for Cao Bang, you’ll need to book in advance, for example via Vexere.
If you want to book remotely from abroad without a Vietnamese phone number, I recommend downloading the Zalo app (very common in Vietnam) if possible. You can use it to contact the carrier’s phone number. Alternatively, you can reach out to them via their Facebook page.
For example, the carrier Duy Quang Limousine, listed on Vexere, has a website (
https://nhaxeduyquang.com/) and a Facebook page. With their displayed phone number, you can look them up on Zalo to get in touch. For messages, you can use English (or even French) and translation tools (AI) to send bilingual messages.
If you’re not leaving straight from the airport for Cao Bang, you’ll have more flexibility to book or find transport in Hanoi itself.
Good luck and enjoy your stay!
Quynh