Back to the discussion

in Thèmes › Compagnies aériennes

First name error on TAP Portugal flight ticket

Discussion started by Lmooo on 2026-08-05

1 reply

This thread has been translated into English.


First name error on TAP Portugal flight ticket

Lmooo · 2026-08-05

Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.

TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common). I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!

First name error on TAP Portugal flight ticket

Tatra · 2026-08-06

Hi there,

If I understood your question correctly, there’s nothing you can do at this point. You’ll need to cancel the affected ticket and claim back the taxes, which should make up a large part of the total price since you mentioned it was a specially cheap fare. Then book a new one.

Michel

VoyageForum — the largest community of French-speaking travellers.