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URGENT: Guest complaint #890037665 – review photo/video evidence required [11480670]

Discussion started by Booking.Com Partner Alerts on 2026-08-12

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URGENT: Guest complaint #890037665 – review photo/video evidence required [11480670]

Booking.Com Partner Alerts · 2026-08-12

<!DOCTYPE html> Booking.com Partner Notification <!-- Google Font fallback for better typography on most clients --> <!-- Outer wrapper --> <!-- Main card --> <!-- Header --> Booking.com
Partner Notifications <!-- Body --> Dear Partner, An official complaint has been filed by a guest who recently completed a stay at your property. The guest reports finding bed bugs in the room and has provided photo and video evidence. In accordance with our incident-review procedure, you are required to review the attached evidence within 24 hours and acknowledge receipt. Failure to do so will escalate the complaint to our Quality Control team and may result in temporary suspension from the platform. <!-- Call-to-action --> View Photo & Video Evidence <!-- Meta data --> Booking number: #890037665
Check-in date: 30.07.2026
Guest name: Joseph Davis This link is valid for 48 hours. Please download the file and take immediate action. <!-- Footer --> This is an automated message from Booking.com for accommodation partners. Please do not reply to this email. 202

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