Front Office Excellence & AI Skills | Sarova Stanley, 15–16 Oct — Group Offer Inside [11483498]
Sujet: Front Office Excellence & AI Skills | Sarova Stanley, 15–16 Oct — Group Offer Inside
De: "INVITATION TO THE OUTSTANDING RECEPTIONIST & ADMINISTRATIVE PROFESSIONAL SEMINAR: THRIVING IN THE AI-POWERED WORKPLACE"
Date: 07 septembre 2026 à 09:18
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<TABLE role=presentation style="FONT-SIZE: medium; FONT-FAMILY: Tahoma, Geneva, Verdana, Arial, sans-serif; WHITE-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FONT-WEIGHT: 400; COLOR: rgb(0,0,0); PADDING-BOTTOM: 24px; FONT-STYLE: normal; PADDING-TOP: 24px; PADDING-LEFT: 12px; ORPHANS: 2; WIDOWS: 2; LETTER-SPACING: normal; PADDING-RIGHT: 12px; BACKGROUND-COLOR: rgb(238,241,245); font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial" cellSpacing=0 cellPadding=0 width="100%" border=0> <TABLE role=presentation style="OVERFLOW: hidden; MAX-WIDTH: 640px; WIDTH: 640px; BACKGROUND-COLOR: rgb(255,255,255); border-radius: 10px; box-shadow: rgba(15, 42, 71, 0.1) 0px 2px 12px" cellSpacing=0 cellPadding=0 width=640 border=0> <TD style="PADDING-BOTTOM: 28px; PADDING-TOP: 28px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px; BACKGROUND-COLOR: rgb(15,42,71)"> <TABLE role=presentation cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="FONT-SIZE: 19px; FONT-FAMILY: Tahoma, Arial, sans-serif; FONT-WEIGHT: bold; COLOR: rgb(255,255,255); LETTER-SPACING: 0px">DELIGHT AFRICA LTD <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; COLOR: rgb(201,162,39); LETTER-SPACING: 1px" align=right>Corporate Training <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(157,178,200); PADDING-TOP: 5px" colSpan=2>The Premium Business Training Solutions Provider <TD style="BORDER-BOTTOM: rgb(201,162,39) 4px solid; PADDING-BOTTOM: 36px; PADDING-TOP: 36px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px; BACKGROUND-COLOR: rgb(20,58,97)"> <DIV style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; COLOR: rgb(201,162,39); PADDING-BOTTOM: 12px; LETTER-SPACING: 2px">Two-Day Seminar | Nairobi <DIV style="FONT-SIZE: 26px; FONT-FAMILY: Tahoma, Arial, sans-serif; FONT-WEIGHT: bold; COLOR: rgb(255,255,255); LINE-HEIGHT: 34px">The Outstanding Receptionist & Administrative Professional <DIV style="FONT-SIZE: 16px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(201,162,39); FONT-STYLE: italic; PADDING-TOP: 8px; LINE-HEIGHT: 24px">Thriving in the AI-Powered Workplace <DIV style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(205,220,237); PADDING-TOP: 18px; LINE-HEIGHT: 20px">Sarova Stanley Hotel • Thursday 15th – Friday 16th October 2026 <TD style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); PADDING-BOTTOM: 8px; PADDING-TOP: 32px; PADDING-LEFT: 32px; LINE-HEIGHT: 22px; PADDING-RIGHT: 32px"> Dear Manager, <TABLE role=presentation style="MARGIN: 0px 0px 22px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style='FONT-SIZE: 15px; FONT-FAMILY: Georgia, "Times New Roman", serif; COLOR: rgb(15,42,71); PADDING-BOTTOM: 4px; FONT-STYLE: italic; PADDING-TOP: 4px; PADDING-LEFT: 16px; BORDER-LEFT: rgb(201,162,39) 4px solid; LINE-HEIGHT: 24px; PADDING-RIGHT: 0px'>“Customer service is not a department — it is everyone’s responsibility.” Receptionists and administrative professionals are no longer simply the first point of contact — they are brand ambassadors and operational coordinators whose work shapes how clients experience your organization. As AI reshapes the workplace, they are also expected to use digital tools confidently and deliver that experience across both physical and virtual environments. We are delighted to invite your organization to this practical two-day programme, designed to equip front office professionals with skills in <STRONG style="COLOR: rgb(15,42,71)">customer service excellence, professional communication, AI-powered productivity, and digital administration. <TD style="PADDING-BOTTOM: 0px; PADDING-TOP: 22px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px"> <TABLE role=presentation style="BORDER-TOP: rgb(220,229,238) 1px solid; BORDER-RIGHT: rgb(220,229,238) 1px solid; BORDER-BOTTOM: rgb(220,229,238) 1px solid; BORDER-LEFT: rgb(220,229,238) 1px solid; BACKGROUND-COLOR: rgb(245,248,251); border-radius: 8px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; FONT-WEIGHT: bold; COLOR: rgb(123,143,165); PADDING-BOTTOM: 8px; PADDING-TOP: 22px; PADDING-LEFT: 24px; LETTER-SPACING: 1px; PADDING-RIGHT: 24px">Seminar Details <TD style="PADDING-BOTTOM: 18px; PADDING-TOP: 0px; PADDING-LEFT: 24px; PADDING-RIGHT: 24px"> <TABLE role=presentation style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); LINE-HEIGHT: 22px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px" width="34%">Venue <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Sarova Stanley Hotel, Nairobi <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Dates <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Thursday 15th – Friday 16th October 2026 <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Time <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">8:30 a.m. – 5:00 p.m. <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Course Fee <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Ksh. 33,200 per participant <SPAN style="FONT-WEIGHT: normal; COLOR: rgb(123,143,165)">(VAT inclusive) <TD style="PADDING-BOTTOM: 22px; PADDING-TOP: 0px; PADDING-LEFT: 24px; PADDING-RIGHT: 24px"> <DIV style="FONT-SIZE: 11px; BORDER-TOP: rgb(220,229,238) 1px solid; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; FONT-WEIGHT: bold; COLOR: rgb(123,143,165); PADDING-BOTTOM: 10px; PADDING-TOP: 16px; LETTER-SPACING: 1px">Fee Covers <TABLE role=presentation style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); LINE-HEIGHT: 21px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="PADDING-BOTTOM: 3px; PADDING-TOP: 3px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px" width="50%"><SPAN style="FONT-WEIGHT: bold; COLOR: rgb(201,162,39)">✓ Two days of intens
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<TABLE role=presentation style="FONT-SIZE: medium; FONT-FAMILY: Tahoma, Geneva, Verdana, Arial, sans-serif; WHITE-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FONT-WEIGHT: 400; COLOR: rgb(0,0,0); PADDING-BOTTOM: 24px; FONT-STYLE: normal; PADDING-TOP: 24px; PADDING-LEFT: 12px; ORPHANS: 2; WIDOWS: 2; LETTER-SPACING: normal; PADDING-RIGHT: 12px; BACKGROUND-COLOR: rgb(238,241,245); font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial" cellSpacing=0 cellPadding=0 width="100%" border=0> <TABLE role=presentation style="OVERFLOW: hidden; MAX-WIDTH: 640px; WIDTH: 640px; BACKGROUND-COLOR: rgb(255,255,255); border-radius: 10px; box-shadow: rgba(15, 42, 71, 0.1) 0px 2px 12px" cellSpacing=0 cellPadding=0 width=640 border=0> <TD style="PADDING-BOTTOM: 28px; PADDING-TOP: 28px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px; BACKGROUND-COLOR: rgb(15,42,71)"> <TABLE role=presentation cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="FONT-SIZE: 19px; FONT-FAMILY: Tahoma, Arial, sans-serif; FONT-WEIGHT: bold; COLOR: rgb(255,255,255); LETTER-SPACING: 0px">DELIGHT AFRICA LTD <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; COLOR: rgb(201,162,39); LETTER-SPACING: 1px" align=right>Corporate Training <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(157,178,200); PADDING-TOP: 5px" colSpan=2>The Premium Business Training Solutions Provider <TD style="BORDER-BOTTOM: rgb(201,162,39) 4px solid; PADDING-BOTTOM: 36px; PADDING-TOP: 36px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px; BACKGROUND-COLOR: rgb(20,58,97)"> <DIV style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; COLOR: rgb(201,162,39); PADDING-BOTTOM: 12px; LETTER-SPACING: 2px">Two-Day Seminar | Nairobi <DIV style="FONT-SIZE: 26px; FONT-FAMILY: Tahoma, Arial, sans-serif; FONT-WEIGHT: bold; COLOR: rgb(255,255,255); LINE-HEIGHT: 34px">The Outstanding Receptionist & Administrative Professional <DIV style="FONT-SIZE: 16px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(201,162,39); FONT-STYLE: italic; PADDING-TOP: 8px; LINE-HEIGHT: 24px">Thriving in the AI-Powered Workplace <DIV style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(205,220,237); PADDING-TOP: 18px; LINE-HEIGHT: 20px">Sarova Stanley Hotel • Thursday 15th – Friday 16th October 2026 <TD style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); PADDING-BOTTOM: 8px; PADDING-TOP: 32px; PADDING-LEFT: 32px; LINE-HEIGHT: 22px; PADDING-RIGHT: 32px"> Dear Manager, <TABLE role=presentation style="MARGIN: 0px 0px 22px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style='FONT-SIZE: 15px; FONT-FAMILY: Georgia, "Times New Roman", serif; COLOR: rgb(15,42,71); PADDING-BOTTOM: 4px; FONT-STYLE: italic; PADDING-TOP: 4px; PADDING-LEFT: 16px; BORDER-LEFT: rgb(201,162,39) 4px solid; LINE-HEIGHT: 24px; PADDING-RIGHT: 0px'>“Customer service is not a department — it is everyone’s responsibility.” Receptionists and administrative professionals are no longer simply the first point of contact — they are brand ambassadors and operational coordinators whose work shapes how clients experience your organization. As AI reshapes the workplace, they are also expected to use digital tools confidently and deliver that experience across both physical and virtual environments. We are delighted to invite your organization to this practical two-day programme, designed to equip front office professionals with skills in <STRONG style="COLOR: rgb(15,42,71)">customer service excellence, professional communication, AI-powered productivity, and digital administration. <TD style="PADDING-BOTTOM: 0px; PADDING-TOP: 22px; PADDING-LEFT: 32px; PADDING-RIGHT: 32px"> <TABLE role=presentation style="BORDER-TOP: rgb(220,229,238) 1px solid; BORDER-RIGHT: rgb(220,229,238) 1px solid; BORDER-BOTTOM: rgb(220,229,238) 1px solid; BORDER-LEFT: rgb(220,229,238) 1px solid; BACKGROUND-COLOR: rgb(245,248,251); border-radius: 8px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="FONT-SIZE: 11px; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; FONT-WEIGHT: bold; COLOR: rgb(123,143,165); PADDING-BOTTOM: 8px; PADDING-TOP: 22px; PADDING-LEFT: 24px; LETTER-SPACING: 1px; PADDING-RIGHT: 24px">Seminar Details <TD style="PADDING-BOTTOM: 18px; PADDING-TOP: 0px; PADDING-LEFT: 24px; PADDING-RIGHT: 24px"> <TABLE role=presentation style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); LINE-HEIGHT: 22px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px" width="34%">Venue <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Sarova Stanley Hotel, Nairobi <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Dates <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Thursday 15th – Friday 16th October 2026 <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Time <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">8:30 a.m. – 5:00 p.m. <TD style="COLOR: rgb(123,143,165); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Course Fee <TD style="FONT-WEIGHT: bold; COLOR: rgb(15,42,71); PADDING-BOTTOM: 5px; PADDING-TOP: 5px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px">Ksh. 33,200 per participant <SPAN style="FONT-WEIGHT: normal; COLOR: rgb(123,143,165)">(VAT inclusive) <TD style="PADDING-BOTTOM: 22px; PADDING-TOP: 0px; PADDING-LEFT: 24px; PADDING-RIGHT: 24px"> <DIV style="FONT-SIZE: 11px; BORDER-TOP: rgb(220,229,238) 1px solid; FONT-FAMILY: Tahoma, Arial, sans-serif; TEXT-TRANSFORM: uppercase; FONT-WEIGHT: bold; COLOR: rgb(123,143,165); PADDING-BOTTOM: 10px; PADDING-TOP: 16px; LETTER-SPACING: 1px">Fee Covers <TABLE role=presentation style="FONT-SIZE: 13px; FONT-FAMILY: Tahoma, Arial, sans-serif; COLOR: rgb(51,71,91); LINE-HEIGHT: 21px" cellSpacing=0 cellPadding=0 width="100%" border=0> <TD style="PADDING-BOTTOM: 3px; PADDING-TOP: 3px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px" width="50%"><SPAN style="FONT-WEIGHT: bold; COLOR: rgb(201,162,39)">✓ Two days of intens