Shuttle from Lille to Brussels Airport? (page 1 of 2)

Hi,

We’d like to book a shuttle for a transfer from Lille to Brussels Zaventem. I’ve found several shuttle companies online. Which one should we go with for reliability? We want to be sure someone will pick us up for both the outbound and return trips. We came across Holidays Airport, which offers a round trip for 2 adults and 2 kids at 205 €, and A3 at 180 €. I’m a bit surprised because the price difference is pretty big.

What do you recommend? I’ll also check the rates with Aero-Trans and STNavette (though I’ve heard people had issues with STNavette).

Thanks for your advice and experiences!

Personally, I still prefer Holidays Airport. I’ve seen on other competing forums that some people have had issues with A3 shuttles. I booked my shuttle for August with Holidays for the same route (LILLE - BRUSSELS) for 2 adults, a 8-year-old child, and a 4-year-old child, at a round-trip price of 180 euros. I might be getting a discount due to loyalty, but I think 205 € seems like a wrong price... Check directly with them since the price depends on the children’s ages.

Like in any field, prices vary... now it’s up to you to decide. Holidays Airport at 180 € for a round trip? Or A3 shuttles at the same price with the risk of not being picked up on the way back? For me, the choice is easy...

I use a shuttle for all my holiday trips. I’ve also used Aérotrans' before, but the driver was late on our return, and we waited 2 hours in the arrivals hall (not ideal with young kids...).

Hope I’ve answered your question :)

Has anyone had similar experiences with another shuttle company?

I called them back to ask them to check the price... and the response was really surprising... no, we won’t check it!! Prices have gone up because of the rise in fuel costs, and I was quickly brushed off: they explained that, like in every sector, there’s competition and people who can’t afford a Mercedes buy a cheaper car... blah blah blah... so, I found that pretty unprofessional and borderline rude! Plus, when they gave me the quote, no one asked for my kids’ ages (9 and 6 years old)...

I’ll ask my husband to call tonight to get the price... to see if they’ll say 180 or 205 €, and we’ll see. If the price is 180 euros, okay for Holidays Airport; otherwise, we’ll book Navette A3. Thanks for your help

In the end, we got the round-trip price of 180 € from Lille to Brussels with Holidays Airport. My husband called to ask about the rate (without mentioning that I had called a few days earlier) and they immediately gave him that price... So he booked right away at that rate. Thanks anyway for your tips, which saved us 25 €!! Keep up the good work on Voyage Forum! !

Hi there,

Could you share your experiences with the "Holidays Airport" service? I live near Lille and need to get to Brussels Airport. The parking prices are really high for a 4-week stay.

Thanks!

Christian.

PS: Did you have to pay any extra taxes when renting a car in Las Vegas (Hertz)?

Good evening! We were very happy with Holidays Airport: no hiccups on the way there or back.

On the way there, we found the shuttle on the square in front of Lille Europe station (opposite the Holiday Inn hotel, I think), and on the way back, the driver was waiting for us right after customs at Brussels Airport! Perfect and highly recommended.

As for our Hertz car rental, we didn’t pay anything extra. The price shown on the Hertz website was all-inclusive, taxes included, and we didn’t have any nasty surprises when we arrived. We had prepaid, and the only extra (but we knew about it in advance) was $35 for the additional driver. A tip: if you’re renting a car in Las Vegas, don’t pick it up at the airport but at a hotel on the Strip (like the Paris Hotel, which has a Hertz counter). For 17 days, we saved 300 € (since you also pay airport taxes on car rentals...). However, you can return it at the airport without any issues—it’s the pickup location that determines the price. Happy planning! !

Hi, really surprised by this message because we’ve been using A3 shuttles for several years and have never had any problems. The drivers are punctual for meet-ups, drive carefully, and are friendly. The fares are great: 120 € round trip (Lille-Brussels) for 2 people. They use 9-seater minibuses or private cars. Now we travel with complete peace of mind, without worrying about the road or parking—it’s a real pleasure for us. http://www.a3-navettes.com

The price they're asking is way above the going rate. A3 and STN have a bad reputation. Aerotrans is reliable but expensive too. We always use A.N.T. for all our trips. We paid 150 € for Lille to Brussels for 2 adults and 2 young children... here's the website address: www.antnavette.com

Hope this helps for next time;

If A3 shuttles can charge such fares, it’s at the customer’s expense! I use Aerotrans shuttles at least twice a month for work trips within my company, and most of the time, the only clients left behind are those from A3! The company apparently waits for a vehicle to drop off passengers before picking up others on their return. No opinion on the other companies, though—I only know them by name.

hi everyone, we left in early January with the company A Destination—we wanted to try them out since it was a brand-new business in the Nord-Pas-de-Calais offering some great deals. I’d recommend them because the punctuality on the way there and back was spot-on, plus the drivers are really friendly. here’s their website: www.a-destination.com

I also went with A Destination—it was recommended to me by a travel agency. They’re pretty affordable and reliable. Would recommend!

I also left with A Destination, a travel agency recommended them to me they're actually pretty cheap and reliable highly recommend

We weren't disappointed either, plus the vehicle is spotless and schedules were respected I recommend them too

We just booked a shuttle with Aerotrans. You seem happy with their service.

They’ll need to pick us up at home in the middle of the night—have you tried that before? Because I’m thinking that at that hour, we really can’t afford any delays. We won’t have anyone to call (unless they give us the driver’s number a few days ahead...)

We used Aerotrans and it was the first and last time because it’s a real hassle if there’s a dispute. On the way back, they forgot about us! No shuttle for the return trip!! With the time difference, flight time, and fatigue, we were really angry! We had to take a taxi, and the worst part is that under Belgian law, getting our money back is a nightmare. Apparently, we weren’t the first. That’s why now we only use French shuttles—if there’s a dispute, it’s much simpler, and the prices are the same or even cheaper.

I don’t take Belgian shuttles because I want to support French workers. Nothing’s going right in France, and we’re giving work to Belgians! Plus, the prices are the same anyway.

Hello, After reading your message, I contacted A Destination for a shuttle. At first, no problem—the contract was made for 4 people: 2 adults + 2 children, for a trip from Lille to Brussels in a Trafic (they told me it had 10 seats)... We were supposed to take a charter flight, so we only got the flight times a week in advance. And from there, the nightmare began. Booked more than a month and a half ahead, I was told two days before departure that we’d be traveling separately in two cars because we’d supposedly given our flight times too late to do otherwise!! After a heated discussion, they told me that if I wanted to travel with my kids and my husband, it’d be in a 207, even though I’d been told there was only one vehicle—a Trafic! Result: I canceled the contract before departure because, to me, this isn’t service—it’s a total scam!

So watch out for rip-offs!

Safe travels...

Good evening,

Like others above, I discovered TOC-TOC’s services, and I can only say: TOP NOTCH in capital letters. Recent Mercedes VIANO vehicle, punctual and friendly driver, both on the way there and back. On the way there, the boss himself came to pick us up (he wanted to get customer feedback to improve the service). We talked about our travels. He’s already been to China, Japan, Peru, and other countries—it was a really pleasant moment. He explained what his company’s values are, how they monitor drivers, etc.… he’s truly passionate. We’ve had too many issues with others before, so we’re not about to switch now.

Hi everyone,

I traveled with the Lille airport shuttle company Toc-Toc, which I discovered thanks to this forum. They responded quickly to my quote request, had great rates, comfortable and well-equipped vehicles—CLEAN "a Vito on the way there and a Viano on the way back"—and the driver was friendly, careful, and punctual.

What more can I say! Here’s their contact info: contact@toc-toc.fr

Best regards,

Constant.

I recommend HOLIDAYS AIRPORT once again for their reliability and their 4 years of experience.

Watch out for the newbies that just popped up... TOC TOC in particular :-)

Trust is earned over time, not with rock-bottom prices and over-the-top advertising ;)

Best regards

I just used A DESTINATION’s services to get from Pérenchies (near Lille) to Zaventem. It was my first time taking a shuttle. The service was impeccable: schedules were respected, the fare was reasonable, and the driver was friendly and careful. On the way back, no waiting at all. Nothing but positives for a very new company. For my next trip, I’ll definitely use their services again.