Discussions Cath53 took part in

Hello everyone,

I’m reaching out to you because I’m planning our next big trip (Japan is really tempting us for the autumn!) and I have to admit, I’m feeling a bit overwhelmed.

My husband and I have always loved traveling, and at 75, we have no intention of stopping... But I find that everything’s getting so complicated. I try to be "modern" by booking online, but as soon as there’s a problem, we hit a wall.

A friend nearly missed her departure last year because of a visa issue that wasn’t explained properly on a website... and no one to call for help, just automated messages.

It makes me a little nervous to be alone in front of a screen so far away, especially since at our age, we like knowing there’s real support if our health takes a turn while we’re there.

Anyway, I’m tired of seeing my file passed from one person to another without ever having the same contact... Do you know of any small, trustworthy agencies or people who still work the "old-fashioned" way and really look after their clients? I love my independence, but I need a real face behind my project.

Thanks in advance for your advice, and I look forward to reading your replies, Catherine