Vol de bagages et prise en charge par l'assurance voyage
by Rorochocho
This discussion is in French, the community’s main language.
Original post
Bonjour . j'ai été victime en février dernier au Maroc d'un vol avec agression. ainsi un homme m'a arraché mon sac des mains et m'a forcé à le lâcher à l'aide d'une bombe lacrymogène. tout le contenu perdu depuis je me bat pour que l'assurance voyage me rembourse les choses qu'il y avait dans ce sac. Mondial assistance, que je ne conseille à personne pour le coup m'a invité à déposer plainte, puis à lister tout ce que j'avais a l'intérieur du sac. mais voila que l'assurance ne veut rien rembourser car la mention agression ou blessure ou autre n'est pas mentionnée sur le dépôt de plainte , de la police marocaine. plutôt déconcertant, il faut alors se faire casser la tronche pour se faire rembourser par mondial assistance. je rêve. la lacrymo c , 'est déjà pas mal et puis les policiers ont juste mentionné "vol" point.
bref je suis bloqué et je sais pas comment faire pour avoir un complément de plainte en France pour cela car je veux vraiment être remboursé par principe. je paye une assurance et elle doit assurer derrière c 'est vraiment abusé. les services de police français peuvent ils faire un complément de dépôt de plainte suite a une plainte déposée au Maroc.
merci a tout ceux qui connaissent le droit.
évitez mondial assistance, de vrais charlatans!
Roro
Principe ou pas, mondial assistance ou autres cies, en france on te demandera aussi le meme terme d'agression dans la rue pour etre rembourser.
Comment veux tu que la police francaise intervienne pour des faits qui ne sont pas sur leur territoire ?!!!
T'es vraiment tordu dans ton esprit, reflechis un peu !
tu n'es pas obligé d'être aussi désagréable. je demande de l'aide et non ce genre de réponse agressive. je ne suis pas juriste ni gendarme mais j'ai trouvé ceci
Article 113-7
La loi pénale française est applicable à tout crime, ainsi qu'à tout délit puni d'emprisonnement, commis par un Français ou par un étranger hors du territoire de la République lorsque la victime est de nationalité française au moment de l'infraction.
Article 113-7
La loi pénale française est applicable à tout crime, ainsi qu'à tout délit puni d'emprisonnement, commis par un Français ou par un étranger hors du territoire de la République lorsque la victime est de nationalité française au moment de l'infraction.
Roro
T'es vraiment tordu dans ton esprit, reflechis un peu !
Salut
C'est le genre d'intervention que l'on aime, surtout quand l'on est dans le besoin. Je pense que tu as trouvé ta place sur ce forum. La prochaine fois tu vas insulter une personne en galère ?! ... 🤪
Nous avons eu le même genre de problème. L'assurance de la banque nous a remboursé dans les 100 €, cela a juste compensé le prix des passeports. Je crois qu'il ne faut rien attendre, comme cela tu ne seras pas déçus. Autrement, il te faut retourner au Maroc pour finaliser ton dépôt de plainte. Autant dire que cela te coutera beaucoup plus cher. mais vérifie quand même les offres de ta carte bleue.
Salut
C'est le genre d'intervention que l'on aime, surtout quand l'on est dans le besoin. Je pense que tu as trouvé ta place sur ce forum. La prochaine fois tu vas insulter une personne en galère ?! ... 🤪
Nous avons eu le même genre de problème. L'assurance de la banque nous a remboursé dans les 100 €, cela a juste compensé le prix des passeports. Je crois qu'il ne faut rien attendre, comme cela tu ne seras pas déçus. Autrement, il te faut retourner au Maroc pour finaliser ton dépôt de plainte. Autant dire que cela te coutera beaucoup plus cher. mais vérifie quand même les offres de ta carte bleue.
je ne suis pas dans le besoin. c'est la première fois que cela m'arrive en voyage et sur le moment on ne pense pas à tout surtout lorsque l'on vient de se faire gazer. bref rien n'est facile après que l'on se soit fait dérobé ses affaires dans la rue et agressé. je ne vois pas pourquoi je devrai prouver ma bonne foi, je sais ce que je dis c 'est tout. par principe c'est tout a fait intolérable de payer une assurance et qu'elle fuient ses responsabilités en cas de pépin. et arrêtez de vous faire des films, si on me rembourse 300 euros ce n'est pas parce que j'en ai besoin, alors arrêtez de juger dans connaitre les gens. je gagne très bien ma vie et je ne veux pas céder c 'est tout! question de principe
si vous acceptez de vous faire avoir c'est votre probleme
Roro
Reprenons votre histoire , vous nous dîtes que vous avez été agressé puis volé au Maroc. Vous avez déposé plainte et malheureusement aucune indication sur votre dépôt de plainte de l'agression, j'en déduis que vous avez porté plainte uniquement pour vol. Ai je raison?
Vous avez listé tout le contenu de vos sac et la police Marocaine à tout noté . Maintenant votre assureur doit , pour vous rembourser , savoir si c'est vraiment un vol ou une perte. Beaucoup d'abus ont eu lieu donc l'assureur ne vous croira pas de prime abord. Que dise les conditions de votre assurance au niveau de la procédure de déclaration de vol et de la franchisse .
Vous voulez porter plainte en France je me demande pour quoi faire ? Je vois mal des policiers Français se déplacer au Maroc pour faire un enquête pour si peu .
Vous avez listé tout le contenu de vos sac et la police Marocaine à tout noté . Maintenant votre assureur doit , pour vous rembourser , savoir si c'est vraiment un vol ou une perte. Beaucoup d'abus ont eu lieu donc l'assureur ne vous croira pas de prime abord. Que dise les conditions de votre assurance au niveau de la procédure de déclaration de vol et de la franchisse .
Vous voulez porter plainte en France je me demande pour quoi faire ? Je vois mal des policiers Français se déplacer au Maroc pour faire un enquête pour si peu .
Vous devriez aussi regarder du côté des assurances que vous possédez déjà. (Personnelles, maison, carte de crédit, banque etc)
Dans nos sociétés du risque zéro, nous sommes souvent multi assurés pour les mêmes risques et l un de vos contrats est certainement moins exigeant que les autres.
Dans nos sociétés du risque zéro, nous sommes souvent multi assurés pour les mêmes risques et l un de vos contrats est certainement moins exigeant que les autres.
desolé c'était pas pour toi
Pas de problème. 🙂
Pas de problème. 🙂
Dans tous contrats, on vous remboursera pour un vol a l'arracher si le terme "Agression" sur la personne est mentionner sur le depot de plainte.
Voyez les conditions generales de vos contrats personnels,
Desolee pour cette personne,
Petet aura t.elle un dedommagement malgre tout, mais ca me semble tres peu probable, car je ne vois pas a quel titre?
Ce post relaiera les infos pour d'autres voyageurs.
Ce post relaiera les infos pour d'autres voyageurs.
Je me suis faite rembourser une fois pour un vol dans la rue sans que le terme agression figure dans le procès verbal.
Vraiment desolee pour toi,
Mais arretes avec tes principes, je ne juge personne, mais ton raisonnement est trop subjectif.
En france oui on doit prouver sa bonne foi, on doit aussi prouver que l'on a tout mis en oeuvre pour eviter l'accident, l'incident, ...etc etc
Oui on paie des assurances, suffisamment cheres, mais non elles ne garantissent pas tout, partout et dans tous les cas ! et quand elles garantissent et bien il faut etre dans leurs clauses de conditions generales.
Un sacre casse tete chinois francais, je le reconnais !
Bonne continuation a toi
🙂
lorsqu'on a été agressé, on est forcément subjectif, non ?😉
être agressé sur le forum après l'avoir été dans la rue .... ? si on se contentait de dire que franchement, le forum ne pourra pas grand chose d'autre que d'aligner des expériences diverses et contradictoires, je pense que cela suffirait ....
en toute cordialité😏
être agressé sur le forum après l'avoir été dans la rue .... ? si on se contentait de dire que franchement, le forum ne pourra pas grand chose d'autre que d'aligner des expériences diverses et contradictoires, je pense que cela suffirait ....
en toute cordialité😏
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I’ve been to Thailand several times, but it was about 20 years ago…
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She plans to return to France on July 18th. According to the European Commission’s Schengen calculator, this new stay “may be authorized for a maximum of 90 days.” That’s not very clear ("may be," "for a maximum of").
The text of Article 6 of the European regulation (2016/399) states that for a stay planned in the territory of the Member States, not exceeding 90 days in any 180-day period, one must examine "the 180-day period preceding each day of the stay." That’s not very clear either.
My partner wants to return to France for a 90-day period starting on July 18th. Is this possible?
There are two ways to look at it:
1) The first day she spent in the Schengen Area was January 21st. That day will drop out of the calculation 180 days later, on July 20th.
From July 20th, she’ll get back 1 day of possible stay; on July 22nd, 2 days; and so on. All the days from her previous stay (January 21st–April 16th) need to be outside the 180-day rolling window. The last day of her stay was April 16th. Looking 180 days ahead, that brings us to October 13th. From that date, she’ll be able to return for a full 90 days. 2) The number of allowed days is calculated for each day of the new stay. In other words: the 180-day window is recalculated every day, not fixed at the entry date. If she re-enters France on July 18th, she’ll only have a “credit” of 4 days. But with each day of her new stay, one day from the previous stay (January–April) will drop out of the calculation. The rolling window allows her to “replace” days from the previous stay with those of the new stay, without ever exceeding 90 days in any 180-day period. In this case, my partner could stay in France for 90 days starting on July 18th. The Prefecture doesn’t provide any information, nor does Air France, and in the forums I’ve checked, opinions are divided. Thanks for any insights you can share!
She plans to return to France on July 18th. According to the European Commission’s Schengen calculator, this new stay “may be authorized for a maximum of 90 days.” That’s not very clear ("may be," "for a maximum of").
The text of Article 6 of the European regulation (2016/399) states that for a stay planned in the territory of the Member States, not exceeding 90 days in any 180-day period, one must examine "the 180-day period preceding each day of the stay." That’s not very clear either.
My partner wants to return to France for a 90-day period starting on July 18th. Is this possible?
There are two ways to look at it:
1) The first day she spent in the Schengen Area was January 21st. That day will drop out of the calculation 180 days later, on July 20th.
From July 20th, she’ll get back 1 day of possible stay; on July 22nd, 2 days; and so on. All the days from her previous stay (January 21st–April 16th) need to be outside the 180-day rolling window. The last day of her stay was April 16th. Looking 180 days ahead, that brings us to October 13th. From that date, she’ll be able to return for a full 90 days. 2) The number of allowed days is calculated for each day of the new stay. In other words: the 180-day window is recalculated every day, not fixed at the entry date. If she re-enters France on July 18th, she’ll only have a “credit” of 4 days. But with each day of her new stay, one day from the previous stay (January–April) will drop out of the calculation. The rolling window allows her to “replace” days from the previous stay with those of the new stay, without ever exceeding 90 days in any 180-day period. In this case, my partner could stay in France for 90 days starting on July 18th. The Prefecture doesn’t provide any information, nor does Air France, and in the forums I’ve checked, opinions are divided. Thanks for any insights you can share!
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In short, how can we **100% guarantee** that we’ll get our 4 60-day visas before our trip this summer?
Thanks for your valuable tips!
Elodie
Hi there,
I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?
I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?
Hello, HAPPY NEW YEAR 2026!
We’re heading back in October for a trip through Botswana, Zambia, and Zimbabwe.
I have a question: for our route, we’ll need to cross the Zambia and Zimbabwe borders twice each. From experience, I know we won’t have any issues with Botswana.
But for the other two countries, I can’t find a clear answer.
All your tips are welcome!
Thanks for your replies
Thanks for your replies
Hi everyone!
I’m currently a student on a gap year, and I don’t plan to go back to school right away. That said, traveling really interests me. But I’ve been wondering: does being a student come with any perks when you decide to go abroad? The real question is whether I should re-enroll in a program just to keep that status without actually attending.
Thanks in advance for your replies,
Axel
I’m currently a student on a gap year, and I don’t plan to go back to school right away. That said, traveling really interests me. But I’ve been wondering: does being a student come with any perks when you decide to go abroad? The real question is whether I should re-enroll in a program just to keep that status without actually attending.
Thanks in advance for your replies,
Axel