Discussions similar to: Air France pas irréprochable
FR
Your thoughts on China Southern?
Hi there,

I’m looking at tickets for Thailand, and China Southern has some great prices. When I check reviews on TripAdvisor, though, there are some really bad ones—but as usual, people only leave reviews when they’re unhappy. So I’d love to hear how this airline generally is?
Open
All Tanzanian Airlines Banned
Hi,

A pretty serious issue has come up in the past few weeks for traveling to Tanzania.

What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php

Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!

Loïc
Open
Issue with Name on Air France Booking via Lastminute
Hi, I need your help because I’m stuck. I booked 6 flight tickets to Palermo on August 6th through the Lastminute site. The flight is operated by Air France, and I just realized my name is wrong. I immediately contacted Air France, who told me it’s up to Lastminute to make the change, but they say it’s Air France’s responsibility. I’m really anxious because I’m traveling with my two kids. Can you help me? Thanks
Open
Typo in the name on my Mauritius ticket – Go to Gate / Air Mauritius
Hi there, I bought a ticket for a flight from Toulouse to Mauritius through the Go to Gate agency. The flight leaves Toulouse with Air France, then has a layover in Paris before continuing to Mauritius with Air Mauritius. Unfortunately, I made a typo in my partner’s name. The travel agency won’t correct it, even though Air Mauritius doesn’t see a problem—but they won’t send an email to authorize the change either. They say it’s up to Go to Gate to handle it. Just so you know, the airline can’t modify the name themselves; according to them, it’s Go to Gate’s responsibility to make the change.

What should I do? Thanks so much!
Open
Which airline for Seoul?
Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Open
Which airline for Paris-Tokyo in business class?
Hi there,

My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.

I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.

If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment

Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?

Thanks! !
Open
TUI/New Frontiers Airlines
Hello,

I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."

This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Open
Airports in the Persian Gulf Emirates
Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...
Open
Court Ruling on Compensation for Delays of "3 Hours or More" by Airlines
Hi, On October 30, 2025, the Court of Justice of the European Union issued its ruling in case C-558/24 Corendon.

When an airline issues a ticket (or booking confirmation) and later issues a new ticket delaying the arrival time at the final destination, the delay of "3 hours or more"—which entitles passengers to compensation of 250, 400, or 600 euros (depending on the distance) per paying passenger—must be calculated based on the arrival time stated in the initial booking.

In the case examined, the airline had issued a new booking confirmation that delayed the flight. The passenger arrived less than 3 hours late compared to the arrival time in the new confirmation but was more than 3 hours late compared to the original booking confirmation.

This puts an end to interpretations that the previous texts allowed.

The ruling states:

"Article 5(1)(c) and Article 7(1) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 [...] must be interpreted as meaning that: in the event of a change to the departure and arrival times of a flight, announced in advance by an air carrier and accompanied by the issuance of a new booking confirmation to the passengers concerned, the duration of the delay suffered by those passengers upon arrival must be determined by taking into consideration the initially scheduled arrival time."

Full ruling here:

https://eur-lex.europa.eu/legal-content/FR/TXT/PDF/?uri=CELEX:62024CJ0558

Best regards
Open
Air France carry-on luggage
Hi there, Can anyone tell me if they’ve taken a No.. Face Base Camp S or XS duffel bag as carry-on on an international Air France flight? Bag dimensions (S): 33.03 x 53.34 x 33.02 cm I’ve never traveled with just a carry-on—only my 15L backpack. Thanks! !
Open
Flying Blue Gold and Platinum status with Air France
Hi, I have a question about Flying Blue Gold and Platinum status. From what I understand, once you reach Platinum status, if you don’t earn another 300 XP within a year, the XP counter resets to 0, and you stay at Gold the following year. But after that, you drop to the lower level if you don’t reach 180 XP. So, wouldn’t it make more sense to stay Gold, with, say, 290 XP, where the counter drops to 110 XP, meaning you’d only need 70 XP to maintain Gold?
Open
Duo seats 45 in the Air France A50 900
Hi there, I booked these upper deck seats and I’m worried about the recline because of the wall behind.

But it’s either that or an unknown neighbor...

Has anyone taken these seats before and could give me some feedback? Thanks
Open
New direct route between Paris and Phuket with Air France
Hi there,

Starting November 27th, Air France will offer a new direct route between Paris-Charles de Gaulle and Phuket, in the south of the Asian country. There will be 3 flights per week on Mondays, Wednesdays, and Saturdays from Paris, with returns on Tuesdays, Thursdays, and Sundays from Phuket. The flights will be operated using a Boeing 777-300ER equipped with 472 seats
Open
Error with middle name on Air Mauritius ticket
Booked an Air Mauritius ticket via a flight operated by Air France, but my middle name was shortened to just an initial with "Ms" attached instead of being written as Lalina Alexandra Fernandez. On the ticket, it shows as Lalina Ams Fernandez, even though I booked with the correct name. Apparently, no one can modify the ticket. Do you think this will cause problems?
Open
Air Mauritius ghost flight
Hi,

I received an email from the airline saying my return flight was canceled and rescheduled to another flight.

Nothing about the connection in France...

I checked my passenger file, everything is the same as when I first booked.

I asked for an explanation by email.

They replied that my original flight was canceled and that I should sort it out with Air France since I bought the ticket through their site.

I called Air France. Finally got through to someone. The agent checked my file and told me there were no changes and therefore couldn’t reschedule my flight.

I checked my file again: the flight is the same as on the day I bought it.

They suggested I change it by paying!!!

I forwarded Air Mauritius’s emails to Air France. Waiting to see what happens next...

Have you ever had this kind of problem? What’s going on with Air Mauritius? Have they become a third-rate airline that’s absolutely not recommendable?

Thanks for your thoughts and any attempts at explaining this...

(The Air Mauritius flight is no longer for sale on Google Flights. The replacement flight isn’t either... Yet it still appears on the Air Mauritius site as the replacement flight.)
Open
Cheap flights to La Paz, Mexico
Hi there, we're planning a trip to La Paz, Mexico at the end of December for a family of four. Which airline should we take? Where should we fly from? Are there any "layover countries" that are cheaper than others? Thanks in advance for your feedback!
Open
Current Prices for Returning to France (CDG)
Hi,

I just checked the flight ticket prices for returning to France in the coming days from Southeast Asia, without going through the Gulf. I can see why some prefer to wait it out where they are, at least for now. One-way economy class prices.
Open
Leaving during a layover at Charles de Gaulle
Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?
Open
GP Tickets and China
Hi everyone,

I’m sorry in advance if my post isn’t in the right section!

I’m planning to spend a week in Beijing using Air France’s GP tickets, trying my luck with the R2s—that is, a ticket without a reservation that only lets you board the plane if there’s space left. However, I’ve seen that to enter China, you need to show proof of a return ticket.

Have any of you experienced this situation, in China or any other country with the same requirements?

Thanks so much in advance! :)
Open
Avianca: opinions on long-haul flights to Chile
Hi there. I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing. Way cheaper than Air France, for example. That said, the reviews I’ve seen online aren’t great. What do you think of this airline? Have any of you taken long-haul flights with Avianca? Thanks in advance for your replies. Eric
Open
Which airline for a flight to Cambodia?
Hi, I’m torn between a few airlines for late March departing from Paris: Vietnam Airlines, Singapore Airlines, and Qatar Airways. Which one is reliable with a comfortable flight? Air France’s schedule doesn’t work for me. Thanks for your feedback!
Open
Cost of an extra checked bag on Delta Airlines
Hi there,

I have a multi-city flight: CDG-San Francisco and return Las Vegas-CDG via LAX. The whole thing was booked on the AF website with one checked bag included per person.

I’m thinking of buying an extra checked bag for the return trip (souvenirs and outlet shopping!). Air France won’t let me add it online, saying that part of the return journey is operated by a partner (the LV-LA leg is a codeshare with Delta, while the rest is on AF) and that I can only do it at the Las Vegas airport.

When I go to the Delta website with my booking reference and simulate adding a bag, it clearly states “1st checked bag: Free” and “2nd checked bag... $490!!!!!!”. However, if I simulate the same route on Delta’s site without entering my booking, it shows $75 for the first bag and $100 for the second.

Has anyone been through this before? How did you handle it? Thanks in advance!
Open
Airlines for Madagascar
It’s been over 10 years since I last went to Madagascar. Back then, I flew Corsair from Paris. I’m planning to go back in September 2025. I’ve heard about Air Austral... Air France: the issue is the flight arrives in the evening at Ivato. What do you recommend? Which airlines fly from Paris to Tana? Thanks for the help!
Open
Brazilian airline GOL announces European routes
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet. They’ll be using their new A330-900 neo. No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Open
Connecting in Santiago: how much transit time?
Hi there,

We’re heading to Chile in September 2025, and we booked a Paris–Santiago flight (AF) that was supposed to arrive in Santiago at 7:45 AM, with a same-day connection to Calama on LATAM at 2 PM. Air France just changed the arrival time to 8:45 AM in Santiago. Do you think we’ll still have enough time for the connection to Calama, or should we change our 2 PM flight to one the next morning? The other same-day options are too late. How long should we budget for customs, health checks, and baggage claim—since we’ll need to recheck our bags for Calama?

Is moving between the international terminal and the domestic terminal time-consuming?

Thanks so much for your help! :)
Open

You might also like