Discussions similar to: Une assurance Retard chez Air France
FR
All Tanzanian Airlines Banned
Hi,

A pretty serious issue has come up in the past few weeks for traveling to Tanzania.

What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php

Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!

Loïc
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Turkish Airlines flight delay and refusal to compensate
We bought round-trip tickets from Mulhouse/Basel to Maun (Botswana) in January 2023 through Option Way.

Turkish Airlines issued the entire round-trip tickets. The flight plan was:

31 August 2023: TK 926 from Basel/Mulhouse to Istanbul and TK38 from Istanbul to Johannesburg 1 September 2023: Airlink (4Z)300 from Johannesburg to Maun. 11 September 2023: Airlink (4Z)301 from Maun to Johannesburg and TK43 from Johannesburg to Istanbul 12 September 2023: TK1923 from Istanbul to Basel/Mulhouse.

On 1 September, on the outbound trip, Turkish Airlines flight TK38 from Istanbul to Johannesburg arrived 1 hour and 30 minutes late due to airport congestion. As a result, we missed our connection with Airlink flight (4Z) 300 from Johannesburg to Botswana (even though the initial layover time was sufficient for the connection). Upon arrival at Johannesburg Airport, a Turkish Airlines agent greeted us, booked us a room near the airport, and rebooked us on the same flight for the following day, 2 September. On 2 September, after numerous difficulties checking in at the Airlink counter in Johannesburg, we finally reached our final destination with a 24-hour delay. We lost our first day of vacation in Botswana, including the activities that were planned for that day. On 11 September, during our return trip and almost certainly due to the rescheduling of the outbound flight, the Airlink check-in counter in Maun did not recognize our tickets issued by Turkish Airlines. After many searches and phone calls, we had to buy new tickets for the Maun/Johannesburg flight 4Z301. This cost us 9,306 Botswana pula (643 €). Upon arrival in Johannesburg, the Turkish Airlines check-in counter again had trouble identifying us for flight TK43 from Johannesburg to Istanbul. It’s clear that the root of our check-in problems stemmed from the renumbering of our tickets when the Turkish Airlines representative rebooked us on the Airlink (4Z)300 flight for 2 September. During this process, all subsequent flight tickets must have been canceled. Since our return, I’ve requested the following from Turkish Airlines: · Compensation under the European Regulation EC 261/2004 of 11 February 2004 for flight delays, amounting to 600 € per passenger. We meet all the conditions: departure from a Franco/Swiss airport, arrival at the final destination more than 4 hours late, and a distance greater than 3,500 kilometers. Turkish Airlines has not provided evidence that they did everything possible to avoid this delay. · Reimbursement for the Airlink Maun/Johannesburg tickets on 11 September, which we had to pay again to Airlink even though we had already paid for them through our agent, Option Way. Turkish Airlines refuses compensation on the grounds that they complied with all regulations. Turkish Airlines and Airlink are passing the buck when it comes to reimbursing the tickets we paid for twice. For Turkish Airlines, claims can only be made through their website, and each time a different agent responds. I’ve contacted our insurance, legal protection, the travel ombudsman... without success. Currently, the case is with a lawyer working for "Air Indemnité," but I have little hope. Obviously, I won’t be flying with Turkish Airlines again—they seem to have a habit of not respecting schedules or customer satisfaction. A good lesson for planning very long layovers.
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Airports in the Persian Gulf Emirates
Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...
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Are there flights arriving in Urgench and returning from Tashkent?
Hello, As a senior woman, I’m planning a 3-week solo trip (late April or early May) to explore the country by public transport, visiting the main cities (Khiva, Bukhara, and Samarkand), the Ferghana Valley, and if possible, the Aral Sea. I’m reaching out to the community to see if there are flights arriving in Urgench and returning from Tashkent—or the other way around? Thanks in advance to anyone with insights! 😉
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Denied compensation for over 3-hour delay on American Airlines
Hi Voyage Forum members,

My wife and I took American Airlines flight no. 63 on Tuesday, February 18, 2025, at 9:30 AM, with a scheduled arrival in Miami at 1:30 PM local time.

After about half an hour of flight, a young passenger had a medical emergency. They were given care, and a flight attendant went to get an oxygen bottle. Then, an announcement over the loudspeakers informed passengers that the plane was diverting to London.

Once at London Heathrow (LHR), we were waiting to depart again. But a new announcement asked us to disembark because the plane wouldn’t be able to take off until the next day. (American responded to my follow-up, saying they’re required to limit their staff’s working hours to a certain number per day.)

A crowd of travelers gathered at the American Airlines counter, where they were told to follow instructions to get to a hotel. Meanwhile, I called the airline’s customer service to find a replacement flight that same day, since I couldn’t afford to leave the next day. If I had, I would’ve lost my hotel and car rental reservations due to late cancellation, which would’ve cost me a significant amount.

After discussing in English with customer service and the counter staff (who I handed my phone to), we managed to get two seats on British Airways flight BA 0209, which was leaving about 2 hours later.

That’s how, after a stressful wait unsure if we’d get our luggage back, and once we did, we hurried—heavily loaded—to reach the far-off terminal for our new boarding on foot and by train shuttle.

We finally took off for Miami and landed around 7:30 PM, which was 6 hours later than the originally scheduled arrival time of American Airlines flight 63.

On top of the stress, there were the costs of meals in the meantime, and I had to notify the hotel and car rental company about our delay.

As a result, I requested compensation for a flight delay of at least 3 hours (and I’ve involved my insurance’s legal protection to pursue this claim). American Airlines argued that exceptional circumstances prevented them from compensating me.

What do you think? Is my request unreasonable?
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Flight ticket reservation confirmation issue: what to do?
Hi there,

I’m starting this thread to ask for your advice on a tricky situation I recently ran into. Maybe you’ve been through something similar?

After booking my tickets for this summer, I realized I never received an email, payment confirmation, or reservation number (well, the number did appear on the page after payment, but I didn’t write it down, assuming I’d get it in the confirmation email that usually arrives right after). Even though I was charged, I have no other proof of purchase since I don’t have anything to back it up...

At the time, I wasn’t too worried—email delays had happened to me before. Worst case, I’d get it an hour later.

Except after a full day, I still hadn’t received anything, and the reservation still doesn’t show up in my personal account on the airline’s website.

What should I do?

I contacted support via message: still no reply (and they guarantee a response within two hours). I called them, but no one picked up (and on top of that, I was charged 7.5 € for 15 minutes on hold). Now I’m starting to lose my patience...

Has this ever happened to you?

Thanks in advance,
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Middle East Conflict and Flights to the USA
Hi,

My friend is supposed to leave on June 26th for Philadelphia. American Airlines called him last night to ask him to cancel or postpone his flight because they’re canceling around a hundred flights from Europe, mainly due to fears of retaliatory attacks after the bombings in Iran. Their offer is either to postpone with compensation (the amount would be known once he accepts) or to cancel completely with a refund and the standard compensation for flights departing from Europe. The airline gave him until 24 hours before departure to decide. Otherwise, he can still go to the airport for now with no obligation to board since he’s traveling alone—they’re prioritizing families in case of overbooking due to some flight cancellations. The same goes for the return flight. In short, it’s total chaos. We’re waiting until tonight or tomorrow to decide whether to cancel outright.
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Which is the most reliable airline for domestic flights in Australia?
Hi there,

Since I’m not familiar with Australian airlines, I’d appreciate some advice.

I need to book a domestic flight from Adelaide to Sydney quickly, and I see Jetstar, Virgin, and Qantas as options. On paper, Qantas’s schedule and price are less appealing.

Which of the three is the most reliable (fewer flight cancellations, since this is the last flight of the day) and easiest to book on their website?

Thanks!
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Transfer time at Terminal 1 Frankfurt
Hi there, I’m flying from Marseille to Bali this year and have a 1h30 layover in Frankfurt, from Terminal 1 to Terminal 1. Do you think that’s enough time, considering I don’t know the airport or the language? Thanks. »
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Travel health insurance for Georgia with Pegasus
Hi there,

I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:

As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines

In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
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Modification insurance with Edreams
Supposedly modification insurance = big scam, let me explain:Hello,

I’ve been an Edreams customer for decades, spending tens of thousands of euros with them. For this latest trip, we knew our departure date but weren’t sure about the exact return date. So, we booked tickets supposedly "Modifiable sans frais" (fee-free modifiable).

We left on September 3rd, and a week before the initially booked return date, we finalized our schedule. I went to my booking to make the change. And then... I found out that if you’ve already taken your outbound flight, you can no longer modify the return flight!!!!!!!

Like most people, I didn’t read the long, complicated, and tedious fine print in the terms and conditions—which I later took the time to go through. Here’s an excerpt: "Flexible Name Guarantee Our Superflex fare includes a Flexible Name Guarantee that allows customers to change the full name of one of the passengers on their flight tickets. This contractual guarantee takes effect at the time of booking and expires 24 hours before the start of the trip, determined by the date and time of departure of the first flight included in the booking."

In short, I paid an extra 500 € for this insurance (for 4 tickets) that’s absolutely useless.

In my opinion, when I book a modifiable ticket, it’s PRECISELY BECAUSE I KNEW I’D NEED TO CHANGE MY DATE ONCE I ARRIVED AT MY DESTINATION.

But I learned that this insurance stops 24 hours before departure.

So, if you’re thinking of changing your return dates after you’ve already taken your outbound flight, well, this insurance won’t work—and they make sure not to clearly explain that to you.

So, dear EDREAMS, thank you for being my booking portal for 15 years. I’ve traveled all over the world (74 countries visited—who can top that?), spent a fortune on your site, and I’m saying "Adios". On top of that, I’ll take care of your online reputation since it’s my job (digital marketing).

Hasta la vista
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Which return flight ticket to Colombia is fully refundable?
Hi there,

I’m flying to Bogotá with a one-way ticket in early January. A friend told me that I’ll likely have trouble boarding in France if I can’t show a return (or onward) flight out of Colombia. He was in the same situation but from the US and had to buy one at the airport before leaving.

So, I’m thinking of buying a ticket that I can get refunded once I’m there. Are there still airlines that offer full refunds without any reason? Is there a legal timeframe within which I can do this?

Thanks!

Levelo.
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Brussels-Da Nang flight with layover in Hong Kong on Cathay Pacific
Hi there, I just booked a round-trip flight from Brussels to Da Nang on eDreams, with a layover in Hong Kong on Cathay Pacific. Does anyone know the check-in procedure for these flights? 1) For flight CX294 BXL-HKG, I’ll need to check in on the Cathay Pacific website, 2) For the next flight CX5552 HKG-DAD, what should I do? I only have a 2h25 layover. Will I need to collect my luggage, go through immigration, and then recheck in at the airport counter, etc.? I’m pretty worried about this layover—I thought check-in could be done on the airline’s website and that my luggage would be transferred automatically during the layover, like with most other airlines... Thanks so much for any help from those who’ve been in this situation!
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Arriving in Vietnam and leaving from Cambodia: is this okay for boarding?
Hi there, We’d like to visit Vietnam during the visa exemption period (45 days), and our flight ticket is already booked. After that, we plan to head to Cambodia via the fast boat from Chau Doc and return to Belgium from Cambodia. I don’t think we can buy the boat ticket from here. Do you think this is doable? I’m worried about potential issues at boarding in Brussels if I don’t have proof of leaving Vietnam after the 45 days. Thanks for your advice!
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Issue with flights to Cambodia with a layover in Bangkok
we have flights with Swiss and Lufthansa for January; our flights are still in our booking file. But after reading that the Cambodian ambassador in Paris advised against transiting through Bangkok (which is our case), I reached out to the airlines to potentially change our ticket via Singapore. However, both companies have canceled all flights to Cambodia, regardless of the day or airport. We’ll have our contact on the ground call us on Monday to figure out what to do, especially since no insurance covers war, conflict, etc. If anyone else is in the same situation with an upcoming departure, we can exchange tips
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General 2022+ Update for Russia
This forum was closed for a long time after COVID, then due to its sale by the previous owner. Since 2022, there have been notable changes for Russia. It became possible to travel to Russia as a tourist again after COVID restrictions ended in summer 2022. But before that, in March 2022, the EU and member countries cut air links with Russia, as well as train lines. They also cut Russian banks off from the Euro-American banking network—meaning cards and wire transfers.

EU-based insurers stopped offering policies for Russia. The Green Card for cars in Russia was also discontinued. Then the EU abolished the simplified visa regime agreement with Russia. All in all, a summary of the current practical aspects would be helpful.

I’ve been traveling to Russia regularly for about twenty years, and after the long COVID break, I resumed in autumn 2022.

Visa

The usual paper visa is much more expensive. On one hand, because the previous regime was scrapped, and on the other, because invitations for multi-entry visas are pricier. A single-entry 30-day visa costs 80 €. The multi-entry one is 240 €. To be sure you’ll get a 12-month multi-entry, it’s best to buy a telex invitation from the MID (Russian Ministry of Foreign Affairs), though there are few resellers. Prices vary depending on the seller.

E-visas are now available for Schengen passport holders. A big simplification for trips up to 16 days within a 60-day validity period. You can apply from 40 days up to 5 days before your desired date. Issued in up to four days. The site is https://evisa.kdmid.ru/ Cost: 50 €. Processed through an Emirati bank (United Arab Emirates).

Medical Insurance

Medical insurance with repatriation is required to get a visa. So you’ll need to buy a policy. This brings up payment methods. If you’re already familiar with Russia and have a Russian bank account, you can pay with your Russian card. Otherwise, you’ll have to buy from a site that accepts payments via a Belarusian bank—which means your bank must work with Belarus—or go through https://goingrus.com/fr/insurance

Transport from the EU

Minibus (marshrutka) from Kirkenes (Norway) to Murmansk. Schedules are coordinated with flights from Oslo, which arrive between 11:00 and 12:00. They wait on the right as you exit the airport. Some are chartered by groups and leave directly, but may have space—ask the driver. Otherwise, two companies run the route, with a stop in town at the corner of the Scandic, where they depart around 14:00 or 15:00. Payment in cash (NOK or RUB) to the driver. Main operator: https://borodinbus.com Bus from Tallinn (Estonia) to St. Petersburg. The border crossing is on the Narva River. The Russian road checkpoint has been closed since January 2024 for construction expected to last 2.5 years, so reopening is possible in summer 2026. In the meantime, it’s a two-bus journey: Tallinn-Narva, then walk across the bridge between the Estonian and Russian checkpoints at Ivangorod, followed by another bus. Several companies: Luxexpress, Ecolines, Baltic Shuttle, Anniston, СКСавто. Bus from Riga to Pskov or St. Petersburg (final destination). Departs from Riga’s bus station (behind the train station) daily between 18:00 and 19:00. Arrives in Pskov between 01:00 and 02:00 (Russian time). Company: СКСавто. There’s another bus around 21:00 with Ecolines, but it’s longer, with a long stop at the border. Bus from Gdańsk to Kaliningrad. Several buses per day. From the PKS bus station, behind Gdańsk’s central station, on the other side of the boulevard. From Kaliningrad, a 1-hour flight to St. Petersburg costs around 5000 RUB.

Basically, unless you’re planning to go to Murmansk and the Kola Peninsula—and possibly from Murmansk, flights to Arkhangelsk, then Nenetsia (Naryan-Mar), etc.—the three main crossing points with airports are Tallinn, Riga, and Gdańsk.

The Gdańsk-Kaliningrad bus is the fastest, and the ticket to St. Petersburg is very reasonable.

The Narva-Ivangorod route is the riskiest in terms of potential queues and crossing time. Holiday periods are especially risky. Last mid-June, I took a 14:00 bus from Tallinn. I’d bought a single-berth compartment on the Grand Express St. Petersburg-Moscow train, leaving at 23:00, with the idea of a good night’s rest before a Moscow-Magadan flight. A 7-hour queue at the border meant I arrived at St. Petersburg’s bus station at 23:00—missed the train, had to book a room, and spent time finding a reasonably priced flight to Moscow the next day for the same airport as my Magadan flight.

The Riga-Pskov route is a bit long but relaxed. If you get off in Pskov, you can still get decent sleep between 02:00 and 12:00. The Oktyabrskaya Hotel is cheap. I’ve also stopped in Izborsk. You ask the driver when boarding in Riga. The stop is on the federal highway—cross the road, and the main inn is 200m away. You can explore the medieval site the next morning before taking a bus to Pskov (30 km).

From Pskov, there are fast regional Lastochka trains—three or four per day—to St. Petersburg, taking 3.5 hours. Very comfortable and affordable. Also, two daily flights with Azimuth to Moscow-Vnukovo from 5000 RUB. A one-hour flight. It’s a section of Pskov’s military airfield, just a few kilometers from the city center.

Money

Cash. The EU issued a nonsensical decree: a ban on importing EU currency (euros, zloty, kroner, forints, etc.) except for personal travel use. This doesn’t make sense because as a citizen of a eurozone country, you *have* to have euros—cash or electronic (card). You can’t travel without them. The stipulation about a limit for personal use is absurd because personal use can mean anything from a hostel bed to a luxury hotel room, plus transport (flight tickets, train tickets in Russia), restaurants, etc. Estonian customs officers ask about this at the border when leaving. They ask in Estonian, then Russian, then English, depending. Since I cross with a French passport, I just say, "Sorry, I don’t understand," no matter what. Then they ask with a questioning look, "Euro?" and I shake my head. I haven’t been searched, but they do ask to glance in your bag. Russians with large suitcases often get checked. Cards and phone apps: if you have a Russian bank account.

Telephony and Internet

Roaming works but is pricey. Okay for calls and SMS, but very expensive for data. In that case, use an e-SIM with your home carrier if your phone supports it. Otherwise, look into prepaid rechargeable SIMs in Russia for data only—like SIM cards for mobile modems.

Russian SIM: Since this year (2025), as of March, it’s mandatory to be registered in the EBS (Unified Biometric System) to buy a SIM card. For a non-resident foreigner, this means first registering for a SNILS at an MFC (Multifunctional Center)—also called "My Documents." The SNILS is the pension center, which doesn’t require residency. After getting your SNILS number and certificate, you register on the public services portal, Gosuslugi. Finally, you register in the EBS system (voice sample—you read numbers—and a biometric facial photo).

Personal Car

The Green Card no longer covers Russia, and neither do EU-based insurers. But third-party liability insurance (OSAGO) is mandatory. Since the closure of the Russian checkpoint at Ivangorod for construction and the Finnish border closure, the routes are from Kirkenes in Norway, the Estonia-Pskov route, and—since the Belarus-Russia joint visa this year—the Belarus route, e.g., Poland-Terespol-Brest or Lithuania-Belarus. No OSAGO sales if you cross via Kirkenes. I didn’t see any at Shumilkino, the Russian checkpoint after Estonia toward Pskov. If you have a Russian card, you can buy online, of course. Otherwise, pay in cash on-site at certain company offices (specific forms aren’t available at all agencies) or online by paying to a third-party account outside Russia—with added fees.
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Payment Issue with Saudi Airlines
Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this
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Upcoming Jet Fuel Shortage in Vietnam and Sri Lanka
Hi! Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage. In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages. The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations. This will begin in the coming days. 🙁
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Emirates flight resumption announcement
Emirates just put out a statement, and for those of us struggling, it’s total nonsense. No concrete dates because they’re clueless, all dependent on military strikes. Don’t get your hopes up.

Good news for passengers stranded in the Gulf, though. Emirates expects its network to return to normal in the coming days. However, the resumption of commercial flights is still subject to airspace availability and meeting all operational conditions, Emirates said in a statement. The airline added that it transported around 30,000 passengers from Dubai on Thursday. By March 7, Emirates will operate 106 daily return flights to 83 destinations, covering nearly 60% of its network. The Dubai-based national airline was forced to cancel thousands of flights following Iran’s retaliatory strikes, which led the UAE to close its airspace and caused minor structural damage to its Dubai hub.
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Transit visa for a layover in Kuwait?
Hi there,

I booked a flight from Paris to Bangkok, with a 1h35 layover in Kuwait. On the site where I reserved my flight (trip.com), it says:

"A visa on arrival is required for transit in Kuwait" ...

That already seems surprising to me, but when I checked the site https://kuwait-evisa.org/kuwait-transit-visa/, I read:

If you are remaining within the international transit zone of the airport and your layover is short, you may not need a visa. Confirm this with your airline or Kuwaiti embassy.

So I contacted trip.com for confirmation, and they redirected me to the Kuwaiti embassy, which hasn’t responded yet.

Has anyone taken this flight before and can confirm that no transit visa is needed?

Thanks.
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A little story about a layover in Istanbul.
Hi everyone,

Since it’s a hot topic, yet rarely shown, and since there’s quite a bit of criticism and prejudice around it—and since I’ve had three in ten days—I’m going to talk about layovers at Istanbul Airport, especially with Turkish Airlines. This is a common scenario for forum members planning trips to Central Asia, the Caucasus, but also Japan, China, Australia, Africa, and more.

It all starts on a plane beginning its descent, knowing that the approach to Istanbul Airport is always quite long—about thirty minutes. Through the windows, if you’re lucky, you get a view of the city. You need to know a little to get your bearings, but here we’re on the side of Sabiha Gökçen Airport, south of Istanbul on the Asian side. You can spot the Bosphorus, the Golden Horn, and Fenerbahçe’s football stadium.



Landing over highways with three times four lanes, and then the airport tarmac for the taxi phase. This can take a while—sometimes nearly half an hour—but this morning, luck was on my side: barely more than 10 minutes. It’s rare now for Turkish Airlines planes to unload via pax buses, so we got a jet bridge. Avgeeks will immediately notice they’re not in Europe anymore but in another world: Pobeda, Belavia, and plenty of more exotic airlines. As the captain seriously put it in his final announcement after thanking the kids, it’s the “crossroads of the world.”

We suddenly step into a massive corridor, an endless, bright hall, usually deserted, and turn left or right—I think it’s always left for the flights I take, heading toward “transfers.” The walk is supposed to take a good ten minutes at worst. Watch out for airport vehicles—they come fast and don’t honk.



Here’s where it gets interesting: Istanbul has always had a bypass for short layovers, something you never hear about on forums. In the past, you had to bolt out of the jet bridge like a rocket and vaguely show your boarding pass to an attendant before sprinting. But now it’s institutionalized, and there’s signage that spares you from running all the way to the main security check. Until recently—at least the last time I did this—it even let you skip all formalities, dropping you like a wild dog into the departures area, which is spacious enough to stretch your legs!



A heads-up for the young and the not-so-young: even without the bypass, if you’re under 5 (accompanied), over 65 (alone), you get fast track. That saves you a few hundred meters and possibly some waiting time, though I’m less sure about that. The entrance honestly looks like an amusement park, though.



So, not young enough, not old enough, I keep going. I pass by dozens of passport control booths (in blue) and reach the transfer security checkpoint (in red). There’s a fast track for Business and Gold passengers—in my case, I’m both—but since it’s at the wrong end for my direction, it wouldn’t even be worth it. It’d just be a frivolous sprint. None of this is crowded at all; the wait lasted about a minute. You have to take out your laptop at this checkpoint—not all of them—but you haven’t had to take out liquids for a while in Istanbul. A hallway, an escalator, and then—bam—you’re in the Dubai-esque hall. One look says it all. Everything sparkles, everything’s expensive. *Very* expensive. Just for show, I spot a sandwich for around 12 €, and some simits for about 4 € (it’s in TL, but that’s roughly the conversion).



So, I head to the lounge—or one of the lounges—at Turkish Airlines, upstairs. Here too, there’s a priority entrance for families and people with reduced mobility, and an extra hundred meters for everyone else. A few of us seem to have had the same idea, and the twin lounges are under renovation for three months. One is for Business Class passengers, the other for Miles & Smiles and Gold members. They’re nearly identical. Needless to say, it’s packed—just as crowded in one as the other. There are *tons* of Business Class passengers on Turkish Airlines. I assume some other airlines’ passengers are mixed in, but not enough to explain the crowd. It’s as busy as Gare Montparnasse on a holiday departure day, and the 5 or 6 food counters, along with the salad and dessert buffets, are struggling to keep up. I didn’t dare ask to access the shower area, but I’ll admit the Wi-Fi works without the torturous maneuvers it required just a few months ago. Later, I’ll have to watch for the gate for my destination—Warsaw. With my usual luck, it’ll be in the F double-digits, the farthest ones, listed as 15 to 19 minutes away. That said, once you reach the end of that dead end, there’s plenty of quiet space with power outlets. Because here, there’s high demand for kilowatts.

My reporter’s conscience doesn’t go so far as to guide me here—I’ve covered the free access up to the iGA lounge, which has a good reputation but costs nearly 100 € for three hours. Maybe another time, on a promo day—I’ll keep an eye on their site. The piano starts playing “Bésame Mucho,” so I’ll pause my story here.



Michel
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One-letter mistake in first name on flight ticket
Hi everyone, I’ve got a problem… I don’t even know if it’s a small one or a big one. Back in May, I booked our flight tickets to go to New Zealand, and I just realized I misspelled my husband’s first name: Giiles instead of Gilles… I booked through Lufthansa, and on the outbound trip, there’s a Shanghai-Auckland flight operated by Air New Zealand, and on the return, an Auckland-Hong Kong flight operated by Cathay Pacific. The rest is with Lufthansa. We’re leaving from Nantes in February-March 2026. Have any of you run into this kind of issue, and if so, how did it go? It’s really freaking me out. Lufthansa added a note in our file about the ‘i’ instead of ‘l’ mistake, and they told us it’s not a problem for them, but what about Air New Zealand and Cathay Pacific…??? Air New Zealand and Cathay Pacific say they can’t do anything because the ticket was booked through Lufthansa. And Lufthansa added a note to our file, but will that be enough, or are we going to get turned away in Shanghai, Hong Kong, or Auckland?? After another call to Lufthansa, they’re implying that a correction isn’t possible and the solution is to buy a new flight ticket for 2800 €. Thanks for sharing your experiences. I’m lost and don’t know what to do.
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Petit Futé & VoyageForum: A Wonderful Shared Adventure
Travel is, above all, a story of encounters. Those that inspire us, guide us, and make us dream. That’s why we’re happy to announce a partnership between Petit Futé and VoyageForum, two worlds that share the same passion: travel experienced and recounted by those who truly set off.

In practical terms, you can now find VoyageForum directly on PetitFuté.com, through:

Over 190 destinations linked to the forum: on each “Discover the destination” page, a “Travelers’ Forum” tab lets you access discussions, tips, and testimonials from travelers just like you.

A link to the forum in the “Community” menu under “Discover the forum”, where you can chat, ask questions, or simply dream about your next getaway.

This partnership marks a new step in giving travelers even more of a voice. A way to connect practical information and lived experience, to share insights so everyone can plan their trips by relying on what’s most valuable: exchanges between enthusiasts.

Thanks to all of you who keep this wonderful community alive, day after day. Because travel is even more beautiful when it’s shared
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Problem after filing a complaint with Emirates
Hi everyone,

I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline. Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin. Here’s what happened to me. I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €. On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us. Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home. I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything. If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help. Thanks so much for your valuable support. Most importantly, remember: DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.
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Thailand plans electronic arrival card for May 2025
Starting May 1, 2025, Thailand plans to introduce a Digital Arrival Card, an electronic arrival form to be completed before departure. Inspired by Cambodia’s system, this formality aims to digitize the collection of traveler information. The exact details (whether it will be mandatory, the form’s content, submission deadline) are still to be confirmed. In 2024, Thailand welcomed over 25 million visitors—a figure on the rise but still below the 2019 record (39 million). Read more...
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Leaving during a layover at Charles de Gaulle
Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?
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Does Nile Air operate a route between Cairo and Sharm El Sheikh?
Hi there,

I’ve been trying unsuccessfully to run a simulation on Nile Air’s website for a flight from SSH Sharm to Cairo, but it keeps crashing every time. I’ve tried several dates. I have flights with Egyptair or Air Cairo, but it seems like Nile Air’s prices are much more interesting. Does anyone know if they have daily flights or not? Thanks, and happy holidays to everyone.
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Cruises: Key Innovations for an Exemplary Recovery
The cruise sector has seen a remarkable rebound since the pandemic, with 2024 attendance 20% higher than in 2019—outpacing air traffic growth, which was limited to 10%.

This performance is driven by an early recovery in the U.S. starting in 2021, competitive pricing, and enhanced onboard offerings. Cruise companies have invested in innovation, with a notable increase in patents related to passenger health (14%) and onboard services (50%).

These efforts have attracted a younger clientele, with millennials now making up 34% of passengers. This recovery model could inspire the airline industry to accelerate its own rebound.

Read the article
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