Hi there,

Starting November 27th, Air France will offer a new direct route between Paris-Charles de Gaulle and Phuket, in the south of the Asian country. There will be 3 flights per week on Mondays, Wednesdays, and Saturdays from Paris, with returns on Tuesdays, Thursdays, and Sundays from Phuket. The flights will be operated using a Boeing 777-300ER equipped with 472 seats

My Montpellier-Fez flight was canceled by Air Arabia and rescheduled with only 1 day on site instead of 4, making the trip pointless. Customer service is unresponsive. If you’re also affected by this flight (or a similar one), join me to consider a group action. Contact me here or via DM! #AirArabia #PassengerRights

Hi there, I bought a ticket for a flight from Toulouse to Mauritius through the Go to Gate agency. The flight leaves Toulouse with Air France, then has a layover in Paris before continuing to Mauritius with Air Mauritius. Unfortunately, I made a typo in my partner’s name. The travel agency won’t correct it, even though Air Mauritius doesn’t see a problem—but they won’t send an email to authorize the change either. They say it’s up to Go to Gate to handle it. Just so you know, the airline can’t modify the name themselves; according to them, it’s Go to Gate’s responsibility to make the change.

What should I do? Thanks so much!

Hi there, I’d like to know if it’s possible to catch a 9:00 AM flight to Lombok with Air Asia after landing in Kuala Lumpur at 6:10 AM from Paris with Malaysia Airlines (we don’t have checked baggage, but our tickets are separate, so we’ll need to go through immigration). Same question for the return: arriving in Kuala Lumpur at 9:20 PM from Lombok and departing for Paris at 11:40 PM. I’ve read that the two airlines are in different terminals at the airport. The other option is to take flights with a 7- to 8-hour layover. What do you think is better? Thanks!

Hi, We’d like to travel to Saint Martin with our dog on Air Caraïbes, with a layover in Guadeloupe and then a flight to Saint Martin. Our dog weighs 5 kg without the bag—no problem for the Paris-Guadeloupe flight—but the limit is 5 kg *including* the bag for the Guadeloupe-Saint Martin leg. Is there a risk they’ll refuse our dog for being just under 1 kg over? Thanks for your replies!

Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this

Hi, I was thinking of going to Japan in October, but the prices are currently insane—direct flights from Paris to Tokyo are around 1600-1800 €! Is it always like this, or is it just because I’m planning too far ahead? Thanks

Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?

Hi! Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage. In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages. The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations. This will begin in the coming days. 🙁

Hi there, I traveled in June 2025 with Nouvelair Destinations to Hammamet. I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks

Hi there, I have a question... Has anyone managed to get a refund from Oman Air?

After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!

I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!

Do you have any other suggestions for me?

Thanks in advance for your help! Virginie

Hi Community,

I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?

Thanks!!!!

Hi, I know this topic has already been discussed, but in a rush, I booked a flight ticket with my married name (on my passport it’s noted as "married name X"). I’m flying with Oman Air, but since I booked through Expedia, they refuse to change it to my maiden name. Can I still travel? I’m really panicking!

Hi there. I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing. Way cheaper than Air France, for example. That said, the reviews I’ve seen online aren’t great. What do you think of this airline? Have any of you taken long-haul flights with Avianca? Thanks in advance for your replies. Eric

Hi everyone,

We’re planning to return to China next fall. Destination: Shanghai, followed by a trip through Gansu and then Hunan. I’ll admit that international flights are leaving me a bit puzzled—I’m wondering how far in advance I should book to get the best deals. For most other international destinations, I usually book 6 to 9 months ahead, but for China, it’s a whole different story... For example, when I look at flight comparisons, the best prices are around 500 € or even less for departures within the next 3 months with Chinese airlines (Air China, China Southern, etc.). Not the most practical timing for planning a trip... Those same tickets jump to over 1,000 € for departures around October 20th. 🏴‍☠️ There are also flights in October at very reasonable prices with Finnair + Juneyao Airlines. Has anyone heard of them? I’m worried that if the first flight (Finnair) is delayed, it might be impossible to get rebooked on the next Juneyao flight... Anyway, if you have any recent experiences to share... 😇 Thanks in advance! !

Hi there,

This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html

Has anyone had any experience with airport security checks or flying with one of these?

Thanks in advance! Best regards,

Bonjour, Air Cairo propose de bons prix sur les vols intérieurs et des horaires qui nous conviennent, mais cette compagnie est elle fiable ? Merci d'avance pour vos impressions.

Bonjour,

2 récits de vol ici ;

Air Cairo : 2 avis et photos de voyageurs

Merci ! Finalement ce sera Egypt Air, l’ecart de prix était faible. Suis quand même surpris du coût de ces vols interieurs.

Bonjour,

Surpris positivement ou négativement comme je ne connais pas cette destination ?

Bonjour à vous, Etant donné que cette compagnies a des escales en Europe du sud , c'est qu'elle n'est pas dans la liste noire, sinon cela lui serait impossible d'avoir des vols vers l'Europe. Maintenant s'il s'agit du personnel cabine, on ne pleut plaire à tous, certains seront content, d'autres pas . Nous, quand c'est possible, c'est Nile Air, souvent moins cher (cela dépend de la période) et le personnel cabine impeccable et toujours souriant, En plus c'est une compagnie active depuis 2011 et leur avion sont pour ainsi dire, neufs, dernière génération des B 730 .

Thoutmosis

@Erjerome.

Surpris des prix élevés pour des trajets plutôt courts.

Hi,

I received an email from the airline saying my return flight was canceled and rescheduled to another flight.

Nothing about the connection in France...

I checked my passenger file, everything is the same as when I first booked.

I asked for an explanation by email.

They replied that my original flight was canceled and that I should sort it out with Air France since I bought the ticket through their site.

I called Air France. Finally got through to someone. The agent checked my file and told me there were no changes and therefore couldn’t reschedule my flight.

I checked my file again: the flight is the same as on the day I bought it.

They suggested I change it by paying!!!

I forwarded Air Mauritius’s emails to Air France. Waiting to see what happens next...

Have you ever had this kind of problem? What’s going on with Air Mauritius? Have they become a third-rate airline that’s absolutely not recommendable?

Thanks for your thoughts and any attempts at explaining this...

(The Air Mauritius flight is no longer for sale on Google Flights. The replacement flight isn’t either... Yet it still appears on the Air Mauritius site as the replacement flight.)

Hi there, We’re heading to Mexico in May, and I’d love to know if any of you have flown with this airline before and what you thought of it. Thanks for your feedback!

It’s been over 10 years since I last went to Madagascar. Back then, I flew Corsair from Paris. I’m planning to go back in September 2025. I’ve heard about Air Austral... Air France: the issue is the flight arrives in the evening at Ivato. What do you recommend? Which airlines fly from Paris to Tana? Thanks for the help!

Which airline to fly to São Vicente from Praia? On the Cabo Verde Air website, no flights are scheduled for April or May...

Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.

hi everyone, what's the cheapest flight ticket to fly from Paris to Madagascar in July or August? thanks for your help

Hi there,

My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.

I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.

If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment

Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?

Thanks! !

Hi, I’m torn between a few airlines for late March departing from Paris: Vietnam Airlines, Singapore Airlines, and Qatar Airways. Which one is reliable with a comfortable flight? Air France’s schedule doesn’t work for me. Thanks for your feedback!