Discussions similar to: sur compagnie Air New Zealand
FR
Upcoming Jet Fuel Shortage in Vietnam and Sri Lanka
Hi! Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage. In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages. The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations. This will begin in the coming days. 🙁
Open
Which is the most reliable airline for domestic flights in Australia?
Hi there,

Since I’m not familiar with Australian airlines, I’d appreciate some advice.

I need to book a domestic flight from Adelaide to Sydney quickly, and I see Jetstar, Virgin, and Qantas as options. On paper, Qantas’s schedule and price are less appealing.

Which of the three is the most reliable (fewer flight cancellations, since this is the last flight of the day) and easiest to book on their website?

Thanks!
Open
One-letter mistake in first name on flight ticket
Hi everyone, I’ve got a problem… I don’t even know if it’s a small one or a big one. Back in May, I booked our flight tickets to go to New Zealand, and I just realized I misspelled my husband’s first name: Giiles instead of Gilles… I booked through Lufthansa, and on the outbound trip, there’s a Shanghai-Auckland flight operated by Air New Zealand, and on the return, an Auckland-Hong Kong flight operated by Cathay Pacific. The rest is with Lufthansa. We’re leaving from Nantes in February-March 2026. Have any of you run into this kind of issue, and if so, how did it go? It’s really freaking me out. Lufthansa added a note in our file about the ‘i’ instead of ‘l’ mistake, and they told us it’s not a problem for them, but what about Air New Zealand and Cathay Pacific…??? Air New Zealand and Cathay Pacific say they can’t do anything because the ticket was booked through Lufthansa. And Lufthansa added a note to our file, but will that be enough, or are we going to get turned away in Shanghai, Hong Kong, or Auckland?? After another call to Lufthansa, they’re implying that a correction isn’t possible and the solution is to buy a new flight ticket for 2800 €. Thanks for sharing your experiences. I’m lost and don’t know what to do.
Open
Gulf Airlines
Hi there,

Lately, when I check Skyscanner (sorted by price low to high 😛), I don’t see Gulf airlines at the top of the list anymore. Instead, Air India dominates (I flew with them a few years ago, and my experience was pretty mixed). After that, there’s Royal Jordanian… and the first Gulf Air, Etihad, and others only show up at 7XX € or more (with endless layovers). What’s going on with these airlines? Did they change their target market? I really like these routes for Southeast Asia trips because they give you a perfect midway break.
Open
Which airline for a flight to Cambodia?
Hi, I’m torn between a few airlines for late March departing from Paris: Vietnam Airlines, Singapore Airlines, and Qatar Airways. Which one is reliable with a comfortable flight? Air France’s schedule doesn’t work for me. Thanks for your feedback!
Open
Airports in the Persian Gulf Emirates
Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...
Open
Recent reviews on Emirates and Air India
Hi there,

For my upcoming trip to Thailand, I’ve narrowed it down to Emirates and Air India and would love to hear recent feedback from members who’ve flown with them.

I’ve noticed on several sites that reviews for both airlines are pretty negative. I’m not surprised about Air India, but I read they’ve been acquired.

I flew Emirates twice in 2018 and was surprised by the drop in recent reviews. It almost makes me think of Etihad, which I initially liked but then declined (I’m not sure what their situation is like now).
Open
Help with Bangkok flight on Oman Air
Hi, I’m looking for a solution for my flight—I’ll explain my situation.

I live in the French overseas territories, so I have a flight from St. Martin to Orly. Early September is cyclone season. If there’s an alert or cyclone, my flight could be postponed.

I’m considering connecting with a flight from CDG to Bangkok. I’d have to buy my second flight as open-ended, otherwise I’d lose it—it’s not the same airline. I found a good price on Oman Air, Economy Comfort option. Change fees are only 20 OMR—basically nothing. Then there’s the option for a paid upgrade: would that mean the price gets adjusted on the day of the flight?

If I’ve made myself clear, do you have any other solutions? Please—thanks!
Open
Payment Issue with Saudi Airlines
Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this
Open
Avianca: opinions on long-haul flights to Chile
Hi there. I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing. Way cheaper than Air France, for example. That said, the reviews I’ve seen online aren’t great. What do you think of this airline? Have any of you taken long-haul flights with Avianca? Thanks in advance for your replies. Eric
Open
Oman Air Refund
Hi there, I have a question... Has anyone managed to get a refund from Oman Air?

After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!

I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!

Do you have any other suggestions for me?

Thanks in advance for your help! Virginie
Open
Typo in the name on my Mauritius ticket – Go to Gate / Air Mauritius
Hi there, I bought a ticket for a flight from Toulouse to Mauritius through the Go to Gate agency. The flight leaves Toulouse with Air France, then has a layover in Paris before continuing to Mauritius with Air Mauritius. Unfortunately, I made a typo in my partner’s name. The travel agency won’t correct it, even though Air Mauritius doesn’t see a problem—but they won’t send an email to authorize the change either. They say it’s up to Go to Gate to handle it. Just so you know, the airline can’t modify the name themselves; according to them, it’s Go to Gate’s responsibility to make the change.

What should I do? Thanks so much!
Open
New direct route between Paris and Phuket with Air France
Hi there,

Starting November 27th, Air France will offer a new direct route between Paris-Charles de Gaulle and Phuket, in the south of the Asian country. There will be 3 flights per week on Mondays, Wednesdays, and Saturdays from Paris, with returns on Tuesdays, Thursdays, and Sundays from Phuket. The flights will be operated using a Boeing 777-300ER equipped with 472 seats
Open
Montpellier-Fez flight canceled by Air Arabia: group action?
My Montpellier-Fez flight was canceled by Air Arabia and rescheduled with only 1 day on site instead of 4, making the trip pointless. Customer service is unresponsive. If you’re also affected by this flight (or a similar one), join me to consider a group action. Contact me here or via DM! #AirArabia #PassengerRights
Open
Connection time at Kuala Lumpur Airport
Hi there, I’d like to know if it’s possible to catch a 9:00 AM flight to Lombok with Air Asia after landing in Kuala Lumpur at 6:10 AM from Paris with Malaysia Airlines (we don’t have checked baggage, but our tickets are separate, so we’ll need to go through immigration). Same question for the return: arriving in Kuala Lumpur at 9:20 PM from Lombok and departing for Paris at 11:40 PM. I’ve read that the two airlines are in different terminals at the airport. The other option is to take flights with a 7- to 8-hour layover. What do you think is better? Thanks!
Open
Flying with a dog in-cabin between Guadeloupe and Saint Martin
Hi, We’d like to travel to Saint Martin with our dog on Air Caraïbes, with a layover in Guadeloupe and then a flight to Saint Martin. Our dog weighs 5 kg without the bag—no problem for the Paris-Guadeloupe flight—but the limit is 5 kg *including* the bag for the Guadeloupe-Saint Martin leg. Is there a risk they’ll refuse our dog for being just under 1 kg over? Thanks for your replies!
Open
Flight ticket prices for Japan in autumn
Hi, I was thinking of going to Japan in October, but the prices are currently insane—direct flights from Paris to Tokyo are around 1600-1800 €! Is it always like this, or is it just because I’m planning too far ahead? Thanks
Open
Leaving during a layover at Charles de Gaulle
Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?
Open
Nouvel Air carry-on luggage
Hi there, I traveled in June 2025 with Nouvelair Destinations to Hammamet. I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Open
Your thoughts on IndiGo airline
Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.
Open
Preferred name instead of family name on Oman Air ticket
Hi, I know this topic has already been discussed, but in a rush, I booked a flight ticket with my married name (on my passport it’s noted as "married name X"). I’m flying with Oman Air, but since I booked through Expedia, they refuse to change it to my maiden name. Can I still travel? I’m really panicking!
Open
Which airline for Seoul?
Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Open
Safe airline for Hong Kong - Tokyo connection
Hi there! I’m planning to spend a few days in Hong Kong in April/May to visit my son, who’ll be doing an exchange program there. We’d also like to take the opportunity to spend a few days in Japan. Do you have any tips on airlines in the region? I’ve seen deals on Skyscanner for HK Express, which seems like the local Ryanair. But I have no idea what it’s like. Thanks in advance!
Open
Booking issue with domestic flights on Lion Air
Hi Community,

I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?

Thanks!!!!
Open
Your thoughts on China Southern?
Hi there,

I’m looking at tickets for Thailand, and China Southern has some great prices. When I check reviews on TripAdvisor, though, there are some really bad ones—but as usual, people only leave reviews when they’re unhappy. So I’d love to hear how this airline generally is?
Open
Have you heard of Qanot Sharq airline?
Hi everyone! We’re planning a multi-stop trip, starting with Uzbekistan. Has anyone flown with Qanot Sharq before? We’re looking to take a flight from Tashkent to Guangzhou. We tried buying a ticket on their website, but they only accept local bank cards since they don’t take foreign currency. We’ve searched on other sites but can’t find any tickets that include baggage. It’s a bit risky since there’s no info on whether we can buy baggage allowance on their site or how much it’d cost.

If anyone has any tips, we’d love to hear them! 😊 Safe travels!
Open
Mistake with middle name on flight ticket
Hi,

I’m leaving for Brazil in two weeks with my partner and just realized I made a mistake on the flight ticket regarding the middle name. Usually, I never include one, but this time I wanted to add my partner’s middle name—and instead of putting it on his ticket, I put it on mine. So now I have an incorrect middle name (a male one, no less!). Otherwise, the first and last names are correct. Do you think this could cause a problem, given that the middle name is optional? Thanks!
Open
Missing maiden name on Turkish Airlines flight ticket
Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help
Open
Qatar Airways: cancellation and incomplete rescheduling
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.

Now, onto the topic :)

We’re a family of four traveling together to Seoul, with two separate bookings.

Our original itinerary was: Madrid → Doha → Seoul (March 23–24)

The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).

Since then:

- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now

We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.

We’re flexible:

- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)

Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....

Thanks so much for your help! 😊
Open

You might also like