Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help

I booked a flight to Dubai on Expedia with my married name instead of my maiden name, with Emirates. I sent a form to Expedia to correct it, I called them several times, and they keep passing me around without fixing my name. On my passport, it shows my maiden name (ép. ...). Do you think it’ll be okay?

Hi, I know this topic has already been discussed, but in a rush, I booked a flight ticket with my married name (on my passport it’s noted as "married name X"). I’m flying with Oman Air, but since I booked through Expedia, they refuse to change it to my maiden name. Can I still travel? I’m really panicking!

Hi everyone!

So happy the forum is back—I’ve been part of it since 2012! ☺️

After lots of twists and turns with Sri Lanka’s visa (called ETA) over the past few months, here’s a quick recap of the current situation for travelers:

- You need to get an ETA, either online or on arrival. I recommend doing it online because it’s cheaper (here’s a step-by-step guide to avoid common pitfalls: https://www.tongsetsrilanka.com/mode-demploi-pour-eta-au-sri-lanka)

- It’s valid for 30 days and costs $50 online or $60 on arrival.

- It was supposed to be free starting October 1st, but due to the elections and Parliament being dissolved, that didn’t happen. Stay tuned in December in case the topic comes up again.

- The online ETA is recorded in your passport, so you don’t need to show any documents, but I’d still recommend traveling with the confirmation.

- If you didn’t receive the confirmation email, you can check the status on the official ETA website.

- The only official site is eta.gov.lk. Watch out for agency websites pretending to be the official one.

- Avoid filling out your ETA on the French version—it’s buggy. Use my guide and do it in English instead. 😅

Happy travels! Caroline

Hi, I need your help because I’m stuck. I booked 6 flight tickets to Palermo on August 6th through the Lastminute site. The flight is operated by Air France, and I just realized my name is wrong. I immediately contacted Air France, who told me it’s up to Lastminute to make the change, but they say it’s Air France’s responsibility. I’m really anxious because I’m traveling with my two kids. Can you help me? Thanks

Hi, I got my ESTA document 15 days ago. I got married this weekend. Can I book my flight ticket under my maiden name -so it matches my ESTA and passport, which won’t be updated for a trip in August? Thanks for your replies!

I booked a ticket to Spain with my married name instead of my maiden name.

On my ID, my maiden name (×××××××) is listed. Do I need to change my name? Thanks

Hi, I’m traveling to Mauritius and my ticket has my married name. My passport, however, lists both my maiden name and my married name. Will this cause any issues at the airport?

Hi there, A sudden family event means I’ll be spending a few days in France alone with my kids in the coming days.

Just to set the scene—I live in Japan, I have two young children (4 and 2 years old), and this is my first time returning to France in 12 years. I’m feeling a little overwhelmed.

My questions: 1/ My kids don’t share my last name. Do I need to have a document proving our parent-child relationship (+ a French translation?) with me?

2/ They have Japanese nationality. Will they be able to go through the same line as me at the airport? (I think I remember there’s an EU nationals line and another for non-EU, but given their age...)

Thanks in advance for your help.

Hi there,

1) I’d love to get some recent info on crossing this border. We’ll be entering Cambodia through Siem Reap Airport with an e-visa (electronic visa), and I’d like to know if we’ll be able to leave Cambodia through this border crossing without any issues using this type of visa.

2) I’m also looking for info (company names and schedules) on public transport options to Battambang/Pailin and then to Ben Pakkad/Chantaburi. Or, since there’ll be six of us (5 adults and 1 young child), would it be better to go for a taxi instead? If so, I’d appreciate recommendations for reliable taxi companies. Price isn’t a deal-breaker for the taxi option.

Thanks in advance!

Hi Voyage Forum members,

My wife and I took American Airlines flight no. 63 on Tuesday, February 18, 2025, at 9:30 AM, with a scheduled arrival in Miami at 1:30 PM local time.

After about half an hour of flight, a young passenger had a medical emergency. They were given care, and a flight attendant went to get an oxygen bottle. Then, an announcement over the loudspeakers informed passengers that the plane was diverting to London.

Once at London Heathrow (LHR), we were waiting to depart again. But a new announcement asked us to disembark because the plane wouldn’t be able to take off until the next day. (American responded to my follow-up, saying they’re required to limit their staff’s working hours to a certain number per day.)

A crowd of travelers gathered at the American Airlines counter, where they were told to follow instructions to get to a hotel. Meanwhile, I called the airline’s customer service to find a replacement flight that same day, since I couldn’t afford to leave the next day. If I had, I would’ve lost my hotel and car rental reservations due to late cancellation, which would’ve cost me a significant amount.

After discussing in English with customer service and the counter staff (who I handed my phone to), we managed to get two seats on British Airways flight BA 0209, which was leaving about 2 hours later.

That’s how, after a stressful wait unsure if we’d get our luggage back, and once we did, we hurried—heavily loaded—to reach the far-off terminal for our new boarding on foot and by train shuttle.

We finally took off for Miami and landed around 7:30 PM, which was 6 hours later than the originally scheduled arrival time of American Airlines flight 63.

On top of the stress, there were the costs of meals in the meantime, and I had to notify the hotel and car rental company about our delay.

As a result, I requested compensation for a flight delay of at least 3 hours (and I’ve involved my insurance’s legal protection to pursue this claim). American Airlines argued that exceptional circumstances prevented them from compensating me.

What do you think? Is my request unreasonable?

Hi, I just booked a trip to Vietnam on OPODO. The reservation is confirmed, but I can't figure out if they send an e-ticket and when? The site is pretty unclear, and it's hard to get information. I couldn't find any answers on the forums about e-ticket issuance. The airline used is Turkish Airlines, but it's the travel agency (so OPODO) that issues the tickets and sends them to the customer. If anyone has any info or has had a recent booking with OPODO, thanks in advance. Have a good evening

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hello everyone, I’m going on a trip to Egypt, and I booked it through a travel agency (Fram). The trip is in October... After reading my contract more closely, I saw that the visa would cost me 95 €, but if I apply for it in advance, it’ll only be around 25 €. I can’t find the link that lets me do it myself, for a fee of course. Can anyone help me? Thanks a million!

hi, I forgot the first of my partner’s 2 last names on the Ryanair booking (for example, his name is Durand Dupond but I only put Dupond). Do you think I need to change the reservation? It costs 110 €, so I’d rather avoid it—we’re traveling in Europe and leaving in 2 days. Thanks so much!

Hi,

I swapped my first and last name when I made my reservation. I’d like to know if this could cause any issues for boarding or not? I have a layover in Istanbul on my way to Dubai.

Could you please point me in the right direction?

Thanks in advance

Hello and happy new year in advance,

Is the airport in Guadeloupe "Pointe-à-Pitre Maryse Condé" and "Aéroport Pôle Caraïbes" the same?

Because on my Air France ticket, it now says "Pointe-à-Pitre Guadeloupe Airport - Maryse Condé PTP."

Thanks again,

Serge

Hi there, I booked 4 flight tickets with China Eastern. Unfortunately, I swapped the first and last name for one of them. Do you know if I can contact them to get it corrected? Thanks!

Hi, I have to leave for Bali and I’ve got a problem. We’re traveling as a family, but when my partner filled out our daughter’s ticket, they only put one last name, even though she has both—mine and her dad’s—on her passport. I tried to fix it to make sure everything’s correct, but the airline won’t do anything about it. Do you think this will be an issue at boarding?

Hi there, I need to book my tickets to Marrakech for 2025. For those who’ve already flown with Royal Air Maroc, do you know if I should include the accent on my last name? I’m also unsure whether I should include my second first name (it’s not a compound first name). Before making a mistake, I’d rather ask around. Thanks in advance!

Hi there,

We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)

Thanks for your feedback.

Hi there, I bought a ticket for a flight from Toulouse to Mauritius through the Go to Gate agency. The flight leaves Toulouse with Air France, then has a layover in Paris before continuing to Mauritius with Air Mauritius. Unfortunately, I made a typo in my partner’s name. The travel agency won’t correct it, even though Air Mauritius doesn’t see a problem—but they won’t send an email to authorize the change either. They say it’s up to Go to Gate to handle it. Just so you know, the airline can’t modify the name themselves; according to them, it’s Go to Gate’s responsibility to make the change.

What should I do? Thanks so much!

Hi,

I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.

I booked with Turkish Airlines (through an online agency) for a trip to South Korea.

I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)

So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.

I’ll have a layover in Istanbul on the flight.

Thanks in advance for your replies. Have a great day.

Hi everyone.

I’m here to share a really reassuring experience about boarding a flight from France to Guadeloupe without an ID card or passport.

Yesterday, I met up with my friend at her place around 4:00 PM. She told me to leave my bag in my car while we ran an errand because “nothing ever happens here.”

When we got back at 8:00 PM, my car window was smashed, and my bag was stolen. In a panic about forgetting something for the trip, I’d left my whole life in that bag—ID card, passport, driver’s license, health insurance card—total meltdown. It was 8:00 PM, and our flight was at 10:00 AM the next day.

We’re on the plane right now, and I’ll tell you exactly what we did.

At 8:30 PM, we went to the police station. No one was there, but there was a number to call for night emergencies. They sent a team to take our statement. We explained that clothes weren’t the issue but that we had a flight the next day. They initially said they couldn’t file the theft report until the next morning. We pleaded a little, and they finally opened the station for us. They gave us the forms for reporting a stolen passport and ID card.

These documents are called either: *"Receipt for theft report"* *"Theft report"*

Even before we finished, we started researching online to see if this paperwork would be enough. The info we found on this forum (from 2014) and what was clearly stated on the Air Caraïbes website totally crushed us. It seemed like it was completely hopeless. Only one person said it depended on the mood of the staff we’d encounter at the airport.

Awful night, total despair.

We arrived at the airport at 6:30 AM for a 10:20 AM boarding. We went to the Air Caraïbes baggage drop-off way too early to talk to someone. We explained the problem to the first woman we saw.

She immediately reassured us that we’d be able to fly. Basically, if you have the police or gendarmerie document for the theft or loss, it’s 100% okay. No issues with that.

We had to fill out a first form swearing we were telling the truth about our checked baggage, then a second one for customs after our carry-on bags were inspected.

Didn’t report the theft or loss before arriving at the airport? No problem—there’s an office in the airport that handles that. Basically, we didn’t *have* to go to the police station.

The only really important thing is to arrive *very* early to have time to sort everything out. If you show up at customs or boarding without anything prepared beforehand, you’ll obviously be turned away.

If this post reassured or helped you, feel free to leave a comment so this forum ranks higher on Google. I wish I’d read something like this last night—I would’ve slept better. This morning, my alarm went off at 4:00 AM, and unlike usual, I had a *hard* time waking up, like I was heading to prison.

That’s it. Nico and Solène, 40 years old.

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi everyone, My question is simple. Do you need an international driver's permit in Thailand to ride a basic scooter?

Hi everyone,

I booked a flight to Bali in December through an online travel agency. I received my reservation number but not the e-ticket, so I wanted to check everything on the airline’s website (Qatar Airways).

On the airline’s site, for each of my flights, I see the status "confirmed" and an e-ticket number. However, I can’t generate the ticket. Should I be able to generate it, or are the e-ticket numbers enough?

Also, when I check the passenger information, the "title" field is grayed out and can’t be completed, even though it’s marked as mandatory. Is this a problem? Can I wait until check-in at the airport? Should I contact the agency or Qatar Airways?

Thanks in advance for your help! !

Hello to all the Thailand regulars.

I’ve been to Thailand several times, but it was about 20 years ago…

There’s a new system in place now, it seems.

TDAC – Thailand Digital Arrival Card.

Before arriving, I apply for a TDAC, okay. If during my stay I cross the border to spend a few days in Malaysia and then re-enter Thailand, do I need to submit a new TDAC application? Do I use the same TDAC as when I first entered the country?

Or do I initially have to pay for a Thai multi-entry visa?

Thanks in advance for your insights—I can’t find the answer online.

Pierre

Hi Community,

I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?

Thanks!!!!

Hi, We're heading to Germany in August. Finally, after all this time I wanted to go back to Germany :) I think I need an eco sticker for my car, but I'm not sure. I found this info: "Since June 1, 2022, it’s no longer necessary to buy the German eco sticker to drive in Freiburg-im-Breisgau’s Umweltzonen (low-emission zones). The Crit'Air sticker, rated from 0 to 3, is recognized by the authorities." Could you tell me the name of the website where I can find this info, please? We’ll be staying in Brigachtal (Baden-Württemberg). We’ll visit Friedrichshafen, Triberg, and Hohenzollern Castle.

Thanks :)