Little issue with eTA for Canada
FR

Translated into English.

Original post
PE
Hi everyone,

I’m a bit embarrassed because I need to travel to Quebec from February 27th to March 13th. I’m a regular visitor to Canada—this will be my 10th trip since 1997, plus a year as a permanent resident (2000–2001) and a cross-country run from Vancouver to Halifax in 2011. So, I’m definitely not a terrorist! But since our last trip in July 2015, they’ve introduced this eTA thing. Seems more like a way to make money than to actually secure Canada, if you ask me, but anyway, that’s not the point. I applied for an eTA for myself, my wife, and our two kids. They all got approved within hours, but not me! I was asked to create a GC key and then an IRCC account, which I did. Normally, you get news within 72 hours, but since Monday, January 15th, nothing! In the "message" section of the account, it says "explanation letter (required)" with a deadline of January 25th, but I can’t find any explanation anywhere—despite searching the Canadian government website and Google. No links, nothing! I’ve emailed them but haven’t heard back yet. I’m thinking of calling the Canadian embassy in Paris tomorrow. Even though I’m not stressing yet, it’d be a bummer if everyone else got to go without me! If anyone’s had this issue before or knows what this explanation letter is about, I’d love to hear more.
Gwen.(gwen-queant.over-blog.fr)
LE Lescaribous Globetrotter ·
hi, Probably the fact that you were a permanent resident is why the Canadian authorities are asking for "additional" documents (just a guess since I don’t work in the field!). The letter you received should specify which documents they need (and the documents to submit before the deadline via your IRCC account). I can’t really help you more, but just in case, here’s the link to the site explaining it all: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/submit-documents.html Looks like the videos give all the details!! If you still need help, there’s a link to a form on the page (under "if you have a technical problem"). Were your wife and kids also permanent residents? If so, my theory "doesn’t hold water"!
"Homme libre, toujours tu chériras la mer" (Baudelaire)
PE Petitange Regular ·
Thanks for your reply, Lescaribous—I’ll check out the links. My wife was actually with me during our "permanent residency," along with my daughter (she was 2 and a half at the time). As for him, my son was conceived in Quebec but was born 2 months after we returned to France. He missed out on Canadian citizenship by just a bit...
Gwen.(gwen-queant.over-blog.fr)
PE Petitange Regular ·
Hi,

I did everything requested on the link... I have an account and still need to provide this "letter of explanations" before January 25th. It just says "required" with no explanation about what I should put in it. I don’t mind explaining why I’m coming to Quebec, but I don’t really see the point... I also thought my name might not be unfamiliar to them, but it’s been almost 17 years since I moved back to France, and we’ve visited often since without any issues. I’d rather not tell them I was a permanent resident—if they ask for a number or something, I’d have no idea what to give them... Since I left the territory for more than 6 months, I thought permanent residency was automatically revoked.
Gwen.(gwen-queant.over-blog.fr)
ST Stratele52 Globetrotter ·
The authorities are asking you for an explanation letter (about your trip?). Period! What are you supposed to explain? No specific questions to answer?

Is that what you understand?

In my opinion, if the authorities knew you’ve made several trips to Canada, it could only help you. They’d have proof that you return home and don’t cause any problems during your stay. But they probably already know (or maybe not!)

Or is it like a pat-down—just a more thorough random check, and a few words from you will reassure them... idiots!

Good luck!
Le vol est trop important dans un voyage pour ne regarder que le prix.
JF Jfalaise84 Veteran ·
Hi,

I did everything requested on the link... I have an account and still have to provide this "letter of explanations" before January 25th. It just says "required" with no explanation about what I should put in it. I don’t mind explaining what I’m going to do in Quebec, but I don’t really see the point... I also thought my name wouldn’t be unknown to them, but it’s been almost 17 years since I returned to France, and we’ve come back often since then without any issues. I don’t really want to tell them I was a permanent resident—if they ask for a number or something, I won’t be able to provide it... Since I left the territory for more than 6 months, I thought permanent residency was automatically canceled.

Hey,

In fact, you’re no longer a permanent resident if you were one, according to Canada’s immigration law.

For the letter, you need to type up a letter in Word format explaining everything, like: "I was a permanent resident from to , then I chose to leave Canada to return to France, and I traveled back to Canada as a tourist during ." You upload everything to your IRCC profile, and that should be enough.

As for whether they’ll approve it or not, no one can tell you for sure.
MGTOW: Man going their own way...

"Plutôt que d'être malin, vaut mieux être bon " ou les deux.
JF Jfalaise84 Veteran ·
The authorities are asking you for a letter of explanation (about your trip?). Period! What do you explain? No specific questions to answer?

Is that what you understand?

In my opinion, if the authorities knew you’ve made several trips to Canada, it could only help you. They’d have proof that you return home and don’t cause any problems during your stay. But they probably already know that (or not!)

Or is it like a pat-down—just a more thorough random check, and a few words from you will reassure them... idiots!

Good luck!

It’s not nice to call our friendly civil servants idiots😛
MGTOW: Man going their own way...

"Plutôt que d'être malin, vaut mieux être bon " ou les deux.
ST Stratele52 Globetrotter ·
It’s not nice to call our nice civil servants idiots😛

Far be it from me to generalize, but this one is. 😏
Le vol est trop important dans un voyage pour ne regarder que le prix.
PE Petitange Regular ·
Thanks for the replies.

I do know I’m no longer a permanent resident—I’m really sorry about that, but we had to return to France after a year. Let’s just say it was for family reasons... I was well integrated, always worked, and never had any issues. But hey, that’s how it goes. It took me a while to come to terms with being back in France, but since then, I’ve done quite a few things, including that cross-Canada run, which helped me close the chapter. I still enjoy visiting my friends in Quebec, but I don’t feel any nostalgia anymore.

I’m not sure if it’s worth mentioning—I’m worried it might require extra steps. I think a list of all our trips to Canada should be enough. I’m not coming in secretly; I’m just here to see friends and family. My life is in France now, and if I ever want to move back to Canada, I’ll go through the necessary steps again.

What I find frustrating about this situation is that there’s no explanation for what to include in the letter. I’ve searched, dug, and scoured the government’s FAQs, and I found absolutely nothing! It’s a bit tough to leave people in the dark when it would be so simple to list a few things to include to help. Especially since my whole family was approved in minutes...

Anyway, I’ll try calling the Canadian embassy today and write a letter tonight (with the time difference, it’ll reach Canada early afternoon). I’ll come back to this thread later to share any tips that might help others.

Thanks.
Gwen.(gwen-queant.over-blog.fr)
JF Jfalaise84 Veteran ·
It’s a shame, but that’s bureaucracy for you...

Good luck with your application!
MGTOW: Man going their own way...

"Plutôt que d'être malin, vaut mieux être bon " ou les deux.
PE Petitange Regular ·
That’s too bad, but that’s bureaucracy for you...

Good luck with your paperwork!

I think bureaucracy knows no borders, lucky us.

I got an email from the Canadian embassy in Paris asking for a photocopy of my passport before they can respond! ??? Since I’m a good, rule-following citizen, I’ll send it tomorrow.

I also wrote a cover letter explaining our trip—who we’re visiting, where we’ll be staying, and our flight numbers for both outbound and return (so they’re sure we’re coming back home!). All of that sent through the IRCC account they asked me to create. It’s still quite a hassle just to spend 2 weeks in Quebec...

To be continued...
Gwen.(gwen-queant.over-blog.fr)
PE Petitange Regular ·
😕😕😕😕😕

Hello, You applied for a visa/permit with our service. During processing, we noticed that you were a permanent resident. To continue reviewing your file, you must complete ONE of the 2 forms below, depending on your situation.

Well, that’s where it was stuck. Got this message from the Canadian embassy this morning.

Just need to fill out yet another form. What I don’t get is why my wife and daughter, who were with me at the time, didn’t have this issue. I’d better find those papers I stashed away 17 years ago...

To be continued... 🙁
Gwen.(gwen-queant.over-blog.fr)
LE Lescaribous Globetrotter ·
hi, My first guess was right after all! If your wife and daughter also had permanent resident status during the same period, maybe you had to deal with the authorities during that time (unlike the other two family members). I’d definitely consider that as a possibility...
"Homme libre, toujours tu chériras la mer" (Baudelaire)
PE Petitange Regular ·
Hey, My first guess was right after all!! If your wife and daughter also had permanent resident status during the same period, maybe you had to deal with the authorities during that time (unlike the other two family members). I’d say that’s a solid guess...

Hey,

You were spot on! As for the rest, I’m not sure—I sent the scanned documents to Canadian immigration this morning and will mail the rest tomorrow. I never had any issues with the authorities during my year in Quebec, not even a small fine. Nor did we have any problems on any of our trips. Up until now, I’d flown under the radar, which I think will work in my favor when my eTA application is reviewed again (once my renunciation of permanent resident status is accepted).

I can only advise anyone who wants to vacation in Canada and has ever had permanent resident status—even a long time ago—to renounce it, just to avoid a little stress like I’m going through. I always wait until the last minute for paperwork. Thankfully, this time I started more than a month and a half early!!!

Can’t wait for the eTA to be abolished! 😎
Gwen.(gwen-queant.over-blog.fr)
PE Petitange Regular ·
Wow, I'm stunned!

I submitted my renunciation of permanent resident status this morning on the Canadian government website. I also let the Canadian embassy in Paris know, and they advised me to email them everything back so it’d go faster—which I did before heading back to work. I get home and see that at 3:20 PM, I had an email saying my eTA is already valid!!!

When we first moved to Quebec, I already thought the process was way simpler than in France, but this? Seriously, it’s lightning fast.

Okay, I’ll still double-check everything when I’m more relaxed, just in case... 🙂
Gwen.(gwen-queant.over-blog.fr)
ST Stratele52 Globetrotter ·
Well done, one big worry out of the way!🙂

French bureaucracy is well known for its slowness. You’ve gotta have *some* flaw in this beautiful country of yours
Le vol est trop important dans un voyage pour ne regarder que le prix.
PE Petitange Regular ·
Yes, what a relief! After checking on the Canada Immigration website, everything seems to be in order. I’ll make a photocopy just in case someone at the airport feels like being overzealous.

France is indeed a beautiful country too, but we’re not without our flaws 😇.
Gwen.(gwen-queant.over-blog.fr)
LE Lescaribous Globetrotter ·
Hi, All's well that ends well!! I'm surprised you had to write a renunciation letter since, given you were a permanent resident in 2000-2001, you normally would’ve lost your permanent residency. (Unless you came back to "set foot on Canadian soil" within the right timeframe—less than 6 months apart if I remember correctly to keep permanent residency!) As for the "bureaucracy," I’m sure you’d already noticed the difference between Canada and France!
"Homme libre, toujours tu chériras la mer" (Baudelaire)
PE Petitange Regular ·
Hi,

For me too, it was clear that my permanent residency was effectively lost. By returning to Canada regularly, I hadn’t bothered to check whether I could work there again or not, even though I think my SIN would have probably still worked. Oh well, I rebuilt my life in France after that rich experience in Quebec—I don’t regret a thing.

The introduction of the eTA meant I got flagged when I applied since permanent residents don’t need one. The system must’ve glitched! 🤪 Now things are back to square one.

It’s true that Canadian bureaucracy is almost pleasant compared to France’s, which is a total nightmare. A little anecdote: When we settled in Quebec, we went through immigration services with our little girl at Montreal Airport (Mirabel at the time). We were well received, and everything was sorted in less than an hour. Later, we went to register with the relevant services for our child. We were in and out in 20 minutes!!!!! Everything was recorded even though we were missing a document. The woman trusted us and asked us to bring the missing paper later. She still validated our file. Not sure that kind of thing would happen in France, where you’re always missing form X2213GH47, page so-and-so with box such-and-such. And good luck getting another appointment quickly. To the point that when you spend less than 30 minutes in a government office, you wonder if there’s a hidden camera.

Anyway, when it comes to bureaucracy, France could learn a lot from Canada.
Gwen.(gwen-queant.over-blog.fr)
LE Lescaribous Globetrotter ·
hi, The story doesn’t say why YOUR permanent residency would have "flagged" while your wife’s and daughter’s didn’t! Maybe you’ve got a "blacklisted" namesake 🤪 True, France could learn a thing or two from Quebec when it comes to bureaucracy, but the reverse is also true in other areas (I won’t start a debate—this isn’t the place or the time!)
"Homme libre, toujours tu chériras la mer" (Baudelaire)
PE Petitange Regular ·
Well, I owed you all an update anyway. Everything went smoothly, and we enjoyed our lovely vacation and time with friends. My wife and daughter, who didn’t have to go through the same waiver process as me, got through without any issues with their valid AVE. I still wonder why I had to do a waiver all by myself, but I won’t dig into it any further. 😎
Gwen.(gwen-queant.over-blog.fr)
MR Mrleprince ·
Wow, I'm stunned!

I submitted my renunciation of permanent resident status this morning on the Canadian government website. I also informed the Canadian Embassy in Paris, which advised me to send them everything back by email to speed things up, which I did before heading back to work. I got home and noticed that at 3:20 PM, I had an email saying my eTA is valid!!!

When we moved to Quebec, I already found the procedures way simpler than in France, but this is seriously fast.

Anyway, I’ll double-check everything when I’m more relaxed, just in case... 🙂

Hello Petitange,

I’m reaching out because I’m in the same situation—going through the process of giving up my PR status (which expired in 1982, by the way!!!). I uploaded all the required documents on June 26th, and I haven’t heard anything since. I check my eTA status several times a day, but there’s no update on my file.

In your message above, you mentioned, "I also informed the Canadian Embassy in Paris." Could I ask how you did that? I’m leaving for Quebec in 3 days and I’m super stressed.

Thanks so much for your help.
PE Petitange Regular ·
Hello Petitange,

I’m reaching out because I’m in the same situation—following the procedure to abandon my PR status (which expired back in 1982!!!). I uploaded all the required documents on 06/26, but I haven’t heard anything since. I check the status of my eTA several times a day, and there’s still no update on my file.

In your message above, you mentioned, "I also informed the Canadian embassy in Paris." Could I ask how you did that? I’m leaving for Quebec in 3 days, and I’m super stressed.

Thank you so much for your help.

Hey, with just 3 days until your trip, no wonder you’re stressed!

I used the contact form via the GCKey, and I got a quick response by email. You also have messages in your GC account, but you have to be careful—you need to click the little arrow under the message title to see the content. If you just click the title, nothing happens. Took me a week to figure that out! (Unless they’ve changed it since then.)

They also have a Facebook page—you could try reaching out there, but I’m not sure if they’ll respond. Still worth a shot. https://www.facebook.com/AmbCanFrance/ There’s a phone number too.

Good luck! !
Gwen.(gwen-queant.over-blog.fr)
MR Mrleprince ·
Hi there,

First off, a big thank you for your quick reply. Yes, just like you, I followed the "GC account" procedure to give up my GC status by sending the required documents on June 26 (I was able to see the letter’s contents). But since then, no news! Is the phone number you mentioned the one for the embassy in Paris?

Thanks again, and have a great day!
MR Mrleprince ·
Sorry,

I meant about giving up my PR status (instead of GC). So stressed!!! :)
PE Petitange Regular ·
Hello,

First of all, a big thank you for your quick reply. Yes, just like you, I followed the "GC account" procedure to give up my GC status by sending the required documents on June 26 (I was able to see the letter’s content). But since then, no news! Is the phone number you’re talking about the one for the embassy in Paris?

Thank you, and have a great day!

A month is a bit long...

The phone number listed on the Paris embassy’s Facebook account is most likely the embassy’s number... I’ve read several times that they’re unreachable, but in your case, you’d better try everything you can.
Gwen.(gwen-queant.over-blog.fr)
MR Mrleprince ·
Thanks so much!
CO Coxigrue02 ·
Hello, I’m in a more or less similar situation. My husband and I were permanent residents from 2000 to 2007 and never returned to Quebec. My husband’s eTA application was approved right away, but I had to give up my PR status and send a copy of my passport. My eTA was granted in 3 days. For my husband, I hope everything goes smoothly since he didn’t have to give up his status. We also had to urgently apply for Canadian passports for our 3 kids. I want to give a shout-out to the embassy—they were really responsive (with proof of travel provided). We should have the passports by the beginning of the week. Fingers crossed for the eTA. Good luck to you!
RACHEL
MR Mrleprince ·
Hello, I’m in a more or less similar situation. My husband and I were permanent residents from 2000 to 2007 and never returned to Quebec. My husband’s eTA application was approved right away, but I had to give up my PR status and send a copy of my passport. My eTA was granted in 3 days. For my husband, I hope everything goes well since he didn’t have to give up his status. We also had to urgently apply for Canadian passports for our 3 children. I’d like to thank the embassy for being very responsive in this case (with proof of travel provided). We should have the passports at the beginning of the week. Fingers crossed for the eTA. Good luck to you.

Hello Rachel,

Thanks a million for your encouraging message!

I can’t quite understand why your husband’s eTA was approved directly while yours required an extra step, but in the end, the result is what matters! 🙂

Thanks to Petitange (whom I’d like to thank in passing), I contacted the Canadian embassy via Facebook. They replied about an hour and a half later, giving me an email address I’d like to share with VoyageForum: paris-im.visiteur@international.gc.ca

Right away, I wrote to them, explained my situation, and the issue was resolved in just 2 hours!!! Can you imagine the relief?! The eTA was approved less than 2 days before departure, even though it was submitted on 06/25!!!!

In my case, I think I understand why my application wasn’t moving forward: my email is hosted by Yahoo. Don’t ask me why—I couldn’t tell you more. I’m wondering, in your case and Petitange’s, are your email addresses also with Yahoo? Because your applications were approved without any issues, while mine had been stuck since 06/26 (the date I submitted my PR renunciation).

I wish you a great trip and once again, thank you so much.

Mrleprince
CO Coxigrue02 ·
Thanks for your feedback, I wish you a great trip!
RACHEL
CO Coolvibez ·
Bonjour Mrleprince,

Je me retrouve dans la même situation que vous, je suis citoyenne canadienne et mon mari est de nationalité française, il a fait la demande pour l'AVE et qu'elle ne fut pas notre surprise lorsqu'il nous ont demandé de fournir une renonciation à la résidence permanente. (Alors que nous n'habitons plus au Canada depuis de nombreuses années)

Nous avons donc fait le nécessaire et avons joins les documents demandés sur la plateforme clé GC, mais depuis, silence radio. (la demande initiale a été faite avec une adresse mail yahoo) J'ai donc suivi vos conseils et j'ai contacter l'ambassade sur facebook (je suis toujours en attente de réponse) et nous avons aussi envoyé un mail à l'email que vous avez indiqué.

Ma question pour vous, avez-vous fourni des informations supplémentaires ou utiliser un formulation qui a permis l'avancement rapide de votre dossier ?

Je sais que votre demande date de 2018, mais je tente ma chance en vous contactant tout de même.

Je vous remercie par avance pour votre réponse.

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