Airlines · Thaïlande

Hi there, I have a question... Has anyone managed to get a refund from Oman Air?

After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!

I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!

Do you have any other suggestions for me?

Thanks in advance for your help! Virginie

Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help

Hello, We’re planning to fly from Paris to Bangkok at the end of June with my wife, our daughter, and the baby who’ll be 4 months old by then. The baby won’t be born for another 2 months, and I was wondering if it’s possible to book the 3 flight tickets now and add the baby after the birth? I read that a ticket isn’t necessary for babies. Can you confirm this for me? Is there a risk that in 2 months they’ll tell me the flight is full and we can’t add our baby? Finally, is it possible to reserve a seat in the first row (where there’s the most space) right now? Thanks so much for your help

Hi there

I completely forgot the transit procedure at Doha Airport and I’m a bit worried because I only have 1h30 to change planes, since my first flight was rescheduled. My flights: Barcelona/Doha: arrival at 6:15 AM Doha/Bangkok: departure at 7:50 AM

We only have carry-on luggage. Will they be checked again? Do we have to go through security again? Are the connections smooth and well signposted? Finally, is it common in this situation to ask a flight attendant for help?

Thanks! 🙂

Hi there,

I booked a flight from Paris to Bangkok, with a 1h35 layover in Kuwait. On the site where I reserved my flight (trip.com), it says:

"A visa on arrival is required for transit in Kuwait" ...

That already seems surprising to me, but when I checked the site https://kuwait-evisa.org/kuwait-transit-visa/, I read:

If you are remaining within the international transit zone of the airport and your layover is short, you may not need a visa. Confirm this with your airline or Kuwaiti embassy.

So I contacted trip.com for confirmation, and they redirected me to the Kuwaiti embassy, which hasn’t responded yet.

Has anyone taken this flight before and can confirm that no transit visa is needed?

Thanks.

Hi there,

I just made a reservation for a Bangkok/Chiang Mai flight: - I searched via Kayak.fr. - Once I chose my flight time, I was redirected to the site https://kiwi.kayak.com/ (Kiwi.com). - I completed all the steps up to payment. - After paying, I received my authentication code on my phone and validated it. - And since then, nothing. No confirmation email, nothing on my Kayak, Kiwi, or AirAsia accounts. Has anyone else found themselves in this situation?

Also, which site would you recommend for booking a Bangkok/Chiang Mai flight and a Chiang Mai/Phuket flight?

Thanks for your help. Fred

Hi, I’m looking for a solution for my flight—I’ll explain my situation.

I live in the French overseas territories, so I have a flight from St. Martin to Orly. Early September is cyclone season. If there’s an alert or cyclone, my flight could be postponed.

I’m considering connecting with a flight from CDG to Bangkok. I’d have to buy my second flight as open-ended, otherwise I’d lose it—it’s not the same airline. I found a good price on Oman Air, Economy Comfort option. Change fees are only 20 OMR—basically nothing. Then there’s the option for a paid upgrade: would that mean the price gets adjusted on the day of the flight?

If I’ve made myself clear, do you have any other solutions? Please—thanks!

Hi there,

Starting November 27th, Air France will offer a new direct route between Paris-Charles de Gaulle and Phuket, in the south of the Asian country. There will be 3 flights per week on Mondays, Wednesdays, and Saturdays from Paris, with returns on Tuesdays, Thursdays, and Sundays from Phuket. The flights will be operated using a Boeing 777-300ER equipped with 472 seats

Hi, I know this topic has already been discussed, but in a rush, I booked a flight ticket with my married name (on my passport it’s noted as "married name X"). I’m flying with Oman Air, but since I booked through Expedia, they refuse to change it to my maiden name. Can I still travel? I’m really panicking!

On my flight from Chiang Rai (CEI) to Krabi (KBV) via Bangkok (DMK), I took two connecting flights: the first with Nok Air and the second with AirAsia, with a layover of about 1 hour and 10 minutes. Just enough time to grab my backpack and check in—basically a quick sprint through the airport... Everything went smoothly, but at DMK, the AirAsia flight was 30 minutes late... Once comfortably seated in the departure lounge, I checked my passport and boarding passes and realized Nok Air had weighed my checked backpack at 8 kg, but when it arrived at DMK, AirAsia had weighed it at 10 kg! So, my bag supposedly gained 2 kg after just 1 hour and 10 minutes of flight...??? 😮

Nok Air offers 15 kg of baggage for free, while AirAsia offers nothing—you have to buy 15 kg (300 baht) when purchasing your ticket or pay 900 baht at the counter for the same allowance. Excess baggage costs 400 baht per additional kg.

Low-cost airlines worldwide (and even major carriers) are eyeing baggage weight—having paid for it with Corsair before—but these "extra" 2 kg that magically appeared are still worth pointing out. My bag weighed 7.8 kg when leaving YUL (Air China), and it’s a 35L backpack that also weighed 8 kg on the way back.

So, be careful...

"😎😎"

Direct flights PAR / BKK in business class: AIR FRANCE or THAI AIRWAYS – prices, comfort. Thanks a bunch!

Hi everyone,

I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline. Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin. Here’s what happened to me. I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €. On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us. Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home. I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything. If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help. Thanks so much for your valuable support. Most importantly, remember: DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.

Hi there,

Since I can’t reach AirChina by phone, I’m posting here to see if anyone has encountered a similar situation and can shed some light.

I’m flying on Sunday for a CDG-Beijing-Canton flight with AirChina, then Canton-Bangkok with Spring Airlines.

I’m a bit worried about my luggage. I’m only traveling with a backpack, a carry-on bag.

I’m not entirely clear on the rules about carrying liquids in the cabin, and I’m hesitant to bring a small toiletry kit (small perfume, cream, deodorant stick—all under 100ml, in a ziplock bag, with a total volume of 350ml).

From what I understand, liquids are allowed but only in checked baggage for domestic flights. On the other hand, it’s stated that they’re permitted in cabin if they meet the 100ml rule and are packed in a ziplock. It’s a bit contradictory, and the airline isn’t responding.

Since my connection is tight and I’m not familiar with Beijing Airport, I’m afraid of breaking the rules, getting held up during security checks, and having to throw away my things.

If anyone can clarify this for me, I’d really appreciate it! !

Hi everyone, I could use your advice. We’re traveling as a group of three with AF return tickets from Bangkok to Paris CDG, departing at 11:30 AM from Suvarnabhumi. I’d like to arrive the same morning from Phuket on a flight that lands at 8:55 AM. The tickets were booked separately, but since we’re at the same airport and only have handbags and carry-on luggage, does this 2.5-hour connection seem reasonable to you?

Hi there, I bought a flight ticket with Air India departing from Paris and arriving in Bangkok with a layover in Delhi. I didn’t include my third given name when booking, but it’s on my passport. Could this cause a problem at boarding?

Also, with an 8-hour layover in Delhi—no need to recheck bags or leave the international zone—do I need an Indian transit visa?

Thanks for your help!

Hi there,

Lately, when I check Skyscanner (sorted by price low to high 😛), I don’t see Gulf airlines at the top of the list anymore. Instead, Air India dominates (I flew with them a few years ago, and my experience was pretty mixed). After that, there’s Royal Jordanian… and the first Gulf Air, Etihad, and others only show up at 7XX € or more (with endless layovers). What’s going on with these airlines? Did they change their target market? I really like these routes for Southeast Asia trips because they give you a perfect midway break.

Hi there,

For my upcoming trip to Thailand, I’ve narrowed it down to Emirates and Air India and would love to hear recent feedback from members who’ve flown with them.

I’ve noticed on several sites that reviews for both airlines are pretty negative. I’m not surprised about Air India, but I read they’ve been acquired.

I flew Emirates twice in 2018 and was surprised by the drop in recent reviews. It almost makes me think of Etihad, which I initially liked but then declined (I’m not sure what their situation is like now).

Good evening, I’m leaving next Tuesday, January 14, 2020, with Thai Airways for Bangkok, and I just noticed that my husband’s flight ticket was marked as "Mms" (Mrs.) instead of "Monsieur" (Mr.). I called the airline, and they told me I have to pay at least 50 € (okay, I guess that’s manageable), but they also said I have to pay the difference between the ticket price at the time of purchase (April 2019) and today’s price—huge difference. Has anyone else had this issue, and more importantly, can anyone tell me if there’s a risk in showing up for check-in? The first and last names are correct. Thanks for letting me know as soon as possible because I’m starting to panic a little.

Michou

Hi, my current question: which airline to pick—the cheapest one and also the one that takes the least time from TOULOUSE? Thanks for your help

Bonjour,

Pour ceux qui sont dans le lot ...

http://www.gavroche-thailande.com/actualites/conomie/112975-tha-lande-conomie-la-justice-accepte-la-restructuration-de-thai-airways-et-convoque-ses-creanciers

En dehors de vols spéciaux prévus en septembre, Thaï Airways devrait reprendre ses vols réguliers fin décembre 2020, notamment à destination de la France. Lire la suite...

Information en complément de : "Les vols commerciaux pour la Thaïlande seraient repoussés jusqu'en décembre" https://voyageforum.com/discussion/vols-commerciaux-thailande-seraient-repousses-jusqu-en-decembre-d10325499/

Bonjour à toutes et tous, Suite à la crise sanitaire, j'aimerai savoir si quelqu'un a réussi à se faire rembourser des billets d'avion avec la Bangkok Airways. Je ne trouver pas de formulaire en ligne.... Merci pour vos réponses.

Elle passe au tribunal le 17 août, son sort devrait donc se jouer lundi. Avec 28 milliards de bahts de perte au S1, ça va être chaud, à moins que le gouvernement ne vienne à son secours, ça sent le dépôt de bilan.

bonjour à tous j ai reservé par OPODO un vol A/R bordeaux/koh samui depart 31.12.2020 cie SWISS AIR depart BORDEAUX /FRANKFORT puis SINGAPOUR arrivée 18 h .quand j ai réservé je devais redecoller pour SAMUI à 20 h .OR BANGKOK AIR a annulé ce vol et me propose un vol à 17 h le meme jour !! eh oui !!! ou un vol le lendemain ce qui engendre une nuIt à SINGAPOUR ai posé la question à OPODO et BANGKOR AIR ET N AI PAS DE REPONSES depuis plusieurs semaines... par ailleurs puis je obtenir le remboursement de la TOTALITE DE CE BILLET ?? ce probleme de vols n est pas specifique car ai le meme probleme avec AIR FRANCE :en mars 2020 arrivee AMSTERDAM 13 H correspondance BORDEAUX à 12h 20 toujours pas resolu -débité deux fois-, sans reponses malgré telephone , mesage , conciliateur !!! que faIre, ???

Bonjour à tous ,

Mon vol pour la Thaïlande réservé via eDreams avec la compagnie ETHIAD avec départ le 5 avril 2020 ayant été annulé suite au Covid

A ce jour je n'ai toujours pas été rembourser .

Y aurai t il quelqu'un dans le même cas ?

Que faire pour un remboursement et non un bon avoir ?

Merci

Bjr

La ThaÏ fera 2 allers simples BKK/CDG les 17 et 29 septembre pour ceux qui veulent rentrer en France, le prix est exorbitant 1000€ le trajet en économie et 3000€ en classe affaire.😠

Bonjour quelqu’un pourrait me dire comment faire pour se faire rembourser pour un vol Paris Bangkok qui est prévue le 1er avril, Avec la compagnie kuwait Airways

Bonjour à tous,

J'avais des billets d'avions (achetés bien avant la crise sanitaire) pour partir en Thaïlande. Je devais partir le 15 Novembre pour y rester plusieurs mois.

Au vue de la situation actuelle, je doute fortement qu'en Novembre les frontières thaïlandaises seront ouvertes alors je me demande ce qui est le plus sûr pour éviter de perdre mes billets :

- Modifier mes dates de réservations ? - Attendre que la compagnie annule mon vol elle-même ?

Qu'en pensez-vous ?

Bonne journée

bonjour à tous

retour d'expérience sur le site misterfly .

nous vous conseillons clairement d'éviter , pour vous épargner de gros soucis .

j'explique :

tout nos vols cette année sont reservés via cette plateforme qui présente soit disant des avantages . le bilan est catastrophique .

1. cde nº 2672828 pour A/R tokyo via air france annulée pour cause du covid ( pas de probleme la dessus ) .....bilan : plus de 4 mois aprés . aucun retour . ni remboursement ni avoir ..... ils nous baladent depuis

2. cde 1654093 . le ponpon . notre amie a son vol reotur thailande annulé . se débrouille elle meme pour rentrer en france . aucun retour de la part de misterfly . silence radio . aucun dédommagement . font la sourde oreille et oubli a chaque fois de vous répondre ....on se moque de qui ??????

3. cde nº 2039878 pour bali . information de la compagnie singapour airline annulant le vol . mais à nouveau silence radio de misterfly

bref ce sont clairement des guignols et nous déconseillons cette plateforme qui ne vous accompagnera en rien d'une part mais surtout se gardera de respecter les conditions minimales auquels le contrat qui vous lie , les engagent

voila ...vous connaissez notrehistoire la suite je suppose devant les tribunaux

BONJOUR suite a l'annulation de mon vol principale pour rejoindre l'asie, j'ai malheureusement pris des vols domestiques avec air asia , je voudrai savoir si des personnes ont eu la possibilité de se faire rembourser leur vol , j'ai essayer sur leur site qui vous reconnaisse mais cela bloque a un certain moment , avez vous eu reussi a vous faire rembourser par cette compagnie , le cout est de 504 €, je sais que c'est une compagnie locost mais serieux dans leur vol merci de me donner les infos , site pour faire la demarche ou autres

jpl