Airlines

Hi, We’d like to travel to Guadeloupe as a family (5 adults) for Christmas 2025. We’re leaving on the first Saturday of the school holidays and returning on January 1st—we can’t leave outside of the holiday period. Could you give me a rough idea of what a reasonable price is for that time? Is booking as soon as reservations open a good deal, or should we wait? Thanks for your help. Isabelle

Not very reassuring...

https://www.flywest.fr/compagnies/des-passagers-signalent-la-presence-de-punaises-de-lit-a-bord-des-vols-de-turkish-airlines Any feedback from travelers who’ve flown with them recently?

Which countries are flown over between Paris and Hanoi? Ch2

Hi there, I'm Cameroonian and I'd like to know if there's a reliable airline where someone can buy their flight ticket and travel without any issues from Cameroon to Bolivia.

Hello and happy new year in advance,

Is the airport in Guadeloupe "Pointe-à-Pitre Maryse Condé" and "Aéroport Pôle Caraïbes" the same?

Because on my Air France ticket, it now says "Pointe-à-Pitre Guadeloupe Airport - Maryse Condé PTP."

Thanks again,

Serge

Hi there!

In August, I’m planning a flight with a layover between Las Vegas and Pointe-à-Pitre. Departure from Las Vegas at 11:50 PM – Arrival in Miami at 7:50 AM Layover from 7:50 AM to 9:55 AM Departure from Miami at 9:55 AM, arrival in PTP at 1:10 PM

I’m a bit stressed about the 2h05 layover. What do you think? Is that enough time?

Thanks for your replies! Marc

Hi everyone,

You’re probably aware that Premium Economy classes are becoming more and more common among regular airlines. I wanted to get your thoughts—do you think the value for money is good? Personally, I’ve tried British Airways and Emirates Premium Economy, and I absolutely loved them! I do wish we had access to Fast Track and/or the lounge, but otherwise, I really think it’s an excellent alternative. Photos of Emirates PE

Hi everyone,

For my round-trip flights between Milan and Tashkent, I have several airline options, with Turkish Airlines being the most familiar and offering plenty of combinations. But I’m also being offered an outbound flight with a layover in Baku via Azerbaijan Airlines and a direct return (7.5 hours without stretching my long legs 😱) with Uzbekistan Airways. I’m not a fan of flying at all (I feel uneasy when I’m not on solid ground, but it’s a necessary evil when you’re short on time). However, I’m tempted by the idea of trying these two airlines and getting a glimpse of Baku Airport.

Do you have any advice that could tip the scales toward curiosity or fear?

Catherine

Hi fellow travelers ;-)) 😎 (Flying Emirates A380 Economy Class) This will be MY FIRST TIME on the A380 😎 in just under a month (I’m also an aviation enthusiast), and I’d really like a window seat. But I want to fully enjoy the view—if it’s clear, of course—and I’d prefer to avoid the wings. From the available seats, there are quite a few at the back, but only 3 or 4 just ahead of the wings (though they’re more expensive!!). I’m hesitating because seats are selling fast, but if I end up choosing one toward the rear, will I still be blocked by the wings? (They’re so long and wide!!!) :-0 Thanks so much for your firsthand experiences!! 🙂

Hi everyone,

I’m sorry in advance if my post isn’t in the right section!

I’m planning to spend a week in Beijing using Air France’s GP tickets, trying my luck with the R2s—that is, a ticket without a reservation that only lets you board the plane if there’s space left. However, I’ve seen that to enter China, you need to show proof of a return ticket.

Have any of you experienced this situation, in China or any other country with the same requirements?

Thanks so much in advance! :)

Hi there. Thai Airways is offering a ticket with a flight from Paris to Bangkok, then Bangkok to Seoul, with a 2-hour layover in Bangkok. Is that doable? Normally, I won’t have any checked baggage to pick up. Thanks

Hi, I just booked a trip to Vietnam on OPODO. The reservation is confirmed, but I can't figure out if they send an e-ticket and when? The site is pretty unclear, and it's hard to get information. I couldn't find any answers on the forums about e-ticket issuance. The airline used is Turkish Airlines, but it's the travel agency (so OPODO) that issues the tickets and sends them to the customer. If anyone has any info or has had a recent booking with OPODO, thanks in advance. Have a good evening

Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?

Hi, I’m trying to book 2 flight tickets on SATENA’s website. After entering my personal details, it asks for: "Business name, fiscal identification and fiscal ID"... and I can’t skip this step. Can anyone help me out? Thanks in advance

Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.

Hi there,

For my upcoming trip to Thailand, I’ve narrowed it down to Emirates and Air India and would love to hear recent feedback from members who’ve flown with them.

I’ve noticed on several sites that reviews for both airlines are pretty negative. I’m not surprised about Air India, but I read they’ve been acquired.

I flew Emirates twice in 2018 and was surprised by the drop in recent reviews. It almost makes me think of Etihad, which I initially liked but then declined (I’m not sure what their situation is like now).

Bonsoir, je pars mardi 14 Janvier 2020 avec la compagnie Thai Airways pour Bangkok et je viens de m'apercevoir que le billet d'avion de mon mari avait été mis Mms ( Mme) au lieu de Monsieur. J'ai téléphoné à la compagnie qui me dit que je dois payer au minimum 50€ ( bon ça je vais dire ça passe…) mais on me dit aussi que je dois payer la différence entre le billet d'avion au moment de l'achat ( en Avril 2019) et le prix d'aujourd'hui - grosse différence. Ya t il des personnes qui ont eu ce problème et surtout peut on me dire si je prends un risque de me présenter à l'enregistrement. Sachant que le nom et le prénom eux sont bon - Merci de me tenir au courant dans les meilleurs délais car j'avoue que j'engouasse un peu

Michou

We bought round-trip tickets from Mulhouse/Basel to Maun (Botswana) in January 2023 through Option Way.

Turkish Airlines issued the entire round-trip tickets. The flight plan was:

31 August 2023: TK 926 from Basel/Mulhouse to Istanbul and TK38 from Istanbul to Johannesburg 1 September 2023: Airlink (4Z)300 from Johannesburg to Maun. 11 September 2023: Airlink (4Z)301 from Maun to Johannesburg and TK43 from Johannesburg to Istanbul 12 September 2023: TK1923 from Istanbul to Basel/Mulhouse.

On 1 September, on the outbound trip, Turkish Airlines flight TK38 from Istanbul to Johannesburg arrived 1 hour and 30 minutes late due to airport congestion. As a result, we missed our connection with Airlink flight (4Z) 300 from Johannesburg to Botswana (even though the initial layover time was sufficient for the connection). Upon arrival at Johannesburg Airport, a Turkish Airlines agent greeted us, booked us a room near the airport, and rebooked us on the same flight for the following day, 2 September. On 2 September, after numerous difficulties checking in at the Airlink counter in Johannesburg, we finally reached our final destination with a 24-hour delay. We lost our first day of vacation in Botswana, including the activities that were planned for that day. On 11 September, during our return trip and almost certainly due to the rescheduling of the outbound flight, the Airlink check-in counter in Maun did not recognize our tickets issued by Turkish Airlines. After many searches and phone calls, we had to buy new tickets for the Maun/Johannesburg flight 4Z301. This cost us 9,306 Botswana pula (643 €). Upon arrival in Johannesburg, the Turkish Airlines check-in counter again had trouble identifying us for flight TK43 from Johannesburg to Istanbul. It’s clear that the root of our check-in problems stemmed from the renumbering of our tickets when the Turkish Airlines representative rebooked us on the Airlink (4Z)300 flight for 2 September. During this process, all subsequent flight tickets must have been canceled. Since our return, I’ve requested the following from Turkish Airlines: · Compensation under the European Regulation EC 261/2004 of 11 February 2004 for flight delays, amounting to 600 € per passenger. We meet all the conditions: departure from a Franco/Swiss airport, arrival at the final destination more than 4 hours late, and a distance greater than 3,500 kilometers. Turkish Airlines has not provided evidence that they did everything possible to avoid this delay. · Reimbursement for the Airlink Maun/Johannesburg tickets on 11 September, which we had to pay again to Airlink even though we had already paid for them through our agent, Option Way. Turkish Airlines refuses compensation on the grounds that they complied with all regulations. Turkish Airlines and Airlink are passing the buck when it comes to reimbursing the tickets we paid for twice. For Turkish Airlines, claims can only be made through their website, and each time a different agent responds. I’ve contacted our insurance, legal protection, the travel ombudsman... without success. Currently, the case is with a lawyer working for "Air Indemnité," but I have little hope. Obviously, I won’t be flying with Turkish Airlines again—they seem to have a habit of not respecting schedules or customer satisfaction. A good lesson for planning very long layovers.

Hi there,

Does anyone know of an agency that specializes in flight delay compensation with a reasonable commission? The ones I’ve come across online charge 27-30%.

Thanks

Hi there,

I’m looking at tickets for Thailand, and China Southern has some great prices. When I check reviews on TripAdvisor, though, there are some really bad ones—but as usual, people only leave reviews when they’re unhappy. So I’d love to hear how this airline generally is?

Hi there, I need to book my tickets to Marrakech for 2025. For those who’ve already flown with Royal Air Maroc, do you know if I should include the accent on my last name? I’m also unsure whether I should include my second first name (it’s not a compound first name). Before making a mistake, I’d rather ask around. Thanks in advance!

Bonjour,

Je souhaite réserver un billet d avion sur virgin australia, pour aller en tasmanie.

Au moment du paiement, je rentre mes données bancaires et pourtant, ils me disent que le numéro de ma carte bancaire "is too short". Comment faire? Le numéro est pourtant correct.

Merci de votre aide

Il fallait bien que je ramène un autre souvenir impérissable que mon simple souci d'hôtel pour Thanksgiving à Page Arizona ! Alors j'ai décidé de rentrer mercredi dernier par "le" vol qui allait avoir un problème au départ de Phoenix ! 😉

Je rappelle que l'année dernière j'avais eu un problème de retard de vol suite à une grève de la Lufthansa.

Cette année j'ai décidé de faire plus fort ! ... Donc, nous montons à bord du vol BA0288 de British Airways au départ de Phoenix. Tous va bien jusqu"au moment du décollage. L'avion s'envole, nous y restons environ 30 minutes et on nous annonce que l'avion va faire demi tour pour se reposer à Phoenix à cause d'un problème sur un des réacteur...

Je découvrirais plus tard sur des vidéos que le réacteur en question crachait tout simplement des flammes... Effrayant ! 🤪

Donc retour à l'aéroport de Phoenix, je vous passe les détails, vol annulé, à 3H du matin le personnel de British Airways arrive à me trouver un nouveau vol (Le même le lendemain au passage). Donc 5H d'attente interminable plus tard, je sais que je part 24H plus tard, le 7 décembre à 20H40

Je demande qu'ils me réservent une chambre d'hôtel, puisque c'était la condition pour accepter de partir 24H après mon premier vol.

Le personnel de British m'annonce que tous les hôtels sont complets et qu'en gros fallait que je me débrouille tout seul.

Donc je précise... Tous les hôtels de phoenix.. J'ai fait une petite recherche, cela représente environ 62 000 chambres complètes sur phoenix ! wow ! 😛

Sympa British ! Donc, à pied, bloqué dans un aéroport à 3H du matin, avec franchement zéro envie de claquer 100$ de taxi pour trouver un hôtel, et la même chose le lendemain pour rentrer, compte tenu qu'on ne peux pas leur faire confiance pour réserver une chambre d'hôtel, je les vois mal me rembourser facilement par la suite... Je me retrouve donc plus ou moins obligé de dormir dans l'aéroport...

Je vous passe encore tous les détails, pas de repas le lendemain, ni même une boisson... Juste une bouteille d'eau et un sandwich le premier soir (J'aurais du en prendre plusieurs si j'avais su...)

Le lendemain le personnel de British n'arrivera que vers 16H30, frais, bien dormi et douché... J'aurais galéré comme un SDF dans ce foutu aéroport, dormi par terre, cracra...

Je demande à voir le manager, lui explique ma mésaventure après un atterrissage d'urgence, je leur rappelle que la moidre des choses était de m'aider à avoir une chambre d'hôtel.

Le manager super froide et limite désagréable... Elle ne sait dire qu'une chose :

"Nous avons fait tout ce que nous pouvons pour vous, Bon vol Monsieur" !

Voilà je voulais faire un peu de pub à British.

Bien entendu depuis British ne répond pas aux messages, ni même aux Tag sur les réseaux sociaux...

Reste à m'occuper des demandes d'indemnisation pour le coup bien mérités...

La suite au prochain épisode...

Which airline to fly to São Vicente from Praia? On the Cabo Verde Air website, no flights are scheduled for April or May...

Hi everyone,

I’m leaving this Saturday the 30th with Iberia, and they’re not responding to emails or picking up the phone 😐. So I’m trying here with my three questions:

1 - On the way there, I’d like to check a pack of water (Vittel 1.5L x6 bottles) in my hold luggage since it’s not allowed in the cabin. I’d like to know if this is allowed or if there are any restrictions in the hold as well (aside from the maximum weight of the luggage, of course)?

2 - I have a disability, and my health hasn’t been improving, so I’ve needed a cane to get around for a while now. At the airport, they’ll put me in a wheelchair with special assistance (I’m used to it). I’ve brought a folding cane for the trip—am I allowed to have it in my carry-on luggage? (It’s a basic walking cane that folds, no fancy handle that unscrews with a sword inside or anything like that). The wheelchair is great, but before the flight, I’d like to stretch my legs a bit .

(The question might seem silly, but I’ve had some weird surprises at airport security before—a glass knick-knack that confused them for a while, even though it was just a small glass rose under a dome, or another time, my empty hair spray bottle caused a lot of hesitation.)

3 - I never received an invoice for my Iberia flights (booked in February), and I’ll need it (since a small part might be reimbursed by my works council). I’ve checked my Iberia personal space, but there’s no invoice anywhere. Do you know how I can get it? (Given that they don’t respond to emails—or if they do, it’s off-topic—and they don’t answer the phone.)

Thanks so much for your help!

Good evening. I hope you're all doing well. Sorry in advance—my message will be a bit long, and sorry for any spelling mistakes.

So, here's the thing: I booked a flight ticket through an intermediary to go to Réunion from November 29th to December 16th. This evening, I was checking the dates and times of my flight, and—WHAT A NASTY SURPRISE!!

My outbound ticket is correct—no issues, the day and time match perfectly. But there’s NO flight at the time listed on my return ticket!!! I thought it must be a glitch. I refreshed the page several times, cleared my history, and even searched on other sites and in private browsing.

But it’s still the same—no flight on December 16th leaves at the time shown on my ticket. I went back to the intermediary’s site, then checked the airline’s website, and I had the idea to try December 15th for the departure—and BINGO! The return flight time, the airline, the type of plane—everything matches.

I realized then that the site that sold me the ticket made a mistake on the return date. I don’t know what to do because I can’t get anyone on the phone.

Since the error is on their end, are they obligated to change my flight to December 15th, or do I have to pay for a new ticket?

If I ask them to put me on another flight on the 16th, will I have to pay fees or not?

I’m completely lost and pretty upset, so if you have any answers to my questions, I’d really appreciate it. Thanks in advance!

Booking for October 28th to Varadero, on October 22nd I was notified that it was canceled. I called and changed it to November 7th, departure at 7 AM. On November 6th, an email informed me that it was delayed until 12:30 PM. My return from Varadero on April 14th, 2025—on November 17th, another email notified me that my return flight on April 14th would no longer be direct but would make a stopover in Toronto. So, a heads-up to those thinking of booking with Air Canada...

Supposedly modification insurance = big scam, let me explain:Hello,

I’ve been an Edreams customer for decades, spending tens of thousands of euros with them. For this latest trip, we knew our departure date but weren’t sure about the exact return date. So, we booked tickets supposedly "Modifiable sans frais" (fee-free modifiable).

We left on September 3rd, and a week before the initially booked return date, we finalized our schedule. I went to my booking to make the change. And then... I found out that if you’ve already taken your outbound flight, you can no longer modify the return flight!!!!!!!

Like most people, I didn’t read the long, complicated, and tedious fine print in the terms and conditions—which I later took the time to go through. Here’s an excerpt: "Flexible Name Guarantee Our Superflex fare includes a Flexible Name Guarantee that allows customers to change the full name of one of the passengers on their flight tickets. This contractual guarantee takes effect at the time of booking and expires 24 hours before the start of the trip, determined by the date and time of departure of the first flight included in the booking."

In short, I paid an extra 500 € for this insurance (for 4 tickets) that’s absolutely useless.

In my opinion, when I book a modifiable ticket, it’s PRECISELY BECAUSE I KNEW I’D NEED TO CHANGE MY DATE ONCE I ARRIVED AT MY DESTINATION.

But I learned that this insurance stops 24 hours before departure.

So, if you’re thinking of changing your return dates after you’ve already taken your outbound flight, well, this insurance won’t work—and they make sure not to clearly explain that to you.

So, dear EDREAMS, thank you for being my booking portal for 15 years. I’ve traveled all over the world (74 countries visited—who can top that?), spent a fortune on your site, and I’m saying "Adios". On top of that, I’ll take care of your online reputation since it’s my job (digital marketing).

Hasta la vista

Bonjour,

C'est le vice-président de la Birmanie (Myanmar) qui vient tout juste de l'annoncer, les vols internationaux pourraient ne pas reprendre avant octobre en Birmanie. Une situation délicate pour les professionnels du tourisme et les compagnies aériennes qui sont déjà en souffrance depuis le début de l'année.

http://coupsdecoeurenasie.over-blog.fr/2019/02/les-news-en-birmanie.html

My request: We would like to modify our return flight booking scheduled for December 3 under reference: O__T. We’d like a flight that gets us to France no later than January 27, 2025, under the same conditions as our current ticket. Please let us know the options and any additional fees. (We paid 2,256 € for the round-trip Bordeaux/Tamatave tickets for 2 people.)

Air Austral’s response: We’ve managed to free up seats for January 22. (Same class.) The penalty and adjustment fee is 895 € per person. (That’s 1,790 € for 2.)

My response: Given the outrageous prices Air Austral is charging for a date change, we’re confirming our flight on December 3, 2024, for Tamatave/Bordeaux. Also, you can count on me to share this experience with Air Austral on various online forums. It’s absolutely shameful to offer a flight change for 1,790 € when buying new tickets would cost us 1,564 €. I think Air Austral’s pricing policy is going to interest a lot of people online, and I can assure you that you’ve just lost two customers who will give you some great publicity.

Despite a complaint, no reaction from Air Austral—they’re clearly in big trouble...