Discussions similar to: Croisière Azur Croisière
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Looking for travel companions for a cruise
Hi everyone, I’m starting to look into small solo cruises, for now in November. It’s my first cruise, so I’m a bit nervous. Anyone potentially interested in 7 days in Italy, Tunisia, and Spain? If you’ve got any tips, I’d love to hear them. Looking forward to reading your replies
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"Tropical Odyssey" CFC Renaissance – November 1st to 22nd, 2025
We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way. There’s so much to say that I’ll proceed chapter by chapter. Pre-Cruise On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025. The return flight was included in the price of this trip. From January, right after booking, this adventure got off to a bad start. Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."

"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.

Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port. Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports. Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination. During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations. Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story. Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer. Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain. A completely unremarkable stop—nothing outstanding. As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments. .......... to be continued soon.
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Review of the CFC RENAISSANCE's 'EN VOGUE' experience
😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
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Negative experience feedback with Croisières.fr
Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.
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Questions and worries about going on a cruise again
Hi...back on VF since 2020.. From 2020 to 2022 in hibernation due to the Covid years...and 2023-2024 only local trips...I'm getting back into international travel this year, 2025, and after a trip to Nice and Monaco in January, I signed up with some friends for a Costa Smeralda cruise...but I realize I've lost my motivation for cruising...I can't stand the idea of being on a boat anymore, with all the things I worry about...getting sick, the crowds, boarding and disembarking at ports, mass-produced food...my three friends insist on having me with them, especially since we booked two balconies for the four of us :) ... What are cruises like these days? ...I'd love to know if the atmosphere and buffets are still great?
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Solo cruise: is the cruise destockage deal worth it?
Hi there, I’m thinking about taking my first cruise. Has anyone ever booked with Destockage Croisière? I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon. It’s with MSC, and the ship is the MSC World Europa 5*. Has anyone traveled on this ship before? If so, I’d love to hear about your experience. Also, if you have any tips to share, I’m all ears. And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.? Thanks so much!
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Cruise Canceled on the Celebrity Infinity
Hi everyone, Here’s a little story about what happened to me—I was supposed to go on a cruise on the CELEBRITY INFINITY on February 16th, but nothing went as planned 😕 We left for Athens on February 14th, had a good flight, and stayed at the same hotel as last year, the PHIDIAS PIRAEUS HOTEL, which we really liked. But this year, it was disappointing—no upgrade from BOOKING, so a smaller room and, above all, noisy because of a compressor sound.... Anyway, we arrived in the late afternoon, took a walk, and found a really nice restaurant in the pedestrian streets of Piraeus. The next day, the 15th, we maybe thought about going to the island of Aegina, but we got up a little too late, so we just went for a walk. We came back to the hotel for a break, then got ready for a massage I had booked online. I absentmindedly checked my phone… an email from CELEBRITY announcing the cancellation of the cruise!!! That’s a first for us—we were a little shocked by the news 😕 TO BE CONTINUED....
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Cruise in the fjords: your recommendations for organizing our visits?
Hi there,

We usually travel as "backpackers," but this year we’re making an exception with a CFC cruise to Norway.

We’d like to explore the stops on our own so we can choose what we like at our own pace.

Do you have any experiences or great tips to share with us?

Our destinations: Stavanger, Bergen, Geiranger, Ålesund, Nordfjordeid, Flåm, Lyngdal

Thanks for your help
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Norwegian Fjords Cruise: What to see during the stops?
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.

Thanks in advance to anyone who can share what there is to see or do in these places.

When I get back, I’ll post what we did—it might help others who come after us.

Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.

Thanks everyone!
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Fjord cruise from Bergen to Kirkenes
Hi there, we’re planning a trip to Norway next June. Since my partner gets vertigo, renting a car is out of the question. So, we’re thinking of doing the Bergen to Kirkenes route by cruise—6 nights, 7 days—with either Hurtigruten or Havila. Is this journey as amazing as it sounds? Is one provider better than the other?

Basically, any tips would be super helpful.

Thanks.
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Transatlantic Cruise on Norwegian Viva
Hello, We’re sailing on the Norwegian Viva from Lisbon to Galveston. From what I’ve read on the NCL site, there’s no formal night; is that correct? If so, that’ll lighten the suitcase! 😊 The ship stops in Cabo Rojo in the Dominican Republic, and I haven’t found much info on this stop—it seems to be recent. I’m thinking of just heading to the seaside near the ship, but if you’ve got another **bon plan**, I’m all ears. Same for La Romana: last time we went to Bayahibe Beach, so if you’ve got another idea... Thanks in advance!
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Lan Ha Bay Cruise (Vietnam)
Hello,

We’re heading to Vietnam next March and would love to do a cruise in Lan Ha Bay, which seems like a more preserved and less touristy alternative to Halong Bay. However, there are so many different companies out there, and we’d really appreciate your advice and firsthand experiences to help us make the right choice.

We’re looking for a 3-day, 2-night cruise on a small-capacity boat to avoid overly large groups.

A big thank you to anyone who takes the time to share their recommendations to help us with our search!

Have a great day! 🙂
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Costa Japan Cruise
Good evening, cruise friends! I’m planning my Japan cruise with Costa.

Is it more worthwhile to book excursions before departure? With MSC, yes, because you save 15%, but what about with Costa?

For those who’ve already done this cruise, do you have any tips or recommendations, please? We’re staying 1.5 days before and 3 days after in Hong Kong. Thanks in advance! Chantal Ports of call: Hong Kong - Keelung (Taiwan) - Japan (Naha - Kagoshima - Tokyo - Kobe - Nagasaki) - Busan (South Korea) - Hong Kong
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Mediterranean Cruise Solo
Hi there, I’d love to go on a Mediterranean cruise, but I’m a bit nervous about doing it solo. Thanks for your advice!
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Mykonos-Santorini cruise: what to see?
Hello! I’m going on my very first cruise in September 2025.

Departure from Civitavecchia—

Mykonos - Santorini - Kusadasi...

A few questions: Apart from Ephesus, Naples, and Pompeii, I’m pretty much heading into the unknown for Santorini and Mykonos. I’ve been following some of your posts about Santorini—thank you for those! What do you recommend for Mykonos? I’ll be spending 3 days in Rome before the cruise. At the end of the cruise, I don’t plan to return to Rome. Could you tell me what transport to take from Civitavecchia to Fiumicino Airport? Thanks so much! 🙂 Françoise
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Cruise on the Pangalanes Canal
Hi, For my upcoming trip to Madagascar in November, I’d like to take a cruise on the Pangalanes Canal. We’ve been offered a 3-day, 2-night trip between Mananjary and Mahanoro. Has anyone done this? Are there too many hours on the boat? Is it worth it? They’re offering either a bivouac or a hotel—what do you think? Thanks for your feedback.
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River cruise in Italy
Hi, We’d love to do a river cruise in Italy. We’ve never been on a cruise before and we’d like to combine a river cruise with excursions. Has anyone done this before? If so, any info or suggestions would be really helpful. Which ship and itinerary would be best? Thanks in advance for your help.

Ginout
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CFC Cruise: Is the Sandnes/Stavanger stop still planned?
Hi everyone, From March 31 to April 10, I took the Viking Lands cruise with CFC. Out of curiosity, I checked the Renaissance’s route yesterday and noticed it didn’t make the Sandnes/Stavanger stop that we had. Maybe the itinerary was planned that way? Best regards,
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Viking Legend Cruise - Exploring on Our Own
Hi! I’m doing the Viking Legend cruise, and if you have any great tips, I’d love to hear them. We’re not big on excursions—we prefer to explore on our own. So if you can help us out, that’d be amazing. Thanks in advance!
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Mediterranean Costa Cruise - Great Tips for Excursions
Hi everyone, I’m new to this forum and I’m going on a Costa cruise in three weeks with my family (there’ll be 14 of us in total). The planned stops are: Barcelona, Palma, Ibiza, Palermo, Rome, and Savona. Given the high cost of the excursions offered by Costa, I’m looking for tips and great deals. In your opinion, what are the best excursions to do at these stops? Which sites shouldn’t be missed? Thanks in advance for your recommendations.

SANDRINE🙂
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