hi, I’m traveling to the United States via Canada. I’ve already arranged an AVE for the Canadian transit, but I’ve lost the email with the AVE number. Could you tell me how to retrieve this AVE number? Thanks in advance for your help

I'm looking to print a standard police form because I'm traveling to Senegal in a motorhome in early 2025. I saw on the forum that it's highly requested in Mauritania, Senegal, and even Guinea by police or military on the roads. Thanks for your help.

Hi Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily? Thanks

Hi, I'd like to know—I'm planning to go to Taiwan and would like to make a stop in China, then another stop in China on my way back from Taiwan.

In total, I'd stay less than 30 cumulative days in China, but would I still be allowed to return after coming back from Taiwan (while still benefiting from the visa exemption)?

Thanks! ^^

Hi there,

I’m planning to apply for my UK ETA soon and I’d like to know if I need to have a digital ID photo ready already or if the British government’s app takes a photo of us.

I read that the app will ask us to scan our face and take a photo, but on the official site, they just say to have a digital photo available.

So to avoid paying a photographer for nothing, has anyone already applied for their ETA using the app?

Thanks in advance

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

Hello, My partner, who is Malagasy, would like to visit France (ideally in mid-August) and therefore apply for a short-stay visa (90 days). I’ve heard that many applications are refused even when all the required documents are submitted, which is why I’m here—to get advice and guidance to be "almost" sure the application will be accepted. I have a lot of questions, and your help would be invaluable to us.

She is 27 years old, has a passport with her current occupation listed as self-employed (she owns a "taxi-brousse" truck) and thus has a statistical card, a business license, and annual tax certificates. She started her business at the beginning of this year.

As for me, I am an adult with a disability. I receive disability benefits until May 2026. I’m in the process of professional reintegration and will start a job in a few days, likely on a fixed-term contract (CDD).

Here are my questions about the supporting documents to provide:

-Purpose of the trip/stay

Flight ticket reservation (round-trip) (the ticket should only be purchased once the visa is approved). Letter of commitment to return, written on plain paper. Any other document demonstrating potential family, economic, or material ties in the country of residence. Confirmation of a booked organized trip or any other document outlining the planned itinerary.

I’ve been told that for the flight reservation, my partner just needs to go to Air Madagascar in Antananarivo and pay around 50,000 ariary to get this reservation. Given that the French short-stay visa takes between 15 to 45 days (I might be wrong) to be processed and approved, I wonder if the reservation will still be valid if the visa is approved late. For the letter of commitment to return, I assume two sentences are enough, and what matters most are the documents proving ties to the country of residence (her economic activity). Do you think that will be sufficient? And for the planned itinerary, since this isn’t an organized trip, what document could work? A handwritten letter explaining a few planned visits?

-Proof of residence in the country of origin

For employees: original work certificate, original leave certificate, last 3 payslips (or bank statements). For retirees: pensioner’s card and last 3 pension statements. For traders or entrepreneurs: professional registration, professional card, and recent bank statements.

For liberal professions: professional registration, professional card, and recent bank statements. For unemployed applicants and students: sponsorship letter and copies of the sponsor’s financial documents.

For this point, she can justify her self-employed status with the statistical card, business license, and annual tax certificates. As for bank statements, she deposits her earnings in cash into her bank account—will this be an issue during the application review?

-Financial resources

Bank account statements (last 3 months). Last 3 payslips or pension statements. Foreign currency allocation certificate, whose origin must be demonstrated (recent bank statement, savings account), issued by local banks or exchange offices (minimum 32.50 € per day if staying with a private individual or 65 € per day if staying in a hotel) or presentation of an international bank card with supporting account statement.

I need help with this point because I don’t fully understand what she needs to provide as a self-employed individual, especially since she doesn’t earn 32.50 € per day. I can obviously transfer money to cover this. So, overall, what documents should be provided for this section?

-Accommodation

Confirmed hotel reservation with the hotel’s phone number and reservation number / payment confirmation for stays longer than 1 month or original hosting attestation.

For this point, do I just need to write a handwritten letter stating that I will be hosting her? Then scan it and email it to her? Is that all?

-Travel medical insurance

Insurance certificate: must specify the amount and scope of coverage (30,000 € coverage / medical expenses and repatriation).

For this, I’ll opt for AXA Schengen insurance (low-cost). Any advice is still welcome...

I have one last question about the following point:

The short-stay visa allows you to stay for a maximum of 90 days for a continuous stay or multiple stays within the Schengen area over a 180-day period.

If we decide to leave the Schengen area during the stay (to visit the United Kingdom, for example), will the 90-day visa be paused and resume once we return to the Schengen area? And if so, can we plan a return ticket beyond the 3 months by justifying an exit/entry?

Thank you in advance for all your advice and suggestions. I may have forgotten some important points—feel free to let me know.

Best regards.

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Hi,

I’m going on leave to Cape Verde on 12/06/25 and completed the mandatory registration to enter the country. After filling in my identity, passport number, and hotel address, I tried to pay with my debit card. However, I couldn’t validate the payment—an error message appeared, and the same thing happened with two other cards (bug?). If it still doesn’t work by the time I leave, can I pay the fee upon arrival? Is there a way to do it at the Cape Verde Consulate in Paris?

Thanks.

Hi there, My departure is slowly approaching, and now that I’ve got my Russian visa sorted, I’m fine-tuning the rest of my trip to Tajikistan. Since the Tajik visa is no longer required for stays under 30 days (for French nationals), I’ll need to visit the Ministry of Interior (OVIR) to register within 10 days of entering the country. No big deal, though, since I had to go there anyway to apply for my GBAO permit. 😉 However, I’ve *seen* several reports from travelers (mostly motorized) mentioning that you need an entry permit for Kyrgyzstan, which has to be arranged in advance at the Kyrgyz Ministry (consulate?) in Dushanbe. Otherwise, you’re *stuck* at the Kyzyl-Art border (with no Wi-Fi, of course, to try and sort it out). The most recent report was from a year ago, so I’d love to know if this is still the case and if it’s indeed at the Kyrgyz Ministry (consulate?) where you need to go for this pre-authorization. Does anyone have any recent info on this? Thanks in advance!

hi Do you know of any travel insurance for someone with a pre-existing condition? Can a person who’s had a heart attack and is on medication get travel insurance? Thanks

Hi there,

We’re a group of 7 people heading to SRI LANKA in March.

We’re transiting through Mumbai (Air India flight), then after a few hours, we’ll take a SriLankan Airlines flight to Colombo.

The return trip follows the same route 26 days later.

The issue is about the Indian visa.

1- Do we need an Indian visa since we’ll only be at Mumbai Airport for a few hours (no checked baggage)?

2- Do we need a double-entry visa?

Thanks for your help—everything I’ve read online is pretty unclear.

Hi, we’re heading to Laos for 3 weeks from December 12 to January 1, 2025. We land in Bangkok. We’d like to know if we need a visa for a very short stay in Thailand since we’ll just be passing through. I read that since July 2024, a visa isn’t required for stays under 30 days. Is that correct?

Thanks for your help! Elise

Hi there,

My partner, our 8-year-old daughter, and I are going on vacation to Gex.

We’ve decided to spend one day in Switzerland and another in Italy. Will we need ID (national ID card or passport)? Do we also need ID for our daughter?

Thanks so much for your answers! 🙂

Hi there, I know there are similar topics here and elsewhere, but they’re a few years old, and I need an up-to-date answer to make sure I don’t throw over 1000 € out the window. Thanks for your patience.

I’m planning a trip from France to Alberta/British Columbia, and I’m unsure about which bank card to use for the security deposit with the rental company (I’m thinking of going with AVIS).

I contacted Avis Canada, and they told me a credit card is absolutely required. I asked my bank for a credit card (a *real* credit card), but they only offered me a deferred debit card.

My question: For a rental with Avis Canada, is a Gold International Mastercard deferred debit card usable for the security deposit needed to finalize the rental? Is the "CREDIT" label enough? (Some cards say "CREDIT" and others say "CARTE DE CREDIT"—seems minor, but it’s actually a big deal in how the card works.)

I’ve seen conflicting info everywhere I look... My bank says it’s *usually* okay (the deferred debit card), while Avis Canada insists it *must* be a credit card, not debit—even when I mention the deferred debit card.

I know the whole credit card concept is already confusing, and on top of that, some sites say a deferred debit card counts as a credit card, while others say it doesn’t.

Thanks to anyone who can share a recent experience! Have a great day

Hello, We’re heading to Cambodia for a trip. We have a 2h50 layover in Ho Chi Minh City on the way out and a 3h45 layover in Hanoi on the way back. Do we need a visa for this transit? Thanks for your help...

Hello, I’m from Quebec, and my driver’s license is in French. I’m planning to rent a car in France in July 2025 with Sixt. When I check their website, it says I need to present my driver’s license and passport, so I wouldn’t need an International Driving Permit. However, if I keep reading, they specify this: «It is recommended for customers whose driver’s license was issued by a state not listed here (https://www.sixt.com/help-center/articles/permis-de-conduire/) to bring an International Driving Permit or a French translation by an organization listed in section b), as authorities may request to see the license during official checks.» When I click the link, I get an error page, so I can’t get all the information. Has any Quebecer rented a car through Sixt in France and could tell me if I can avoid the translation fees for a license that’s already in French (mine and my partner’s)? Thanks so much!

Hi everyone,

I’m finally heading to Mongolia for two months this August and September. Do you know the procedure for applying for a visa, since I’ll be there for more than 30 days? Looking forward to your tips! Thanks! !

Hi Where can I get a visa for Egypt? There are several sites and different prices.

Hi, We're heading to Germany in August. Finally, after all this time I wanted to go back to Germany :) I think I need an eco sticker for my car, but I'm not sure. I found this info: "Since June 1, 2022, it’s no longer necessary to buy the German eco sticker to drive in Freiburg-im-Breisgau’s Umweltzonen (low-emission zones). The Crit'Air sticker, rated from 0 to 3, is recognized by the authorities." Could you tell me the name of the website where I can find this info, please? We’ll be staying in Brigachtal (Baden-Württemberg). We’ll visit Friedrichshafen, Triberg, and Hohenzollern Castle.

Thanks :)

Hi everyone! I’m planning to retire in Agadir in 2026, preferably in a furnished rental not too far from the souk and the sea. I’ll be bringing my two African grey parrots and two cats. I’d like to know what formalities I need to take care of, and if I transfer my pension to Agadir, which bank would you recommend? What about health insurance? Is the healthcare system good there? I’ll have around 2000 € in retirement income. Do you know of any rental agencies that work with French expats? Any advice would be greatly appreciated—I’m planning to visit for a week next year to check things out. Thanks in advance for your tips!

Best regards, Lorraine

Hi,

There are rumors going around about the ETA: it must absolutely be on your smartphone in the "ETA" app.

Paper documents might not be accepted. Is this real or just a hoax? Thanks, I’m leaving in 3 weeks. My passport is good to go and my ETA is still valid for a year, but I only printed the email I received. Thanks everyone.

Hi everyone, For an Egypt e-visa application, they ask online: Country you’re traveling from Now, if you’re French but leaving from Italy, for example, what do you put? Has anyone been in this situation before? Thanks

hi, Is it possible to enter Sri Lanka with a continuation ticket to India without having a valid Indian visa for the planned departure date from Sri Lanka? That way, I could get my visa during my stay in Sri Lanka. I have a valid Indian visa that expires mid-stay, and I can only apply for a new one once the current one has expired. Thanks

Hi everyone,

I’m applying for an O-A Visa from France, and they’re asking for a criminal record extract. In the site’s FAQ, there’s a question that interests me: "I want to present my criminal record extract to the administration of another European Union state. What do I need to provide?" But when I click for the answer, I get a "404 error"... of course 🤪.

My questions are simple: - Is it really the "extrait n°3" that’s required for the O-A Visa application? - Do I need to have it translated into English?

Thanks in advance! Olivier

hi

we’ve got a 16-hour layover at Shanghai Airport in March 2026—is it easy to leave and come back? Do we still need a visa? Or do we have to return to clear customs? Do we need to buy another ticket? Thanks for your help

Hi everyone, My question is simple. Do you need an international driver's permit in Thailand to ride a basic scooter?

Hi there, Do I need a return ticket? Proof of insurance and a hotel reservation?? I’m French. Also, is there any control on meds and sleeping pills?? Thanks a bunch!

Hi everyone,

I booked my round-trip ticket from Paris to Phnom Penh (way too quickly, of course) because I’d like to start in Laos. I’m traveling from November 5th to December 3rd. So, I’m wondering: when I arrive in Phnom Penh on the 6th and take a flight directly to Laos without leaving the airport, do I still need a visa for Cambodia? Also, which airport in Laos would you recommend—Luang Prabang or Vientiane?

Thanks so much for your advice!