Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi there,

We’re planning to drive to Senegal by car. We’re a little nervous because it’ll be our first time making the trip with a car that isn’t ours. We’re doing the trip to deliver it to its owner. Has anyone here done this before? What documents will we need?

Thanks in advance for your tips!

Hi,

I’m leaving for Morocco on 18/10 with my wife and daughter. I’ll be returning to France on 25/10. My daughter’s passport expires on 30/11, which is less than 90 days before we return to France.

Can I still travel to Morocco with my daughter?

Thanks

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hello, My partner, who is Malagasy, would like to visit France (ideally in mid-August) and therefore apply for a short-stay visa (90 days). I’ve heard that many applications are refused even when all the required documents are submitted, which is why I’m here—to get advice and guidance to be "almost" sure the application will be accepted. I have a lot of questions, and your help would be invaluable to us.

She is 27 years old, has a passport with her current occupation listed as self-employed (she owns a "taxi-brousse" truck) and thus has a statistical card, a business license, and annual tax certificates. She started her business at the beginning of this year.

As for me, I am an adult with a disability. I receive disability benefits until May 2026. I’m in the process of professional reintegration and will start a job in a few days, likely on a fixed-term contract (CDD).

Here are my questions about the supporting documents to provide:

-Purpose of the trip/stay

Flight ticket reservation (round-trip) (the ticket should only be purchased once the visa is approved). Letter of commitment to return, written on plain paper. Any other document demonstrating potential family, economic, or material ties in the country of residence. Confirmation of a booked organized trip or any other document outlining the planned itinerary.

I’ve been told that for the flight reservation, my partner just needs to go to Air Madagascar in Antananarivo and pay around 50,000 ariary to get this reservation. Given that the French short-stay visa takes between 15 to 45 days (I might be wrong) to be processed and approved, I wonder if the reservation will still be valid if the visa is approved late. For the letter of commitment to return, I assume two sentences are enough, and what matters most are the documents proving ties to the country of residence (her economic activity). Do you think that will be sufficient? And for the planned itinerary, since this isn’t an organized trip, what document could work? A handwritten letter explaining a few planned visits?

-Proof of residence in the country of origin

For employees: original work certificate, original leave certificate, last 3 payslips (or bank statements). For retirees: pensioner’s card and last 3 pension statements. For traders or entrepreneurs: professional registration, professional card, and recent bank statements.

For liberal professions: professional registration, professional card, and recent bank statements. For unemployed applicants and students: sponsorship letter and copies of the sponsor’s financial documents.

For this point, she can justify her self-employed status with the statistical card, business license, and annual tax certificates. As for bank statements, she deposits her earnings in cash into her bank account—will this be an issue during the application review?

-Financial resources

Bank account statements (last 3 months). Last 3 payslips or pension statements. Foreign currency allocation certificate, whose origin must be demonstrated (recent bank statement, savings account), issued by local banks or exchange offices (minimum 32.50 € per day if staying with a private individual or 65 € per day if staying in a hotel) or presentation of an international bank card with supporting account statement.

I need help with this point because I don’t fully understand what she needs to provide as a self-employed individual, especially since she doesn’t earn 32.50 € per day. I can obviously transfer money to cover this. So, overall, what documents should be provided for this section?

-Accommodation

Confirmed hotel reservation with the hotel’s phone number and reservation number / payment confirmation for stays longer than 1 month or original hosting attestation.

For this point, do I just need to write a handwritten letter stating that I will be hosting her? Then scan it and email it to her? Is that all?

-Travel medical insurance

Insurance certificate: must specify the amount and scope of coverage (30,000 € coverage / medical expenses and repatriation).

For this, I’ll opt for AXA Schengen insurance (low-cost). Any advice is still welcome...

I have one last question about the following point:

The short-stay visa allows you to stay for a maximum of 90 days for a continuous stay or multiple stays within the Schengen area over a 180-day period.

If we decide to leave the Schengen area during the stay (to visit the United Kingdom, for example), will the 90-day visa be paused and resume once we return to the Schengen area? And if so, can we plan a return ticket beyond the 3 months by justifying an exit/entry?

Thank you in advance for all your advice and suggestions. I may have forgotten some important points—feel free to let me know.

Best regards.

I'm heading to Guinea at the end of January 2026 for 15 days. I applied for my visa through their website. My application is registered (it says "saved"), but I don’t see what comes next. Should I have received an email about them reviewing my application? What’s the usual processing time after that? Thanks for your help!

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.

Hey everyone, hope you're doing well! :) I’m planning to go back to Thailand at the start of next year—once just wasn’t enough 😅 I’ve seen that nothing’s official yet, but they’re considering reducing the visa-free stay from 60 to 30 days. If I book for 58 days like last time and they change the rules last minute, what happens? It takes forever to get a visa—I saw you have to prove you have enough funds to cover your stay. How much money do you need in your account? Thanks!

Hi there,

This will be my first trip to Thailand, which will be the first stop on my Asian journey. This time, I’d like to leave with a one-way ticket so I can return to France from the last country I visit.

First and foremost, I’d like to confirm whether it’s possible to get a VOA (Visa on Arrival) when I land in Thailand without any prior steps? Is proof of onward travel (like a return ticket) required to get this visa?

If so, does it have to be a round-trip ticket from the country I’m arriving from, or can I use a flight or train ticket from Thailand to a neighboring country as proof of exit?

For Cambodia and Vietnam, is it also possible to get a VOA on the spot?

I’d also love any tips or important info you think might be useful about Thailand, Cambodia, and Vietnam—my planned destinations—especially regarding accommodation, transportation, points of interest, and, of course, any personal advice or experiences you’d like to share!

Thanks so much to everyone, and I wish you all an amazing 2025 filled with health, travel, and discoveries! !

Hi there

I’ve received my e-visa for India. Now, if I understand correctly, I need to confirm the status of my ETA. Is the ETA the same as the e-visa? Do I need to print the document? Thanks

Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d

hi everyone

We’ll be applying for a retiree OA visa by September. For our part, we’ll head back to France for a bit and return a month BEFORE our current OA visa expires to renew it at immigration. We’ve emailed several immigration offices but haven’t gotten any responses. We’ve searched online for info but haven’t found anything. What we’re really interested in is knowing which documents they’ll ask for at the immigration office in Phang Nga, for example, for our renewal. We’ve seen all the paperwork needed for the initial OA visa on the official online visa application site... but for the renewal, do we need to provide ALL the same documents? Thanks in advance

Hi everyone.

We’re a couple—I’m French and my girlfriend is Filipino. We’re not married yet. I’d like to bring her to France for a long-term stay so we can live there, she can work legally, and she can leave her current tough living conditions.

How do we go about this? What documents do the French and Philippine authorities require? Do we need to be married first?

Thanks.

Hi, what’s the amount to pay for the proof-of-income certificate for a visa extension, to make the payment?

Thanks

Hi there, I’m spending a few days in San Pedro de Atacama (Chile) and would like to cross the Argentine border to make a loop toward Salta and then return to Chile to drop off the rental car. I’ve heard that crossing the border can be tricky! Is it possible with a rental company’s authorization? Which company, and at what cost? Thanks for sharing your experiences! Best regards, Arnale

Hi everyone, in a few months I need to bring my Thai partner to France. I’m going to prepare the "attestation d’accueil" for 3 months. On the form, they ask me to act as a financial guarantor for her stay—no problem for me. But on the visa application, France asks her to prove she has sufficient income to get the visa. Is it still necessary for her to prove that, given that I’m acting as her financial guarantor? Thanks

Hi there,

My partner, our 8-year-old daughter, and I are going on vacation to Gex.

We’ve decided to spend one day in Switzerland and another in Italy. Will we need ID (national ID card or passport)? Do we also need ID for our daughter?

Thanks so much for your answers! 🙂

Hi there, hope you're doing well! :) I’m leaving from Bordeaux for Thailand this Tuesday and should land on Wednesday. I wanted to ask about the TDAC—I don’t quite get it: Do you have to do it a maximum of 3 days before departure or 3 days before arrival? How long does it take to get the document, and what form does it come in? I’m worried about messing this up—if you were arriving on Wednesday, when would you fill it out? Thanks for your feedback!

Hello,

I’m Bruno, and I need some advice for planning a long, amazing trip (at least 1 month) to the United States. I want to show my kids the incredible places I visited nearly 30 years ago! 🤪

How do I travel with 3 teens, who should I call, and what do you recommend?

Things have changed so much since then, and it’s way easier to travel at 20 with just a backpack! ^^

Thanks in advance! 😏

Hi there, Not knowing the Philippines at all, I’d like to plan a trip for February 2026—three weeks, 5 adults, 1 five-year-old, and a 16-month-old. What would you recommend? Thanks

hi, I had planned to take a gap year with my 4-year-old daughter starting this fall. A happy but unplanned event is changing the plans: a new baby arriving in just a few days. So now I’ll be waiting until she’s 5 MONTHS old. Which countries would you recommend for traveling in Southeast Asia where I’d have adequate healthcare infrastructure in case of any issues? What travel insurance do you suggest? What itineraries have you done? thanks

We’re a family of 7 arriving from Montreal at Charles de Gaulle in August 2025. We’re looking for transport to get to our rental. Any tips? Thanks

Hi there, I’m planning a 3-week trip to Greece in July with my two daughters, aged 10 and 13. After looking into it, I’m thinking of spending about ten days on the mainland and another ten in the Cyclades. I’d like to avoid tourist traps but still hit a few must-see spots. Could you share your best tips for renting a car on the mainland and what the budget might look like? I’m all ears for any great tips (accommodation, activities with my girls, areas to avoid). What’s a rough estimate for the total budget, all-inclusive? Just to give you an idea, we’re experienced travelers who’ve already done a round-the-world trip. We’re pretty adventurous, even though it’s a vacation—though we won’t be staying in no-frills hostels either! Thanks! :)

Hi everyone, We’re self-drivers planning a trip through Zimbabwe in 2026—our route is Johannesburg, Zimbabwe, Mozambique. We’ll have a rented 4x4. We’d like to know about any difficulties at the borders between South Africa and Zimbabwe, and between Zimbabwe and Mozambique. Also, which park in Zimbabwe is the best? Thanks in advance for your replies!

JP

Hi everyone. A few days ago, I asked my 14-year-old son to pick a destination for a trip, and he chose Germany. So, we’re heading to Berlin for four days in February. The catch is that I don’t know this city (or this country) at all—I hadn’t even considered visiting just a month ago . Could you please share some suggestions to make this first mother-son trip abroad a success? 🙂 Thanks for your tips and great deals. Nanyne

Hi there,

We’re a group of 14 (adults and kids), and we’re planning the following itinerary for next October:

- Day 0: Arrival and visit Fès - Day 1: Depart Fès for Midelt - Overnight in Midelt - Day 2: From Midelt to Merzouga - Overnight in Merzouga (camp in the dunes) - Day 3: From Merzouga to the Dadès Gorges - Overnight in the Dadès Gorges - Day 4: Excursion and hike in the Dadès Gorges - Overnight in the Dadès Gorges - Day 5: From Dadès to Marrakech (visiting Ouarzazate studios and Aït Ben Haddou) - Day 6: Explore Marrakech - Day 7: Return

Any tips or suggestions for this plan? Is quad biking or buggy riding in the dunes (for adults, obviously) worth it? Which spots are really worth stopping at—and which ones aren’t?

Thanks in advance for your advice!

Hi everyone, We’re French and we’d like to visit Algeria, especially Kabylie, for a stay of about ten days. We’ll be renting a car (which are the best car rental agencies?)

It seems that to get a tourist visa for less than 90 days, we need to show proof of accommodation + a flight confirmation from France to Algiers. (Which hotels in Algiers do you recommend? And which airlines?)

What should we do if the visa is ultimately refused? It’s not ideal if the response takes 2 months and we have to cancel the hotel and flight.

What do you suggest we do? What are the best practices?

Thanks in advance! Patrick from Nantes

Hello everyone, My wife Fanny and I, along with our three kids (ages 10, 12, and 14), are planning a two-week trip to Asia during the February break. This would be our first big family trip, and we’re looking to mix discovery, a change of scenery, some relaxation, and cultural immersion. We want to avoid overly organized tours or over-touristed destinations. Over 20 years ago, Fanny and I used to travel as a couple with backpacks, especially in India and Mongolia, but things have surely changed a lot since then. Now, we’re torn between: • Thailand: for its diversity (beaches, temples, nature) and accessibility for a first family trip. • Laos-Cambodia combo: for a potentially more authentic immersion, but we’re wondering if it’s well-suited for kids. - Sri Lanka: it seems amazing and family-friendly? Is the political situation stable enough? We have a few questions:

Which destination would you recommend for this kind of family setup? What itineraries might work for two weeks without feeling too rushed?

Logistics-wise: can we travel with a round-trip flight ticket, book a few basic hotels, and improvise the rest once we’re there? Or do we need to plan everything in advance (transport, accommodations, activities) for this time of year?

Thanks in advance for your valuable tips! Mathieu

Hello everyone,

My partner and I would like to travel to the Philippines at the end of August for a 4-month stay. We can’t apply for a tourist visa in advance because (from what I understand) we’d need to provide proof of hotel reservations for the entire stay. But planning a 4-month trip so far ahead isn’t something we want to do.

So my question is about extensions once we’re there:

After the initial 29-day extension request, we’d like to apply for another 2-month extension. Do you know if the same supporting documents are required for this one (pre-booked hotel, 2000 € in the bank account per month requested)?

Or can we go ahead without risk and request the extension without these documents?

Thank you so much for reading, and for this forum existing. Take care,

Boris