Hi everyone,

I’m trying to figure out how to get from Paris to Marseille or Montpellier with non-disassembled bikes by train in early July 2025... and it’s a total flop!!! Can’t find any trains that offer the bike-on-board option! It’s so complicated between SNCF-CONNECT, OUIGO, and TER INTERCITÉS!!! Nothing’s simple! I want to take my teens and their cousins on a bike trip to the Camargue, but I’ll have to start planning way ahead to sort out bike transport!!! So glad I found VoyageForum for tips! !

On the new OUIGO trains, there’s now a bike space where you can hang your bike!

https://youtu.be/MfLUXBwrsKw?si=llghy79WExLfzPXR

Hi there, We're thinking of cycling from Lisbon to Vila Real de Santo António in March. Staying at campsites along the way. I have two logistics questions: 1) Where to leave the van in Lisbon? Would it be okay to leave it a bit outside Lisbon if needed? 2) Can we take the train back from Vila Real de Santo António to Lisbon with our bikes? Thanks for any insights! Momo

Hello fellow cycle-tourers! First post on this site for our first big family cycling adventure with our two teens (12 and 16 years old) over 2 months. We're preparing to leave in June/July from Erdeven by bike, then take the train from Auray to Paris, followed by a FlixBus from Paris to Copenhagen with our 4 bikes. After that, we're looking to refine our route: Should we go to Sweden via Helsingborg and then head up to Stockholm along the west or east coast? Maybe passing through the Gotland islands, then via the Åland Islands, why not Turku? Then off to Estonia to Tallinn, ride a bit along the coast, and return by bus if we can find one that takes 4 bikes. :))

Could you share any tips on routes in Sweden: west coast or east coast to prioritize in the south? We’ve heard it’s a shame not to go up to Norway, but we’re worried about the elevation and don’t see how to make a loop work in our 2 months / 1500 km. Any ideas? And the southern Finnish coast: should we go all the way to Helsinki or not? Maybe at the expense of Estonia?

In short, we know choosing means giving something up, but if we can do it with advice from fellow cyclists, that would be amazing! Thanks in advance for your tips! Anne-Sophie and the whole Breton family: David, Axel, and Maude

Hey fellow cyclists, Cyclists on trails, paths, or greenways—why do so few (if any) of you use your bells to warn walkers, runners, and other pedestrians when they’re moving in the same direction as you? I exercise every day (brisk walking) among you in France and abroad, and it’s something I’ve noticed—often with a few scares (and I’m guessing some accidents between cyclists or with pedestrians). Personally, I always stick to the rules, walking on the left (facing traffic) so I can see you coming, but not everyone does that—neither pedestrians nor cyclists, and let’s be honest, it’s a bit of a free-for-all. 🤪 Your bikes make little to no noise, so why take risks and put others at risk too? A quick, light *ding-ding* would be enough to warn people—what do you think? 😅

Hi there, In 2022, I went to Japan where I planned to buy a bike (you need to know a trusted Japanese resident or similar, otherwise it's impossible, but you get a registration in return). There are many websites selling second-hand bikes, accessories, and parts at all price points that you can find online. I bought a suitable bike, the right size, for around 600 €, which allowed me to cover the 850 km I had planned. For transport, you absolutely need a soft bike bag, because you must dismantle it to board any train or bus! And even to move it around the station! For express trains in certain regions, you need to make a reservation for oversized luggage (check at the station), and in return, there will be a reserved space. Keep in mind that Japanese people travel with little luggage since they rarely go away for more than a week. So, if you don’t end up with a crowd of tourists... (watch out on tourist routes in Tokyo and Hiroshima). Avoid tourist areas during GOLDEN WEEK in April-May—trains and hotels are fully booked. Take the opportunity to escape to the countryside... For hotel bookings, Booking and Agoda are safe options—you can confidently choose the cheapest ones. In small towns, street life shuts down at sunset, so plan ahead for restaurants. Otherwise, there’s always the konbini! For ferries, there’s no problem, but you may have to pay in some cases. Otherwise, it’s all very pleasant: drivers are very respectful. Bear in mind that driving is on the left side of the road. I took a few trips around Tokyo and its suburbs without any issues, except for orientation. A GPS is essential because many people don’t speak much English or know exactly where they are in relation to your destination. But luckily, there’s the KOBAN—a neighborhood police box where an officer has a big book of maps, and their mission is to help you find your way if you know the address, the neighborhood name, the subway station, or even the name of a bar (!) Otherwise, I cycled on very small roads away from main routes, through small villages, and that’s where you really discover "deep" Japan. Japan is a mix of landscapes, often wilder than what we’re used to in Europe, but also signs of an aging population, with rural exodus and many abandoned houses in the mountainous countryside of SHIKOKU or NOTO. I explored or took rides from town to town, sometimes ahead of or behind my partner, who traveled by train or bus on her own. I met few Japanese cyclists (with very basic bikes) or non-Japanese ones, except for cyclists on the SHIMANAMI route with amazing bikes. No need for a heavy lock—you can find them there. There are also shops for second-hand parts. For safety, ideally, you should get a local SIM card. It’s good to know that in an emergency, your phone will work to call for help—dead zones are rare. I brought the bike back to Europe as checked luggage in a properly sized box with no special formalities, for a transport cost of around 150 €. I got the box from an international bike shop in Tokyo after some searching and resizing it (with a knife and packing tape).

Hi, We’re traveling as a couple in mid-April for 7 days in the Netherlands. We want to see Amsterdam, the tulips, and the windmills. We’d like to bike through the tulip fields. We’re not athletes, but physical ability probably won’t be an issue. How many days should we devote to each part? (Amsterdam-windmills-tulips) Is it better to stay outside Amsterdam for the windmill-tulip portion? (like 2 nights in Leiden?) Is renting bikes a problem? Should we rent a car, or is public transport efficient? Thanks so much in advance for taking the time to answer! Mélanie

Bonjour, Je prévois de faire la partie hollandaise de l'Eurovélo 19, de Maastricht à Rotterdam. Comme c'est trop compliqué d'amener mon vélo en train, je cherche à louer un vélo sur place. Je suis preneuse de conseils ou d'adresses de loueurs de vélos, j'ai du mal à en trouver même à Rotterdam. L'idée serait de le louer à Rotterdam, de partir avec en train jusqu'à Maastricht, pour faire Maastricht/Rotterdam à vélo Merci d'avance pour vos conseils ou suggestions. Nath

I'm currently exploring how to create a travel itinerary using AI, specifically ChatGPT.

Question: Bike route from Bordeaux to Paris.

Rough response:

A bike route between Bordeaux and Paris is an incredible adventure, typically around 600 to 650 km depending on the chosen path. Here’s an example of an itinerary with key points:Main Option: La Scandibérique (EuroVelo 3) La Scandibérique is the French section of EuroVelo 3, connecting Bordeaux to Paris through stunning landscapes. This route is well-marked and takes you through small roads and greenways.Main Stages

Bordeaux → Libourne (about 40 km)

Follow the Garonne River, cross the vineyards of Entre-deux-Mers, and reach Libourne, a charming wine town. Greenways available.

Libourne → Périgueux (about 100 km)

Cross the Dordogne with stops in villages like Montpon-Ménestérol. Mix of quiet small roads and trails.

Périgueux → Châteauroux (about 160 km, in several stages)

Through the Parc Naturel Régional de la Brenne. This stage is longer but rich in nature and heritage.

Châteauroux → Orléans (about 110 km)

Reach the banks of the Loire to enjoy the famous Loire à Vélo, a beautiful section with châteaux.

Orléans → Paris (about 140 km)

Pass through the Forêt de Fontainebleau before joining the bike paths along the Seine all the way to Paris.

Hi everyone, Preparing for a new trip, we're looking for info on transporting our bikes with Kuwait Airways. As usual, the conditions aren't very clear on their website. Has anyone traveled with this airline before and have any tips to share? Have a great day, Nathalie

Hi there, we’re planning a Munich to Venice bike trip at the end of June 2026. Getting back from Venice to Toulouse by train with 4 bikes isn’t straightforward. What return options have others who’ve done this trip chosen? Any tips or great deals would be much appreciated. Thanks a bunch! !

Hi there, I’m planning to cycle around Taiwan in 2026 and I’d love to know if it’s possible to do the whole island on bike paths, how many kilometers that would be, whether wild camping is easy, and so on…

Hi everyone, I’d love to bike from Lyon to Marrakech or Agadir. I’m looking for someone around my age (23) to join me. I’m also after some tips on routes, things to know, etc. This road trip is planned for September 2026. Looking forward to your replies and advice!

Hi there,

Coming from Laos (*), I’m planning to enter Thailand by bike via the Fourth Thai–Lao Friendship Bridge.

Before this bridge was built, I’d already cycled the road from Louang Namtha to Houei Sai and crossed the river by boat to reach Thailand.

At the time, the condition of that road was impeccable, and most importantly, traffic was light.

So I’m wondering if anyone who’s taken it recently can tell me whether traffic has increased since the bridge opened.

Thanks in advance!

(*) I’m currently cycling in China (Yunnan)

Hi there,

I’m currently looking for a bike to do my first bike trip across France, with the ultimate goal of cycling through Latin America. I’ve got a lot of questions and I’d love to hear if you have any answers or advice to share. First off, I’ve been through this before with hiking. I want to get top-quality gear right away. When I started hiking, I ended up buying everything three times—first beginner gear, then intermediate, then expert, etc. For biking, I’d prefer to skip that process and invest right now in a bike that could ideally handle Latin America. I’ve set a total max budget of around 5000 € (roughly 4000–4500 € for the bike and the rest for accessories: panniers, helmet, cycling shorts, etc.).

So, I’ve got quite a few questions:

* I’ve read in several places that some people recommend buying the bike directly in Latin America. Since I need a first bike to train in Europe, would it be better to buy an entry-level bike in France (and sell it before the big departure)? Or is it preferable to start right away with my final bike to get used to it? Is buying it there just to save a bit of money?

* For a long-term trip (around six months) in Latin America, is it better to go for a gravel bike or a mountain bike?

* Should I buy a new bike or a refurbished one? Even more so given that I’m planning a long trip—could a refurbished bike end up causing more breakdowns?

If you have any advice on models, technical features to prioritize, or recommended sellers or resellers, I’d love to hear it. I’m a total beginner—I’ve only just started watching videos and reading up on the subject, and all the technical specs are new to me!

Thanks in advance for your help!

Hi everyone,

With summer just around the corner, I’m looking for ideas for organized bike trips in France or Italy. I’m pretty used to traveling independently, but this time I’d like to try something more structured—either in a small group or with minimal logistics (accommodations booked, luggage transport, etc.).

I’m open to different difficulty levels, as long as the setting is pleasant (countryside, seaside, well-known routes, or even a bit more off-the-beaten-path). If you’ve already tried this kind of trip or have good recommendations for agencies or providers, I’d love to hear them!

Thanks in advance for your tips! 🚴‍♂️☀️

Hi there,

We’re a family of bike-travelers. Our long journey came to a halt in March 2020 in Ho Chi Minh City due to Covid. We’d been on the road for 8 months—2 in Thailand, 1 in Cambodia, and 1 in Vietnam (from the Mekong Delta up to Ho Chi Minh, where we got stopped). We’re heading back to Vietnam in July-August for 5 weeks to finish what we couldn’t in 2020 (introducing my kids to the country of my roots). We’d originally planned to backpack, figuring it’d be tough to cover the country by bike in such a short time... But the urge to pedal is strong for both parents and kids alike.

We’re thinking of keeping 10 days to explore the North by backpack (since the elevation changes are steep) and saving 3 solid weeks for biking—but we’re not sure where (ideally with minimal elevation gain). We’d love to return to Tam Coc (we visited in 2009 without the kids, thanks to Larsay’s great tips—still so grateful for all the valuable advice!). Logistically, we shipped our bikes 5 years ago, but that seems less doable now. We’re considering either renting (though 5 bikes for 3 weeks would get pricey fast) or buying locally to resell or donate afterward.

Is biking in August unrealistic? Thanks in advance for your insights! !

hey everyone,

I’m landing in Madagascar with a buddy before the end of April 2026. We’re planning to bike around for about twenty days or so. We don’t have a specific goal other than exploring the country and meeting the locals.

Ideally, we’d prefer a loop route starting from Antananarivo with a good chunk of it along the coast. On the bike side, we’re used to riding 6 to 8 hours a day, depending on the needs, encounters, and mood 😉 Any feedback or tips from trips around this length?

Thanks in advance, Jérôme

Hi everyone,

This summer, we’re planning to cycle along the EV 19 that follows the Meuse River from Langres all the way to Rotterdam. My question is about getting back to Nantes. Do any of you know what the best return option might be? I’d love to hear about your experiences. I saw that FlixBus doesn’t take bikes. By train, I think it’s possible but would involve multiple local trains. We were also wondering if there’s a boat from Rotterdam to Saint-Nazaire that could take passengers with bikes.

Any tips or experiences you can share would be really helpful—thanks in advance! Have a great evening

Hello there, pedal-powered Young Boys! Claudio (still from Faverges) dreaming about a cycling getaway in Italy from Faverges (train all the way to Turin) from Turin down to Venice along the Po River and back via the Padana (Alta Italia da attraversare – Northern Italy to cross) The tricky part is getting from Chioggia to Venice. I read it’s possible by hopping on a boat from island to island, but it sounds a bit stressful. Has anyone already tackled this route?

Thanks, and cheers to all! http://cbandiera.free.fr/parcours/Padania/

Claudio

Hi everyone, we need your advice to avoid being denied boarding at Paris CDG.

We’re planning a one-month trip to China, which matches the 30-day visa on arrival, but with a return ticket from Vietnam. For example, we’d arrive in Chengdu, then travel via Lao Cai to Vietnam, and fly back to Paris CDG from Hanoi 45 days later. Do you think this could be an issue at boarding?

Second option: arrive in Chengdu (*30-day visa duration*), then fly from Kunming to Hanoi 45 days later (Vietnam visa duration), and return to Paris CDG from Hanoi. Thanks for your input!

I’m planning to take Air France from Paris to Trujillo with my 2 bikes in boxes. I have a layover in Lima and a change to LATAM Airlines for Trujillo. On the way back, it’s Santa Cruz in Bolivia via Lima (LATAM Airlines) and then Air France to Paris. During the layovers in Lima, do I need to collect my luggage and the bike boxes and re-check them for the second flight? It’s really hard to get through to Air France for this kind of question.

Hi everyone, We’re planning to spend 5 months cycling as a family in Central Asia. To align with the weather, we’re thinking of arriving in Uzbekistan in April, heading toward the Ferghana Valley in late April/early May, and wrapping up with a long stretch in Kyrgyzstan from mid-May to early August.

I haven’t really dug into the third part (Kyrgyzstan) yet, but from what I’ve seen on the forum and online, cycling across Uzbekistan doesn’t seem all that appealing: long, straight desert stretches with lots of trucks.

Has anyone come across any "hidden gem" routes they’d be willing to share? I’ve already noted that it’s best to avoid riding toward Tashkent. I’m looking for routes between Bukhara and Samarkand, and any nearby areas that are nice for cycling.

I’d love to fly into Dushanbe to reach Samarkand, but we all agree that it’s not a good fit for the season (early April) if we’re cycling, right?

Thanks for your feedback! Ludo

Hi everyone, I’m seriously considering going bikepacking with my Brompton (6-speed model) on a mixed route of roads and bike paths for a trip lasting a few days or even a week. I know the Brompton isn’t the typical touring bike, but its compactness and practicality really appeal to me for combining train + bike travel and staying super mobile. I’ve got a few questions, and I’d love to hear your experiences or tips:

What panniers or luggage setup do you recommend for a Brompton in travel mode? Have you run into any specific limitations (comfort, carrying capacity, elevation gain, etc.)? Should I adjust any components (tires, gearing, saddle) to make it more durable for multi-day trips? Do you prefer wild camping or lightweight accommodations (hostels, campsites, etc.) with this kind of setup? Finally: what types of routes do you think a Brompton handles well? (And what should I absolutely avoid?)

I’d love to chat with others who’ve tried (or are considering) the Brompton bikepacking adventure. Thanks in advance for your insights! 🚴‍♂️ Happy riding,

Hi there, we're flying with Air Caraïbes and bringing our dog—he'll be traveling in the cabin with us. The airline recommends a carrier size of 43×35×20 cm, but despite calling them several times, we can’t figure out if the 20 cm is the height or width, or if the carrier can be slightly larger. Thanks to anyone who replies and has flown with Air Caraïbes before!

Hi there, How do you get from Santa Cruz de Tenerife to Tenerife South Airport for an EZS flight? Are there buses, taxis, or other options? Thanks! Mich74

Hi there,

Since I can’t reach AirChina by phone, I’m posting here to see if anyone has encountered a similar situation and can shed some light.

I’m flying on Sunday for a CDG-Beijing-Canton flight with AirChina, then Canton-Bangkok with Spring Airlines.

I’m a bit worried about my luggage. I’m only traveling with a backpack, a carry-on bag.

I’m not entirely clear on the rules about carrying liquids in the cabin, and I’m hesitant to bring a small toiletry kit (small perfume, cream, deodorant stick—all under 100ml, in a ziplock bag, with a total volume of 350ml).

From what I understand, liquids are allowed but only in checked baggage for domestic flights. On the other hand, it’s stated that they’re permitted in cabin if they meet the 100ml rule and are packed in a ziplock. It’s a bit contradictory, and the airline isn’t responding.

Since my connection is tight and I’m not familiar with Beijing Airport, I’m afraid of breaking the rules, getting held up during security checks, and having to throw away my things.

If anyone can clarify this for me, I’d really appreciate it! !

Hello,

Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).

Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.

As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.

However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.

But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.

After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.

Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.

The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.

It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.

Best regards,

Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...

We bought round-trip tickets from Mulhouse/Basel to Maun (Botswana) in January 2023 through Option Way.

Turkish Airlines issued the entire round-trip tickets. The flight plan was:

31 August 2023: TK 926 from Basel/Mulhouse to Istanbul and TK38 from Istanbul to Johannesburg 1 September 2023: Airlink (4Z)300 from Johannesburg to Maun. 11 September 2023: Airlink (4Z)301 from Maun to Johannesburg and TK43 from Johannesburg to Istanbul 12 September 2023: TK1923 from Istanbul to Basel/Mulhouse.

On 1 September, on the outbound trip, Turkish Airlines flight TK38 from Istanbul to Johannesburg arrived 1 hour and 30 minutes late due to airport congestion. As a result, we missed our connection with Airlink flight (4Z) 300 from Johannesburg to Botswana (even though the initial layover time was sufficient for the connection). Upon arrival at Johannesburg Airport, a Turkish Airlines agent greeted us, booked us a room near the airport, and rebooked us on the same flight for the following day, 2 September. On 2 September, after numerous difficulties checking in at the Airlink counter in Johannesburg, we finally reached our final destination with a 24-hour delay. We lost our first day of vacation in Botswana, including the activities that were planned for that day. On 11 September, during our return trip and almost certainly due to the rescheduling of the outbound flight, the Airlink check-in counter in Maun did not recognize our tickets issued by Turkish Airlines. After many searches and phone calls, we had to buy new tickets for the Maun/Johannesburg flight 4Z301. This cost us 9,306 Botswana pula (643 €). Upon arrival in Johannesburg, the Turkish Airlines check-in counter again had trouble identifying us for flight TK43 from Johannesburg to Istanbul. It’s clear that the root of our check-in problems stemmed from the renumbering of our tickets when the Turkish Airlines representative rebooked us on the Airlink (4Z)300 flight for 2 September. During this process, all subsequent flight tickets must have been canceled. Since our return, I’ve requested the following from Turkish Airlines: · Compensation under the European Regulation EC 261/2004 of 11 February 2004 for flight delays, amounting to 600 € per passenger. We meet all the conditions: departure from a Franco/Swiss airport, arrival at the final destination more than 4 hours late, and a distance greater than 3,500 kilometers. Turkish Airlines has not provided evidence that they did everything possible to avoid this delay. · Reimbursement for the Airlink Maun/Johannesburg tickets on 11 September, which we had to pay again to Airlink even though we had already paid for them through our agent, Option Way. Turkish Airlines refuses compensation on the grounds that they complied with all regulations. Turkish Airlines and Airlink are passing the buck when it comes to reimbursing the tickets we paid for twice. For Turkish Airlines, claims can only be made through their website, and each time a different agent responds. I’ve contacted our insurance, legal protection, the travel ombudsman... without success. Currently, the case is with a lawyer working for "Air Indemnité," but I have little hope. Obviously, I won’t be flying with Turkish Airlines again—they seem to have a habit of not respecting schedules or customer satisfaction. A good lesson for planning very long layovers.