Discussions started by Maysa59

Subject: Scam and trap by OPODO Subject: Request for help and legal support — Deceptive practices by OPODO (Unconsented, unsigned Prime subscription)

Dear Sir/Madam,

I’m writing to ask for your help and advice regarding a difficult financial situation caused by OPODO’s practices.

The facts:

A promotional offer for a 1 € flight ticket led me to unknowingly subscribe to a Prime membership with an annual commitment of 10.90 € per month. I never requested this subscription, didn’t understand their process, and never gave my consent or authorization for withdrawals.

I paid for the 1 € promotional ticket by credit card. I never received the promised booking ticket. Since then, I’ve been subjected to automatic monthly withdrawals from my account without ever being clearly informed of this commitment.

Steps I’ve already taken:

- I’ve sent several complaint emails to OPODO, which remain unanswered to this day. - I’ve notified my bank and will make an appointment to block the payments and request a refund as soon as possible. - I’ve contacted the Lille Mediation service. They gave me an appointment on November 2nd with a lawyer. I was given a file to fill out for court.

- I’m reaching out to you today to seek legal support and have these fraudulent practices by OPODO examined.

My request:

I find these practices deceptive and abusive. I’m asking for advice on possible recourse, whether others have been victims of the same scheme, and for support in canceling this subscription and getting a refund for the amounts already withdrawn from my account.

I also want to warn the public: You must be very careful with OPODO’s site, which offers 1 € promotions supposedly to “lock in” a deal, then traps you with a subscription you never signed up for or understood. They use your banking details as if they were entering your home without permission and withdraw automatic monthly subscriptions for a year—a commitment you were never informed about.

Please share this information wherever you can to prevent others from ending up in the same financial mess. Life is already complicated enough; no one should have to deal with this kind of trap. Not to mention the time wasted and the toll on morale. 😞

I’m available for any additional information and thank you in advance for your understanding, support, and especially your help.

Yours sincerely,

Lille, Monday, October 19, 2026

Copies: - Mediator of Tourism and Travel - My bank (notified, appointment to be scheduled soon) - Lille Mediation consultation on Monday, October 19, 2026, at 2:00 PM - Copies of complaint emails sent to OPODO (remained unanswered)

Thank you for your trust, kindness, and especially for a positive response.

Lille, Monday, October 19, 2026

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