Bonjour
Au mois de Février nous avions réservé sur le site du transporteur un vol aller retour pour Kos en Grèce départ le 1 Juin retour le 9 Juin au matin
Hier nous avons reçu ce message :
Madame, Monsieur,
Vous avez réservé un billet en NANTES/KOS/NANTES du 01 AU 08 Juin 2014 avec la compagnie AIR MEDITERRANEE.
Pour des raisons opérationnelles sommes contraints d'annuler la rotation NANTES/KOS/NANTES
Nous vous proposons un report à la date de votre choix au départ d'une autre ville ou le remboursement intégral de votre réservation.
Nous vous remercions de nous faire part de votre décision au plus vite et vous prions d'accepter toutes nos excuses
pour les désagréments occasionnés.
Le service Relation Client
Surprise !!!! il émanait du service client FRAM ( phenrotin@fram.fr ) de mr pascal henrotin
Notre réponse à leur mail :
Madame, Monsieur.
Par votre mail, vous annulez nos vols Air Méditerranée , réservés le 09/02/2014 .
Pour ce voyage , nous avions réservé une voiture chez Europcar à Kos, 2 hotels pour notre séjour , et un hotel à Nantes vu notre arrivée tardive le 9 Juin au Matin
Vous comprendrez que votre mail ne suffira pas pour compenser le préjudice que vous nous faites subir , nous espérons une proposition alternative de votre part aux même dates sur Kos
Nous attendons une réponse urgente de votre part aujourd'hui.
Pas de réponse donc remail avec petite menace
Madame , Monsieur
Toujours pas de réponses de votre part , nous sommes quand même étonnés de recevoir un mail de votre part (@fram.fr ) nous avions réservé nos vols directement sur le site d'Air Méditerrannée , nous suspectons un Spam dans le but d'utiliser notre carte bancaire à des fins frauduleuse , mystère ???
Nous sommes membres du site Voyage Forum , sans réponses ni explication de votre part nous mettrons notre problème en ligne sur internet Annulation de vol
voir l'en-tête complet
IL EST INDISPENSABLE D'ACCUSER RECEPTION DE CE MESSAGE, en cliquant simplement sur
le bouton repondre de votre messagerie, pour la mise a jour automatique de nos donnees.
IT IS MANDATORY TO ACKNOWLEDGE RECEIPT OF THIS EMAIL, In order to do so, simply click on the reply button of your email client and it will automatically update our data.
Madame, Monsieur, / Madam, Sir,
En reference a la reservation 00AO69 / With reference to booking no 00AO69
Nous sommes au regret de vous annoncer l�annulation de votre vol ML6464 partant de NTE le 1 juin a 16:50 a destination de KGS, arrivee 1 juin a 21:35. / We regret to inform you that your flight ML6464 which was scheduled to take off on 1 juin at 16:50 from NTE to KGS has been cancelled.
En consequence de cette annulation, vous pouvez beneficier au choix / Consequently to this flight cancellation, you may be granted upon your choice :
�De l'emission d'un avoir valable 1 an sur l'ensemble des destinations a la vente depuis notre site internet / The issuance of a credit note, available for any destination offered on our website.
�D'un remboursement sans frais de votre dossier de vols / A full refund of your booking, free of charge.
Pour nous communiquer votre choix ainsi que pour toute communication avec le service client d'Air Mediterranee, veuillez ecrire a notre service client / To inform us of your selection as well as for any communication, please liaise with the customer service department of Air Mediterranee.
Air Mediterranee vous presente ses excuses pour ce contretemps et pour la gene occasionnee / We do apologize for any inconvenience this may have caused.
IL EST INDISPENSABLE D'ACCUSER RECEPTION DE CE MESSAGE, en cliquant simplement sur le bouton repondre de votre messagerie, pour la mise a jour automatique de nos donnees.
IT IS MANDATORY TO ACKNOWLEDGE RECEIPT OF THIS EMAIL, In order to do so, simply click on the reply button of your email client and it will automatically update our data.
Madame, Monsieur, / Madam, Sir,
En reference a la reservation 00AO69 / With reference to booking no 00AO69
Nous sommes au regret de vous annoncer l�annulation de votre vol ML6464 partant de NTE le 1 juin a 16:50 a destination de KGS, arrivee 1 juin a 21:35. / We regret to inform you that your flight ML6464 which was scheduled to take off on 1 juin at 16:50 from NTE to KGS has been cancelled.
En consequence de cette annulation, vous pouvez beneficier au choix / Consequently to this flight cancellation, you may be granted upon your choice :
�De l'emission d'un avoir valable 1 an sur l'ensemble des destinations a la vente depuis notre site internet / The issuance of a credit note, available for any destination offered on our website.
�D'un remboursement sans frais de votre dossier de vols / A full refund of your booking, free of charge.
Pour nous communiquer votre choix ainsi que pour toute communication avec le service client d'Air Mediterranee, veuillez ecrire a notre service client / To inform us of your selection as well as for any communication, please liaise with the customer service department of Air Mediterranee.
Air Mediterranee vous presente ses excuses pour ce contretemps et pour la gene occasionnee / We do apologize for any inconvenience this may have caused.
Le Service Clients /
QUELQU'UN POURRAIT-IL NOUS DONNER LA MARCHE à SUIVRE DANS CETTE AFFAIRE qui de toute évidence vient du service client FRAM et la meilleure façon de récupérer l'argent de nos billets et un éventuel dédomagement pour nos vacances à Kos gâchées , merci d'avance bonne journée pour tous les forumeurs l.Bézivin
v
et la miracle réponse d'air Méditerrannée dans la soirée :
La poisse! C'est vraiment pas sympa! Ils ne doivent pas avoir assez rempli l'avion mais évidemment ça ils se gardent bien de vous le dire.
Essayez de demander un départ de Paris ou bien un Nantes-Rhodes d'où vous prendre un bateau pour Kos en demandant bien sur à ce qu'ils vous paient le trajet jusqu'à Paris ou bien le trajet Rhodes-Kos. C'est dommage de perdre vos réservations hotel et voiture et surtout de perdre vos vacances!!
J'ai déjà eu pas mal de problème avec cette compagnie. Notamment ils ont refusé tout simplement de me vendre un billet au départ d'Athènes pour la France ce qui est complètement illégal.
Méfiez-vous de cette compagnie, et bon courage dans vos démarches pour obtenir gain de cause!
Ils m'ont fourni un autre billet le même jour à 10 minutes d’intervalle.
Le vol est assuré par Fram, ils ont du changer de compagnie aérienne au dernier moment ...
Ils manquent quand même de transparence et d'informations dans leur message.
Je me retrouve avec un billet acheté chez air mediteranné mais géré par fram et pour finir je dois récupérer mon billet chez fram le jour de mon départ à l'aéroport... tout cela est bien complexe pour un simple billet.
en réponse au compte facebook (j'ai eu cette idée aussi) je l'ai fait et inutile de dire que le message n'est pas resté longtemps ... mais cela doit quand même faire avancer les choses.
en réponse au compte facebook (j'ai eu cette idée aussi) je l'ai fait et inutile de dire que le message n'est pas resté longtemps ... mais cela doit quand même faire avancer les choses.
Je n'ai pas de compte Facebook donc je ne sais pas comment ça fonctionne précisément .
Ils ont enlevé ton message.... je répond , remets en un autre .😉
Le vol est trop important dans un voyage pour ne regarder que le prix.
Pour des personnes ayant un problème d'informations sachez que j'ai reçu un message suite à la publication de mon mécontentement sur Facebook sera peut donc faire avancer les choses si vous êtes bloqués.
Miracle!!!
Après avoir annulés mes hôtels sur Kos et ma location de voiture chez Europcar , Fram ( ou air méditerrannée ??? ) m'on remis sur un autre vol départ de Nantes même heure rentrée une demi journée plus tôt , tout est à refaire reréservation d’hôtel de voiture ect ... par contre changement de transporteur : d'Air méditerrannée à Hermes je croit que c'est pareil
suite au prochain numéro bon après midi
Hi,
I’m bringing Seresta, an anxiolytic (tranquilizer) from the benzodiazepine family,
to help me sleep.
I’ll have the prescription with me.
Will this be a problem at customs, and do I need to declare it?
Same question for antibiotics?
Thanks a bunch!
I’m heading to Laos next spring, but I have a question about the Thai arrival/departure form. I’ll be flying PAR-BKK, then taking the train to Laos (so exiting Thailand), and later re-entering Thailand by train to catch my return flight. Do I need to fill out two forms in this case?
Hi there,
I have a 9-seater passenger vehicle that I use for my business in Paris, transporting people.
I’m planning to go to Algeria with my family.
The vehicle registration lists my company as the owner.
Can I get a TPD (Temporary Admission Document)?
Will I need a KBis extract or a power of attorney?!?
Thanks for your help.
Worst case, I can add my personal name as a co-owner on the registration, but that would be a real shame!
Hi,
I’m writing to ask for some info—I’ve heard that you **must** have travel insurance to land in Zanzibar.
What’s the process, and which insurance should I get?
Thanks in advance for your feedback!
Best,
Seb
Hi there,
I’m a French citizen living in Switzerland, and I set up an RV LLC in Montana, USA. Through that, I was able to register 3 vehicles (an RV, a Jeep, and a Harley) with Montana plates.
I’d like to spend 3 months in Mexico, but it seems complicated—maybe even impossible—to cross the border from the US with all 3 vehicles.
Can anyone give me some advice?
Hi, are there any travelers who’ve recently crossed the border between Karakalpakstan (Uzbekistan) and Beineu in Kazakhstan?
It was closed for a while.
Thanks for any info!
I bought a one-way flight (Ryanair) and a return flight (EasyJet) to spend a week in Morocco in April.
My passport expires 3 weeks after the return date.
Some websites say the passport must be valid for 3 months at the time of entry.
However, it will still be valid both on entry and return, but its validity will only be 1 month at the time of entry (and 3 weeks on the return date, everything prepaid).
It's an individual family trip.
The consulate can't give me an answer—they're still looking into it (really!)
Last year, we stayed for 3 months in Thailand, north of Khao Lak, and were able to benefit from the 2-month visa exemption, renewable for one month by going to Takua Pa to validate a 1-month extension (1,900 baht).
This year, it’s a disaster for us—not only were we planning a 4-month stay, adding a visa run in between (which some say is quite risky), but the law is apparently changing in the coming months with the return of the 1-month exemption (plus the usual 1-month option). So, we looked into applying for a 6-month multiple-entry visa, allowing a maximum of 60 consecutive days in Thailand. However, I can’t find anywhere the minimum time required outside Thailand between two stays—do any of you have an idea?
Thanks for the info! If you’d like tips on Khao Lak and the surrounding areas, we’ve got some experience, though things change fast!
Cheers,
Bruno.
My partner, our 8-year-old daughter, and I are going on vacation to Gex.
We’ve decided to spend one day in Switzerland and another in Italy. Will we need ID (national ID card or passport)? Do we also need ID for our daughter?
Hello,
We’ll soon be moving to Madagascar long-term.
As a French national, I need to obtain a short-stay visa that can be converted to a long-stay one. To do this, I have to send the required documents to the Madagascar embassy in Paris.
No issues with that procedure so far.
If I get this visa, once I arrive in Madagascar, I’ll need to provide the same documents to the Ministry of the Interior in Anosy. I’m trying to find an email address or website for the Ministry to check which documents I need to submit (I think they ask for additional ones).
If you have any info on this, I’d appreciate your replies.
Best regards,
M. Buisson Eric
I’d like to know if anyone has already applied for a private visa to Russia with an invitation from a Russian resident.
I traveled earlier this year with an e-visa, but since I want to stay longer, I’ll be visiting my friend who lives in eastern Russia.
For the visa application, does the invitation need to be on an official paper form issued by the Russian ministry? And most importantly, do I need to present the original for the application, or is there an electronic version that can be sent directly to the consulate in France?
Thanks for any info if you’ve gone through this process before!
I filled out the B2 form to apply for a visa, created an account on Atvis to pay the visa fees and schedule a meet-up, but every time I try to pay with my Boursobank Visa 1st card, they refuse the payment with a message telling me to check my details (address), even though everything is correct. Does anyone know why this is happening, or maybe they don’t accept Visa cards? Are you aware of this?
Thanks for your feedback!
Elisabeth
There are rumors going around about the ETA: it must absolutely be on your smartphone in the "ETA" app.
Paper documents might not be accepted.
Is this real or just a hoax?
Thanks, I’m leaving in 3 weeks. My passport is good to go and my ETA is still valid for a year, but I only printed the email I received.
Thanks everyone.
Hi there,
We need to apply for a B2 visa because we visited Iran in 2018. It currently costs $185, but they’re planning an additional $250 fee per person for the same visa—it’s been approved but not yet implemented. Does anyone know when this fee will take effect?
Thanks in advance!
Elisabeth
Hi there,
In November, we're heading off on a 4-month trip. We'll be landing in China and plan to leave the country via a land border into Vietnam.
I’ve read that China may ask for proof of exit within 30 days (flight ticket or other reservation). Since we’d be leaving by land, I’m wondering how this works in practice.
Has anyone here been in this situation recently?
Did the airline ask for an exit ticket before boarding?
Did Chinese authorities require proof upon arrival?
Is a train/bus ticket to Vietnam sufficient?
Is a cancelable or flexible reservation accepted?
Hi there,
Just a question that’s probably been asked before (though usually the other way around for my situation :))
My wife and I are heading to the US.
On her ticket, it only has her maiden name (e.g., Martine DUPOND).
On her passport, it’s written as Martine DUPOND épouse AVRY.
No issues for travel, I hope I did the right thing with the ticket?
Then for the ESTA, is just Martine DUPOND enough, or do I need to include the "épouse AVRY" part like on the passport?
Thanks in advance!
Hi there,
I’m spending a few days in San Pedro de Atacama (Chile) and would like to cross the Argentine border to make a loop toward Salta and then return to Chile to drop off the rental car.
I’ve heard that crossing the border can be tricky!
Is it possible with a rental company’s authorization? Which company, and at what cost?
Thanks for sharing your experiences!
Best regards,
Arnale
I saw on the French Embassy in Peru’s website and the Peruvian Consulate in Paris’s site that the rule is to have a passport valid for 6 months *after the arrival date* (not the return date).
I arrive in Peru on August 13, 2019 (for about twelve days), and my passport is valid until February 16, 2020.
That’s 6 months and 3 days after my arrival date in Peru. In my opinion, I’m good to go.
But could I still be denied entry if they say I don’t cover the return date or that I’m too close to the 6-month mark?
I read on the French Ministry of Foreign Affairs website that it’s possible to apply for a temporary driving permit in China, valid for 1 month.
I’m planning to rent a car (without a driver) to explore part of the country next August, so I was wondering:
Has anyone here already gone through this process upon arrival?
How long do the formalities take on the spot?
Is it possible to handle these steps in advance, before arriving in China?
Hi there,
My departure is slowly approaching, and now that I’ve got my Russian visa sorted, I’m fine-tuning the rest of my trip to Tajikistan. Since the Tajik visa is no longer required for stays under 30 days (for French nationals), I’ll need to visit the Ministry of Interior (OVIR) to register within 10 days of entering the country. No big deal, though, since I had to go there anyway to apply for my GBAO permit. 😉 However, I’ve *seen* several reports from travelers (mostly motorized) mentioning that you need an entry permit for Kyrgyzstan, which has to be arranged in advance at the Kyrgyz Ministry (consulate?) in Dushanbe. Otherwise, you’re *stuck* at the Kyzyl-Art border (with no Wi-Fi, of course, to try and sort it out). The most recent report was from a year ago, so I’d love to know if this is still the case and if it’s indeed at the Kyrgyz Ministry (consulate?) where you need to go for this pre-authorization.
Does anyone have any recent info on this?
Thanks in advance!
Hi everyone.
I’m leaving for almost 3 months in the Philippines (11 weeks total) starting in early May.
I already have my round-trip ticket.
The problem is, I don’t have time to get a 2-month visa because the process takes nearly a month.
From what I’ve read here and there, I need a return ticket valid for less than a month when I arrive in the Philippines to prove my good faith.
After that, I can apply for a 30-day extension at the immigration office.
I’m planning to either buy a fully refundable ticket to the nearest country or a fake ticket.
For 3 months, I’ll need to extend my visa two more times before my return date to France.
My question is this:
Will immigration ask me each time I extend my visa by one month to show proof of an exit ticket matching the new visa extension date?
Is it possible to extend directly by 2 months before the initial 30 days expire?
Thanks in advance for your experiences and tips! 😊
I’ve been to Thailand several times, but it was about 20 years ago…
There’s a new system in place now, it seems.
TDAC – Thailand Digital Arrival Card.
Before arriving, I apply for a TDAC, okay.
If during my stay I cross the border to spend a few days in Malaysia and then re-enter Thailand,
do I need to submit a new TDAC application?
Do I use the same TDAC as when I first entered the country?
Or do I initially have to pay for a Thai multi-entry visa?
Thanks in advance for your insights—I can’t find the answer online.
My partner (Mexican) entered France on January 21st as a tourist. She was therefore entitled to stay for 90 days in the Schengen Area. She’ll be leaving for Mexico on April 16th, so she’ll have “used up” 86 days.
She plans to return to France on July 18th. According to the European Commission’s Schengen calculator, this new stay “may be authorized for a maximum of 90 days.” That’s not very clear ("may be," "for a maximum of").
The text of Article 6 of the European regulation (2016/399) states that for a stay planned in the territory of the Member States, not exceeding 90 days in any 180-day period, one must examine "the 180-day period preceding each day of the stay." That’s not very clear either.
My partner wants to return to France for a 90-day period starting on July 18th. Is this possible?
There are two ways to look at it:
1) The first day she spent in the Schengen Area was January 21st. That day will drop out of the calculation 180 days later, on July 20th.
From July 20th, she’ll get back 1 day of possible stay; on July 22nd, 2 days; and so on. All the days from her previous stay (January 21st–April 16th) need to be outside the 180-day rolling window.
The last day of her stay was April 16th. Looking 180 days ahead, that brings us to October 13th. From that date, she’ll be able to return for a full 90 days.
2) The number of allowed days is calculated for each day of the new stay. In other words: the 180-day window is recalculated every day, not fixed at the entry date.
If she re-enters France on July 18th, she’ll only have a “credit” of 4 days. But with each day of her new stay, one day from the previous stay (January–April) will drop out of the calculation. The rolling window allows her to “replace” days from the previous stay with those of the new stay, without ever exceeding 90 days in any 180-day period.
In this case, my partner could stay in France for 90 days starting on July 18th.
The Prefecture doesn’t provide any information, nor does Air France, and in the forums I’ve checked, opinions are divided. Thanks for any insights you can share!
Hello,
We’re planning to travel to Indonesia (Sulawesi with family) next July and August for a stay longer than a month (about 6 weeks).
I’ve seen that it’s possible to get a 60-day visa before departure, but I’ve also read about people having a lot of trouble getting it (some even didn’t manage and had to leave without it).
We absolutely need to have these 4 visas BEFORE leaving because once we’re in Sulawesi, I’m not sure we’ll be able to go to an embassy to request a visa extension after 30 days.
In short, how can we **100% guarantee** that we’ll get our 4 60-day visas before our trip this summer?
Hello, HAPPY NEW YEAR 2026!
We’re heading back in October for a trip through Botswana, Zambia, and Zimbabwe.
I have a question: for our route, we’ll need to cross the Zambia and Zimbabwe borders twice each. From experience, I know we won’t have any issues with Botswana.
But for the other two countries, I can’t find a clear answer.
All your tips are welcome!
I’m currently a student on a gap year, and I don’t plan to go back to school right away. That said, traveling really interests me. But I’ve been wondering: does being a student come with any perks when you decide to go abroad? The real question is whether I should re-enroll in a program just to keep that status without actually attending.
hi everyone,
I’m French and live in France, and my Thai girlfriend just told me she’s pregnant—she lives in Thailand. First step, a paternity test to set my mind at ease. What steps do I need to take to recognize the child? Can I do it before the birth or only after? Where do I need to go, and what paperwork is required?
Just to clarify, I want him to stay in Thailand but be able to come to France anytime without any issues!
Thanks for taking the time to read and reply.
