Billet Go Voyage pour l'Indonésie: erreur de nom
by Denis1961
This discussion is in French, the community’s main language.
Original post
Bonjour à tous ,
j'ai fait une boulette : en réservant a Go Voyage un vol pour l’Indonésie en septembre j ai mis le prénom "jean LOUIS" ( car je bosse avec un Jean Louis toute la journée !! ) au lieu de Jean LOUP ! et cela a pas loupé , j ai eu beau relancé pendant 2 mois le verdict vient de tomber , il faut que j'annule le billet pour en reprendre un autre . Ils me rembourseront mais comment être sure que je vais retrouver le même vol et la même place ?
quelqu'un a t il des infos pour ce genre d 'affaire ou pas ? c 'est peine perdu ou on peut réclamer ? sinon est ce que j ai des chances de retrouver la même place ?.
merci
ps : j ai les boules de chez Grave
Bonjour,
Il 'est arrivé la même mésaventure il y a quelques années, mais pour une question de dates que je voulais modifier . Opodo me réclamait 100 € par billet pour leur frais et la délivrance d'un nouveau billet mais au tarif du jour de la nouvelle délivrance.
À l'époque j'avais lu sur un forum qu'en contactant directement la compagnie aérienne il m'en couterais moins car Opodo prend aussi une commission. Vérification faite c'était exact la pénalite était coupée en 2.
Pour ma part j'avais finalement renoncé à modifier mon billet. Mais je vous conseille vivement de voir auprès de la compagnie aerienne.
Si vous ne trouvez pas d'arrangement de ce côté là il n'y a pas d'autre issue malheureusement que d'essayer de trouver un autre billet sur Opodo quitte à modifier un peu vos dates pour trouver le tarif le plus avantageux.
Merci de donner le résultat de vos transactions sur le forum pour les prochains "gaffeurs" et surtout bonne chance
Cordialement
bonjour et merci de ta réponse
lundi je contacterais la compagnie aérienne , j ai eu go voyage ce matin et il me dise que c'est la compagnie qui refuse quoi que soit . J ai fait une demande par écrit au service commerciale de Go voyage si ils peuvent faire quelque chose ? je vous tiendrais au courant pour la suite ! y en a qui me dise de ne pas en tenir compte , d'autres l 'inverse , go voyage que j annule et que je reprenne un billet(on part a deux , alors il me faut le meme vol , est ce possible ? ) etc etc que de soucis que de soucis car tout le reste est réservé: train, hotel , voyage etc etc je vous tien au jus Denis
lundi je contacterais la compagnie aérienne , j ai eu go voyage ce matin et il me dise que c'est la compagnie qui refuse quoi que soit . J ai fait une demande par écrit au service commerciale de Go voyage si ils peuvent faire quelque chose ? je vous tiendrais au courant pour la suite ! y en a qui me dise de ne pas en tenir compte , d'autres l 'inverse , go voyage que j annule et que je reprenne un billet(on part a deux , alors il me faut le meme vol , est ce possible ? ) etc etc que de soucis que de soucis car tout le reste est réservé: train, hotel , voyage etc etc je vous tien au jus Denis
bonjour et merci de ta réponse
lundi je contacterais la compagnie aérienne , j ai eu go voyage ce matin et il me dise que c'est la compagnie qui refuse quoi que soit C'est faux, Go Voyages ne veut jamais s'emm...) . J ai fait une demande par écrit au service commerciale de Go voyage Tu n'auras jamais de réponse !! si ils peuvent faire quelque chose ? je vous tiendrais au courant pour la suite ! y en a qui me dise de ne pas en tenir compte , d'autres l 'inverse , go voyage que j annule et que je reprenne un billetComme cela, ils touchent 2 fois leur commission!(on part a deux , alors il me faut le meme vol , est ce possible ? ) etc etc que de soucis que de soucis car tout le reste est réservé: train, hotel , voyage etc etc je vous tien au jus Denis
lundi je contacterais la compagnie aérienne , j ai eu go voyage ce matin et il me dise que c'est la compagnie qui refuse quoi que soit C'est faux, Go Voyages ne veut jamais s'emm...) . J ai fait une demande par écrit au service commerciale de Go voyage Tu n'auras jamais de réponse !! si ils peuvent faire quelque chose ? je vous tiendrais au courant pour la suite ! y en a qui me dise de ne pas en tenir compte , d'autres l 'inverse , go voyage que j annule et que je reprenne un billetComme cela, ils touchent 2 fois leur commission!(on part a deux , alors il me faut le meme vol , est ce possible ? ) etc etc que de soucis que de soucis car tout le reste est réservé: train, hotel , voyage etc etc je vous tien au jus Denis
LAND17
BONJOUR
voici des nouvelles : j'ai contacté Cathay pacific et ils m ont que c 'eatait pas bien grave . La seule qu 'elle pouvait faire etait qu'elle mettait un anotation pour l'embarquement qu'il y avait une erreur de frappe sur le prénom !
voila une bonne nouvelle
j'atends des news de GO VOYAGE aussi
la suite au prochain épisode !
DENiS
fiez vous à la compagnie et pas à go voyage qui joue les racketteurs pour ce style de problème...eux c'est clair qu'ils ne vont pas se mouiller et vous dire c'est bon pas de problème.. vous repayer un billet à tarif plus cher que celui initial et oui après on vous recrédite le montant de l'autre payé auparavant mais ça pas rapidemment et on vous retient des frais...les gros malins.. trop facile ça...
en tous les cas pour le prénom l'erreur n'est pas majeure.. donc en règle générale les personnes qui ont ce type de problème l'embarquement se fait ..
par contre c'est pour le NOM de famille que même une seule lettre erronée fait que l'on rencontre des refus d'embarquement.. et que l'on doit repayer un billet plein pot pour pouvoir partir....
en tous les cas pour le prénom l'erreur n'est pas majeure.. donc en règle générale les personnes qui ont ce type de problème l'embarquement se fait ..
par contre c'est pour le NOM de famille que même une seule lettre erronée fait que l'on rencontre des refus d'embarquement.. et que l'on doit repayer un billet plein pot pour pouvoir partir....
Bonjour,
Je suis content pour vous. Il semblerait même que vous n'ayez aucun frais supplémentaire pour l'annotation d'erreur par la Compagnie.
Si vous partez de Paris je vous conseille de vous rendre au comptoir de la Compagnie pour d'éviter "d'éventuelles" discussions au comptoir d'embarquement,
Le mieux serait évidemment que la Compagnie vous confirme par mail ce qui vous a été dit au téléphone. Envoyez leur un mail dans ce sens sans avoir peur d'insister.
Ça serait sympa de nous tenir au courant à votre retour de l'issue finale de votre problème.
Je vous souhaite un bon voyage.
oui bonne idée aussi
mais l'idéal c'est de toutes les façons de se rendre au comptoir et de faire comme si de rien n'était... ne pas attirer l'attention sur ce point ... et si l'agent fait une remarque surtout ne pas s'emporter rester le plus calme possible si l'agent veut tergiverser. Mais très faible risque qu'il dise quoique ce soit , l'erreur prénom est toute à faite superficielle..encore une fois
et oui ça sera intéressant d'avoir le retour du "comment ça c passé" afin que le post soit complet.. et servira à d'autres .. cette question est récurrente on le voit pas mal en ce moment...
et oui ça sera intéressant d'avoir le retour du "comment ça c passé" afin que le post soit complet.. et servira à d'autres .. cette question est récurrente on le voit pas mal en ce moment...
bonjour aa tous et merci de vos reponses cela fait du bien !,
jevous donne des news car les renseignements sont tjrs precieux, j ai de nouveau eu cathay pacific qui bien confirme les dires de sa collegue d hier-je lui ai demande un mail et il y apas de problemes .
me voici plus rassue. je re ecrirais lorsque go m aura repondu .
merci et a plus tard
merci Denis
Voila
j ai eu la confirmation par un mail de Cathay pacific qu'il avait modifié le prenom pour l'embarquement et et OH surprise , GO VOYAGE m'a envoyé un email recapitulatif et les notifications du prenom pour l'embarquement . LA compagnie a du faire le nécessaire et cela a ete réglé tres rapidement . La compagnie a ete tres efficace , comprehensible , aimable et rapide !
Voila tout est bien qui finit bien !
MErci a tous
Denis
MErci a tous
Denis
Salut Denis,
....en plus, l'Indonésie n'est pas le pays ou la notion de prénom/nom est la plus défini.... ....
Mais Cathay assure assez bien sur ce coup....
....en plus, l'Indonésie n'est pas le pays ou la notion de prénom/nom est la plus défini.... ....
Mais Cathay assure assez bien sur ce coup....
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Hi there,
I’m planning an itinerary and would love some feedback on whether it’s doable and if the number of days per destination is enough—or too much. I was also debating whether to add an extra night on an island or spend an extra night in Kampot to visit Kep or Battambang.
March 23: Arrival in Phnom Penh in the morning March 24: Phnom Penh March 25: Phnom Penh March 26: Depart for Kampot March 27: Kampot March 28: Depart for Battambang March 29: Battambang March 30: Tonlé SAP to Siem Reap March 31: Siem Reap April 1: Siem Reap April 2: Siem Reap April 3: Siem Reap April 4: Siem Reap April 5: Departure
Thanks for any suggestions or help!
March 23: Arrival in Phnom Penh in the morning March 24: Phnom Penh March 25: Phnom Penh March 26: Depart for Kampot March 27: Kampot March 28: Depart for Battambang March 29: Battambang March 30: Tonlé SAP to Siem Reap March 31: Siem Reap April 1: Siem Reap April 2: Siem Reap April 3: Siem Reap April 4: Siem Reap April 5: Departure
Thanks for any suggestions or help!
Hi there,
Yesterday in the Thailand section, 100% of the new threads were just about beach destinations 😕...
So here’s the counterattack in the form of this photo thread, dedicated solely to the countryside: the locals, their livestock, fields, farms, rice paddies, small rivers, and agricultural machinery. If you’ve got any pictures that fit these categories, feel free to add them!
Comments welcome.
For each photo, I’ll (or you can) indicate the area where it was taken.
Kanchanaburi:
Kanchanaburi:
Sri Chiangmai:
Soppong:
Tha Wang Pha:
Kanchanaburi:

Kanchanaburi:

Sri Chiangmai:

Soppong:

Tha Wang Pha:

🙂 Hi everyone!
Hope you're all doing well! It's been a while since I last traveled, but I'm finally heading out again soon!
For those familiar with SOUTHEAST ASIA, I'm planning to leave in mid-June (with the trip ending at the latest in November), and I don’t have a precise idea of exact places or itineraries yet. The thing is, this period is usually the rainy season...
Any advice? I was thinking of Malaysia or Indonesia, like Sulawesi, for example (all countries and islands in Southeast Asia interest me except Bali).
Any recommendations? I’m doing my research online, but if anyone here has the time and knowledge, I’d love to hear from you.
Thanks everyone, take care and stay happy! ❤️
Hope you're all doing well! It's been a while since I last traveled, but I'm finally heading out again soon!
For those familiar with SOUTHEAST ASIA, I'm planning to leave in mid-June (with the trip ending at the latest in November), and I don’t have a precise idea of exact places or itineraries yet. The thing is, this period is usually the rainy season...
Any advice? I was thinking of Malaysia or Indonesia, like Sulawesi, for example (all countries and islands in Southeast Asia interest me except Bali).
Any recommendations? I’m doing my research online, but if anyone here has the time and knowledge, I’d love to hear from you.
Thanks everyone, take care and stay happy! ❤️
Hi there,
My partner and I are planning a trip to Indonesia in September-October 2026. It’ll be our first time in Asia, and we’re thinking of hitting the classic spots in East Java and Bali, then wrapping up with a cruise around Komodo for some snorkeling/diving. Here’s a rough draft of our itinerary—I’m wondering if it’s doable.
20/09: Flight from Jakarta to Yogyakarta, arrive around noon, afternoon/evening and overnight in Yogyakarta. 21/09: Borobudur 22/09: Prambanan 23/09: Travel to Bromo (Cemoro Lawang) 24/09: Bromo 25/09: Kawa Ijen 26/09: Travel to Bali, overnight in Pemuteran 27/09: Excursion to Pulau Melujan, overnight in Pemuteran 28/09: Travel to Munduk, overnight in Munduk 29/09: Explore Munduk and surroundings, overnight in Munduk 30/09: Explore Munduk and surroundings, overnight in Munduk 01/10: Route to Ubud (via Pura Ulu Danau Bratan, Jatiluwih?), overnight in Ubud 02/10: Explore Ubud and surroundings, overnight in Ubud 03/10: Explore Ubud and surroundings, overnight in Ubud 04/10: Travel to Denpasar, flight to Labuan Bajo, overnight in Labuan Bajo 05/10: Komodo cruise 06/10: Komodo cruise 07/10: Komodo cruise, flight to Denpasar in the late afternoon/evening or overnight in Labuan Bajo. 08/10: Flight to Denpasar (if not taken the day before), afternoon in Jimbaran, overnight near Denpasar 09/10: 10:00 AM flight Denpasar - SIN, overnight in Singapore 10/10: Flight SIN-YQB
Thanks for your thoughts—and for your time!
My partner and I are planning a trip to Indonesia in September-October 2026. It’ll be our first time in Asia, and we’re thinking of hitting the classic spots in East Java and Bali, then wrapping up with a cruise around Komodo for some snorkeling/diving. Here’s a rough draft of our itinerary—I’m wondering if it’s doable.
20/09: Flight from Jakarta to Yogyakarta, arrive around noon, afternoon/evening and overnight in Yogyakarta. 21/09: Borobudur 22/09: Prambanan 23/09: Travel to Bromo (Cemoro Lawang) 24/09: Bromo 25/09: Kawa Ijen 26/09: Travel to Bali, overnight in Pemuteran 27/09: Excursion to Pulau Melujan, overnight in Pemuteran 28/09: Travel to Munduk, overnight in Munduk 29/09: Explore Munduk and surroundings, overnight in Munduk 30/09: Explore Munduk and surroundings, overnight in Munduk 01/10: Route to Ubud (via Pura Ulu Danau Bratan, Jatiluwih?), overnight in Ubud 02/10: Explore Ubud and surroundings, overnight in Ubud 03/10: Explore Ubud and surroundings, overnight in Ubud 04/10: Travel to Denpasar, flight to Labuan Bajo, overnight in Labuan Bajo 05/10: Komodo cruise 06/10: Komodo cruise 07/10: Komodo cruise, flight to Denpasar in the late afternoon/evening or overnight in Labuan Bajo. 08/10: Flight to Denpasar (if not taken the day before), afternoon in Jimbaran, overnight near Denpasar 09/10: 10:00 AM flight Denpasar - SIN, overnight in Singapore 10/10: Flight SIN-YQB
Thanks for your thoughts—and for your time!
Hi everyone,
My girlfriend and I booked our tickets with Saudia Airlines for a trip to Thailand this summer, from July 5th to August 3rd. Given the geopolitical situation in the Middle East, we’re keeping a close eye on the news.
I was wondering if anyone here is in the same situation as us?
• Have you heard anything about possible mass cancellations or if the airline is still maintaining its routes to Asia?
• Are there any travelers who’ve recently returned who could tell us if air corridors have been changed (longer flight times)?
The idea is to know what to expect so we can prepare as best as possible. Thanks for your replies! !




