Hi everyone,

It was totally by chance that I found this cruise while chatting with Alfred in November 2024. It wasn’t planned, but the price was attractive—one of those "great deals" from Ponant that I love and that don’t exist anymore. Since everyone’s wondering, here’s the answer without waiting for the end of the story: after my various loyalty discounts, I paid **3,250 € per person** for 8 nights/9 days on the expedition cruise *The Essentials of the Seychelles*.

Expedition cruises are by far our favorites. The outings are done by Zodiac with the ship’s naturalist guides, everything’s included, and there’s no need to add any excursions or prepare anything.

We’re liking long flights less and less, so to break up the trip, we decided to stop over in Doha for four days on the way there and one day on the way back.

I’m happy to share the good and not-so-good moments, the great surprises, and the disappointments of this trip with you.

😉Hi there, A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk. I booked this package to test the boat and onboard services for myself. I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…

Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.

We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.

We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…

It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.

I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED

Hello everyone,

What a great forum this is! Someone recommended it to me during my last cruise (my first one, too).

After that amazing trip in January this year, I’d love to go again.

But I’d like to know how to negotiate and which travel or booking agency to use to get the best prices. Normally, I book either in Switzerland (very expensive) or directly with MSC, but I’ve been told not to do that. So, I’m here to find the best way to book with MSC. As for dates, I’m pretty flexible, and my departure point—since I live in Switzerland—would be Genoa, Marseille, or somewhere near Rome.

Thanks in advance for all your future responses!

Best regards, Robert

Hi, I’m looking for information about the cruise currently running from May 29 to June 10, 2025, around Iceland. The ship didn’t make the scheduled stops—it skipped 2 and stayed a full day off the port of Reykjavik. The cruise seems to have been completely disrupted. Could anyone tell me the reasons? We were planning to go soon, but this situation is making us think twice. Thanks!

hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.

Thanks in advance to anyone who can share what there is to see or do in these places.

When I get back, I’ll post what we did—it might help others who come after us.

Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.

Thanks everyone!

We’ve booked a 15-day cruise to the Marquesas and Society Islands on the PAUL GAUGUIN. Is it possible to get information about the excursions organized by Ponant? Can we do them ourselves or through a local agency? How do we organize these excursions from France?

Thanks so much!

Hi there, we’re planning an Adriatic cruise in September 2025 on CFC’s Renaissance ship—we’ve already sailed with them four times. For this new cruise, when entering passenger details, we’re asked to check the box “I have taken out insurance,” which is the first time this has been required. For recent sailings on the CFC Renaissance, did they ask you for an insurance certificate? Thanks

Hello, We’re going on a cruise on the Renaissance With CFC Cruises from August 5 to 16, 2025. We have a stopover in Lisbon, and I’d like some info on transportation for visiting the Alfama and Belém neighborhoods. Can we buy single transport tickets? Are there any other travelers doing this cruise? Thanks for your help

Hi, We’d love to do a river cruise in Italy. We’ve never been on a cruise before and we’d like to combine a river cruise with excursions. Has anyone done this before? If so, any info or suggestions would be really helpful. Which ship and itinerary would be best? Thanks in advance for your help.

Ginout

Hello, we’re taking the Celestyal Journey in August. We’re used to cruises, but we don’t know this company or this ship. I know it’s not very big, but that fits our expectations better these days. If anyone has already been on this ship, I’d love to hear your thoughts. Thanks for your feedback!

Hello,

We’ll be on the Norwegian Spirit departing from Seoul on Wednesday, June 4. We’re looking for other French-speaking travelers on the ship.

Thanks

Hi, We’re leaving at the end of March for a cruise on the MSC Sinfonia. We’ll be departing from Athens, then Izmir, Istanbul, Corfu, Bari, and back to Athens. Would anyone have any info on the Sinfonia, and especially about the excursions in Corfu and Bari? Can we explore the city on foot, or are there MSC shuttles available?

Thanks for any tips you can share!

Good evening everyone, since many loyal MSC customers have been asking for it, it seems that the tier system and benefits of the MSC Voyagers Club are undergoing a major reform! Does anyone here have any information? Thanks in advance. Foxpyzy

Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port? Thanks in advance for your reply.

Hi there,

Has anyone here taken the cruise to the Marquesas Islands in French Polynesia with the cruise line Aranui?

Hi everyone, In a month, I’m heading to Greenland with Rivages du Monde. My question is: which airport do we fly out of to get to Iceland—Orly or Roissy? Thanks to anyone who’s already traveled with this tour operator for this destination and can let me know. Have a great day

Is it possible in Cinque Terre to do the village walk without getting off the small boats? Sea view. A bit limited by the stopover time on our cruise. Thanks for your reply.

Hi, I’m on a layover in Barcelona—what’s the best way to get to Barcelona’s football stadium? Thanks

Hi there! We’re a group of 4 and we’d love to do a 4-day, 3-night cruise from Lombok to Komodo with a private cabin. Any suggestions for affordable companies? We’ve already looked into Travel Wise, Captain Komodo, and Wanua. Wondering if there are others we should check out. Thanks a bunch! 🙂

Hi everyone, In a month, I’ll be on the *Renaissance* with Compagnie Française de Croisières. I’d just love to hear your thoughts on this ship—what you liked, what you liked less, etc. Thanks to all of you! Have a great day

Hi there,

I’m about to book a (potential) cruise with Silversea Spirit (South Africa, Madagascar, Seychelles...) sometime next year. Since I’ve never sailed with this company before and the reviews on Cruise Critic are pretty "mixed" (especially for this ship), I’d love to hear if anyone has already traveled with them or been on this boat.

Thanks in advance!

Alfred

Hi, I’m going on a solo cruise from Marseille to Hamburg—13 nights, 4 days at sea on the Costa Favalosa. The stops are Genoa, Barcelona, Málaga, Cádiz, Porto, A Coruña, Le Havre, and Hamburg. I’ve booked a Costa excursion for Porto and Hamburg that ends at the airport. I plan to explore the other stops on my own (I’ve already visited Barcelona and Málaga). The stops should be pretty easy to do solo, but I’d love any tips on A Coruña. I’d also like to know if there’s a shuttle to get out of the port in Le Havre or go into the city center. Looking forward to exchanging ideas with others who might be doing this route! Best, Varoise

Hi there, I’m considering a cruise on this ship in the recently introduced Yacht Club category. Have any forum members tried it? What are your thoughts? Positive or negative? Which cabins should we go for—or avoid? We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series. We weren’t as keen on the one on the Seashore—we found it too big. Thanks in advance for your feedback! Best, Claudine

Hi there,

To celebrate an anniversary, we’re dreaming of a truly amazing luxury cruise where we’d be pampered.

We’ve already traveled in the Yacht Club on MSC. It was fantastic, especially since it was in the fjords.

But do you have any other cruise lines to recommend?

Hi everyone, I’m back from my 10-day cruise to Japan and South Korea and wanted to share my experience. Before leaving, I searched the forums but found very few firsthand accounts of this kind of trip.

Just so you know, a cruise isn’t some slow, easy trip—every port stop is an adventure!

We flew from Marseille with Lufthansa via Frankfurt, with a short 1.5-hour layover that was just enough, though we still had to sprint to make our connection. We’d booked seats with extra legroom, which was great—we were next to premium economy, so we had a good spot. The airline hadn’t sold all the premium seats and kept making announcements to attract takers, but no discounts!

After about 12 hours, we arrived at Tokyo Haneda feeling pretty wiped since we hadn’t slept. The time difference is 7 hours, so we landed in late morning in Japan. We took the free rail shuttle to central Tokyo. The entry process went smoothly thanks to the Japan web app. For the subway, we’d registered our Suica card, but we hadn’t anticipated how tricky transfers could be when stations don’t always have elevators—bit of a hassle, but still cheap! Navigating the subway is super easy, though. We’d bought a SIM card on Amazon beforehand, so everything was smooth.

We’d booked a room at the Grand Hazelmon Hotel, which is near the Imperial Palace. It’s a quiet business district in the evenings and well-connected by subway.

I’d opted for a half-room, so I was worried about space, but it was fine—no smaller than a London or Paris hotel room! Breakfast was included and really good.

We even had dinner there one night—dishes were around 9 € at a 4- or 5-star hotel, so we didn’t hold back.

In the afternoon, we visited the Imperial Palace. You can’t go inside, but it’s a green oasis—surprisingly peaceful despite Tokyo’s 36 million people—and very secure.

I’ll share more of my adventures later!

Hello,

My husband and I are heading to French Polynesia on August 21st for a cruise on the ARANUI 5 to the Marquesas Islands. If anyone has taken this cruise recently or during the late August/early September period, I’d love to hear your impressions and any practical details. Thanks for your feedback! Elettra69

Hi there, We’re joining an MSC Preziosa cruise in early July from Hamburg via Iceland. The MSC shore excursions are way overpriced, so we’d like to book through Get Your Guide or Tripadvisor. Even though we’re seasoned travelers, this is our first cruise, and we’re not sure about docking durations, arrival ports, disembarkation times, or how far excursion meeting points are from the ship... It’s a bit tricky to plan visits outside the cruise line’s options while making sure we’re back on board in time. Any advice? Thanks for your tips! Danielle

Hi there... I’m wondering how to book a cruise on the Celebrity Ascent. On the American site, everything is detailed—you can choose your cabin... After checking with a travel agency, they’re offering me a "guaranteed" cabin!!😮 And I have to pay the "service fees" right away. If I book directly on the American site, are there any extra fees for currency exchange? Thanks for your replies! Have a great day! Gerty5

Hello, My current dream for a potential (last?) big trip during our winter of 2026 is mentioned in the title. I’m particularly interested in the ship "Exploris One" (17 nights on board in January-February 2026), operated by the French company EXPLORIS (founded by former Ponant team members), and it seems to be a fully French-speaking experience with a maximum of 120 passengers. The most competitive offer I’ve found so far is through "Croisierenet.com".

So far, we’ve only sailed and landed as far as Cape Horn (with Australis), but beyond the Antarctic Peninsula itself, it’s especially South Georgia and the richness of its wildlife colonies that appeal to me the most (and the least appealing part, of course, is the price! 🤪)

For those of you who’ve sailed along and set foot on these lands—were you truly won over and did you feel, in plain terms, that "you got your money’s worth"? If by any chance you know Exploris, what can you say about it? Same for the reliability and seriousness of Croisierenet.

Given the sums involved, is it wise to wait a few more months before deciding, hoping for bigger discounts as the departure date approaches, while counting on cabin availability in my preferred category? Currently, Exploris is offering discounts of -35% off the listed catalog prices for 2025 cruises and only -25% for 2026... On the other hand, could international flights from Paris to Buenos Aires become more expensive in the meantime? (But it seems the clientele for these cruises is marginal for this international flight, and January-February also appears to be significantly cheaper than November, especially for direct round-trip flights with Air France.)

Thanks for your feedback and any other wise advice! 😉

Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.