Review of the Renaissance ship
FR

Translated into English.

Original post
EV
Hi everyone, In a month, I’ll be on the *Renaissance* with Compagnie Française de Croisières. I’d just love to hear your thoughts on this ship—what you liked, what you liked less, etc. Thanks to all of you! Have a great day
MI Michel63000 Regular ·
Hi Jean Michel, We took two cruises in 2024 on this ship and really enjoyed the calm and the French-style cruise vibe. In 2025, it’s setting sail with a new British company, and for now, no one knows what life on board will be like. The first departure is at the beginning of March, so we’ll soon have updates on what’s happening with this boat. Will the Brits change everything or keep that French touch?
MI Micax Veteran ·
Good evening, For now, the new owner of CFC isn’t selling its cruises. On Ambassador Cruise Line’s website, no Renaissance cruises are listed. So, in the short term, changes should be very limited. Best regards
MI Micax Veteran ·
For now, the new owner of CFC isn’t selling its cruises. On Ambassador Cruise Line’s website, no Renaissance cruises are listed. So, in the short term, changes should be very limited.

Correction: The first Renaissance cruises (transatlantic and Caribbean) are now online.
PO Poupou10 Globetrotter ·
Recent reviews aren’t exactly making me want to go... 🙁
MU Mum49 Regular ·
Hi Isabelle,

How can you already have feedback? The ship only left on 01/03/25 under the new "banner" and for its first cruise in 2025. We’re leaving on 31/03/25 and will post a review after we get back. Best regards, Mum49
AL Alfre99410 Veteran ·
Hello Isabelle,

How can you already have feedback, since the ship left on 03/01/25 under the new "banner" and for its first cruise in 2025? We’re leaving on 03/31/25 and will post a review after we return. Best regards: Mum49

Right now, there’s a live feed on Facebook where people who left on March 1st are saying it’s a disaster... (messages below)

"No pool, power outages, Short-staffed. 1.5 hours to eat at the Vatel restaurant."

"Due to an electrical issue, life on board the Renaissance is off. In 11 cruises with CFC, I’ve never seen anything like this... And even last year during the same period and on the same itinerary, I didn’t experience a tenth of what’s happened. Between weather, repairs, and unforeseen issues, it’s really one thing after another... Out of respect for the crew on board, I don’t want to make things worse, so I won’t post about these problems. But I won’t stop others on the passenger group from complaining if they want to. I’ll post a full review at the end, including any actions CFC takes."

So I think Isabelle is following the news like a lot of people live.
MU Mum49 Regular ·
Hi there,

Thanks for your feedback—I’m not on any social media. This doesn’t sound great at all and is worrying... even though the ship just came out of two months in dry dock for "repairs."

Let’s hope things improve for the cruisers on board right now. Mum49
PO Poupou10 Globetrotter ·
Thanks Joseph! 😉 You know me well—I’m not one to make things up or say just anything!
PO Poupou10 Globetrotter ·
Hello Isabelle,

How can you already have feedback, since the ship left on 03/01/25 under the new "banner" and for its first cruise in 2025? We’re leaving on 03/31/25 and will post a review after we return. Best regards: Mum49

This probably isn’t the answer you were expecting: several people currently on the ship aren’t exactly thrilled! If you knew me, you’d know I don’t make stuff up 😠 so think twice before accusing people
AL Alfre99410 Veteran ·
Thanks Joseph! 😉 You know me well—I’m not one to make things up or talk nonsense!

Hey Isa!

Yeah, I know, and that’s why I took the liberty of answering for you!

This boat is way too old and outdated—you can’t make something new out of something old!!! I’ll pass...
MU Mum49 Regular ·
Hello, I don’t understand your response—I never said I didn’t believe you. I mentioned that I was surprised there were already reviews about the ship, and I got a reply saying those were people exchanging on Facebook. I’m not on any social media, so I wasn’t aware, but it’s my choice not to be on social networks. I just wanted things to improve for the cruisers on board right now, and since I’m leaving on 31/03/25, I’ll also share my feedback about the cruise. Mum49
PO Poupou10 Globetrotter ·
Sorry, but you doubted what I said 😕 I’m not the only one who interpreted it that way. Things aren’t improving on board the Renaissance—they’re dealing with terrible weather and multiple technical failures. I’m sure your cruise will be better!
PO Poupou10 Globetrotter ·
Thanks Joseph! 😉 You know me well! I’m not used to making things up or talking nonsense.

Hi Isa!

Yeah, I know, and that’s why I took the liberty of answering for you!

This boat is way too old and outdated—you can’t make something new out of something old!!! I’ll pass...

Thanks a lot! I completely agree with you—this boat is really old, and it reminds me of the *Bleu de France*, which had ventilation and evacuation issues from start to finish, not to mention other problems.

Maybe one day we’ll go on a cruise together? If everything goes as planned, I’ll be free from school holidays next year! 🙂🙂🙂
AL Alfre99410 Veteran ·
Hi Isa,

I’d love to go on a cruise together!

It’s been about twenty years since we first met through the various forums, but we’ve never had the chance to go on a cruise together.

I’ve already had the opportunity to meet several members of this forum on cruises (thanks to the calendar), and it was absolutely amazing!

Best,

Alfred
AL Alfre99410 Veteran ·
Hi,

An example of feedback on this boat:

"First cruise... big disappointment. Clear lack of communication. The storm was just an excuse. Between the lack of staff and maintenance that left a lot to be desired... The restaurant for 2 or 3 days wasn’t even up to Flunch standards... So 5%... uh... not sure I’d sail with CFC again. Or even no desire to at all."

On FB, there are only unhappy customers...

In my opinion, this company won’t last long...
MU Mum49 Regular ·
Hello,

An example of feedback on this ship:

"First cruise...big disappointment Clear lack of communication The storm is just an excuse Between the lack of staff and maintenance that leaves much to be desired... Restaurant for 2 or 3 days not even worthy of a Flunch... So 5%...uh...not sure I’d sail with CFC again Or even no desire at all."

On FB, there are only unhappy people...

In my opinion, this company won’t last long..

Hello Alfred,

Thanks so much for sharing what’s being said on social media. Now we know what to expect since we can’t cancel the cruise—departure is in 3 weeks for us. Have a great day! Mum49
MI Micax Veteran ·
Thank you very much for sharing what’s being said on social media. We now know what to expect since we can no longer cancel the cruise, with our departure in 3 weeks. Have a great rest of the day! Mum49

Hi Mum, The latest updates on social media are encouraging. The electrical issues seem to be resolved: the restaurant, buffet, elevators, etc. are all working normally again on the *Renaissance*. Passengers have received an on-board credit equal to 5% of their cruise amount as compensation. Best regards
MU Mum49 Regular ·
Hi Micax,

Thanks so much for this info. The rest of the cruise is going to be "more comfortable" for those currently on board. Have a great rest of the day! Mum49
EV Evajules Globetrotter ·
Cruise from March 31 to April 10, Sure, the Renaissance has been renovated, but not everywhere. Apparently, everything is spotless on decks 7 and 8 (reception, bars, restaurants, shops...). You can’t say the same for the other areas and cabins—at least not mine. What were they thinking, with the average age of cruise passengers, leaving such narrow bathtubs, even with grab handles? Don’t look too closely at the finishes that make a ship beautiful, or the spots that look like a "jumbled mess" of materials (deck 6). The AC motor keeps you awake, but is it possible to ask to turn it off without affecting the AC itself? Mystery! The elevators aren’t always all working—true, not for long—but they make strange noises. Externally, you can tell the ship is showing its age, despite the repainted hull at the waterline and the smokestack in a gorgeous purple/pink and green since it became Ambassador—very English taste, no doubt. Overall, it’s a "nice" ship because it’s not too big, with a French-style breakfast service? No! You have to wait over an hour at the restaurant without getting what you want, so everyone heads to the buffet—and many do! On the other hand, dinner at the Vatel restaurant is 20/20 service and the food is very good. Of course, these are just my observations and hold only that value. Best regards,

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