Hi there, I just booked a round-trip flight from Brussels to Da Nang on eDreams, with a layover in Hong Kong on Cathay Pacific. Does anyone know the check-in procedure for these flights? 1) For flight CX294 BXL-HKG, I’ll need to check in on the Cathay Pacific website, 2) For the next flight CX5552 HKG-DAD, what should I do? I only have a 2h25 layover. Will I need to collect my luggage, go through immigration, and then recheck in at the airport counter, etc.? I’m pretty worried about this layover—I thought check-in could be done on the airline’s website and that my luggage would be transferred automatically during the layover, like with most other airlines... Thanks so much for any help from those who’ve been in this situation!

Hi there,

I just made a reservation for a Bangkok/Chiang Mai flight: - I searched via Kayak.fr. - Once I chose my flight time, I was redirected to the site https://kiwi.kayak.com/ (Kiwi.com). - I completed all the steps up to payment. - After paying, I received my authentication code on my phone and validated it. - And since then, nothing. No confirmation email, nothing on my Kayak, Kiwi, or AirAsia accounts. Has anyone else found themselves in this situation?

Also, which site would you recommend for booking a Bangkok/Chiang Mai flight and a Chiang Mai/Phuket flight?

Thanks for your help. Fred

Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help

Hi everyone, we need your advice to avoid being denied boarding at Paris CDG.

We’re planning a one-month trip to China, which matches the 30-day visa on arrival, but with a return ticket from Vietnam. For example, we’d arrive in Chengdu, then travel via Lao Cai to Vietnam, and fly back to Paris CDG from Hanoi 45 days later. Do you think this could be an issue at boarding?

Second option: arrive in Chengdu (*30-day visa duration*), then fly from Kunming to Hanoi 45 days later (Vietnam visa duration), and return to Paris CDG from Hanoi. Thanks for your input!

Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.

I'm looking for any recent info (2024) on entering Myanmar from Ranong in Thailand, as well as the journey up to Mawlamyine. Are there any restricted areas?

we have flights with Swiss and Lufthansa for January; our flights are still in our booking file. But after reading that the Cambodian ambassador in Paris advised against transiting through Bangkok (which is our case), I reached out to the airlines to potentially change our ticket via Singapore. However, both companies have canceled all flights to Cambodia, regardless of the day or airport. We’ll have our contact on the ground call us on Monday to figure out what to do, especially since no insurance covers war, conflict, etc. If anyone else is in the same situation with an upcoming departure, we can exchange tips

Hi, We're heading to Zanzibar in 6 weeks. I've been stuck for several days on the website https://visa.immigration.go.tz/ because we need to specify whether we're employed or self-employed, but the "employer" and "profession" fields are grayed out. It's a roadblock—I can't move on to the next step. I thought it might be a temporary bug, but that's not the case. I've tried filling out the form on my computer using two different browsers, on my phone, but I keep getting stuck at the same step. I emailed their contact address but haven't heard back. Has this happened to any of you? I don't know how to resolve this issue, especially to get our visas before our departure. Thanks for your help. Stéphanie

Hi, I’m leaving for Cape Verde on 11/24/2025... I tried to register on the site www.ease.gov.cv (so more than 5 days before departure). I can’t get past the email verification step (I never receive the code). I’ve tried several browsers and all 3 languages—nothing works...

Any ideas?

hi, and help! I need to complete my TDAC, but the site is stuck on page 2 under Accommodation Information: I can't fill in the "province" field—it's mandatory! I enter Bangkok, but when I scroll down to add the address... everything disappears.

What should I do? Thanks for your help! Elisabeth

Hi Community,

I'm having trouble booking a domestic flight from Jakarta to Tual for September on Lion Air's website. The site keeps glitching. When I use a comparison site, the flight shows up just fine. I'd prefer to book directly on their site rather than through a comparator. Is anyone else running into this issue right now?

Thanks!!!!

Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.

Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...

A colleague on-site tried to help us, but no updates so far.

My questions:

- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?

Clean record, and I haven’t been to any sketchy countries. Brand-new passport...

Thanks in advance for your help! !

Hi, I need your help because I’m stuck. I booked 6 flight tickets to Palermo on August 6th through the Lastminute site. The flight is operated by Air France, and I just realized my name is wrong. I immediately contacted Air France, who told me it’s up to Lastminute to make the change, but they say it’s Air France’s responsibility. I’m really anxious because I’m traveling with my two kids. Can you help me? Thanks

Hi there,

I’m starting this thread to ask for your advice on a tricky situation I recently ran into. Maybe you’ve been through something similar?

After booking my tickets for this summer, I realized I never received an email, payment confirmation, or reservation number (well, the number did appear on the page after payment, but I didn’t write it down, assuming I’d get it in the confirmation email that usually arrives right after). Even though I was charged, I have no other proof of purchase since I don’t have anything to back it up...

At the time, I wasn’t too worried—email delays had happened to me before. Worst case, I’d get it an hour later.

Except after a full day, I still hadn’t received anything, and the reservation still doesn’t show up in my personal account on the airline’s website.

What should I do?

I contacted support via message: still no reply (and they guarantee a response within two hours). I called them, but no one picked up (and on top of that, I was charged 7.5 € for 15 minutes on hold). Now I’m starting to lose my patience...

Has this ever happened to you?

Thanks in advance,

Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this

Hi, I have to leave for Bali and I’ve got a problem. We’re traveling as a family, but when my partner filled out our daughter’s ticket, they only put one last name, even though she has both—mine and her dad’s—on her passport. I tried to fix it to make sure everything’s correct, but the airline won’t do anything about it. Do you think this will be an issue at boarding?

Hi everyone,

I just wanted to warn you all after my disastrous trip back on February 28th because of Emirates airline. Please note that if you need to file a complaint with this airline, wait until you're back home in France or your country of origin. Here’s what happened to me. I had booked and paid for seats on the plane for my outbound flight on February 10th from Lyon to Dubai, then Dubai to Bangkok. Despite our reservation, these seats weren’t assigned to us. I spoke to a flight attendant who told me she’d inform Emirates management and advised me to file a complaint once I was at my hotel. So, I did that on the Emirates website to request a refund for the paid seats that weren’t assigned, totaling 34 €. On February 26th, I tried to check in online for the next day, which was supposed to be my return flight. To my surprise, my husband still had his return ticket, but mine was no longer scheduled. I contacted the airline via chat, and an advisor told me, "Ma’am, you canceled your return flight." I responded, of course, that I hadn’t, and as proof, my husband still had his return ticket. The advisor ended the conversation by insisting I had canceled my flight. I was devastated and in tears, and like most tourists, I only had data and no way to call except via WhatsApp and Messenger. I had to contact my daughters so they could call Emirates to understand and resolve the situation. But nothing worked—they insisted that when I filed my complaint, it was indicated that all my future tickets were canceled. The flight on February 27th was fully booked, so either my husband returns to France alone, or we return together on February 28th, but we’d have to pay 2300 € for both of us. Despite multiple explanations to Emirates—including that I’m disabled and can’t be alone—they refused to listen or understand. We had to pay 2300 € to get home on February 28th. We also had to extend our hotel stay in Bangkok by one night and change our train for the return on the 28th, totaling 2565 € to get back home. I’ve since filed requests with Emirates for a refund of the return flight tickets and with my Visa card, but I have little hope of recovering anything. If anyone here has experienced this situation or has any ideas for a solution, I’d really appreciate your help. Thanks so much for your valuable support. Most importantly, remember: DO NOT FILE A COMPLAINT WITH EMIRATES BEFORE RETURNING FROM YOUR TRIP.

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Hi, I’m trying to book 2 flight tickets on SATENA’s website. After entering my personal details, it asks for: "Business name, fiscal identification and fiscal ID"... and I can’t skip this step. Can anyone help me out? Thanks in advance

Hi everyone, I’d like to take a trip from France to Malaysia and Thailand like this:

Paris to Kuala Lumpur Kuala Lumpur to Langkawi

Langkawi to Koh Lipe

Bangkok to Paris

I’m wondering if I’ll run into any visa issues on arrival since I won’t have an outbound flight ticket from Malaysia and I won’t have an inbound flight ticket to Thailand. If you’ve got any tips or have done this trip before, I’d really appreciate your help.

Thanks so much.

Hi there, I’m planning a trip to Laos in February. I tried to apply for my eVisa online, but the system keeps telling me that both my address and the address of my hotel upon arrival are invalid, without any further explanation. I’ve modified them, shortened them several times, but nothing changes. I sent a message to ask for clarification but haven’t received a response. Has anyone else run into this problem? How was it resolved?

Thanks in advance, and happy New Year! 🙂

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Hi,

A pretty serious issue has come up in the past few weeks for traveling to Tanzania.

What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php

Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!

Loïc

Hi,

I read on another forum that there might be an issue with insurance for our vehicles in the Faroe Islands.

Apparently, we wouldn’t be covered once we disembark from the ferry. From what I understand, the DK on our green card no longer applies to the Faroe Islands.

Could anyone confirm this?

Thanks

Hi everyone,

I’m leaving for England tomorrow and I absolutely need to get my ETA. Problem: my phone’s camera is broken and the app requires a photo… I’m starting to panic a little—does anyone know how I can handle this? 😱

Help!! Thanks

Hi,

I swapped my first and last name when I made my reservation. I’d like to know if this could cause any issues for boarding or not? I have a layover in Istanbul on my way to Dubai.

Could you please point me in the right direction?

Thanks in advance

Hi there, I traveled in June 2025 with Nouvelair Destinations to Hammamet. I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks

Hi there, I’m spending a few days in San Pedro de Atacama (Chile) and would like to cross the Argentine border to make a loop toward Salta and then return to Chile to drop off the rental car. I’ve heard that crossing the border can be tricky! Is it possible with a rental company’s authorization? Which company, and at what cost? Thanks for sharing your experiences! Best regards, Arnale

Hello, HAPPY NEW YEAR 2026! We’re heading back in October for a trip through Botswana, Zambia, and Zimbabwe. I have a question: for our route, we’ll need to cross the Zambia and Zimbabwe borders twice each. From experience, I know we won’t have any issues with Botswana. But for the other two countries, I can’t find a clear answer. All your tips are welcome!

Thanks for your replies

Hi everyone,

When applying for an OA visa from France, is it okay to provide the address where I’ll just be staying for the first few days while I look for a permanent residence?

Thanks! Olivier