Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Hi, I have to leave for Bali and I’ve got a problem. We’re traveling as a family, but when my partner filled out our daughter’s ticket, they only put one last name, even though she has both—mine and her dad’s—on her passport. I tried to fix it to make sure everything’s correct, but the airline won’t do anything about it. Do you think this will be an issue at boarding?

Today I ended up being denied boarding at CDG. I booked the trip through a physical travel agency with no assistance for the visa application. I applied in plenty of time and got the approval. Except I put the 9th (the day I left France) as the date instead of the 10th, which is the arrival date in India. That’s what caused the denial. I’m guessing I don’t have any recourse? Thanks for your replies.

Hi everyone, could someone clarify a doubt for me? Here's the thing: my passport expires on 25/09, and I want to go to Thailand from 03/3 to 30/3. So, on the day of departure, it will be 6 months and 22 days before the passport's expiry date.

...So, for entry into Thailand, will there be a problem? Apparently not, but I'm not sure. And for the return, since it will exceed the expiry date by 5 days, should I be careful with the layover outside Europe due to the 6-month passport validity rule? For safety, should I choose a European layover to avoid the 6-month passport issue?

I understood that what matters is that on the date of entry into Thailand, the passport must be valid for more than 6 months, and it will be exactly 6 months and 23 days.

However, for the return to France, I leave on 30/03, which is 5 months and 25 days (just 5 days short).

I heard that they don’t check it, and if I have a layover in Doha, for example, where the 6-month rule applies, as long as I stay in the transit area and don’t go through immigration, there shouldn’t be a problem either.

But I’m not sure about anything—even ChatGPT tells me there’s no issue...

Is there an expert on this topic on this forum? Thanks in advance!

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Hi fellow travelers!

I’m planning a backpacking trip to the USA for autumn 2024.

I’ve already been to New York in February 2024, but my ESTA expires on September 27, 2025. However, I’d like to leave in early September. Is it possible to apply for a new ESTA before my trip so that the new one is valid instead of the old one when I’m there?

Thanks for your help! Antoine

Hi there,

Let me explain. I’m cutting it close for arriving around Chinese New Year in Guizhou. There are very few options to maximize (30 days) my stay—otherwise, it’s more like 25 days. I’ve found a "possibility," but for the return flight, the plane is scheduled at 12:50 AM, which is 50 minutes after midnight. So my question is: at what point am I considered "to have left China"? Is it when I clear customs or something else? Thanks.

Hi there. I hold a 60-day C1 visa obtained online in early April, and I’ve been in Indonesia since April 14th. I’d like to extend my visa, something I thought was possible online under the same conditions as when I got the visa—but oh no! I realize first that I can’t find my visa on the immigration website with the requested details (passport number, date of birth, nationality)... and also that it seems a sponsor is required for the C1 visa, not only for the extension but even for the initial visa application, which wasn’t asked of me before!!!! So, I’m wondering how I should go about getting this extension... Has anyone gone through this experience? What solutions might there be, given I only have two weeks left to sort this out... Thanks for your helpful feedback

Hi Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily? Thanks

Hi, I want to invite a Malagasy friend and I’m surprised to learn there are procedures (that seem complicated) to follow… It would be a short stay (max 3 months). She’s got her passport, I’m paying for the flight ticket, and I read that I need to get an accommodation certificate from my town hall—but what else is required after that? What other documents are needed? What are the processing times? I’m really disappointed that in 2026, it’s still such a hassle for this kind of thing.

Hello everyone, I’m going on a trip to Egypt, and I booked it through a travel agency (Fram). The trip is in October... After reading my contract more closely, I saw that the visa would cost me 95 €, but if I apply for it in advance, it’ll only be around 25 €. I can’t find the link that lets me do it myself, for a fee of course. Can anyone help me? Thanks a million!

Hi there, hope you're doing well! :) I’m leaving from Bordeaux for Thailand this Tuesday and should land on Wednesday. I wanted to ask about the TDAC—I don’t quite get it: Do you have to do it a maximum of 3 days before departure or 3 days before arrival? How long does it take to get the document, and what form does it come in? I’m worried about messing this up—if you were arriving on Wednesday, when would you fill it out? Thanks for your feedback!

Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

India is introducing an electronic arrival card for foreign travelers. The measure is effective for all travelers starting October 1st.

India is now adopting the electronic arrival card. Presenting this "e-Arrival Card" is now mandatory for all arrivals in India as of October 1, 2025. This formality replaces the paper card previously filled out on the plane or upon arrival. India aims to streamline traveler tracking. The requirement applies to travelers of all nationalities, both adults and minors, for all entry points into India. It’s an additional mandatory formality alongside the e-Visa or visa. The e-Arrival Card must be completed online within three days prior to arrival in the country. Available in English only, it’s free and can be done on the official Indian authorities' website. The document is valid only for the declared arrival day. "This means you’ll need to complete it for each new arrival," clarifies RapideVisa, an agency specializing in visa services. Travelers must provide standard information to obtain the document (passport number, purpose of stay, countries visited in the 6 days before arrival, etc.).

Once completed, a document with a QR code to present to authorities upon arrival is generated. With this new system, India aims to facilitate traveler tracking and reduce congestion at airport counters. Nearly 19 million international visitors traveled to India in 2023. Among them, 189,000 were French.

Source: https://www.lechotouristique.com/article/inde-une-nouvelle-formalite-obligatoire-pour-voyager

https://www.youtube.com/watch?v=1WaPqVyUmuY

Hello everyone, I’m going on a tourist trip to Canada (Quebec) on September 1st. I filled out an eTA application 10 days ago but made a mistake on my passport number. I submitted a new application and had to send a copy of my passport, which I did correctly (unfortunately, I didn’t take a screenshot as proof). The next day, my eTA was refused! I made a third application this past Saturday, August 16th, and they confirmed receipt, but it’s now Monday evening and I still haven’t heard anything! I’m starting to seriously panic. It’s absolutely impossible to get help from a real person online! The Canadian Embassy in Brussels doesn’t handle eTA applications at all! I don’t know what to do. Can anyone help me, please? Thanks in advance 😢

Hi, We’re heading to Tanzania at the end of the year and I’d like to know where I can apply for the e-visas because I’ve found some sites, but they’re charging more than what I was told. It’s not the official site, and I’m struggling to find it. Do you have the direct official link, please? Thanks so much for your help! 😊

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi everyone!

So happy the forum is back—I’ve been part of it since 2012! ☺️

After lots of twists and turns with Sri Lanka’s visa (called ETA) over the past few months, here’s a quick recap of the current situation for travelers:

- You need to get an ETA, either online or on arrival. I recommend doing it online because it’s cheaper (here’s a step-by-step guide to avoid common pitfalls: https://www.tongsetsrilanka.com/mode-demploi-pour-eta-au-sri-lanka)

- It’s valid for 30 days and costs $50 online or $60 on arrival.

- It was supposed to be free starting October 1st, but due to the elections and Parliament being dissolved, that didn’t happen. Stay tuned in December in case the topic comes up again.

- The online ETA is recorded in your passport, so you don’t need to show any documents, but I’d still recommend traveling with the confirmation.

- If you didn’t receive the confirmation email, you can check the status on the official ETA website.

- The only official site is eta.gov.lk. Watch out for agency websites pretending to be the official one.

- Avoid filling out your ETA on the French version—it’s buggy. Use my guide and do it in English instead. 😅

Happy travels! Caroline

Hi, I'd like to know—I'm planning to go to Taiwan and would like to make a stop in China, then another stop in China on my way back from Taiwan.

In total, I'd stay less than 30 cumulative days in China, but would I still be allowed to return after coming back from Taiwan (while still benefiting from the visa exemption)?

Thanks! ^^

Good evening, I booked a one-month stay in an Airbnb in Thailand. Is the booking confirmation enough for the 3-month single-entry tourist visa?

Hello,

We’re leaving in November 2025 for a stay of more than 60 days in Khao Lak and need to apply for a 30-day extension on-site to be allowed to stay nearly 90 days. Should we declare the flight ticket dates (November 13, 2025, to February 9, 2026) directly on the electronic form (if it’s applied from May 1st) before leaving, at the risk of being denied entry (over 60 days), or declare 60 days and quickly apply for a 30-day extension once there? Are flight tickets checked upon arrival (Phuket) or earlier on the electronic entry request? I remember that the arrival check is quite "serious" and after 18 hours of travel, you’re pretty impressionable! Thanks for your help, Best, Bruno.

Hi there,

I just booked my round-trip flight ticket to visit Cuba for two months, from January to March 2025. I’ve heard about the challenges Cubans are facing and the recent changes the island has gone through—economically (like the end of the dual-currency system) and administratively (the introduction of an e-visa)...

This is my first time visiting the country, so I’m still figuring out all the administrative steps I need to take before I go.

1) Can I apply for the electronic e-visa now (still 22 €?) from home on the website evisacuba.cu?

2) I read that I need to fill out a form 48 hours before departure on the site dviajeros.mitrans.gol-.cu/inicio. Is it possible to do this now to save time?

3) I’m a bit confused about the currency. From what I understand, there’s now only the Cuban Peso. Should I exchange my euros at the airport, or wait until I arrive at the *casas particulares* in Havana that I’ve already booked and ask the owner?

Thanks in advance for your help!

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hi everyone, is there anyone sure about this topic? I’ve heard two different things. I’m leaving for Thailand on March 2nd and returning to France on March 30th, and my passport expires on September 25th. When I look at the rule that says the passport must be valid for more than 6 months upon entry, I’m good until March 25th, but on the way out, I’ll be 2 days short of the full 6 months (5 days early, to be precise).

Most people tell me it’s okay because it’s the entry date that counts, and even ChatGPT confirmed that for me. But some say no, it’s the return date that matters. So I called Qatar Airways, and even there, I got two different answers—one person said no, it’s the return date, and another said it’s fine for them. I’m not sure they fully understood what I was asking, and since I’m not in Paris, I can’t go in person either...

Just to be safe, I applied for a passport renewal at the town hall. They told me it would take 4 to 6 weeks, and I applied on January 14th, leaving on March 2nd, which is 6 and a half weeks. On the ANTS tracking, it’s been marked as "in production" since January 17th...

So, are there any experts on this topic out there? Either about whether boarding is allowed with the old passport or about the usual timeline for receiving a new passport... Am I wrong to worry in either case?

Thanks to those who reply!

Hey Fellow Travelers,

I was caught off guard when the Malagasy consulate in Scandinavia informed me they don’t issue entry visas for Madagascar—what’s the point of a consulate, I wonder! They advised me to apply at the Malagasy embassy in London. So, I started filling out the online form, but the price for the visa made me do a double-take: nearly 200 €!

But apparently, you can also get it on arrival! Has anyone tried this before? I’d love to know if the process takes a long time (I’ll be landing in Nosy Be, exhausted after nearly 15 hours of travel), what the cost is, and—since corruption isn’t just a word—whether you absolutely have to grease the palm of the official(s). This is because I almost took the next flight back when I arrived in a country I won’t name. Even though all my documents were in order—passport, visa, vaccinations, hotel reservation—the immigration officer initially refused to stamp my passport. I later found out I was supposed to slip at least $10 into the document when presenting it... Thanks! /d

Hi,

I’m going on leave to Cape Verde on 12/06/25 and completed the mandatory registration to enter the country. After filling in my identity, passport number, and hotel address, I tried to pay with my debit card. However, I couldn’t validate the payment—an error message appeared, and the same thing happened with two other cards (bug?). If it still doesn’t work by the time I leave, can I pay the fee upon arrival? Is there a way to do it at the Cape Verde Consulate in Paris?

Thanks.

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.

Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...

A colleague on-site tried to help us, but no updates so far.

My questions:

- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?

Clean record, and I haven’t been to any sketchy countries. Brand-new passport...

Thanks in advance for your help! !