Discussions similar to: Une réponse aux low costs
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Best time to book flight tickets to Seville
Hi everyone,

Does anyone have an idea about how flight ticket prices drop for a given destination? (Excluding Ryanair, of course.)

We need to leave for Seville on December 27th. Generally, airlines launch trips on a specific date with a high price to start filling the plane. As the departure date gets closer, the airline tries to fill the plane and lowers its prices, so the ticket price becomes reasonable again.

Example: Right now, for a trip in about 10 days, the average round-trip ticket price is usually around 200 €. Currently, the round-trip ticket price for December 27th is 450 €.

If any of you have more precise info on this topic (for example, if the price drops 15 days before departure), thanks in advance for your input. Jean Paul
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Missing maiden name on Turkish Airlines flight ticket
Hi, I booked flight tickets with Turkish Airlines 15 days ago for a round-trip for 4 people to Thailand in August 2026. On my reservation, I only included my married name, but on my passport, my maiden name appears along with my married name. I only noted one first name—I didn’t include my second or third first name. For my husband and children, I only included their first first name. I called Turkish Airlines a few days ago as a precaution, and they were very helpful, guiding me through the process of adding a comment to request the modification with scanned passports. They confirmed it would be free of charge. Today, I received a response from TK saying I need to buy new tickets with the required changes and then provide them with the new reservation details to be reimbursed for the initially purchased tickets. I called Turkish Airlines again, and they advised me to file a complaint using the initial comment I made. I did that tonight, explaining that I made these requests as a precaution—I fly every year and have never included my maiden name or other first names on my reservations, and it’s never been an issue. Plus, I can’t afford to pay for new tickets since prices have skyrocketed (+1000 € for 4 people). I’m really worried and anxious about this situation. We’ve been saving for a while to afford this trip, and I hope it gets resolved favorably. Have any of you experienced similar issues or situations like this? If so, how did it go at the airport? Thanks in advance for your help
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Connection time in Abu Dhabi
Hi, I’m planning a trip to Australia—Paris to Melbourne. I’m flying with Etihad and have a 1-hour connection in Abu Dhabi. Does that seem doable to you? Thanks for your feedback and experiences!
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Brussels-Da Nang flight with layover in Hong Kong on Cathay Pacific
Hi there, I just booked a round-trip flight from Brussels to Da Nang on eDreams, with a layover in Hong Kong on Cathay Pacific. Does anyone know the check-in procedure for these flights? 1) For flight CX294 BXL-HKG, I’ll need to check in on the Cathay Pacific website, 2) For the next flight CX5552 HKG-DAD, what should I do? I only have a 2h25 layover. Will I need to collect my luggage, go through immigration, and then recheck in at the airport counter, etc.? I’m pretty worried about this layover—I thought check-in could be done on the airline’s website and that my luggage would be transferred automatically during the layover, like with most other airlines... Thanks so much for any help from those who’ve been in this situation!
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Your thoughts on IndiGo airline
Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.
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EasyJet in Nice: Fight Over Refusal to Pay Baggage Fee
The couple involved refused to pay the extra fee demanded by the flight coordination company. Things quickly escalated. It got so bad that the man ended up physically fighting with an airport agent, even rolling on the ground.

https://www.nicematin.com/faits-divers/il-refuse-de-payer-un-supplement-bagages-le-litige-se-termine-en-bagarre-a-l-aeroport-de-nice-999711

If you can’t afford to pay for your luggage, don’t travel 😡. What’s next? Are they gonna hit the tour guide in Mykonos because the price of the tour went up without warning 🤪?

A heads-up to all EasyJet travelers: baggage checks are more strict than ever!
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Traveling to Madagascar with Neos
Hi there, we’re planning a trip to Nosy Be next summer and we’ve come across Neos Air, which offers direct flights from Rome and Milan. It looks really appealing, but how reliable are they, especially in terms of punctuality—particularly for evening departures?
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Preferred name instead of family name on Oman Air ticket
Hi, I know this topic has already been discussed, but in a rush, I booked a flight ticket with my married name (on my passport it’s noted as "married name X"). I’m flying with Oman Air, but since I booked through Expedia, they refuse to change it to my maiden name. Can I still travel? I’m really panicking!
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Flight Change by Kuwait Airways - Booked via Trip
Hey everyone, We bought a ticket a month ago on Trip. It was supposed to be a flight leaving at 2:30 AM to arrive in Kuwait at 4:30 AM to catch a connecting flight with the same airline (Kuwait Airways) at 8:30 AM the same day, arriving in Paris at 12:45 PM. But Trip just informed us that KA "modified" the first flight to depart at 1:20 PM, which means we’ll miss the second leg of the journey. No alternative offered for that portion. After checking, the only solution is to take the flight the next day—so more than 17 hours of layover. We have to go back to work the next day, even though we’d planned a rest day. Trip’s only options are to cancel or accept the change!!! We asked them to propose an alternative flight, but their response was to contact the airline. We did, and their answer? Wait a bit longer for the final schedule!!! From my research, this counts as a cancellation or at least a delay of over 3 hours, so the airline is obligated to find us an alternative flight and compensate us. Has anyone had this experience with this airline or another? Any advice? Thanks in advance
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Airports in the Persian Gulf Emirates
Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...
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Turkish Airlines flight delay and refusal to compensate
We bought round-trip tickets from Mulhouse/Basel to Maun (Botswana) in January 2023 through Option Way.

Turkish Airlines issued the entire round-trip tickets. The flight plan was:

31 August 2023: TK 926 from Basel/Mulhouse to Istanbul and TK38 from Istanbul to Johannesburg 1 September 2023: Airlink (4Z)300 from Johannesburg to Maun. 11 September 2023: Airlink (4Z)301 from Maun to Johannesburg and TK43 from Johannesburg to Istanbul 12 September 2023: TK1923 from Istanbul to Basel/Mulhouse.

On 1 September, on the outbound trip, Turkish Airlines flight TK38 from Istanbul to Johannesburg arrived 1 hour and 30 minutes late due to airport congestion. As a result, we missed our connection with Airlink flight (4Z) 300 from Johannesburg to Botswana (even though the initial layover time was sufficient for the connection). Upon arrival at Johannesburg Airport, a Turkish Airlines agent greeted us, booked us a room near the airport, and rebooked us on the same flight for the following day, 2 September. On 2 September, after numerous difficulties checking in at the Airlink counter in Johannesburg, we finally reached our final destination with a 24-hour delay. We lost our first day of vacation in Botswana, including the activities that were planned for that day. On 11 September, during our return trip and almost certainly due to the rescheduling of the outbound flight, the Airlink check-in counter in Maun did not recognize our tickets issued by Turkish Airlines. After many searches and phone calls, we had to buy new tickets for the Maun/Johannesburg flight 4Z301. This cost us 9,306 Botswana pula (643 €). Upon arrival in Johannesburg, the Turkish Airlines check-in counter again had trouble identifying us for flight TK43 from Johannesburg to Istanbul. It’s clear that the root of our check-in problems stemmed from the renumbering of our tickets when the Turkish Airlines representative rebooked us on the Airlink (4Z)300 flight for 2 September. During this process, all subsequent flight tickets must have been canceled. Since our return, I’ve requested the following from Turkish Airlines: · Compensation under the European Regulation EC 261/2004 of 11 February 2004 for flight delays, amounting to 600 € per passenger. We meet all the conditions: departure from a Franco/Swiss airport, arrival at the final destination more than 4 hours late, and a distance greater than 3,500 kilometers. Turkish Airlines has not provided evidence that they did everything possible to avoid this delay. · Reimbursement for the Airlink Maun/Johannesburg tickets on 11 September, which we had to pay again to Airlink even though we had already paid for them through our agent, Option Way. Turkish Airlines refuses compensation on the grounds that they complied with all regulations. Turkish Airlines and Airlink are passing the buck when it comes to reimbursing the tickets we paid for twice. For Turkish Airlines, claims can only be made through their website, and each time a different agent responds. I’ve contacted our insurance, legal protection, the travel ombudsman... without success. Currently, the case is with a lawyer working for "Air Indemnité," but I have little hope. Obviously, I won’t be flying with Turkish Airlines again—they seem to have a habit of not respecting schedules or customer satisfaction. A good lesson for planning very long layovers.
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Which airline for Seoul?
Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
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Transfer time at Terminal 1 Frankfurt
Hi there, I’m flying from Marseille to Bali this year and have a 1h30 layover in Frankfurt, from Terminal 1 to Terminal 1. Do you think that’s enough time, considering I don’t know the airport or the language? Thanks. »
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Have you heard of Qanot Sharq airline?
Hi everyone! We’re planning a multi-stop trip, starting with Uzbekistan. Has anyone flown with Qanot Sharq before? We’re looking to take a flight from Tashkent to Guangzhou. We tried buying a ticket on their website, but they only accept local bank cards since they don’t take foreign currency. We’ve searched on other sites but can’t find any tickets that include baggage. It’s a bit risky since there’s no info on whether we can buy baggage allowance on their site or how much it’d cost.

If anyone has any tips, we’d love to hear them! 😊 Safe travels!
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Flight ticket reservation confirmation issue: what to do?
Hi there,

I’m starting this thread to ask for your advice on a tricky situation I recently ran into. Maybe you’ve been through something similar?

After booking my tickets for this summer, I realized I never received an email, payment confirmation, or reservation number (well, the number did appear on the page after payment, but I didn’t write it down, assuming I’d get it in the confirmation email that usually arrives right after). Even though I was charged, I have no other proof of purchase since I don’t have anything to back it up...

At the time, I wasn’t too worried—email delays had happened to me before. Worst case, I’d get it an hour later.

Except after a full day, I still hadn’t received anything, and the reservation still doesn’t show up in my personal account on the airline’s website.

What should I do?

I contacted support via message: still no reply (and they guarantee a response within two hours). I called them, but no one picked up (and on top of that, I was charged 7.5 € for 15 minutes on hold). Now I’m starting to lose my patience...

Has this ever happened to you?

Thanks in advance,
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Qatar Airways: cancellation and incomplete rescheduling
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.

Now, onto the topic :)

We’re a family of four traveling together to Seoul, with two separate bookings.

Our original itinerary was: Madrid → Doha → Seoul (March 23–24)

The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).

Since then:

- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now

We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.

We’re flexible:

- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)

Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....

Thanks so much for your help! 😊
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Payment Issue with Saudi Airlines
Hi there, I’m facing a rather unusual issue with SAUDI AIRLINES. I booked a flight to Jakarta with a layover in Jeddah for July directly on their website on February 25th, paying for our three tickets via PAYPAL. I quickly received confirmation that my flight was booked and our e-tickets were issued. However, after several days, I noticed we were never charged for the tickets, and I saw on our PayPal account that the payment authorization was still pending.

At first, I chalked it up to cross-border or banking delays… but since I use PayPal often and the debit from my bank account is usually almost immediate, I called PayPal. They told me that neither they nor I had anything more to do: when a transaction is paid using their solution, the payment is systematically validated by the seller before the transaction (an automated process, I imagine). However, PayPal confirmed that SAUDI hadn’t done this and that they had a month to do so, otherwise the transaction would be canceled by PAYPAL and SAUDI wouldn’t receive the funds. There must have been a technical glitch because normally, I shouldn’t have received the tickets until they had received the payment.

Given the reviews I’ve read about their customer service, I’m worried they might cancel our tickets without notice once they realize their mistake—or that they’ll ask us to pay the amount at that point (since the closer we get to the date, the higher the price goes).

So, I’ve been trying to contact them nonstop via their app (I’ve submitted about 10 tickets), I’ve called them, messaged them on Messenger and Instagram, and so far, I haven’t gotten any response. Either they don’t read my message to the end and just reply that the flight is confirmed + resend the tickets, or more recently, they tell me the issue is being handled by another department. We tried calling them again on Saturday, but no luck—the French-speaking agents were always busy. On Messenger, they keep asking for the secret code sent by SMS at the start of the conversation, but of course, I never receive anything even though my number is correctly registered in my SAUDI account.

I don’t know what else to do, and I’m not sure if I’m right to worry they might cancel our tickets.

I’m afraid this could jeopardize our dream trip, for which I’ve already booked hotels and activities… and we were really looking forward to it.

I hope you can shed some light on this?

Thanks for taking the time to read this
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Gulf Airlines
Hi there,

Lately, when I check Skyscanner (sorted by price low to high 😛), I don’t see Gulf airlines at the top of the list anymore. Instead, Air India dominates (I flew with them a few years ago, and my experience was pretty mixed). After that, there’s Royal Jordanian… and the first Gulf Air, Etihad, and others only show up at 7XX € or more (with endless layovers). What’s going on with these airlines? Did they change their target market? I really like these routes for Southeast Asia trips because they give you a perfect midway break.
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Denied compensation for over 3-hour delay on American Airlines
Hi Voyage Forum members,

My wife and I took American Airlines flight no. 63 on Tuesday, February 18, 2025, at 9:30 AM, with a scheduled arrival in Miami at 1:30 PM local time.

After about half an hour of flight, a young passenger had a medical emergency. They were given care, and a flight attendant went to get an oxygen bottle. Then, an announcement over the loudspeakers informed passengers that the plane was diverting to London.

Once at London Heathrow (LHR), we were waiting to depart again. But a new announcement asked us to disembark because the plane wouldn’t be able to take off until the next day. (American responded to my follow-up, saying they’re required to limit their staff’s working hours to a certain number per day.)

A crowd of travelers gathered at the American Airlines counter, where they were told to follow instructions to get to a hotel. Meanwhile, I called the airline’s customer service to find a replacement flight that same day, since I couldn’t afford to leave the next day. If I had, I would’ve lost my hotel and car rental reservations due to late cancellation, which would’ve cost me a significant amount.

After discussing in English with customer service and the counter staff (who I handed my phone to), we managed to get two seats on British Airways flight BA 0209, which was leaving about 2 hours later.

That’s how, after a stressful wait unsure if we’d get our luggage back, and once we did, we hurried—heavily loaded—to reach the far-off terminal for our new boarding on foot and by train shuttle.

We finally took off for Miami and landed around 7:30 PM, which was 6 hours later than the originally scheduled arrival time of American Airlines flight 63.

On top of the stress, there were the costs of meals in the meantime, and I had to notify the hotel and car rental company about our delay.

As a result, I requested compensation for a flight delay of at least 3 hours (and I’ve involved my insurance’s legal protection to pursue this claim). American Airlines argued that exceptional circumstances prevented them from compensating me.

What do you think? Is my request unreasonable?
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Leaving during a layover at Charles de Gaulle
Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?
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Best route to get to Casablanca from Bayonne
Hi there, For the upcoming All Saints' holidays in 2025, I’m heading to Casablanca to join a friend who’ll be working there for a year. I’m based in Bayonne—what’s the most convenient flight option? Should I depart from Bordeaux or Bilbao?

Is it worth flying to Rabat first and then taking the train to Casablanca?

Thanks for your insights! Laurence from Bayonne
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Which airline would you recommend for Dubai?
Hello,

We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?

Thanks so much for your advice. Have a great Sunday! Mum49
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Singapore Airlines Pricing
Hi everyone! It feels really strange to be back on Voyage Forum after such a long time.

A quick question for the pricing experts out here 😉

I’ve been running some simulations for a Singapore Airlines flight, and I found THE perfect one for me! But here’s the thing: the simulation for 1 passenger is 978 €, and for 2 passengers, it jumps to 2,208 €. Where do those extra 252 € come from?

Yeah, I know I could book two separate reservations...

Thanks for your insights...
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Quick layover with Cathay Pacific
Hi there, I need to book a flight from Saigon to Roissy with a layover in Hong Kong. The layover is only 1h10, so I’m wondering what happens if there’s a delay (it’s a very short connection) and I can’t catch the next flight—what are the extra costs involved? I can’t find the info on their website. Could anyone shed some light on this? Thanks in advance
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Luggage and bikes during layovers in Lima
I’m planning to take Air France from Paris to Trujillo with my 2 bikes in boxes. I have a layover in Lima and a change to LATAM Airlines for Trujillo. On the way back, it’s Santa Cruz in Bolivia via Lima (LATAM Airlines) and then Air France to Paris. During the layovers in Lima, do I need to collect my luggage and the bike boxes and re-check them for the second flight? It’s really hard to get through to Air France for this kind of question.
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5-hour layover in Dubai
Hello, I’m traveling this May to France and have a layover in Dubai with a 4h45 connection. Could you let me know if I need to collect my luggage when I arrive at Terminal 3 to depart from the same terminal? My travel agency is telling me to pick it up, go through customs, and then check in again for my departure with my luggage. That seems odd to me. Could you confirm whether this is correct or not? Best regards.
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Which airline would you recommend for a CDG - Phnom Penh KTI flight?
Hi there, I know there are some "airline experts" on this forum 😛 I’ve started doing a bit of research and saw that around ten airlines offer this route with a layover. Price will obviously be a factor, but I’d love to hear your thoughts on the airlines that operate this connection. Thanks in advance to anyone who joins the discussion!
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Cost of an extra checked bag on Delta Airlines
Hi there,

I have a multi-city flight: CDG-San Francisco and return Las Vegas-CDG via LAX. The whole thing was booked on the AF website with one checked bag included per person.

I’m thinking of buying an extra checked bag for the return trip (souvenirs and outlet shopping!). Air France won’t let me add it online, saying that part of the return journey is operated by a partner (the LV-LA leg is a codeshare with Delta, while the rest is on AF) and that I can only do it at the Las Vegas airport.

When I go to the Delta website with my booking reference and simulate adding a bag, it clearly states “1st checked bag: Free” and “2nd checked bag... $490!!!!!!”. However, if I simulate the same route on Delta’s site without entering my booking, it shows $75 for the first bag and $100 for the second.

Has anyone been through this before? How did you handle it? Thanks in advance!
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Lufthansa: Court Case and Refund
Hi, Lufthansa is really pushing it:

Cancellation of two flights with no rebooking options offered, even though rebooking is possible on the same dates with comparable travel times. Yet Lufthansa claims no rebooking is possible;

To get a refund for a flight canceled by the airline (well after the Covid crisis), you have to take legal action! A refund request was properly submitted, but Lufthansa hasn’t responded.

Lufthansa’s lawyer admitted in court that the refund request is valid and that the airline is willing to refund. But over a year later, the refund still hasn’t been issued! Clearly, Lufthansa prefers to wait for a court ruling, which is a sure thing given their own lawyer’s statement;

After a phone call initiated by the passenger, rebooking was agreed upon by both parties—only for Lufthansa to cancel it immediately without offering any alternative rebooking.

In a follow-up call initiated by the passenger, Lufthansa proposed a rebooking with a travel time of 31 hours instead of 21, even though faster rebooking options with comparable travel times exist.

The proposed 31-hour rebooking includes a nighttime layover of over 12 hours with no hotel or transportation coverage;

For the first rebooking that both parties agreed on (but Lufthansa immediately canceled), they refused to cover ground transportation from the arrival airport to the originally planned airport;

Refusal of other "prompt" rebooking options, even though they were available and proposed by the passenger;

Ongoing legal case: https://retardimportantavion.wordpress.com/2024/10/23/lufthansa-championne-du-refus-des-droits-des-passagers/ 2 Best regards,

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