4x4 travel · Central America

Hello, We just spent nearly 3 weeks in Costa Rica and had rented a car from ADOBE RENT-A-CAR. For the occasion, I had provided a document from my bank confirming that my VISA Premier card (gold card) covered—by far—the additional CDW insurance that this rental company strongly recommends. On-site, when it came time to pay the mandatory third-party insurance, my card was declined (luckily, we had another basic debit card that worked without any issues). The reason given by the rental company: my card was invalid or I had a banking problem. The same result and comments occurred at a second ADOBE agency. After contacting my bank and their customer service, they confirmed there was no issue! What’s more, throughout the trip, we used this same card to pay for various purchases (gas, restaurants, attractions, etc.) without any problems... After expressing my dissatisfaction to this rental company on Trustpilot (you can check the site), ADOBE refused to address the issue but admitted that this mandatory insurance is required... In reality, it’s clear that this rental company refuses this card so that tourists will purchase their additional insurance. The travel agency we booked through has requested a meeting with ADOBE for clarification. I’m waiting for their conclusions. Additionally, I noticed on certain sites like tripadvisor.ca or itinego.com/fr/costarica/guide/43/location-voiture-suv-4x4 that this card is no longer accepted...

So, BE CAREFUL: Before leaving, make sure to check with the rental company you’re using to confirm that your card is accepted Always have another bank card as a backup

Best regards

Hi there,

I’m looking into renting a 4x4 for Costa Rica, and like many, I’m a bit lost... I know there can be differences between what’s booked and the sales pressure at the airport to sell you mandatory insurance.

On the Booking site, I found an option for a vehicle at 642 € (with a Genius discount—I’ve attached the rate details, it’s unbeatable) for 16 days, plus a 126 € option that claims to cover everything. Total: 756 €. But how can I be sure it *really* covers everything? I can’t find any info, and there are no other insurance options at checkout. And what amount should I expect if they try to add some random insurance on the spot?

Hi there,

I’m looking for a ferry or Ro-Ro passage for my vehicle and two passengers from Mexico to Costa Rica. I haven’t found anything online. If you know of any regular routes, I’d love to hear about them!

Hi, I was wondering if it's possible to rent a vehicle in Melchor de Mencos (Guatemala-Belize border)? Are there any rental agencies there? If so, thanks for any info!