Booking.com – Guest report awaiting resolution [11075248]
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">; Empty template<!--> <!--><!--><!--><!--> 96 <!--><!--> <!--> <!--> <!--> Booking.com Dear Hotel Team,
This message concerns an urgent guest report involving missing or possibly stolen items during their stay.According to the guest, belongings were not found and may have been lost or taken while at the property.
Reports involving missing or stolen guest belongings are considered critical and require immediate action.Guest trust and safety are of the highest importance and are closely monitored.
You are required to conduct an immediate internal investigation, including housekeeping records, staff statements, and lost-and-found logs.
A comprehensive summary of your findings is required. Review and respond Please submit your reply within 24 hours (by 5 January 2026).
If no timely response is received, further action may be applied.
King regards,
Booking.com Partner Support Booking.comOosterdokskade 1631011 DL AmsterdamThe Netherlands Privacy policy​Go to Partner help​Get the Pulse app Cancellation and payment options depend on the property or supplier, so please check their policies on Booking.com before reserving. Also, these emails are sent automatically, so please don't reply.

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