A complaint has been received about your property. [11475248]
FR

This discussion is in French, the community’s main language.

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<!DOCTYPE html>Guest Complaint Notification <!-- HEADER --> Booking.com <!-- CONTENT --> <!-- TITLE --> Guest Complaint Notification <!-- BADGE --> Automated System Message <!-- DIVIDER -->   <!-- GREETING --> Dear Property Management, <!-- INTRO --> A guest has contacted us regarding concerns arising from a recent reservation at your property. <!-- ALERT -->   Possible bed bug activity reported within the accommodation. <!-- DESCRIPTION --> The guest reports physical symptoms allegedly linked to insects present in the room during the reservation period. <!-- EVIDENCE BOX --> The guest has provided visual evidence relating to the complaint. Open attached documentation <!-- COMPENSATION --> The guest indicates an intention to recover expenses incurred as a consequence of the reported issue. <!-- ACTION --> We kindly request that the reported circumstances be reviewed without delay. <!-- FOOTER DIVIDER -->   <!-- FOOTER --> This is an automated system message. Please use the appropriate support channels for correspondence.

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