New guest case related to lost personal property [10759753]
FR

This discussion is in French, the community’s main language.

Original post
BO
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">; Empty template<!--> <!--><!--><!--><!--> 96 <!--><!--> <!--><!--><!-- --> <!--<!--> <!--> <!--> Booking.com Dear Partner,
A guest who recently stayed at your property has reported that their personal belongings were lost or left behind, and have not been recovered. All relevant evidence, including timelines and item descriptions, has already been submitted and reviewed by our support team.
This issue is now under review, and we expect a formal response from your side within the next 24 hours. Delayed or missing responses may affect your propertys standing on our platform and could lead to further administrative action.
We ask that you log into the Partner Portal immediately, examine the case details, and provide your findings and resolution through the provided channel.
You can access the complaint here: Contact guest Thank you for your immediate attention.
King regards,
Booking.com Partner Support Your reply is not necessary for this email.
Copyright © 19962024 Booking.com. All rights reserved.

Similar discussions

You might also like