Vols de tous mes papiers en Inde
by Marie75
This discussion is in French, the community’s main language.
Original post
Bonjour,
Je me suis fait voler tous mes papiers en Inde dont mes billets d'avions et mon passeport. Mon ambassade est deja contactee mais on m'a annonce que les autorites indiennes pouvaient me poser des problemes pour sortir parce que je n'ai pas de preuve ecrite de mon entree en Inde (mon visa est parti avec mon passeport), un "certificate of arrival". Cela est-il arrive a l'un d'entre vous? Si oui, comment etes-vous parvenu a regle le probleme? Idem pour obtenir le remboursement ou le report de reservations d'avion.
Marie
Marie
as-tu fait une déclaration en bonne et due forme auprès de la police locale ? Ca c'est un point de départ. Pour le reste, le Consulat de France doit pouvoir t'aider et te conseiller, ces cas là arrivent chaque jour malheureusement... Cette attestation de police devrait aussi t'aider auprès de la Compagnie aérienne. Bonne chance !
Bonjour, il est arrivé malheureusement la même chose à une autre VFiste, voila ce que je lui ai répondu...
http://voyageforum.com/v.f?post=398423#398423
Bon courage dans tes démarches...
Bon courage dans tes démarches...
Fainéanter dans un monde neuf est la plus absorbante des occupations... (N.Bouvier)
Je suis actuellement dans la meme situation que vous il y a un mois. Ca s'eclaircit un peu mais j'aimerais savoir comment s'est reglee votre histoire de billets d avion. Remplaces? Date de vol repoussee? Avez-vous fait marcher une assurance quelconque?
Actuellement, l'employe d'air India nous dit " Plane tickets lost are like money lost. We don't give you anothers". Charmant! Mais il paraitrait que cela ne soit vrai que pour les vols domestiques.
Merci d'avance.
Marie
comment avez-vous acheté vos billets ? Si vous avez réglé avec une carte de crédit, voir si celle-ci comprend une assurance vol (visa le fait, mais il faut lire tout le contrat, c'est écrit en tout petit !) Sinon, avez-vous une assurance de voyage ? C'est sur elle qu'il vous faut vous tourner.
tout ce que je peux te dire c'est que l'ambassade française en inde est nulle ....et j'ai déja eu à faire à eux ...good luck...normalement il devraient te rapatrier
Tout d'abord, tout dépend ce qu'on l'on attend de l'Ambassade France ! Ce n'est pas non plus l'Armée du Salut ! et si elle devait rappatrier tous les gens qui ont leurs papiers volés ou perdus, vous pourriez voir votre feuille d'impôts révisée à la hausse ! Trop facile, je prends un aller simple pour aller où je veux, je déclare mes papiers perdus et je me fais rappatrier !
Ils sont obligés de de creuser toutes les autres solutions et alternatives, cela comprend pour ton assurance (tu en as une ?) ou ta famille de t'envoyer un autre billet pour rentrer. Je sais, c'est plutôt flipant de se faire voler ses papiers, mais une bonne précaution pours tous les voyageurs - sac à dos ou valises Vuitton - de faire des photocopies de tous ses papiers, billets d'avion, cartes de crédit, avant de partir. Si on ne veut pas les prendre avec soi, les laisser avec quelqu'un amis, ou famille, qui pourront les faxer aux autorités en cas de pépin, cela réduit considérablement les démarches...
Bon courage...
PS, l'assurance coute toujours trop cher avant le pépin...
Bon courage...
PS, l'assurance coute toujours trop cher avant le pépin...
Question de chance j'imagine... Je ne me suis jamais fait voler mes papiers en voyage, mais il doit y avoir des voleurs doués pour couper la ceinture de la banane...
C'est vrai qu'en voyage, on voir parfois des voyageurs avec leur grosse banane bien en vue au dessus des fringues, ou alors fouiller dans les gros billets pour un petit...
J'ai fabriqué des cahettes dans mon sac à dos, ca marche apparemment. (je touche du bois:))
Fainéanter dans un monde neuf est la plus absorbante des occupations... (N.Bouvier)
Oui....la poche extra plate autour de la taille et SOUS le short
ça marche bien... il faut prévoir de sortir un peu de monnaie avant
pour ne pas être pris de court !!!!
Chantal
Merci a tous. Je fais un bilan des courses pour ceux (et je ne leur souhaite vraiment pas parce que c'est une reelle galere) a qui ca arriverait.
Pour le passeport, vu que nous poursuivions en Thailande, il a fallu en refaire un provisoire pour une duree d'un an (30 euros). Cela se fait a l'ambassade de France a Delhi. Le consulat de Calcutta y a envoye notre dossier. Il faut compter minimum cinq jours pour l'aller-retour. Nous sommes tres satisfaits des services consulaires. Ils ont retrouves notre preuve d'entree sur le territoire indien: pensez a garder le billet qui vous a emmene en Inde, c'est alors plus facile.
Pour les billets d'avion, les negociations furent rudes. Dans un premier temps, Indian airlines nous assurait qu'ils ne pouvaient nous les remplacer. En fait, ceci est vrai pour les vols domestiques. Mais pour l'international, vous devez d'abord annuler a temps le vol initial que vous ne pourrez prendre. Ensuite, on vous fait remplir un dossier de demande de renouvellement. Ils leur faut quelques jours pour contacter l'agence qui vous a vendu le billet (gardez l'adresse!). Le hic c'est qu'il vous redemande 50 US dollars pour chaque billet reedite. C est mieux que rien mais c'est bien trop. En etant insistants, tres insistants, on a reussi a descendre a 25 US dollars. D'autant que leurs avions sont vides!
Reste le FRRO, ou l'on tamponne votre passeport d'un visa de sortie. On a faillit rater notre deuxieme avion (au secours!) parce que l'employee avait finit son service (ca faisait deja 2 heures et demie qu'elle traitait notre dossier parfaitement complet) et nous a plantee en nous demandant de revenir le lendemain. Ne pas se laisser faire(mais a ce stade il ne vous reste plus trop d'energie) ou prevoyez de la marge.
Marie
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