We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Ma prochaine croisière Costa, le neoRomantica!
by PAP86
This discussion is in French, the community’s main language.
Excellent voyage ! J'ai aussi hâte de te lire !
Totaly marvelous !
Bonsoir PAP,
ALors bon courage pour ta mise en place pour cette croisière.
Je me réjouis de lire en directe ton compte rendu et photos à ton retour (j'espère que ton appareil va supporter le choc).
On connait bien le problème des quantités de valises et il est vrai que la voiture a un grand avantage (dans la limite de la grandeure de la voiture), bien sur ! 😉
Déjà excellente croisière et reviens nous en pleine forme, avec plein de détails sur cette refonte qui interesse vivement Madame !
Bonne soirée Alexandre
ALors bon courage pour ta mise en place pour cette croisière.
Je me réjouis de lire en directe ton compte rendu et photos à ton retour (j'espère que ton appareil va supporter le choc).
On connait bien le problème des quantités de valises et il est vrai que la voiture a un grand avantage (dans la limite de la grandeure de la voiture), bien sur ! 😉
Déjà excellente croisière et reviens nous en pleine forme, avec plein de détails sur cette refonte qui interesse vivement Madame !
Bonne soirée Alexandre
https://www.facebook.com/groups/fandepaquebots/
BouelMogdad, Navarino, Ausonia, Royal Viking Sky, Costa Riviera, Azur Victoria, Mediterranea, MSC Musica-Fantasia-Divina-Splendida-Preziosa, Fortuna, Serena, Magica, Concordia, Pacifica, Luminosa, Costa Neoromantica
Bonsoir Alexandre !
On connait bien le problème des quantités de valises et il est vrai que la voiture a un grand avantage (dans la limite de la grandeure de la voiture), bien sur ! 😉
Ben là, à l'aller, je sais qu'on a une 5008... au retour, je sais pas 😮 mais même catégorie...
En effet, le début et la fin n'étant pas au même endroit, et n'ayant trouvé personne pour transporter bénévolement ma voiture du havre à Marseille, on a choisi l'option : "locations abandonnables".
Mon problème majeur étant que depuis 20 ans, je ne conduis plus que des automatiques, et que je ne sais plus conduire une voiture à boite mécanique... Alors de Marseille, pas de problème, 50% des locataires, m'a-t-on dit, veulent des automatiques... Mais à Poitiers, personne n'en veut... Ni Hertz, ni Citer, ni Europcar n'en avaient, même en mai dernier pour septembre... 😕 Du coup, location AVIS...
D'ailleurs, j'envisage de changer de voiture... A ce propos : Personne ne veut acheter ma Vel Satis Diesel automatique Initiale 8 ans 105 000 km prix Centrale des particuliers, 1000 euros de réduction à tout membre VF ?...
Mais il faudra que le coffre de toute nouvelle voiture tienne non bagages... 😉
On connait bien le problème des quantités de valises et il est vrai que la voiture a un grand avantage (dans la limite de la grandeure de la voiture), bien sur ! 😉
Ben là, à l'aller, je sais qu'on a une 5008... au retour, je sais pas 😮 mais même catégorie...
En effet, le début et la fin n'étant pas au même endroit, et n'ayant trouvé personne pour transporter bénévolement ma voiture du havre à Marseille, on a choisi l'option : "locations abandonnables".
Mon problème majeur étant que depuis 20 ans, je ne conduis plus que des automatiques, et que je ne sais plus conduire une voiture à boite mécanique... Alors de Marseille, pas de problème, 50% des locataires, m'a-t-on dit, veulent des automatiques... Mais à Poitiers, personne n'en veut... Ni Hertz, ni Citer, ni Europcar n'en avaient, même en mai dernier pour septembre... 😕 Du coup, location AVIS...
D'ailleurs, j'envisage de changer de voiture... A ce propos : Personne ne veut acheter ma Vel Satis Diesel automatique Initiale 8 ans 105 000 km prix Centrale des particuliers, 1000 euros de réduction à tout membre VF ?...
Mais il faudra que le coffre de toute nouvelle voiture tienne non bagages... 😉
Recoucou Pap !
le but de la manip étant de démontrer que nous emportons trop...
Tu peux la rassurer... Lors de notre dernière croisière (ouinnnnnnn 😕😕), je suis revenue avec une valise de linge propre et une de linge sale...🤪 Tout ça à cause de Junior, qui prend tout ce que je lui dit et qui n'en met que le quart ! Soit-disant, pour ne pas me contrarier quand je remplis sa valise ! 😠 Le grand dit la même chose... 🤪 Pour la prochaine, ça va être minimaliste pour ces messieurs... D'autant plus que (si tout va bien 😇), on prend l'avion et donc c'est 20 kgs par personne... et comme j'ai ABSOLUMENT besoin de mes 8 paires de chaussures (c'est un minimum !), les hommes devront se restreindre ! Comment ça ? Les pauvres... Ils ont la chance inouïe, merveilleuse, fantastique et j'en passe... de m'avoir comme mère et épouse ! Mégalo, moi ? Ca se peut... 😏 Pour en revenir à ce fameux néoromantica, comme j'ai visé une croisière sur le néo (en secours) si celle qui occupe mon esprit jour et nuit sur le Luminosa 🤪 dont j'ai lu et relu ton CR ne se concretise pas, je suis preneuse de tous renseignements !
Reste pas une tite place pour moi dans les valises ? Suis pas grosse... Non ? Tant pis ! Qui ne tente rien...
Excellente croisière à vous deux ! Profitez un max !
Anne.
le but de la manip étant de démontrer que nous emportons trop...
Tu peux la rassurer... Lors de notre dernière croisière (ouinnnnnnn 😕😕), je suis revenue avec une valise de linge propre et une de linge sale...🤪 Tout ça à cause de Junior, qui prend tout ce que je lui dit et qui n'en met que le quart ! Soit-disant, pour ne pas me contrarier quand je remplis sa valise ! 😠 Le grand dit la même chose... 🤪 Pour la prochaine, ça va être minimaliste pour ces messieurs... D'autant plus que (si tout va bien 😇), on prend l'avion et donc c'est 20 kgs par personne... et comme j'ai ABSOLUMENT besoin de mes 8 paires de chaussures (c'est un minimum !), les hommes devront se restreindre ! Comment ça ? Les pauvres... Ils ont la chance inouïe, merveilleuse, fantastique et j'en passe... de m'avoir comme mère et épouse ! Mégalo, moi ? Ca se peut... 😏 Pour en revenir à ce fameux néoromantica, comme j'ai visé une croisière sur le néo (en secours) si celle qui occupe mon esprit jour et nuit sur le Luminosa 🤪 dont j'ai lu et relu ton CR ne se concretise pas, je suis preneuse de tous renseignements !
Reste pas une tite place pour moi dans les valises ? Suis pas grosse... Non ? Tant pis ! Qui ne tente rien...
Excellente croisière à vous deux ! Profitez un max !
Anne.
Une journée sans avoir appris est une journée de perdue !
Mon problème majeur étant que depuis 20 ans, je ne conduis plus que des automatiques, et que je ne sais plus conduire une voiture à boite mécanique... Alors de Marseille, pas de problème, 50% des locataires, m'a-t-on dit, veulent des automatiques... Mais à Poitiers, personne n'en veut... Ni Hertz, ni Citer, ni Europcar n'en avaient, même en mai dernier pour septembre... Du coup, location AVIS...
Ah ! Tu peux donner la main (façon de parler) a minouche, depuis que je lui ai fait goutter à l automatique à boîte séquentiel, elle ne peut plus s en passer.
Le problème de la voiture est aussi déterminant pour la croisière, je n'aurai pas fais cette croisere rien qu à cause de ce problème.
Remplacé ta voiture par une smart!
Ah ! Tu peux donner la main (façon de parler) a minouche, depuis que je lui ai fait goutter à l automatique à boîte séquentiel, elle ne peut plus s en passer.
Le problème de la voiture est aussi déterminant pour la croisière, je n'aurai pas fais cette croisere rien qu à cause de ce problème.
Remplacé ta voiture par une smart!
https://www.facebook.com/groups/fandepaquebots/
BouelMogdad, Navarino, Ausonia, Royal Viking Sky, Costa Riviera, Azur Victoria, Mediterranea, MSC Musica-Fantasia-Divina-Splendida-Preziosa, Fortuna, Serena, Magica, Concordia, Pacifica, Luminosa, Costa Neoromantica
J'ai une automatique depuis 5/6 ans. Au début, je n'en voulais pas (mais super occasion qu'il aurait été dommage de louper), mais une fois qu'on y a goûté, impossible de revenir en arrière. Quand je dois (mais vraiment si je ne peux pas faire autrement) prendre la voiture de mon mari (une antiquité, Express Renault, pas automatique du tout), je commence par caler deux/trois fois... Ca me stresse ! Comprend pas que tout le monde ne roule pas en automatique !
01/12/2011 Saveurs méditerranéennes Costa Mediterranea
04/11/2012 Visions d'Orient Favolosa Costa
31/05/2014 Terre des vikings Costa Luminosa reportée en 2015 pour cause de Crabus Merdicus
Bonjour à vous deux et encore bonne croisière!!
Pour ma part, c'est à se demander si Mr Pourbaix ne lit pas ce forum....comme par enchantement, alors que je jurais mes Grands Dieux de ne plus traiter avec Costa tellement le service clientèle avait été stupide avec moi, j'ai reçu un avoir de 400 euros de Mr Pourbaix 48h après avoir râler sur cette page ! ( j'attendais une réponse de sa part depuis avril .....)
Alors comme je suis un peu tétue, j'ai réservé une croisiere pour aout 2013 chez MSC qui fait l'Ecosse l'Irlande les Pays Bas et l'Allemagne sur Msc Magnifica ....et à un tarif....TOP
Et puis, comme l'avoir Costa va jusqu'en 2014, on verra pour la suite 😛
Profitez bien et racontez nous !!!
Bonjour,
De toute façon le service clientèle fonctionne de façon très bizarre (pour rester très poli).
Lors du favolosa en avril, nous avons eu des problèmes ainsi que nos voisins de cabine qui ont eu des problèmes identiques, nous avons reçu une lettre de costa ne prenant pas en charge nos réclamations (en clair il s'en foute) "pourtant nous sommes clients gold-pearl, donc fidèle" et nos voisins ont reçu sur la même réclamation un bon de 250€.
Je ne comprend toujours pas comment costa fonctionne!
C'est une des raisons qui me fait dire que Costa n'a pas/plus besoin des clients fidèles...
De toute façon le service clientèle fonctionne de façon très bizarre (pour rester très poli).
Lors du favolosa en avril, nous avons eu des problèmes ainsi que nos voisins de cabine qui ont eu des problèmes identiques, nous avons reçu une lettre de costa ne prenant pas en charge nos réclamations (en clair il s'en foute) "pourtant nous sommes clients gold-pearl, donc fidèle" et nos voisins ont reçu sur la même réclamation un bon de 250€.
Je ne comprend toujours pas comment costa fonctionne!
C'est une des raisons qui me fait dire que Costa n'a pas/plus besoin des clients fidèles...
https://www.facebook.com/groups/fandepaquebots/
BouelMogdad, Navarino, Ausonia, Royal Viking Sky, Costa Riviera, Azur Victoria, Mediterranea, MSC Musica-Fantasia-Divina-Splendida-Preziosa, Fortuna, Serena, Magica, Concordia, Pacifica, Luminosa, Costa Neoromantica
Bonjour Alexandre867, merci pour votre réponse; en effet, j'ai l'impression que c'est un peu du grand n 'importe quoi chez eux.
Notre croisiere en Mer Rouge de fevrier a été nulle, avion annulé (on l'a appris à l'aéroport à 4h du matin Costa le savait la veille...) arrivée 1 demi journée en retard sur le bateau, épuisés , dans la nuit ; puis tous les jours il y a eu des gags désagreables. Le pompom a été l'annulation de Sokhna( et donc des pyramides) sans aucune proposition en échange ( retour à Sharm el Sheik où on a passé en fin de compte 3 jours. Le bateau a navigué 700 km en 7 jours, belle économie de carburant).
Et quand on a eu le culot de manifester notre mécontentement sur le bateau, la directrice de croisier a pris un air désespéré et nous a dit que c'etait la faute........du Concordia !
Le service clientele s'est retranché derriere les articles xxx du reglement pour se dédouaner et m'a proposer de me rembourser le petit dej pris en plus à Roissy....minable reponse pour 1 fidele cliente!
J'ai explosé et écrit à Mr Pourbaix qui m'a fait parvenir cet avoir 4 mois apres reception de mon courrier.
Qu'en pensez vous?
Donc je reteste msc qui m'avait déjà paru tres bien en 2009
En effet la question est: Costa a t'il besoin de ses fideles croisieristes ou il s'en tire tres bien avec les nouveaux de passage ?
Anne
Bonjour,
De toute façon le service clientèle fonctionne de façon très bizarre (pour rester très poli).
Lors du favolosa en avril, nous avons eu des problèmes ainsi que nos voisins de cabine qui ont eu des problèmes identiques, nous avons reçu une lettre de costa ne prenant pas en charge nos réclamations (en clair il s'en foute) "pourtant nous sommes clients gold-pearl, donc fidèle" et nos voisins ont reçu sur la même réclamation un bon de 250€.
Je ne comprend toujours pas comment costa fonctionne!
C'est une des raisons qui me fait dire que Costa n'a pas/plus besoin des clients fidèles...
Bonsoir Alexandre,
Tu nous rappelle avoir eu des problèmes, ainsi que tes voisins... vous avez protesté les deux, et le résultat n'est pas le même : vous, rien.... vos voisins un avoir de 250 €.
Cela tient peut-être aux termes de ta lettre... si votre voisin a été moins vindicatif, ils en ont tenu compte. "On n'attrape pas les mouches avec du vinaigre" ! 🏴☠️🏴☠️ J.
De toute façon le service clientèle fonctionne de façon très bizarre (pour rester très poli).
Lors du favolosa en avril, nous avons eu des problèmes ainsi que nos voisins de cabine qui ont eu des problèmes identiques, nous avons reçu une lettre de costa ne prenant pas en charge nos réclamations (en clair il s'en foute) "pourtant nous sommes clients gold-pearl, donc fidèle" et nos voisins ont reçu sur la même réclamation un bon de 250€.
Je ne comprend toujours pas comment costa fonctionne!
C'est une des raisons qui me fait dire que Costa n'a pas/plus besoin des clients fidèles...
Bonsoir Alexandre,
Tu nous rappelle avoir eu des problèmes, ainsi que tes voisins... vous avez protesté les deux, et le résultat n'est pas le même : vous, rien.... vos voisins un avoir de 250 €.
Cela tient peut-être aux termes de ta lettre... si votre voisin a été moins vindicatif, ils en ont tenu compte. "On n'attrape pas les mouches avec du vinaigre" ! 🏴☠️🏴☠️ J.
Bonjour,
Tout est possible, chacun à sa façon de faire et on ne peut rien y changer.
En plus pour mes voisins, c'est costa France qui a gérer le dossier et pour nous c'est Costa suisse à Zurich.
Personnellement, je m'en fou, je prend note, nous verrons pour la suite.
Mes voisins ne sont pas content du résultat, il veule plus que la maigre somme proposée, car mes voisins et nous avions la cabine la plus cher du bateau.
Nous verrons la suite des Evénements.
Tout est possible, chacun à sa façon de faire et on ne peut rien y changer.
En plus pour mes voisins, c'est costa France qui a gérer le dossier et pour nous c'est Costa suisse à Zurich.
Personnellement, je m'en fou, je prend note, nous verrons pour la suite.
Mes voisins ne sont pas content du résultat, il veule plus que la maigre somme proposée, car mes voisins et nous avions la cabine la plus cher du bateau.
Nous verrons la suite des Evénements.
https://www.facebook.com/groups/fandepaquebots/
BouelMogdad, Navarino, Ausonia, Royal Viking Sky, Costa Riviera, Azur Victoria, Mediterranea, MSC Musica-Fantasia-Divina-Splendida-Preziosa, Fortuna, Serena, Magica, Concordia, Pacifica, Luminosa, Costa Neoromantica
Si ça avait été une C6, je dis pas non....
Bonjour,
Tout est possible, chacun à sa façon de faire et on ne peut rien y changer.
En plus pour mes voisins, c'est costa France qui a gérer le dossier et pour nous c'est Costa suisse à Zurich.
Personnellement, je m'en fou, je prend note, nous verrons pour la suite.
Mes voisins ne sont pas content du résultat, il veule plus que la maigre somme proposée, car mes voisins et nous avions la cabine la plus cher du bateau.
Nous verrons la suite des Evénements.
Salut Alexandre, Oui, il doit y avoir un Directeur à Costa-France, plus conciliant que celui de Costa-Suisse.
Il y a peut-être aussi une question de quantité de nationaux utilisant les navires de Costa. Dans chacune de mes croisières, j'ai pu constater que les Suisses étaient rarement plus d'une quinzaine de personnes, et quelques fois moins. Cela joue peut-être aussi. J.
Tout est possible, chacun à sa façon de faire et on ne peut rien y changer.
En plus pour mes voisins, c'est costa France qui a gérer le dossier et pour nous c'est Costa suisse à Zurich.
Personnellement, je m'en fou, je prend note, nous verrons pour la suite.
Mes voisins ne sont pas content du résultat, il veule plus que la maigre somme proposée, car mes voisins et nous avions la cabine la plus cher du bateau.
Nous verrons la suite des Evénements.
Salut Alexandre, Oui, il doit y avoir un Directeur à Costa-France, plus conciliant que celui de Costa-Suisse.
Il y a peut-être aussi une question de quantité de nationaux utilisant les navires de Costa. Dans chacune de mes croisières, j'ai pu constater que les Suisses étaient rarement plus d'une quinzaine de personnes, et quelques fois moins. Cela joue peut-être aussi. J.
Chers Mme et Mr PAP, comment fût-ce ?? En voyant la Tramontane que nous avions ces temps si dans le Narbonnais, j'ai pensé à l'état de la Mediterranée....pas trop secoués ? Et alors, avez vous trouvé le Graal tant recherché ??? De toutes façons, merci d'avance pour tout ce que vous avez fait pour moi.
Bonne soirée, Anne
Hello Anne !
Chers Mme et Mr PAP, comment fût-ce ?? En voyant la Tramontane que nous avions ces temps si dans le Narbonnais, j'ai pensé à l'état de la Mediterranée....pas trop secoués ?
Ben justement, non, pas trop...
et tout est là... http://voyageforum.com/forum/en_direct_croisiere_neoromantica_D5520932/
Mais si t'as pas suivi, y a 251 messages à rattraper... 😉
Et alors, avez vous trouvé le Graal tant recherché ???
si tu veux parler de ton bateau, il part demain... 😉
Autrement, mon Graal à moi, il y a... mmmmh... 35 ans, que je l'ai trouvée... et je l'ai même épousée... 🙂
Chers Mme et Mr PAP, comment fût-ce ?? En voyant la Tramontane que nous avions ces temps si dans le Narbonnais, j'ai pensé à l'état de la Mediterranée....pas trop secoués ?
Ben justement, non, pas trop...
et tout est là... http://voyageforum.com/forum/en_direct_croisiere_neoromantica_D5520932/
Mais si t'as pas suivi, y a 251 messages à rattraper... 😉
Et alors, avez vous trouvé le Graal tant recherché ???
si tu veux parler de ton bateau, il part demain... 😉
Autrement, mon Graal à moi, il y a... mmmmh... 35 ans, que je l'ai trouvée... et je l'ai même épousée... 🙂
Je crois en effet que j'ai râté 251 messages.....mais je fais des cours de rattrapage
🙂 la maquette du Neoromantica vient d'accoster, encore mille merci +++++ et si un jour je peux rendre service , vous savez comment me joindre.
Bonne semaine Anne
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More discussions
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Bonjour à tous
Je pars en suite sur le pacifica en octobre et je n'arrive pas à avoir d3s précisions sur les avantages en suite hormis le resto élite le majordome la machine expresso
Qu'en est-il des petits déjeuners et repas servis gratuitement en cabine, du spa
Costa enlève de plus en plus les privilèges aux gold et apparemment aux suites aussi
Merci de vos reponses
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hi everyone on the cruising forum,
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
Hi there, I was wondering if anyone has ever taken a cruise with this PO Cruise company.
Would love to hear your thoughts!
They’ve got some great itineraries for Norway.Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Thanks in advance
Thanks in advance
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.