We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Départ sur le MSC Preziosa le 13 avril 2013 au départ de Marseille
by Patcyrille
This discussion is in French, the community’s main language.
Bonsoir , nous embarquons à Gènes avec Elise une ado de 16 ans pour la mème croisière (plus de place de Marseille ) , 2 enfants de 11 ans et une fillette de 6 ans .
2 cabines balcons communicantes ).
Je pense qu'Elise sera contente de renconter une fille de son âge , elle a déjà fait la croisière "Iles grecques " avec une amie de son âge (c'était agréable pour elle ).
Bons préparatifs ...Au plaisir de vous rencontrer en Avril.
Catherine .
zynomis
houlala, mais va y avoir que des français, sur le bateau😉
piratons le preziosa pendant qlqs semaines, histoire d'en profiter, na, je crois que le service d'ordre ne sera pas d'accord, surtout que les petits sont bien entrainés, 😎 vacances en paix avec eux,
Salut Calota!
A propos des escales, surtout prépare bien celle de Rome, c'est surement une de celle qui se prépare le plus soigneusement! Si tu veux j'avais rédigé un C/R de celle ci le 9 janvier, mais n'hésites toujours pas à me contacter si tu as besoin (j'ai fait cette croisière début décembre sur le Splendida)
A ++++++++++++
Cordialement
Lala
Laurence. Ou Laurence et Alain.
Bonjour,
vous faites quelle croisière exactement, parce que j'ai du louper qlq chose. (départ Marseille le 13 avril Préziosa?)
@ bientôt
Patrick
ok parce que lala parlait de l'escale à rome, on fait pas d'escale à civitavechia (rome)
mais pas de souci pour la préparation, nous, nous allons faire portofino g mis un message plus, nous avons demandé à l'office de tourisme, les prix adultes 20€ au lieu de 56€ par MSC, à voir, pour barcelone, avec les bus locaux, 3€ ar, on se tient au courant
Patrick
Désolée Pat! (et aux autres......)c'est moi qui ai tout mélangé!🤪j'essaie de répondre à un maximum de croisiéristes et je me suis emmélé les pinçeaux😊😕 ou plutôt les escales!
J'espère que ça pourra toujours servir à quelques autres.
Bons préparatifs à tous!
Cordialement.
Lala
Laurence. Ou Laurence et Alain.
coucou les lala, houla rien de grave 😏 mais ça commence comme ça attention 😛
il est vrai que qlqs fois c pas évident de vouloir répondre à plusieurs,
@ bientôt aussi et bon préparatif aussi 😉
C'est super pour la premiere escale je suis partante il faudra juste que tu me dises comment faire pour la prendre je suis preneuse pour toutes les autres car ca doit etre super interressant juste une petite appréhension pour celle de tunis car nous ne voulons pas la faire seule celle la,
MSC PREZIOSA AVRIL 2013
bonjour calota
pour tunis nous ne la ferons pas, ça bouge trop en ce moment, on va rester sur le bateau, et puis si vraiment il y a des soucis, ils vont annuler l'escale, pour le reste pas de problème
bonne journée
Bonjour,
Lorsque les escales sont annulées par msc, en proposent-ils une autre???? Pour l'instant , je pense effectivement à celle de Tunis... Il y a encore du temps jusq'au départ...les choses peuvent tourner jusque là... dans le bon sens..A quel moment prennent-ils leur décision?
Ulyssea2
bonjour Regine,
pour éviter des fausses idées, qlqs fois oui qlqs fois non, mais là il y a un problème, la veille nous aurons déjà fait une journée complète en mer, donc il se peut qu'ils trouvent un autre port
Je demanderai à la compagnie ce qu'ils en pensent
@ suivre,
Bonjour Patrick,
Nous aussi, nous nous posons des questions sur l'escale de Tunis. Mais c'est après Tunis que nous avons une journée en mer, pour rejoindre Barcelone. Si l'escale étéit annulée, il serait sympa de faire Malte, nous y étions en Mars avec le Splendida et nous avons trouvé La Valette magnifique !
a +...... Sylvie 😉
Vive84
Ecosse, Italie, Tunisie, Sicile, Malte, Espagne, Andalousie, Portugal, Angleterre, Corse, Belgique, Suisse, Guadeloupe Mars 2011. MSC Splendida Mars 2012, MSC Preziosa Avril 2013. Thaïlande Avril 2014 .MSC Armonia Avril 2015
lol autant pour moi, avant ou après, je savais qu'il y avait une journée en mer, g pas choisi la bonne 😊, malte serait sympa à faire, comme ça du coup on ferait l'autre côté 😉, mais à voir avec eux, je vais essayer de poser la question à mon site de réservation, il faudrait que nous fassions tous la même chose, histoire de les bouger un peu 😠, parce que g pas envie de me taper 2 jours en mer
@ bientôt
Patrick
Bonjour ,
Nous la dernière fois Tunis à était remplacer par Palma de Majorque qui est une ville superbe !!!
@+NICO
@+ NICO
Patrick,
je contacterai également MSC à ce sujet. Nous n'avons pas non plus envie de nous taper 2 jours
en mer (surtout mon mari.... ) il faut qu'il "BOUGE!" et touche la terre ferme..... A +++++++ 😇 Sylvie
en mer (surtout mon mari.... ) il faut qu'il "BOUGE!" et touche la terre ferme..... A +++++++ 😇 Sylvie
Vive84
Ecosse, Italie, Tunisie, Sicile, Malte, Espagne, Andalousie, Portugal, Angleterre, Corse, Belgique, Suisse, Guadeloupe Mars 2011. MSC Splendida Mars 2012, MSC Preziosa Avril 2013. Thaïlande Avril 2014 .MSC Armonia Avril 2015
Bonjour Sophie,
Je viens de relire les messages et je vois que vs partez le 30 mars de Marseille... avec 2 enfts, quel âge ont ils? Nous partons avec une fille de 14 et un garçon de 9... commençons à préparer les escales..et vous? C est une première pour nous! Mais les info sur ce forum sont très aidantes!
À bientôt
Régine
Oui pas de soucis, alors rdv à bord :)
Bonjour à tous et toutes
je viens d"ouvrir un lien pour rassembler les personnes qui partirons le 13 avril 2013 sur le MSC Préziosa de Marseille, faites vous connaitre sur cette page et sur le calendrier de notre ami TITI Cordialement à tous Patrick et Cyrille
Bonjour Pour nous départ le 13 avril 2013 aussi sur ce magnifique bateau et se sera notre première croisière. On a choisit une cabine famille et on sera 6 mais je ne sais pas encore ou on sera situé sur le bateau Christelle
je viens d"ouvrir un lien pour rassembler les personnes qui partirons le 13 avril 2013 sur le MSC Préziosa de Marseille, faites vous connaitre sur cette page et sur le calendrier de notre ami TITI Cordialement à tous Patrick et Cyrille
Bonjour Pour nous départ le 13 avril 2013 aussi sur ce magnifique bateau et se sera notre première croisière. On a choisit une cabine famille et on sera 6 mais je ne sais pas encore ou on sera situé sur le bateau Christelle
J- 62..........je vois que ça bouge sur le forum et qu'il y a pleins d' infos à récuperer.
Je commence à etre au point pour nos escales......je pense que nous prendrons juste celle de Messine avec MSC, le reste nous pourrons les faire par nous même.
J' aimerais énormement que l' escale à Tunis soit annulée pour Majorque, j'ai déjà fait les 2 mais j'ai une petite préference pour Palma de Majorque! A suivre.....
J' aimerais énormement que l' escale à Tunis soit annulée pour Majorque, j'ai déjà fait les 2 mais j'ai une petite préference pour Palma de Majorque! A suivre.....
Bonjour Christelle,
Bienvenue sur le forum! Nous voyagerons également en famille avec nos enfants de 15 et 18 ans. Pour nous, ce sera notre 2° croisière. Tu verras, c'est un vrai bonheur !
A ++++ 😉 Sylvie
Vive84
Ecosse, Italie, Tunisie, Sicile, Malte, Espagne, Andalousie, Portugal, Angleterre, Corse, Belgique, Suisse, Guadeloupe Mars 2011. MSC Splendida Mars 2012, MSC Preziosa Avril 2013. Thaïlande Avril 2014 .MSC Armonia Avril 2015
bienvenue les amis, bon choix franchement pour une première croisière, pour repérer ta cabine, sur ta réservation tu dois avoir le numéro de cabine, sachant qu'en principe les 2 premiers chiffres sont les numéros des ponts, sinon, ensuite avec le reste des numéros, tu trouves ta cabine, va sur le site MSC où tu as tout et les photos
@ bientôt Patrick et Cyrille
Coucou à tous je suis dans le meme cas j ai reserve en ligne chez croisierenet qcnscruise et je n ais pas encore mon numéro de cabine mais nous avons pris un cabine balcon communiquante car nous sommes cinq cependant j ai une petite question est ce qu il faut des passeports ou les ci suffisent ? car mes enfants n ont pas de passeport à jour
MSC PREZIOSA AVRIL 2013
Bonjour ,
Nous n'avons pas les numéros des cabines communicantes non plus ....elles sont en garantie et nous aurons l'info 1 semaine avant (réservé chez ABCroisières ) mais nous ne sommes pas inquiets ...ce sera un très beau bateau !!🙂
Nous partons à 8 (3 cabines ) :grands -parents , parents et 4 enfants (16,11,11,6 )Quel âge ont vos enfants?
Les cartes d'identité suffisent ...si il y a une escale à Tunis nous aurons des visas pour la journée , je pense , fournis à l'arrivée . Mais pour l'instant même si le ministère ne déconseille pas les séjours dans les villes du nord , l'escale pourrait être déplacée ..
C'est dans 2 mois ....tout peut arriver .
Nous commençons à prévoir les escales .
En ce qui me concerne je connais toutes les régions d'escale à part Messine et là nous prendrons une excursion MSC .
Sinon nous organiserons nous-même les autres visites .Nous en reparlerons sur ce site .
Bons préparatifs . Au plaisir de se rencontrer sur le Preziosa ....
Catherine
zynomis
Mes petits monstres ont 13 fille 11 garcon 7 fille jecommence a regarder pour les escales on voudraitfaire pompei sur je pensepar nous mm puisles autres aucune idee cependant si la tunisie eest maintenue nous resterons a cote du port je pense que c est plus prudentavec des enfants se sera un reel plaisir de se rencontrer et nos enfants pourront surement profiter de ce magnifique bateau j en suis sure
MSC PREZIOSA AVRIL 2013
re-bonjour
Ma fille et son ami iront à Pompéi car c'est magnifique en effet et ce n'est pas loin . Je resterai pour "garder " la plus jeune " car la marche est fatigante sur le site.Il est possible de prendre le train qui dessert tous les sites aux alentours de Naples ...(Circumvesuviana )on peut aller ainsi à Pompéi/Scavi , ou à Herculanum (plus près de Naples )que j'aime bien aussi .....Etc ... Nous nous irons faire une ballade dans Naples et re-visiter le musée archéologique . ... Je ne suis pas sure que cela vaille le coup d'aller à Capri (que je connais aussi) . A Tunis nous resterons avec les enfants au "Goulette Harbor " qui semble bien aménagé si l'escale est maintenue ...nous connaissons bien cet endroit de Tunisie , dommage de ne pouvoir y aller sans crainte .....Mais attendons la suite des évènements là-bas ....
Cordialement .
Ma fille et son ami iront à Pompéi car c'est magnifique en effet et ce n'est pas loin . Je resterai pour "garder " la plus jeune " car la marche est fatigante sur le site.Il est possible de prendre le train qui dessert tous les sites aux alentours de Naples ...(Circumvesuviana )on peut aller ainsi à Pompéi/Scavi , ou à Herculanum (plus près de Naples )que j'aime bien aussi .....Etc ... Nous nous irons faire une ballade dans Naples et re-visiter le musée archéologique . ... Je ne suis pas sure que cela vaille le coup d'aller à Capri (que je connais aussi) . A Tunis nous resterons avec les enfants au "Goulette Harbor " qui semble bien aménagé si l'escale est maintenue ...nous connaissons bien cet endroit de Tunisie , dommage de ne pouvoir y aller sans crainte .....Mais attendons la suite des évènements là-bas ....
Cordialement .
zynomis
Je vois que beaucoup d'entre vous sont vraiment bien organisé au niveau des excursions, pour nous rien n'est décidé.
D'une part parce ce que je ne voulais pas y pensais trop tôt car déjà que je saoule tout mon entourage avec notre croisiere mais surtout que lorsque je vois les prix, je prends peur.
Pour l'organisation de nos cabines communicantes, dans la 1ère cabine, se sera mon mari, moi et ma fille de 7 ans sur le canapé et pour la 2ème cabine, mes garçons de 17 ans et 15ans et 1/2 et ma sœur sur le canapé et donc je me demandais si le canapé et confortable pour une adulte.
Merci
Christelle
Bonjour Christelle,
Continue à souler ton entourage avec ta croisière, c trop bon 😉 ils vont devenir jaloux et partir eux aussi, pour les escales à 5 et en prenant les excursions du bateau, ça va faire relativement de l'argent gaspiller alors qu'il y a pas mal de possibilités pour en profiter à moindre coût, dans les pages précedentes, tu as quelques post avec certains prix, de toute façon on a encore le temps de la préparer et trouver les meilleurs options financières.
bonne journée à tous
Patrick et Cyrille
bonjour à tous🙂 Pour nous ce sera notre première croisière, nous partons le 12 avril de Barcelone; Nous avons une cabine sur le pont 12 et forfait allegrissimo😎 c'est tout ce que je sais sur la croisière. Nous avons quatre enfants mais la nous avons prit l'option papi mamie pour faire cette première croisière tous les deux 😉. Je n'ai encore aucune idée pour les excursions;a bientot
Bonjour à tous,
Qui pourrait expliquer à la novice que je suis comment ça se passe au parking du port de Marseille?!?!
Nous arriverons probablement le matin pour embarquer le soir seulement. Peut-on déjà laisser la voiture au parking et aller visiter la ville? ou y a t'il une heure limite...question de place tout simplement...
Puis pour rejoindre la ville, plutôt le vieux port depuis le parking sans perdre trop de temps et sans trop marcher, comment se déplacer?
Merci tout plein!
Il semble que msc propose Malte comme escale si Tunis n'est pas sécure (voir message de sylvieu sur départ le 30 mars de Marseille...)
Régine
Bonsoir régine, en ce qui concerne le parking, le prix est de 11€ par jour, tu peux y entrer quand tu veux, par contre pour aller visiter le vieux port ou marseille, nous te conseillons de garder ta voiture, entre le vieux port et le port, il y a un non bout de chemin., de mémoire, tu peux entrer sur le msc quand tu veux à partir de 13 ou 14 heures, ils sont pas regardant, nous, nous y serons si tout
va bien vers 13 ou 13h30.
la dernière que nous avons faite en mars 2013, nous y sommes rentrés à 14h00 sans problème
bonne soirée à tous et surtout pas de stress, 😉
Patrick et Cyrille
bonjour, pour notre part nous partons de Barcelone est- il possible d'entrer dans le bateau pour toutes les formalités, déposer nos affaires pour ensuite ressortir et se faire une petite visite de Barcelone sachant que l départ est pour 18 h ? et une autre petite question😊 êtes vous déjà parti de Barcelone si oui connaissez vous le prix du parking par jour merci a bientôt
Bonjour
Je te confirme le tarif du parking à Marseille 11 euros par jour il se trouve à coté du terminale pour embarquer en principe les compagnies te font entrée entre 13h et 14h .
Je ne sais pas si tu peux aller déjeuné en arrivant !! Merci à ceux qui savent de confirmé 😛 .
Je pense qu'il est possible de redescendre après .
cordialement
@+ NICO
Slt Nico,
je passe par ton post pour répondre, oui tu peux aller manger jusqu'à 14h00 de mémoire, au buffet par contre, après il y a les collations de 16h00, pour barcelone, oui tu peux monter poser tes valises et redescendre visiter barça, mais attention au départ du bateau, il faut que tu y sois environ 1h00 avant le départ
@+++ à touti 😉
Bonjour Nico,
Merci pour les renseignements, j attends également de savoir si on a déjà accès au déjeuné du jour du départ et je cherche du coup comment et où parquer à Marseille pour aller en bus-métro etc en direction du vieux port. Nous désirons faire le tour de ville avec le bus sight-seeing qui nous permettrait en relativement peu de temps de profiter de l'escaler de départ!! Quelqu'un a t'il déjà essayé cette solution?
Merci à tous, vos renseignements sont comme les pièces d'un puzzle que l'on assemble, c'est vraiment extra!!!
A bientôt donc,
Régine
Quel service!!!!!!!
Merci +++
A+
Régine
Oh la la , ça va être encore plus difficile d'attendre le jour du départ après cette magnifique vidéo!
Pour nous 4 qui n'avons jamais vécu cela.......
Si tout est aussi somptueux que cela en a l'air.... quelle semaine!
Mais le retour...dur dur...
c rien de le voir sur une vidéo, le pire pour vos yeux reste à venir, il va falloit mettre les lunettes de soleil lorsque vous allez le voir à marseille,
Parole de Patrick, ce genre de bateau sont d'une très grande classe, (je ne suis pas payé par MSC pour dire cela) 😉 notre première croisière nous a donné une addiction lol, on peut plus s'en passer maintenant
@++++
merci beaucoup pour la vidéo, on arrête pas d'en parler a tout le monde 😉 on va pouvoir leur montrer la vidéo en plus, même si je crois que nous saoulons tout le monde avec notre croisière. Nous sommes prêt a profiter de cette croisière à 100 %. Pouvez vous nous conseiller une excursion; nous avons fait un tour sur le site de MSC mais c'est pas facile de choisir quand on ne connait pas les pays; merci, tous vos messages nous rassurent🙂
oups, regine, j'avais pas fait gaffe que vous étiez en suisse 🤪, en effet, ça va vous faire un bout de chemin en voiture, mais le meilleurs sera à l'arrivée 😉
La circulation dans Marseille depuis l'arrivée des trams ne s'est pas vraiment simplifiée...
Tu pourrais essayer de te garer dans le parking souterrain (payant) du magasin Centre Bourse, à deux pas du Vieux Port http://www.centre-bourse.com/30-8609-Horaires-et-plan.php si possible en arrivant avant 9 h - 9 h 30.
A partir de là, bus, bus sightseing, métro, vieux port, tout est à proximité.
Tu pourrais essayer de te garer dans le parking souterrain (payant) du magasin Centre Bourse, à deux pas du Vieux Port http://www.centre-bourse.com/30-8609-Horaires-et-plan.php si possible en arrivant avant 9 h - 9 h 30.
A partir de là, bus, bus sightseing, métro, vieux port, tout est à proximité.
Mathilde
Bonsoir Vanessa
pour gênes, nous allons faire si le temps est avec nous: Portofino pour naples nous allons faire pompeï, nous avons déjà fait capri si nous allons à tunis, nous resterons sur le bateau, déjà fait, nous n'avons pas du tout adhérer à la visite des boutiques et le pressing fait pour acheter, sauf carthage ou c'était super calme et sympa à voir. pour messine, nous irons visiter la ville en bus ou à pieds pour barcelone, nous irons visiter l'ancien village olympique, on sait plus le nom 🤪 je pense que nous ferons une seule escale avec MSC, celle de pompeï, nous avons un bon de 200€ à dépenser à bord @ bientôt Patrick et Cyrille
pour gênes, nous allons faire si le temps est avec nous: Portofino pour naples nous allons faire pompeï, nous avons déjà fait capri si nous allons à tunis, nous resterons sur le bateau, déjà fait, nous n'avons pas du tout adhérer à la visite des boutiques et le pressing fait pour acheter, sauf carthage ou c'était super calme et sympa à voir. pour messine, nous irons visiter la ville en bus ou à pieds pour barcelone, nous irons visiter l'ancien village olympique, on sait plus le nom 🤪 je pense que nous ferons une seule escale avec MSC, celle de pompeï, nous avons un bon de 200€ à dépenser à bord @ bientôt Patrick et Cyrille
Bonjour à tous les amis du forum
encore une petite vidéo, mais de la direction MSC
http://www.youtube.com/watch?feature=player_embedded&v=H_spjQAM6EQ
Bonne journée à tous
encore une petite vidéo, mais de la direction MSC
http://www.youtube.com/watch?feature=player_embedded&v=H_spjQAM6EQ
Bonne journée à tous
Merci pour la vidéo ; C'est absolument fantastique. Ces Italiens sont les Rois du Luxe! Nous avons trop hâte. 😉
J'espère moi aussi que l'Escale en Tunisie sera permutée avec Palma, ou autre peu importe, mais permutée.
J'espère moi aussi que l'Escale en Tunisie sera permutée avec Palma, ou autre peu importe, mais permutée.
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Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Thanks in advance
Thanks in advance
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.