We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Croisière "Magique Méditerranée" sur le Concordia de Costa en octobre 2007
by Longdepaquit
This discussion is in French, the community’s main language.
bonsoir,
Tout a été décevant: le personnel peu aimable, le squock club sans aucune activité, les spectacles bidons, la cuisine franchement sans goût et le buffet et le petit déj réellement pitoyable (c'est bien simple j'ai maigri!). D'ailleurs quand je lis les commentaires des personnes rentrées des autres croisières et qui était tellement content qu'ils envisagent de partir de nouveau ça me donne envie de pleurer! Du coup j'ai l'impression de ne pas avoir pris de vacances. Voilà
Très bonne soirée à vous et je vous souhaite de bonnes futures vacances
Tout a été décevant: le personnel peu aimable, le squock club sans aucune activité, les spectacles bidons, la cuisine franchement sans goût et le buffet et le petit déj réellement pitoyable (c'est bien simple j'ai maigri!). D'ailleurs quand je lis les commentaires des personnes rentrées des autres croisières et qui était tellement content qu'ils envisagent de partir de nouveau ça me donne envie de pleurer! Du coup j'ai l'impression de ne pas avoir pris de vacances. Voilà
Très bonne soirée à vous et je vous souhaite de bonnes futures vacances
Mais oui, nikou2b, il existe des gens(beaucoup de gens!)qui rentrent enchantés de leur croisière et qui repartent.C'est vrai qu'il y a toujours des désagréments;tout ne peut pas être parfait.Mais là, je pense qu'il y a de l'exagération.Vous dites que "ça vous donne envie de pleurer" lorsque les croisiéristes, à leur retour, disent être contents.A mon avis, vous n'êtes pas faite pour ce genre de vacances, tout simplement.Choisissez autre chose mais ne découragez pas les autres.
-26 croisières Costa dont 8 transatlantiques.Les prochaines: transatlantique Costa Favolosa (du 21 mars au 10 avril 2020)-Costa Smeralda(du10 mai au 17 mai 2020).
Bonsoir nikou2b
Je peu comprendre que tu es été très déçu, moi même c'est ce que j'ai ressenti du moins les 2ou3 premiers jours, car je m'étais fait une image beaucoup plus féerique que cela, mais bon des vacances quand même, que beaucoup ne peuvent pas se payer, nous sommes quand même des privilégiés même si on économise pour ça, faire une croisière !!!!!!! Autour de moi je fait des envieux, il faut peut être aussi le prendre comme ça, as tu fait des excursions? Pour te changer les idées? Aviez vous fait des connaissances ça joue aussi beaucoup, dans la façon d'appréhender le voyage, nous c'est vrais, nous avons eu la chance de retrouver la famille longdepaquit avec qui on a passé de merveilleux moment, avec qui nous pouvions dialoguer sur ce qui nous plaisait ou pas et ainsi de pouvoir confondre notre jugement.
Pour le petit déjeuné as tu essayé le restaurant Milano, nous l'avons fait une fois, on à pas était déçu, sauf qu'il fallait un peut plus de temps car on est servi à table.
Pour le buffet de midi, cela n'étais pas super extra mais dans tous les buffets libres c'est à peut prés la même chose aussi bien en mer qu'à terre, Mais le soir ils se rattrapaient quand même assez recherché voir original et si on a encore faim, il y a la pizzeria après 21h30 + le buffet de minuit j'en ai fait 2 pas par faim mais par curiosité, j’ai bien aimé celui des cuisines.
Mon mari et moi avons pris 1 kg je pensais + ma fille de 17 ans a perdu du poids mais pas parce qu'elle mangeait pas mais plutôt que dans se grand bateau et toutes les sorties nous avons énormément marché.
Pour les spectacles, j'en conviens ils ont pas fait fort, j'ai vu bien mieux cher Marmara club bien moins cher que Costa, je n'ai pas hésitait à faire remonter mais impressions bonnes ou mauvaises auprès de mon agence de voyage, comme cela après ils savent se qu'ils vendent vraiment, car ils m'ont dit que eux avaient été invité sur les bateaux mais en tant qu' agence tous ensembles donc" voyage spéciale à but commercial!!!!!!!!!" .Le spectacle de la magie été par contre pour moi une réussite. Pour le squock club, je ne peut pas juger ma fille de 10 ans nous a suivi partout et a adoré le toboggan aquatique. J’espère pour toi, qu’avec le temps tu pourras relativiser ton expérience et en sortir quelque chose de positif.
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
Bonjour,
Pour le squok club rien à dire mes filles ont adoré. Pour le personnel se n'est pas qu'ils ne sont pas aimable mais ne parlent pas français et mal l'anglais. Pour les buffets je suis OK à 100% avec toi la qualité à + que baissé, nous voyageons énormément donc nous avons du recul et je peux dire que c'était dég et pas de choix que pizza et frites tous les jours, moi aussi j'ai perdu 1Kg !!!! Dans tous les hotels que j'ai fait les buffets étaient extra et beaucoup + variés, nous allons toujours dans des 4*, COSTA vend le truc pour du 5* alors que ça vaut un petit 3* Les croisières font rêver les gens, elles se sont démocratisées et de ce fait la qualité s'en ressent même pour les spectacles rien à voir avec ceux que nous avons vu en 2002 la aussi ils se laissent aller.
Pour le squok club rien à dire mes filles ont adoré. Pour le personnel se n'est pas qu'ils ne sont pas aimable mais ne parlent pas français et mal l'anglais. Pour les buffets je suis OK à 100% avec toi la qualité à + que baissé, nous voyageons énormément donc nous avons du recul et je peux dire que c'était dég et pas de choix que pizza et frites tous les jours, moi aussi j'ai perdu 1Kg !!!! Dans tous les hotels que j'ai fait les buffets étaient extra et beaucoup + variés, nous allons toujours dans des 4*, COSTA vend le truc pour du 5* alors que ça vaut un petit 3* Les croisières font rêver les gens, elles se sont démocratisées et de ce fait la qualité s'en ressent même pour les spectacles rien à voir avec ceux que nous avons vu en 2002 la aussi ils se laissent aller.
Bonjour vicetsix.
Pour les buffets je suis d'accord avec toi, ils ne sont pas géniaux, loin de là.En ce qui me concerne je n'y mange jamais.Je prends tous mes repas dans le restaurant qui m'est attribué pour le soir.Le petit déjeuner et le déjeuner sont servis à table(à la carte comme pour le dîner);le café et cappucino sont servis dans des tasses en porcelaine(et non pas en plastique).Je préfère de loin être servie que de faire la queue et me faire bousculer dans les cafeterias.
Cordialement.
-26 croisières Costa dont 8 transatlantiques.Les prochaines: transatlantique Costa Favolosa (du 21 mars au 10 avril 2020)-Costa Smeralda(du10 mai au 17 mai 2020).
DOMINO22, je me permet de donner mes impressions sur un voyage dans une discussion qui lui ait consacré, et je n'ai pas de scrupule à le faire étant donné que j'ai discuté avec de nombreux autres croisièristes qui avaient une bonne expérience des croisières (MSC et COSTA) et qui étaient du même avis que moi. Je ne vois pas pourquoi il ne faudrait donné son opinion que lorsqu'il est bon!,
Deuxième chose ce n'est pas mon intention de décourager qui que ce soit, si ça avait été le cas j'aurai parlé de mon expérience personnel dans les autres discusssions consacrés à COSTA.
Troisième chose, je ne pense pas exagérer car, comme l'a précisé seb dans le message suivant, ce sont des vacances qui coûtent chères et on s'est privé tout au long de l'année pour s'offrir cette croisière en famille et résultat on a la malchance de tomber sur le mauvais bateau à la mauvaise période. Alors quand on fait une publicité pareil on a, pour moi, pas a avoir de malchance.
Dois-je rapeler les justifications de Caroline, l'hotesse francophone, lors de la dernière réunion, pour excuser le personnel car soi-disant il y avait trop de monde et c'était difficile à gérer. Que je sache le bateau a été conçu pour accueillir ce monde là!
Alors peut-être que les croisières se sont démocratisés, mais au lieu de viser la quantité il serait bon de revoir la qualité.
Dernière chose : "ça me donne envie de pleurer" ce n'est pas parceque les autres rentrent content (tant mieux pour eux) mais parceque moi j'ai eu la guigne et je ne le suis pas d'où cette sensation très désagréable de gaspillage.
Et je précise, comme même, qu'il est logique lorsque on fait confiance a des professionnels pour un voyage pas du tout bon marché, de demander à ce que TOUT soit parfait!
Alors peut-être que les croisières se sont démocratisés, mais au lieu de viser la quantité il serait bon de revoir la qualité.
Dernière chose : "ça me donne envie de pleurer" ce n'est pas parceque les autres rentrent content (tant mieux pour eux) mais parceque moi j'ai eu la guigne et je ne le suis pas d'où cette sensation très désagréable de gaspillage.
Et je précise, comme même, qu'il est logique lorsque on fait confiance a des professionnels pour un voyage pas du tout bon marché, de demander à ce que TOUT soit parfait!
bonsoir
super le message que j'avais mis une heure à ecrire vient de disparaitre instantannement alors que j'allais l'envoyer je rage
bon je vais resumer ce que je venais d'ecrire car là je suis un peu demotivée 🙁
l'impression generale de cette croisisere trés bonne dépaysement total break total on a eu l'impression de partir un mois je pense deja à la prochaine j'ai envie de voir les iles grecques la croatie et la turquie soit 12 jrs au depart de savone soit 8 de venise mais bon pas avant un an helas il faut un peu travailler quand meme
concernannt le bateau il est vrai que celui ci vibrait bcp(on etait pourtantau pont 8) et que j'ai prefere le romantica mais bon on a eu deux nuits de mauvaise mer et heureusement que c'etait un grios bateau car autrement je crois qu'on l'aurait encore plus senti passer de plus sur le romantica c'etait à paques donc on etait plus sur les ponts je trouve dommage que sur le concordia il n'y a pas assez d'exterieur pas de possibilité de manger dehors et le systeme de la verriere n'est pas top car ça faisait caisse de resonnace et il y faisait trés chaud
j'ai des amis qui etaient sur le melody et ça ete titanesque soirée annulée un pan du buffet s'est ecroulé alors finalement c'est bien les gros bateaux .......pendant les "tempetes "
c'est quand meme un bateau tres majestueux les ascenseurs vitrés sont magnifiques meme avec ces points negatifs on en a pris plein les mirettes
le personnel super tres bien organise
par contre la nourriture moyenne surtout à midi et surtout le monde la queue et la galere pour trouver une place où s'assoir . j'ai deja fait plusieurs clubs(jet tours villages clubs du soleil) et la nourriture etait moyenne aussi soit je deviens difficille soit c'est une baisse un peu generale
les 2 derniers jours on est allé au resto matin midi soir c'etait bcp mieux on avait pas à se battre et c'est ce que je conseille
la cab interieure etait tres bien sans surprise on s'attendait à ça au debut il faut s'habituer à l'absence de fenetre mais au bout d'un jour c'est passé seb 33 est plus mal tombé car elle etait la derniere cab à l'arriere les cab avec hublot avaient l'air vraiment top avec canapé etc pour celle avec balcon
lpour les escales mes préférées malte et rome
pour barcelone on a vu l'essentiel mais c'etait avec costa et on est tombé sur une mauvaise guide qui ne faisait aucun effort on conprennait rien dommage mais bon pas de chance
pour palma malte palerme et tunis on s'est debrouillé seul
je recommande malte on a negocie sur le port 100 euros pour toute la journée pour toute la famille (alors que les caleches 60 euros 1/2 h) un maltais pure souche nous a balladé dans son 4/4 de 9h30 du matin jusqu'à 15h00 il nous a tout montré c'etait magique les points de vues les eaux turquoises les eglises les monuments essentiels le point culminant de l'ile c'est notre meilleur souvenir on etait epuisé mais ravi on a meme fait du jumping à travers la campagne maltaise inoubliable!!!mon dos s'en rappelle encore
on a pris rome en liberté on a pu visister le vatican nous connaissions deja la rome antique trés belle journée aussi nous avons fini la ballade avec vicetix trés sympathique
l'elmbarquement et le debarquement sont trés bien organisé on a pas du tout la sensation de monde d'ailleurs à part au buffet on l'a rarement si un peu quand on regarde les photos le soir
en fait je crois que dans ce genre de voyage il faut bcp bouger descendre aux escales visiter en prendre plein les yeux ou alors faire des soins le tuyau du today est super car on a eu un soin d'une heure à moitié prix
voilà désolée d'avoir tant tardé à repondre posez moi des questions et à mon tour j'essaierai de vous conseiller comme l'on fait d'autre si gentiment pour moi
je voulais dire aussi que grace à ce forum et cette croisisere on a rencontré une famille super et meme si ils ont pas chopé le virus on espere bien partir pour d'autres aventures avec eux
au fait bon anniv à la nine et bisous à tous
françoise
Bonjour
merci pour votre témoignage. Vous avez eu 2 jours de tempête est-ce que le bateau a tangué ou avez-vous uniquement ressenti des vibrations (tout le long du séjour ?) Nous prenons le concordia en février en méditérranée et nous avons déjà eu du vent dans les caraibes avec le costa atlantica et le bateau bougeait beaucoup, on allait un coup à droite un coup à gauche dans les couloirs beaucoup de personnes étaient malades dont moi et mon mari. Et au retour on a eu le mal de terre. Je pensais que le costa concordia était plus stable. Rassurez nous !!!
Merci
merci pour votre témoignage. Vous avez eu 2 jours de tempête est-ce que le bateau a tangué ou avez-vous uniquement ressenti des vibrations (tout le long du séjour ?) Nous prenons le concordia en février en méditérranée et nous avons déjà eu du vent dans les caraibes avec le costa atlantica et le bateau bougeait beaucoup, on allait un coup à droite un coup à gauche dans les couloirs beaucoup de personnes étaient malades dont moi et mon mari. Et au retour on a eu le mal de terre. Je pensais que le costa concordia était plus stable. Rassurez nous !!!
Merci
Bonsoir
Je me permets de vous répondre puisque j'étais moi aussi sur le bateau et que j'ai été malade ainsi que ma fille…
J'avais très peur avant le départ car je suis très sujet aux maux des transports, en fait j'ai été agréablement surprise car cela c’est très bien passé jusqu'à ce que l’on va dire la "tempête" (vent a + de 100km je ne sais pas si c'est courant ou non)
J’avais emmené avec moi 5 boites de coculine et j'en ai quand même utilisé 3, mais franchement hors ce jour là on peut oublier qu'on est sur l'eau surtout quand on regarde un spectacle et que tout d'un coup un léger mouvement nous ramène à la réalité (car au théâtre ça ne vibre pas). Par contre le jour de la tempête, là, ça a pas mal bougé au début s'en était même marrant car personne ne marchait droit, nous allions d'un mur à l'autre dans les couloirs. Mais le plus mauvais, je pense c'est qu’on a voulu aller dans la cabine dans le but de nous faire belles pour le cocktail de bienvenue et la patatras, je me demanderai toujours si nous étions resté nous promener sur le bateau, aurait-on échappé ou non au vrai mal de mer ? là par contre, pensait à vous munir de poches, car pour moi au bout d'un moment ou je ne me sentais pas bien du tout mon mari m’a conseillé d'aller sur les ponts extérieurs pour prendre l'air, heureusement que j'ai pris une poche avec moi car arrivé en haut je vous laisse imaginer… le reste est par très agréable… je suis désolé pour les lecteurs mais rien est prévu pour les malades il y avait 2 serveurs sur les ponts qui m'ont regardé comme des ahuris mais ne m’ont rien proposé, je suis resté avec ma poche, ne sachant même pas ou la jeter (impossible par dessus bord non plus, car il y a toujours quelque chose plus bas avant la mer) après le mieux s'est d'arrivé à s'endormir en attendant que sa passe…
Au retour, bien sur mal de terre, mais pour moi de la rigolade juste l'effet de sentir la terre bouger de tant en tant pendant 1jour 1/2 de quoi nous rappeler que l'on revient de croisière, je conseille quand même de ne pas reprendre le travail de suite.
désolé de ne pas vous rassurez, mais en février la mer sera peut étre bonne et dans ce cas tout ira bien, juste les vibrations on s'y fait😉
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
Bonjour,
je suis sujette aux maux de transport et tout allait bien avec des comprimés contre la mal de mer jusqu'à "la tempête" et là l'horreur j'ai du être hospitalisée sur le bateau (perfusée) ma fille cadette a été aussi bien malade et en rentrant super mal de terre au lit 2 jours SEB tout est prévu pour les malades ils donnent des comprimés à la réception et tu peux aussi aller à la clinique au pont O par contre ils m'ont facturés 200 euros !! 😕
je suis sujette aux maux de transport et tout allait bien avec des comprimés contre la mal de mer jusqu'à "la tempête" et là l'horreur j'ai du être hospitalisée sur le bateau (perfusée) ma fille cadette a été aussi bien malade et en rentrant super mal de terre au lit 2 jours SEB tout est prévu pour les malades ils donnent des comprimés à la réception et tu peux aussi aller à la clinique au pont O par contre ils m'ont facturés 200 euros !! 😕
Perfusée à l'hôpital pour un mal de mer????????? Je me demande si je ne vais pas annuler notre croisière du 7 janvier.......Vous me foutez tous les jetons avec vos histoires. C'était si grave que ça?
🙁🙁🙁
🙁🙁🙁
Iles et Terres de soleil, janvier 2008 sur le Costa Serena.
Les trésors de l'histoire, janvier 2009 sur le Costa Concordia.
Je te rassure ça n'arrive pas à tous le monde mais j'ai tellement vomi que je me suis déshydratée et ma tension à chuté à 8 donc ils ont préféré faire ça et en plus comme ils facturent ils s'en donnent à coeur joie.
C'est ma 2éme croisière et lors de la première j'avais juste eu mal au coeur mais avec leur comprimé pas de problème
bonjour
le concordia est un gros bateau donc ca bougé mais sans plus on savait qu'on etait sur un bateau mais on pouvait se deplaczer sans pb rien n est tombé dans la cabine on pouvait se deplacer normalement moi je n'est pas ete malade pourtant je suis malade en voiture sur un manege et j ai le vertige j'ai fait attention de ne pas lire c'est tout franchement rassurez vous c'etait supportable et le bateau est tres stable car la mer etait vraiment dechainée alors que je croyais qu'elle etait juste agitée mais je l'ai pas vu c'est peut etre pour ca que j ai pas ete malade
pour les vibrations on les ressent au debut aprés on y fait plus attention et la aussi c'est relatif on vibre pas toute la journée
moi aussi j ai eu le mal de terre pendant 2 jours
c'est une tres belle croisisere vous allez vous regaler
pas de blem c'est pas le titanic franchement moi ca a ete super mon mari qui avait ete malade lors de la premiere croisisere(alors que la mer etait plate toute la semaine) ne l'a pas ete en plus ils distribuent des conprimes tres efficaces sur un bateau de cette taille tout est attenué tout se passera bien v
Bonjour
Ce n'ai pas aux manques de soins, que je faisais allusion, car de toutes façons, j'avais emmenée ce que mon médecin m'avait prescrit au cas ou, car je suis allergique aux produits qu'ils donnent pour le mal de mer, mais plutôt au fait qu'il n'y ai pas de distributions de poches, dans ces moments là et de quoi s'en débarrasser proprement.
Car si je n'avait pas prévu moi-même, c'était par terre devant tous le monde bon c'est vrai qu à par ses 2 serveurs et ma petite famille, il n'y avais personne sur le pont à se moment, mais j'aurais été dans un couloir, ascenseur ou autre c'était la même chose.
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
Coucou
Qui a vu le bêtisier hier soir sur france 3 ?
J'ai eu grand plaisir à le regarder, car il était tourné depuis le concordia, j’ai donc pu revivre des moments de plaisirs en le voyant... c'était super.
Joyeux Noël à tous
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
Et zut, pas de chance pour moi, j'avais prévu de le regarder mais le boulot l'a emporté, je n'ai rine vu du tout, est ce quelqu'un connaitrait un site où on puisse le revoir
Jean Paul, futur croisiériste
Bonjour
Vous pouvez revoir le grand bêtisier 2007 en croisière, mardi 25 décembre 2007 sur France 3 à 23h05 si vous n’ êtes pas chez vous pour noël, vous pouvez toujours l'enregistrer.
Joyeux Noël
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
coucou ma belle
joyeux noel à toi aussi et merci poutr ta carte ......
oui on a regardé le betisier allez quand c est qu on repart à la toussaint l'année prochaine les iles grecques chiche j espere que noel s"est bien passé nous on part à cannes ce matin un peu crevé mais bon bon je t"envoie un mail dans la semaine grosses bises à tous lesd 5 et joyeux noel
bisous
francoise
Salut à toi
Noël c'est très bien passé merci, Mais il y a encore le 1er de l'an... waou!!! C’est trop pour l'organisme.
Pour les îles grecques je crois qu'il va falloir attendre un peut plus que la toussaint car les assedics ne sont pas d'accord pour me le payer, il faut donc que je retrouve du travail dabord.
Hier j 'ai regardé le bêtisier une fois de plus rien que pour le plaisir de revoir le bateau, il était accosté à malte "valette"
Bonnes fetes de fin d'année
a+
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
Bonjour à tous
Très bonne année 2008 à tous les croisiéristes
Tous particulièrement aux familles:longdepaquitjeanannievicetsixherve54
Et pourquoi pas souhaiter à tous les lecteurs une belle croisière cette année...
Concordia 29/10/07 Deliziosa22/10/10Luminosa 26/10/11Fantasia 27/10/2013 Poésia 20/10/14Preziosa 4/11/16 Preziosa 26/09/17Fantasia 7/05/18 Grandiosia 25/10/20 Splendida 23/10/22Toscana 8/04/23 world Europa 2/11/24
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More discussions
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Thanks in advance
Thanks in advance
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.