Hello,

We had booked a sea-view cabin through a Costa advisor in October 2023 for a departure on 13/10/24 on the Costa Favolosa, with a cruise lasting until 22/10/24. When we saw the cabin, what a disappointment: only one stool, no armchair or sofa like we were used to with Costa. The sea view wasn’t great because of a film on the porthole, and the cabin faced the crew promenade. The space between the wall and the edge of the bed was about 30 cm... not easy for getting into bed. We immediately asked to change cabins. After two days, the answer was that no cabins were available. We spent our days in the lounges because there wasn’t enough room for two people to sit—one had to sit on the stool and the other on the bed... Two days before disembarking in Marseille, reception offered us a sea-view cabin on deck 2. We asked to see it: what a difference—space, a sofa, an armchair, a stool, and a real sea view. Unfortunately, with only two days left before disembarking, it was difficult for us "seniors (85 and 73 years old)" to pack our suitcases and bags, unpack them in the new cabin, deal with the walker, and then repack two days later for disembarkation. We filed a complaint with Costa’s customer service, which responded quickly: "You found the cabin small. Please note that our cabins meet standards and are allocated accordingly. It is indeed possible to change cabins if the ship’s occupancy allows it. We offered you this change, which you later declined." In the end, they offered a "commercial discount as an exceptional gesture for booking a future cruise." This cabin 9201 is for one person, not two. The onboard staff were always as friendly and smiling as ever. There were long lines to access the buffets, so it was better to go to the restaurant at lunchtime when we didn’t have excursions. The shows were varied, and the indoor pool was very chilly. We won’t be sailing with Costa again. We’ve booked with MSC for 2025, but after reading some reviews... Mum49

Hi, I was wondering if any of you have dealt with a death. Does the Gold card reimburse the full cost of the trip, please?

hi, I got back on October 22nd like you, and just a quick question—was your bank card debited? Because for me, still nothing so far.

Hi there, I have an MSC Diamond card and I was wondering how long MSC points remain valid if I don’t take any new cruises. Thanks, mich74

Could you give me some info about organizing layovers on our own in: Antigua, Barbados, Roseau, Grenada, Pointe-à-Pitre, Fort-de-France, Tortola, Tobago, St. Martin What currency should we use? Can we pay with a bank card or a Revolut card, or do we need dollars? Thanks so much!

Hi, I couldn’t find it in the existing discussions, but I thought there was a bus from the cruise port to a beach in Olbia—does anyone have any info? We’ll be there on a stopover and only have a few hours. Thanks for your help!

Provence04

I’ve finally gotten around to writing a review of our transatlantic cruise on the Costa Fortuna. We’ve always loved cruises, especially transatlantic ones. In recent years, we were MSC customers (Diamond card). But this year, we decided to return to Costa, though there was one downside: we lost all the points from our old Costa card (I think we were "Gold"). Still, since we’re former customers, the company generously gave us 1 point and the bronze card. It’s better than nothing.

Our departure nearly went wrong. The ship was leaving Marseille on Friday, December 22 at 2:00 PM, and we were told to be at the port by 10:30 AM. This unusual departure time meant we had to travel to Marseille the day before (since we live in the Paris area). So, we booked a flight from Orly to Marseille on the 21st at 5:15 PM. But December 21 was a particularly rough day in France with a big snowstorm. And as everyone knows, planes and trains don’t handle snow very well. At Orly, in the waiting area, everyone was anxious as the minutes ticked by. The departure time kept getting pushed back in 15-minute increments. They eventually let us board the plane with no guarantees. Once inside, the captain announced we were waiting for a takeoff slot. About an hour later, he said the plane needed de-icing and the wait could be long since airport staff were overwhelmed. Miraculously, after what felt like forever, the de-icing truck finally arrived, and we took off—over two hours late. When we landed in Marseille, the terminal was practically empty. Luckily, our hotel wasn’t too far away.

We later found out that passengers who took the train were even less lucky—trains were canceled. Later, at our table, we met a neighbor who had boarded in Malaga by plane because his Paris-Marseille train had turned back. He’d incurred extra costs, lost two days of the cruise, and had quite a bit of stress.

The next day in Marseille, our boarding went smoothly. We were surprised by the large number of passengers. We later learned that 1,300 people had boarded in Marseille. Since the ship wasn’t full (between 2,300 and 2,500 passengers), the French were in the majority (a rare occurrence). We noticed during the cruise that the French are just as loud as the Italians. The only upside? At least we could understand what was being said.

More to come later.....

Hi everyone, I’m leaving at the end of March 2026 with 8 friends to celebrate an event on the MSC World Europa. I’ve been cruising for over 20 years with all kinds of companies and under many skies, but I’ve never traveled on a ship this size (6,800 people), and some specific info about this ship would be really helpful. So, to those who’ve been on this boat before—thanks in advance! SHOWS: Is it true that you have to book the evening show?... Just to secure a spot, or is it an internal rule? THE SPA: Are the saunas and hammams mixed-gender? Are there several of them? Which pools are available? SPORTS: Are there any “spaces” where ball sports like volleyball or basketball can be played? Finally, is the management of passengers flexible and friendly, or quite strict? Thanks! Happy cruising. Francis.

Hello,

We’ll be doing this cruise with an extension to Easter Island and Iguazu Falls.

Has anyone got any recommendations?

Hi, I’m traveling on the Symphony of the Seas in February 2026 and I’ve purchased the refreshment package.

I’d like to know if we want an alcoholic cocktail, will we pay the difference or the full price of the drink?

Thanks for your replies.

Hi there! Here’s a quick review of my cruise on the REGAL PRINCESS. This was my 35th cruise and my second on the REGAL PRINCESS, which I first discovered in 2017 during a Caribbean cruise. A few months ago, we received an email from PRINCESS changing the itinerary—DUBLIN and EDINBURGH were replaced by two Scottish islands. We were a little disappointed, but since we’d never sailed around the UK, we didn’t really know any of the ports anyway. The itinerary was: SOUTHAMPTON AT SEA KIRKWALL INVERGORDON AT SEA STORNOWAY GLASGOW BELFAST AT SEA CORK AT SEA PORTLAND LE HAVRE SOUTHAMPTON

A 13-day/12-night cruise for 1350 € per person in a guaranteed deluxe balcony cabin. PRINCESS assigned us a balcony cabin on deck 8 with a large balcony. We ended up happy with our cabin, even though we’d initially preferred a higher deck. I’ll admit I hesitated to choose this cruise because of the weather—I love sunshine and good weather—but the desire to discover new ports won out, especially with the promise of heading to Corsica afterward to soak up some sun again 😉

On PRINCESS, as Catherine mentioned, there’s no card—everyone has a medallion! I loved this system, which unlocks your cabin door as you approach. It’s really well thought out!

We took the EUROSTAR from Lille to London, then a train from London to Southampton the day before. We stayed in a nice IHG hotel near the port.

EMBARKATION It’s Friday, August 1st. After a good breakfast and a quick check-out, we realize our UBER app isn’t working in England ;(. We have to go back to reception to ask for a taxi because, even though the hotel is close to the port, the ship is still over 2 km away—hardly ideal with luggage! The problem is that many hotel guests also requested taxis... so we wait a good 30 minutes before ours arrives! We get to the REGAL PRINCESS pretty quickly but are shocked to see a huge line outside!!! We hadn’t seen that in over a decade! Not the best start! 🙁



TO BE CONTINUED!

hi, I’m going on a cruise on the Costa TOSCANA in October, and I’ll be celebrating my birthday there. I wanted to make it special and try ARCHIPELAGO for the first time. And also go back to Teppanyaki (I really like their menu and the atmosphere). I see there’s a package for 3 culinary experiences at 88 €. According to the description, you can go to the specialty restaurants 3 times. That price seems really low to me, since Archipelago alone costs around 55 €... and with this package, you could go 3 times? Plus, there’s another package next to it: 1 Archipelago and 1 Teppanyaki (without specifying the menu) for 80 €. Has anyone already tried the 3-experience package? What did you think? Thanks for your feedback

Hi everyone, I was supposed to go to Greenland in 2020, but—Covid! Then, health issues. This time *has* to be the one. I’m going on a small cruise on the *World Explorer*. So, depending on my physical abilities, I’d love to visit the Icefjord from Ilulissat. Do any of you know if there’s a way to get there by vehicle, off the main paths? If not, what particular challenges might there be on foot? I think it takes about 45 minutes? Thanks for your help, have a great day!

Hi everyone, I’m starting to look into small solo cruises, for now in November. It’s my first cruise, so I’m a bit nervous. Anyone potentially interested in 7 days in Italy, Tunisia, and Spain? If you’ve got any tips, I’d love to hear them. Looking forward to reading your replies

Hi there, I have a layover in Naples in September and have two quick questions: - Does the boat still dock in the city? - Hotel: Could anyone recommend a 3- or 4-star hotel in the city that you’ve personally stayed at (I’m past the age for "editorial recommendations")? Ideally, it’d be close to the "San Carlo" theater, where I need to go in the evening. Thanks everyone! Francis

Hi, We’d love to do a river cruise in Italy. We’ve never been on a cruise before and we’d like to combine a river cruise with excursions. Has anyone done this before? If so, any info or suggestions would be really helpful. Which ship and itinerary would be best? Thanks in advance for your help.

Ginout

Hello, we're going on a cruise in August with the Celestyal Journey. During this cruise, we have a one-day stop in Venice. We arrive at Marghera, the new port. Does anyone know how to get to the center of Venice from Marghera, and if anyone has taken this boat before, do they provide shuttles to get there? Thanks for your tips. Best regards

Short version: I booked through Croisières.fr, and everything went smoothly until my order was confirmed. When I requested a date change—due to administrative reasons—the sales rep initially assured me the fee would be 50 € per person, but then demanded 600 € (negotiated down to 338 €), even though the price remained unchanged. On top of that, Paul, the sales rep, was dishonest, claiming that drinks (excluding alcohol) were included and that there were "all-inclusive" packages for alcoholic beverages, which is completely false. All drinks—even water—are charged onboard. I had also requested a cabin with two separate beds to travel with my mother, a request that wasn’t honored, forcing me to sleep on a small couch. To make matters worse, all my emails and calls to customer service were ignored or handled carelessly. While the cruise itself was satisfactory—thanks to Costa for the onboard organization—I recommend booking directly with Costa to avoid these bad surprises with Croisières.fr.

Long version: I booked a cruise for two through Croisières.fr, and the process went perfectly until the final confirmation of my order, which initially reinforced my trust. However, as soon as I requested a change in departure dates—due to a delay in obtaining my mother’s ID card—the situation quickly deteriorated. During this process, Paul, the Croisières.fr sales rep, initially told me that the date-change fee would be only 50 € per person. To my surprise, I was then hit with an exorbitant processing fee of 600 €, which was eventually negotiated down to 338 €. This turnaround was all the more baffling because the new cruise offered was priced exactly the same as the original booking on the website.

The situation worsened when the cruise line later changed the dates for internal reasons at Costa. The new dates didn’t work for us at all, especially because of my mother’s non-reschedulable medical appointment. Despite my flexibility and numerous phone calls and emails, we were forced to accept these new dates against our will. It took a lot of effort to secure another slot, even though we had been accommodating on almost all other dates.

I also noticed other serious shortcomings in Croisières.fr’s sales service. Paul, the sales rep, turned out to be dishonest: he claimed that drinks (excluding alcohol) were included in the ticket price and that there were "all-inclusive" packages for alcoholic beverages. That’s absolutely not true! Without a package, all drinks—even water—are charged onboard. Additionally, I had specifically requested a cabin with two separate beds to travel with my mother. This request wasn’t honored, and I had to make do with a small couch because there was no way to set up two separate beds.

I’m willing to accept rules and constraints if they’re communicated upfront, but these crucial details were never shared with me. What disappoints me the most is how my requests were handled by customer service. None of the emails I sent received a response, and my numerous phone calls were dealt with carelessly and without any consideration. Everything was fine until the order was confirmed, and then suddenly, there was a complete lack of attention and follow-up, leaving a bitter taste.

That said, despite these issues, I was very satisfied with the cruise itself, and I’d like to sincerely thank Costa for their excellent onboard organization. Based on this experience, I strongly advise travelers to book directly with Costa to avoid the bad surprises and lack of follow-up that seem characteristic of Croisières.fr.

Hi there, I’ve put a deposit down for the Norwegian fjords cruise on the Preziosa in August 2025. I didn’t go for the drinks package at 1300 € for two for fifteen days—it seems a bit steep, especially since I don’t drink wine, just a few cocktails, and no fizzy drinks like Coke or Fanta. Could anyone share the drink price list on the ship, please? Also, I couldn’t find the prices for the excursions on this cruise, just the descriptions. Would anyone have the prices they could share with me? Thanks so much! Have a great day. Cathy

Hi there, we're leaving on January 30th for a Caribbean cruise—there are four couples in our group—and we'd like to organize our own stopovers.

Do you have any great tips for visiting each island, with a preference for landscapes over beaches? Which island has buses to get around, or options for 4x4s/taxis? We're open to all your ideas!

Hi, I’m looking at several cruises on this ship. It’s one of the smallest and oldest. I’d love to hear your impressions..? From what I can tell, there’s no indoor pool—is the outdoor pool heated?

Also, as of now, alcoholic drinks aren’t included anymore. I’d like to get an idea of the price if we want to have a glass of wine or something else. Does anyone have the drink menu?

Thanks

Good evening everyone, since many loyal MSC customers have been asking for it, it seems that the tier system and benefits of the MSC Voyagers Club are undergoing a major reform! Does anyone here have any information? Thanks in advance. Foxpyzy

Hi everyone,

As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.

As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.

So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.

While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*

I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.

I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.

I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...

This cruise was really about relaxing, even if it’s not the kind of trip we usually take.

First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.

It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*

Here’s the itinerary:

Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre



But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.

Departure and boarding details to come

Hello everyone,

If you'd like, I invite you to join me for a week-long cruise to northern Greece, visiting ports that are often less crowded with cruise ships.

Itinerary: Athens, Skiathos, Volos, Thessaloniki, Kavala, Limnos, Hydra, Athens

Hello, We’re sailing on the Norwegian Viva from Lisbon to Galveston. From what I’ve read on the NCL site, there’s no formal night; is that correct? If so, that’ll lighten the suitcase! 😊 The ship stops in Cabo Rojo in the Dominican Republic, and I haven’t found much info on this stop—it seems to be recent. I’m thinking of just heading to the seaside near the ship, but if you’ve got another **bon plan**, I’m all ears. Same for La Romana: last time we went to Bayahibe Beach, so if you’ve got another idea... Thanks in advance!

A scam from A to Z.

A scam from A to Z.

I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!

Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)

That’s $13 per liter of water before tax!!!!!

No entertainment at all.

Shows were really mediocre.

No dedicated space for kids.

Food was repetitive, way too salty, and just not good.

Port stops were too short, and some days at sea were way too long!

Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!

Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)

And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!

Yes, you read that right: $4,800!!!!!!

Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!

On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!

Other unknown fees charged by mistake!! I had to open a dispute with my bank.

So go with MSC or Costa instead...

but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.

Date of experience: August 10, 2025

Hi there,

To celebrate an anniversary, we’re dreaming of a truly amazing luxury cruise where we’d be pampered.

We’ve already traveled in the Yacht Club on MSC. It was fantastic, especially since it was in the fjords.

But do you have any other cruise lines to recommend?

Hello everyone,

I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...

The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.

But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.

Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.



Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.

If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!

Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton

Hi everyone, I’m back from my 10-day cruise to Japan and South Korea and wanted to share my experience. Before leaving, I searched the forums but found very few firsthand accounts of this kind of trip.

Just so you know, a cruise isn’t some slow, easy trip—every port stop is an adventure!

We flew from Marseille with Lufthansa via Frankfurt, with a short 1.5-hour layover that was just enough, though we still had to sprint to make our connection. We’d booked seats with extra legroom, which was great—we were next to premium economy, so we had a good spot. The airline hadn’t sold all the premium seats and kept making announcements to attract takers, but no discounts!

After about 12 hours, we arrived at Tokyo Haneda feeling pretty wiped since we hadn’t slept. The time difference is 7 hours, so we landed in late morning in Japan. We took the free rail shuttle to central Tokyo. The entry process went smoothly thanks to the Japan web app. For the subway, we’d registered our Suica card, but we hadn’t anticipated how tricky transfers could be when stations don’t always have elevators—bit of a hassle, but still cheap! Navigating the subway is super easy, though. We’d bought a SIM card on Amazon beforehand, so everything was smooth.

We’d booked a room at the Grand Hazelmon Hotel, which is near the Imperial Palace. It’s a quiet business district in the evenings and well-connected by subway.

I’d opted for a half-room, so I was worried about space, but it was fine—no smaller than a London or Paris hotel room! Breakfast was included and really good.

We even had dinner there one night—dishes were around 9 € at a 4- or 5-star hotel, so we didn’t hold back.

In the afternoon, we visited the Imperial Palace. You can’t go inside, but it’s a green oasis—surprisingly peaceful despite Tokyo’s 36 million people—and very secure.

I’ll share more of my adventures later!

Hi there,

Does anyone know the agency "Wondercruises" based in Belgium?

I came across a (really interesting) cruise on the Mein Schiff 4, and apparently, no French agencies sell Mein Schiff cruises. After several searches online, only Wondercruises and Seascanner work with them.

The advantage of Wondercruises is that they’re partners with "Flying Blue," and you can earn miles.

I love a good challenge, so why not try out this company—it seems pretty solid!

Best regards,

Alfred