We’ve just returned from a cruise that my wife and I will remember—unfortunately, not in a good way.
There’s so much to say that I’ll proceed chapter by chapter.
Pre-Cruise
On January 24th, 2025, I booked through a supposedly attentive cruise agent the repositioning cruise of the CFC Renaissance to the French West Indies, initially departing from Le Havre, then from Dunkirk, on November 1st, 2025.
The return flight was included in the price of this trip.
From January, right after booking, this adventure got off to a bad start.
Used to major cruise lines, I asked my agent to reserve a table for 4 at the "Vatel" restaurant for the second seating, and to link this reservation to the cabin of friends traveling with us. First brush-off: "Ask the maître d’ at the restaurant entrance on the first night."
"To govern is to foresee, and to foresee nothing is to head for disaster," as Émile de Girardin said.
Following this maxim, in February, I started looking for transportation to Le Havre, which was initially the departure port.
Then, I asked the travel agent which airport the return flight would land at. I knew flights from Pointe-à-Pitre to Paris served both main Parisian airports.
Here, I found myself like a ping-pong ball between the cruise agent and CFC: The cruise agent said, "Ask CFC," and CFC replied, "No, your agent is your intermediary—ask them." It went back and forth like that. Impossible to pre-book the flight that would take us back to our final destination.
During the summer, we learned that the departure port was no longer Le Havre but Dunkirk. We canceled our transfers to Le Havre but, of course, lost the cost of the reservations.
Meanwhile, we purchased our "Beverage" package—we chose the "Fraîcheur" option, which included all non-alcoholic cocktails, canned sodas, fruit juices, bottled water, and regular coffees. This detail is important for the rest of the story.
Every month, I followed up to find out the return airport. Nothing until October 28th (3 days before departure), when CFC finally informed me it was Orly, along with the flight number and time. Of course, on top of booking at full price, I had to arrange my final transfer home. Since I had very little time before the return flight, I had to book an Uber in a rush for the Orly/CDG transfer.
Right after, we were told that our first stop in Lisbon—the most anticipated for many cruisers—had been canceled due to a strike at the port of Lisbon and replaced with Vigo, Spain.
A completely unremarkable stop—nothing outstanding.
As you can see, the prelude was already problematic, yet we’re far from reaching the peak of our disappointments.
.......... to be continued soon.
Hi there,
Here’s a little review of our cruise on the Renaissance from October 18 to 29, 2025 (11 nights). It was our first experience with CFC.
Some other forum members were on board too, so we can probably compare notes and correct me if I’m wrong!
The stops were as follows: 10/18 departure from Marseille 10/19 at sea 10/20 Cartagena 10/21 Almería 10/22 Gibraltar 10/23 Cádiz 10/24 at sea 10/25 Leixões (Porto) 10/26 Vigo 10/27 at sea 10/28 at sea 10/29 Dunkirk
First, a quick intro. We’re a family of four with two kids, ages 8 and 11. We booked this cruise in January 2025, right when it went on sale. At the time, it was priced at 763 € per adult (+ 99 € in tips) and 114.45 € per child (under 12, no tips to pay) for an ocean-view cabin (all ocean-view categories were the same price). Since there was also a single-parent offer (meaning one paying adult in the cabin was enough to get the child rate for the accompanying kid), I asked if we could take advantage of this offer to get two double cabins at the same price as one quadruple cabin (to have more space), and yes, it was possible. So we booked two premium ocean-view double cabins side by side. It was the same price as a quadruple. We booked directly through CFC because my husband had a promotional code from his works council. In total, for the four of us, we paid 1830 €, tips included. It’s true we booked early, but the rate was good, and we had the constraint of traveling as a family of four, so cabin choices were more limited. It’s also worth noting that the single-parent offer is limited.
Now, about embarkation: 10/18 Marseille Coming from the north, we took the direct TGV that morning at 7:22 AM, scheduled to arrive in Marseille at 12:24 PM. The trip went smoothly, great weather, and we arrived just one minute late. I had planned to get to the port using the free 35T shuttle from Joliette. To get to the bus stop, there were two options: the metro or walking. Since the weather was beautiful and the kids needed to stretch their legs, we opted for the second option. The route is all downhill, so it was pretty easy even with the suitcases. But I wouldn’t do it the other way around! We arrived at Joliette around 12:50 PM, just in time for the 1:00 PM shuttle, which arrived a few minutes late. Other cruisers got on board too. That day, there were two Costa ships and one MSC ship at the port as well. Traffic was heavy, and the shuttle arrived at the port entrance at 1:30 PM. We were scheduled for 2:30 PM. We were lucky to be at the closest embarkation terminal. So we were among those who had the least walking to do. We dropped off our suitcases and headed to the check-in counter. There were plenty of desks and almost no passengers. So we quickly completed the embarkation formalities—in just a few minutes—and when we boarded, it wasn’t even 2:00 PM yet. We headed to the buffet, where there weren’t many people. As we finished lunch, it was around 3:00 PM when they announced the cabins were ready. We went down to drop off our luggage in the cabins and then went up to the top deck to take some photos. The ship’s daily program said the safety drill would be at 4:00 PM. So we went to deck 6 at the scheduled time. But later, they announced it would actually be at 4:30 PM! In short, we waited 30 minutes for nothing because of a difference between the scheduled and actual time! The drill itself was long. Gathering everyone took about 20 minutes, I think. Just as we finished, they announced the departure, originally scheduled for 5:00 PM, was delayed until 9:00 PM due to latecomers. We went to check out the library, which had tons of board games and books—more than we’d ever seen. What stood out on this first day was that, for the first time, we had a French-speaking embarkation, announcements only in French (except for the safety drill), French-speaking servers, a paper daily program in French, books in French (which we’d never find on another ship), and menus in French. To wrap up the day, we had dinner at Vatel. I had requested the first seating (6:30 PM) and a table for four, and we got it. We were seated upstairs near the window—a very pleasant table that we’d occupy every evening. What was a little surprising, but we got used to it, was that you had to order everything you wanted at once. The portions weren’t big, but you could choose what you wanted. The cheese was French and excellent.
To be continued...
The stops were as follows: 10/18 departure from Marseille 10/19 at sea 10/20 Cartagena 10/21 Almería 10/22 Gibraltar 10/23 Cádiz 10/24 at sea 10/25 Leixões (Porto) 10/26 Vigo 10/27 at sea 10/28 at sea 10/29 Dunkirk
First, a quick intro. We’re a family of four with two kids, ages 8 and 11. We booked this cruise in January 2025, right when it went on sale. At the time, it was priced at 763 € per adult (+ 99 € in tips) and 114.45 € per child (under 12, no tips to pay) for an ocean-view cabin (all ocean-view categories were the same price). Since there was also a single-parent offer (meaning one paying adult in the cabin was enough to get the child rate for the accompanying kid), I asked if we could take advantage of this offer to get two double cabins at the same price as one quadruple cabin (to have more space), and yes, it was possible. So we booked two premium ocean-view double cabins side by side. It was the same price as a quadruple. We booked directly through CFC because my husband had a promotional code from his works council. In total, for the four of us, we paid 1830 €, tips included. It’s true we booked early, but the rate was good, and we had the constraint of traveling as a family of four, so cabin choices were more limited. It’s also worth noting that the single-parent offer is limited.
Now, about embarkation: 10/18 Marseille Coming from the north, we took the direct TGV that morning at 7:22 AM, scheduled to arrive in Marseille at 12:24 PM. The trip went smoothly, great weather, and we arrived just one minute late. I had planned to get to the port using the free 35T shuttle from Joliette. To get to the bus stop, there were two options: the metro or walking. Since the weather was beautiful and the kids needed to stretch their legs, we opted for the second option. The route is all downhill, so it was pretty easy even with the suitcases. But I wouldn’t do it the other way around! We arrived at Joliette around 12:50 PM, just in time for the 1:00 PM shuttle, which arrived a few minutes late. Other cruisers got on board too. That day, there were two Costa ships and one MSC ship at the port as well. Traffic was heavy, and the shuttle arrived at the port entrance at 1:30 PM. We were scheduled for 2:30 PM. We were lucky to be at the closest embarkation terminal. So we were among those who had the least walking to do. We dropped off our suitcases and headed to the check-in counter. There were plenty of desks and almost no passengers. So we quickly completed the embarkation formalities—in just a few minutes—and when we boarded, it wasn’t even 2:00 PM yet. We headed to the buffet, where there weren’t many people. As we finished lunch, it was around 3:00 PM when they announced the cabins were ready. We went down to drop off our luggage in the cabins and then went up to the top deck to take some photos. The ship’s daily program said the safety drill would be at 4:00 PM. So we went to deck 6 at the scheduled time. But later, they announced it would actually be at 4:30 PM! In short, we waited 30 minutes for nothing because of a difference between the scheduled and actual time! The drill itself was long. Gathering everyone took about 20 minutes, I think. Just as we finished, they announced the departure, originally scheduled for 5:00 PM, was delayed until 9:00 PM due to latecomers. We went to check out the library, which had tons of board games and books—more than we’d ever seen. What stood out on this first day was that, for the first time, we had a French-speaking embarkation, announcements only in French (except for the safety drill), French-speaking servers, a paper daily program in French, books in French (which we’d never find on another ship), and menus in French. To wrap up the day, we had dinner at Vatel. I had requested the first seating (6:30 PM) and a table for four, and we got it. We were seated upstairs near the window—a very pleasant table that we’d occupy every evening. What was a little surprising, but we got used to it, was that you had to order everything you wanted at once. The portions weren’t big, but you could choose what you wanted. The cheese was French and excellent.
To be continued...
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Hi,
We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?
We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val
We’re planning a Mediterranean cruise with either MSC or Costa—any recommendations on which to choose? Could you share the pros and cons of each?
We’re 2 adults and 1 young adult (18). Thanks for your feedback! Val
Hello everyone,
If you'd like, I invite you to join me for a week-long cruise to northern Greece, visiting ports that are often less crowded with cruise ships.
Itinerary: Athens, Skiathos, Volos, Thessaloniki, Kavala, Limnos, Hydra, Athens
If you'd like, I invite you to join me for a week-long cruise to northern Greece, visiting ports that are often less crowded with cruise ships.
Itinerary: Athens, Skiathos, Volos, Thessaloniki, Kavala, Limnos, Hydra, Athens
Hi
Has anyone sailed with the French company CFC? What do you think?
Haven’t seen many reviews about this company.
Hi everyone,
Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.
Thanks for any feedback!
Can anyone give me some info about this Spa Access day? We traveled with Costa until 2017, and back then, spa access wasn’t just for a day—it was for the entire cruise if you were staying in a suite... Times change, I guess. When I check MY COSTA, under Thermal Space Access Day appointments, it’s possible to book every day, even at sea, but with payment required on the site. Do we need to book this day on board if we want to take advantage of the free day? Or do we book it on the site and the freebie is applied automatically? Are sea days included in this case? Since 2017, we’ve been traveling with MSC YC, but this time, we’re going as a family with kids and grandkids, so the YC is a bit too much of a luxury and not really suitable for 3 kids.
Thanks for any feedback!
Hello,
As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉
I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.
To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).
Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.
In short, I think this is fantastic news 🙂
Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉
If you’d like more info on Ambassador, just ask 😉
What do you all think?
Here are a few photos of Ambience
As you may have read or heard—or I’m letting you know now—CFC is merging with Ambassador Cruise Line 😉
I’ve sailed with Ambassador twice already, and honestly, this merger makes total sense! Both companies offer the same type of service (with Ambassador’s English touch), and they generally have similar ships and target the same clientele.
To be honest, I think this is great news! I really hope Ambassador’s influence rubs off on CFC, especially in fixing all the issues I’ve had on Renaissance that I’ve never encountered on Ambassador (food quality, service, cabin problems, etc.).
Leading Ambassador are real cruise enthusiasts—passionate people with a clear marketing direction and a much more professional way of working with travel agents than CFC.
In short, I think this is fantastic news 🙂
Plus, Renaissance will be in the Caribbean next winter, so I assume European cruises will run on Ambience and Ambition. If English doesn’t scare you (too much), and you like the cozy ship vibe with great value for money, check out Ambassador—they’ve got some amazing itineraries! 😉
If you’d like more info on Ambassador, just ask 😉
What do you all think?
Here are a few photos of Ambience
Hello everyone!
Booked the cruise a year in advance for a departure from Rio on April 5th.
Air France flight to Rio on April 3rd, arriving at the Windsor Plaza hotel, very well located just 300 meters from Copacabana Beach, with a pool on the 15th floor offering a view of Rio.
The next morning, a behind-the-scenes visit to Rio’s Carnival—there were still some floats not yet dismantled and a little samba session. At noon, lunch on Copacabana Beach, which was deserted due to rain and gray skies all day.
Saturday, April 5th, boarding the *Marina*—still raining :( To get around Rio, we used Uber, which was really cheap—5 euros for a 15-minute ride, while taxis cost double... Arrived at the cruise terminal, boarding was very quick as usual with Oceania. The cabins would be ready around 3 PM, with luggage at the cabin door. We had booked an inside cabin. Despite numerous offers from Oceania to upgrade (with a supplement, of course), we stuck with our first choice. It’s worth noting that at least 200 cabins remained unoccupied—about 800 passengers for this transatlantic crossing... Last September, since the cruise wasn’t filling up well, Oceania lowered the price by 1,000 euros per person for an inside cabin—a great deal for us, as they adjusted the rate downward when we asked.
For this cruise, weekends and drinks at the table were included—champagne, wine, beer...—plus an onboard credit that’s now only for excursions (before, it was more flexible—another downgrade, lol).
Headed to the Terrace Café for our first meal, and what a surprise when we saw the changes... No more staff mixing your chosen salad, and way fewer options: big bowls of salad, trays of potato salad, beets, lentils—I don’t remember seeing that before—thin slices of cold cuts and cheese. On the meat side, not much choice and lower quality. Desserts also had fewer options. Well, we’ll make up for it at Jacques on the first night ;) The menu hasn’t changed much—it’s still top-notch. The seasoning is average, but it’s a safe bet.
A little note on the 15-day cruise: we ate at 11 different restaurants—3 at Jacques, 3 at Polo Grill, 3 at Toscana, and 2 at Red Ginger. Not bad for two weeks ;) A French officer invited us to Toscana, which was really nice of her. Polo Grill is still amazing—I’d rank it second after Jacques, with Toscana third and Red Ginger last. I think since the ship wasn’t full, it was easier to get into these restaurants ;)
The staff was, as always, excellent. There were 3 French employees on the *Marina*: 1 waiter at Jacques, 1 manager at Wave, and 1 officer in the offices.
In the afternoon, Tea Time had way fewer pastry choices than before... Cost-cutting seems to be happening at every level. We met people who used to stay in Penthouse Suites—before, they got a bottle of champagne in their suite every night, but since January, it’s been Prosecco instead... Just a small example of Oceania’s cost reductions. At the Terrace Café in the evening, there was no more lobster on this cruise :(
Still, the value for money on this cruise was excellent given the price we paid per person. This transatlantic crossing had 4 stops in Brazil, 1 in the Cape Verde Islands, then Dakar in Senegal, and ended in the Canary Islands.
Mich74
Saturday, April 5th, boarding the *Marina*—still raining :( To get around Rio, we used Uber, which was really cheap—5 euros for a 15-minute ride, while taxis cost double... Arrived at the cruise terminal, boarding was very quick as usual with Oceania. The cabins would be ready around 3 PM, with luggage at the cabin door. We had booked an inside cabin. Despite numerous offers from Oceania to upgrade (with a supplement, of course), we stuck with our first choice. It’s worth noting that at least 200 cabins remained unoccupied—about 800 passengers for this transatlantic crossing... Last September, since the cruise wasn’t filling up well, Oceania lowered the price by 1,000 euros per person for an inside cabin—a great deal for us, as they adjusted the rate downward when we asked.
For this cruise, weekends and drinks at the table were included—champagne, wine, beer...—plus an onboard credit that’s now only for excursions (before, it was more flexible—another downgrade, lol).
Headed to the Terrace Café for our first meal, and what a surprise when we saw the changes... No more staff mixing your chosen salad, and way fewer options: big bowls of salad, trays of potato salad, beets, lentils—I don’t remember seeing that before—thin slices of cold cuts and cheese. On the meat side, not much choice and lower quality. Desserts also had fewer options. Well, we’ll make up for it at Jacques on the first night ;) The menu hasn’t changed much—it’s still top-notch. The seasoning is average, but it’s a safe bet.
A little note on the 15-day cruise: we ate at 11 different restaurants—3 at Jacques, 3 at Polo Grill, 3 at Toscana, and 2 at Red Ginger. Not bad for two weeks ;) A French officer invited us to Toscana, which was really nice of her. Polo Grill is still amazing—I’d rank it second after Jacques, with Toscana third and Red Ginger last. I think since the ship wasn’t full, it was easier to get into these restaurants ;)
The staff was, as always, excellent. There were 3 French employees on the *Marina*: 1 waiter at Jacques, 1 manager at Wave, and 1 officer in the offices.
In the afternoon, Tea Time had way fewer pastry choices than before... Cost-cutting seems to be happening at every level. We met people who used to stay in Penthouse Suites—before, they got a bottle of champagne in their suite every night, but since January, it’s been Prosecco instead... Just a small example of Oceania’s cost reductions. At the Terrace Café in the evening, there was no more lobster on this cruise :(
Still, the value for money on this cruise was excellent given the price we paid per person. This transatlantic crossing had 4 stops in Brazil, 1 in the Cape Verde Islands, then Dakar in Senegal, and ended in the Canary Islands.
Mich74
Hi everyone,
We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.
The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.
Off we went this morning for a relaxing day on a ship—always a nice change!
The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.
The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.
CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.
The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.
Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.
Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.
To be continued...
We were offered a visit to the Renaissance by the new CFC cruise line through Croisiland. After reading all the reviews—some very harsh, others glowing—I wanted to form my own opinion without having to book a full cruise to test it out. This visit to the ship at the port of Le Havre for 49 € per person came at the perfect time, even if I’m a bit put off by having to pay for a ship tour. That’s not how it usually works with other cruise lines, as far as I know.
The Renaissance is a former Holland America Line ship, built in 1993 and renovated in 2023. We’re familiar with this style of ship since we took a long cruise in Polynesia in 2014 on one of its sister ships, the MS Statendam. We remember it as a charming small ship with a lovely pool terrace at the very back.
Off we went this morning for a relaxing day on a ship—always a nice change!
The Pont de Normandie is the last elegant structure you see before entering the vast and rather smelly port area of Le Havre.
The area around the port where the Renaissance is docked is total chaos—cars everywhere and only a handful of taxis. We were supposed to have a reserved parking spot in front of the terminal (we’d even given them our car model and license plate), but we were denied entry. There’s no paved public parking, so we left the car on a vacant lot.
CFC was officially acquired by the British cruise line Ambassador Cruise Line in January 2025. Ambassador Cruise Line, launched in 2010, already owns two ships of the same type and age. They wasted no time repainting the funnel in their new colors.
The line of passengers disembarking and waiting for taxis is endless... and taxis are trickling in. Is this the aftermath of yesterday’s strike, or is this the norm in this port? Either way, I feel bad for the poor travelers waiting—it’s going to be a long haul. Many are leaving on foot, dragging their suitcases. Compared to the port of Marseille, this is pretty dismal.
Forty spots were available for this visit organized by Croisiland, but we ran into a good hundred people at the meet-up. A group from the AVF (Accueil des Villes Françaises) of Le Havre will be joining us. Our Croisiland group consists of twelve people, if I counted right.
Security clearance is done alphabetically, and we quickly board the ship. Now we’re getting to the heart of the matter.
To be continued...
Hello everyone,
I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...
The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.
But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.
Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.
Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.
If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!
Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton
I’ve wanted to take this Norway cruise for a very long time. The first time I booked it was in July 2020 with Azamara. Unfortunately, it was canceled, as everyone remembers. When I tried to book it again, the prices (already a bit high with Azamara) had simply doubled. So, since then, I’ve been keeping an eye out every year for any opportunities...
The last time we sailed with Princess was eleven years ago, and things didn’t go very well. I came back pretty unhappy with their service and quite disappointed. Despite the $600 they gave me as credit for a future cruise, I’d never set foot on one of their ships again.
But this time, the opportunity arose—a fantastic itinerary with lots of stops, a reasonable price for 16 nights (I’ll share the details in the conclusion), and a ship that’s not too big, so to speak, with only 3,000 passengers. I’m not expecting much from the cruise line this time and am boarding the ship with low expectations beyond the itinerary.
Princess has introduced an app to download before the cruise. It’s essential because online check-in is no longer available, and the agency doesn’t send a travel journal. Everything is done through the app. After completing the check-in on the app, we only know that we’ll need to pick up our key, the Medallion, at embarkation by following the blue line in the terminal and presenting our passport.
Up until our departure, the weather forecast for the coming week in Norway is disastrous—rain, rain, and more rain. It was pretty much the same two years ago before our Iceland cruise, and in the end, the weather turned out fine.
If you’re ready to embark on the Emerald Princess to discover this beautiful cruise and the stunning landscapes of Norway, let’s go!
Southampton - Sea day - Bergen - Olden - Åndalsnes - Sea day - Tromsø - Honningsvåg (North Cape) - Alta - Sea day - Molde - Trondheim - Two sea days - Edinburgh - Sea day - Southampton
Hi there,
We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.
We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49
We’ve booked the CFC Viking Legends cruise (departing on 03/31/25), and the excursions have just been posted on the CFC website. What a disappointment... Stop in Copenhagen: 2 excursions offered, one of which includes +1.5 hours of walking Stop in Oslo: 2 excursions, one of which is a hike Stop in Sandnes (Stavanger): 2 excursions, one of which is a hike Lysekil (Sweden): 1 excursion, same as in Kristiansand and Zeebrugge.
We hesitated to book without knowing the excursions in advance, but the itinerary interested us. We were expecting more options for excursions... Since the ship leaves the day before from Zeebrugge, let’s hope there’s still space for the excursions. I’ll share our experience after we return from this first CFC discovery. MUM49
Good evening, cruise friends!
I’m planning my Japan cruise with Costa.
Is it more worthwhile to book excursions before departure? With MSC, yes, because you save 15%, but what about with Costa?
For those who’ve already done this cruise, do you have any tips or recommendations, please? We’re staying 1.5 days before and 3 days after in Hong Kong. Thanks in advance! Chantal Ports of call: Hong Kong - Keelung (Taiwan) - Japan (Naha - Kagoshima - Tokyo - Kobe - Nagasaki) - Busan (South Korea) - Hong Kong
Is it more worthwhile to book excursions before departure? With MSC, yes, because you save 15%, but what about with Costa?
For those who’ve already done this cruise, do you have any tips or recommendations, please? We’re staying 1.5 days before and 3 days after in Hong Kong. Thanks in advance! Chantal Ports of call: Hong Kong - Keelung (Taiwan) - Japan (Naha - Kagoshima - Tokyo - Kobe - Nagasaki) - Busan (South Korea) - Hong Kong
Hi everyone on the cruising forum,
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
I’m looking to get in touch with someone who’s been on an Arctic Cruise aboard the ship POLARFRONT, operated by the French company "LATITUDE BLANCHE", for some info.
https://www.latitudeblanche.com/voyages-grandnord-polarfront/
I already posted a similar message here 2-3 months ago, and it mysteriously disappeared... ??
Hoping for a response this time.
Best to all,
Puma2A
...
Thoughts for the cruisers currently in the UAE...
Apparently MSC has kept its ship docked in Dubai for now...
Apparently MSC has kept its ship docked in Dubai for now...
I’ve just returned from a cruise on the COSTA DELIZIOSA and wanted to share my thoughts for anyone considering this cruise line.
**Boarding in VENICE:** AVOID – it took a total of 3 hours before we could finally board!
**CABINS:** Our group had booked cabins with portholes. These were on the first deck, around cabins 1230 to 1257, and they were fine—no complaints. BUT some of us had cabins in the 13xx range, and that was a completely different story. These were right next to the engines, with an UNBEARABLE noise level!!! Those guests had to fight to get their cabins changed. One couple, after two days of hassle and endless discussions, finally got a balcony cabin. However, another couple was DOWNGRADED to a tiny INTERIOR CABIN—even though they had originally booked a porthole cabin!
COSTA clearly doesn’t care about its customers. Of course, these guests are still pursuing compensation, but their cruise was ruined.
Now, let’s talk about meals, the MY DRINK package, and the shows.
**Self-service meals:** NOT GREAT AT ALL. The buffets were chaotic—no pizza buffets like on MSC (because if you want pizza, you have to pay for it!). No pasta buffets either, unlike MSC.
**Restaurant meals:** Overall, they were okay, but whatever you do, don’t order the "3 Chefs" dishes—you’ll be very disappointed! And if you dine at the 3 Chefs restaurant, the menu costs 59 €!
**MY DRINK package:** In theory, ALL DRINKS ARE INCLUDED except for certain alcohols. They leave a large bottle of mineral water in your cabin, but if you drink it, they charge you for it despite the package. And on top of that, you’re only allowed 7 small bottles of water, while the number of alcoholic or non-alcoholic cocktails is unlimited?????
**SHOWS:** HUGE DISAPPOINTMENT! They only lasted half an hour, with no elaborate costumes, no real choreography—just one or two singers or a juggler on stage performing the entire evening’s show.
And the sound system? UNBEARABLE—so loud!
We had dinner during the second seating—which we really didn’t appreciate—and since meals ended at 10:30 PM, we’d look for a quiet spot afterward, but there wasn’t one! Music was blasting everywhere, and it was WAY too loud!
Another issue: The satisfaction survey. **Would you recommend COSTA to your friends and family?** Then the presenter gives you this whole speech about how the staff works 24/7 and that if you say you’re not satisfied, you’re punishing the hardworking crew. It’s emotional blackmail—unbelievable!!!
The staff, though, was absolutely lovely—housekeeping, waiters, everyone was so kind!
**Final verdict:** NEVER AGAIN with COSTA. For them, it’s all about MAXIMIZING PROFITS. If I ever go on another cruise, it’ll be with MSC or another line.
**Boarding in VENICE:** AVOID – it took a total of 3 hours before we could finally board!
**CABINS:** Our group had booked cabins with portholes. These were on the first deck, around cabins 1230 to 1257, and they were fine—no complaints. BUT some of us had cabins in the 13xx range, and that was a completely different story. These were right next to the engines, with an UNBEARABLE noise level!!! Those guests had to fight to get their cabins changed. One couple, after two days of hassle and endless discussions, finally got a balcony cabin. However, another couple was DOWNGRADED to a tiny INTERIOR CABIN—even though they had originally booked a porthole cabin!
COSTA clearly doesn’t care about its customers. Of course, these guests are still pursuing compensation, but their cruise was ruined.
Now, let’s talk about meals, the MY DRINK package, and the shows.
**Self-service meals:** NOT GREAT AT ALL. The buffets were chaotic—no pizza buffets like on MSC (because if you want pizza, you have to pay for it!). No pasta buffets either, unlike MSC.
**Restaurant meals:** Overall, they were okay, but whatever you do, don’t order the "3 Chefs" dishes—you’ll be very disappointed! And if you dine at the 3 Chefs restaurant, the menu costs 59 €!
**MY DRINK package:** In theory, ALL DRINKS ARE INCLUDED except for certain alcohols. They leave a large bottle of mineral water in your cabin, but if you drink it, they charge you for it despite the package. And on top of that, you’re only allowed 7 small bottles of water, while the number of alcoholic or non-alcoholic cocktails is unlimited?????
**SHOWS:** HUGE DISAPPOINTMENT! They only lasted half an hour, with no elaborate costumes, no real choreography—just one or two singers or a juggler on stage performing the entire evening’s show.
And the sound system? UNBEARABLE—so loud!
We had dinner during the second seating—which we really didn’t appreciate—and since meals ended at 10:30 PM, we’d look for a quiet spot afterward, but there wasn’t one! Music was blasting everywhere, and it was WAY too loud!
Another issue: The satisfaction survey. **Would you recommend COSTA to your friends and family?** Then the presenter gives you this whole speech about how the staff works 24/7 and that if you say you’re not satisfied, you’re punishing the hardworking crew. It’s emotional blackmail—unbelievable!!!
The staff, though, was absolutely lovely—housekeeping, waiters, everyone was so kind!
**Final verdict:** NEVER AGAIN with COSTA. For them, it’s all about MAXIMIZING PROFITS. If I ever go on another cruise, it’ll be with MSC or another line.
Hi,
Do you know any companies or individuals offering day excursions for cruise passengers who disembark in the morning and have to wait for their evening flight, with luggage?
Thanks in advance
Hi there,
To celebrate an anniversary, we’re dreaming of a truly amazing luxury cruise where we’d be pampered.
We’ve already traveled in the Yacht Club on MSC. It was fantastic, especially since it was in the fjords.
But do you have any other cruise lines to recommend?
To celebrate an anniversary, we’re dreaming of a truly amazing luxury cruise where we’d be pampered.
We’ve already traveled in the Yacht Club on MSC. It was fantastic, especially since it was in the fjords.
But do you have any other cruise lines to recommend?
Hi,
I couldn’t find it in the existing discussions, but I thought there was a bus from the cruise port to a beach in Olbia—does anyone have any info?
We’ll be there on a stopover and only have a few hours.
Thanks for your help!
Provence04
Provence04
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hello,
We (a family of two adults and two kids) are going on our first cruise this August on the Costa Esmeralda. To make sure everything goes smoothly, I booked a suite. I have a few questions to prepare well and I’m definitely open to any tips.
I read that a restaurant is reserved, specifically the Bellavista. What confused me a bit is that I saw others mention the Panama. I’m pretty sure it’s the Bellavista, especially after checking the ship’s layout.
About this restaurant: - Is it accessible on embarkation day, say around 1:30 PM? - Same question for when we return from excursions around 1:30 PM
I’ve done my research otherwise, but I’m still open to any advice.
Thanks in advance to all cruisers who take the time to reply.
We (a family of two adults and two kids) are going on our first cruise this August on the Costa Esmeralda. To make sure everything goes smoothly, I booked a suite. I have a few questions to prepare well and I’m definitely open to any tips.
I read that a restaurant is reserved, specifically the Bellavista. What confused me a bit is that I saw others mention the Panama. I’m pretty sure it’s the Bellavista, especially after checking the ship’s layout.
About this restaurant: - Is it accessible on embarkation day, say around 1:30 PM? - Same question for when we return from excursions around 1:30 PM
I’ve done my research otherwise, but I’m still open to any advice.
Thanks in advance to all cruisers who take the time to reply.
On August 10 in Havre St. Pierre, I booked the boat "Capitaine Richard" from 9:15 AM to 5:00 PM with a capacity of 10 passengers.
We are two and are offering the remaining spots.
The price to pay on-site is CAD 120 per person if there are 8 or 10 passengers, and CAD 140 if there are 6 passengers. Drinks and lunch are not included.
Capitaine Richard is a very friendly character and has a lot to show us. I think it’ll be a great excursion.
I’m offering this first to French-speaking cruisers, but if there aren’t enough, I’ll post on an American site.
Please contact me quickly—I have a feeling the other available boat was chartered by Azamara and already seems full...
Hi everyone,
Actually, the stopover is Zeebrugge, of course, but my destination is Bruges.
I’ll go from the ship to Bruges by the bus provided by the cruise line (CFC), and I’d like to know exactly where the bus drops us off (I assume it’s south of the city, but I really don’t know).
Since walking isn’t always easy for me, this will help me plan my routes a bit in advance.
Thanks in advance!
MSC Orchestra cruise from October 11 to 22. 8 travelers, 7 got sick with 2 bedridden for 2 days, no port stops, no restaurants, and a medical center that told us our COVID and flu tests were negative—but in hindsight, without showing us the results.
When we got back, we all went to see a French doctor (plus 100 € for the onboard consultation and medication costs), and we’re still sick more than a week later.
I’d like to share my experience with other cruisers to see if they’ve been ill too, because I doubt the legitimacy and honesty of MSC’s staff.
This was our 5th MSC cruise, and we were disappointed by the drop in restaurant quality and the same old entertainment—same groups at the same bars.
I think this’ll be our last MSC cruise, and I’m looking forward to hearing about other companies’ experiences.
Hi there,
I’m thinking about taking my first cruise.
Has anyone ever booked with Destockage Croisière?
I’ve been offered a Mediterranean cruise departing from Marseille for 1,200 € solo in an inside cabin. Does that sound like a fair price? The departure is in April 2026, so pretty soon.
It’s with MSC, and the ship is the MSC World Europa 5*.
Has anyone traveled on this ship before? If so, I’d love to hear about your experience.
Also, if you have any tips to share, I’m all ears.
And what about solo cruising in general? I get the feeling most people go as couples or families… will I still enjoy it without feeling too isolated? Are the dining tables shared, etc.?
Thanks so much!
Hi everyone,
I’m leaving at the end of March 2026 with 8 friends to celebrate an event on the MSC World Europa. I’ve been cruising for over 20 years with all kinds of companies and under many skies, but I’ve never traveled on a ship this size (6,800 people), and some specific info about this ship would be really helpful.
So, to those who’ve been on this boat before—thanks in advance!
SHOWS: Is it true that you have to book the evening show?... Just to secure a spot, or is it an internal rule?
THE SPA: Are the saunas and hammams mixed-gender? Are there several of them? Which pools are available?
SPORTS: Are there any “spaces” where ball sports like volleyball or basketball can be played?
Finally, is the management of passengers flexible and friendly, or quite strict?
Thanks!
Happy cruising.
Francis.
I just got a mind-blowing response. I wanted to book 2 back-to-back cruises in the French West Indies on the Renaissance—arriving in Guadeloupe on December 23, 2025, and returning from Martinique (the end-of-cruise city) on January 13, 2026.
And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.
CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.
I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!
For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.
Handing control over to the English wasn’t a good solution.
Oh well, I’ll find somewhere else with more open-minded people.
And guess what? It’s impossible because they’re pre-packaged deals. The only solution is to book just one cruise—not two in a row. It’s UNBELIEVABLE.
CFC, the French cruise company—well, no. It’s actually CAC, an English cruise company with "civil servants" wearing blinders.
I’ve never seen anything like this. I’ve often combined two back-to-back cruises without any issues, but those were on "bare" ships. All they had to do was get me to Guadeloupe with the first cruise and have me depart with the second cruise’s start. It’s easy to book plane seats!
For the record, last year I did two back-to-back cruises in the Mediterranean, spending Christmas and New Year’s on the same ship.
Handing control over to the English wasn’t a good solution.
Oh well, I’ll find somewhere else with more open-minded people.
Hi everyone,
In a month, I’ll be on the *Renaissance* with Compagnie Française de Croisières.
I’d just love to hear your thoughts on this ship—what you liked, what you liked less, etc.
Thanks to all of you!
Have a great day
Hi there, we're leaving on January 30th for a Caribbean cruise—there are four couples in our group—and we'd like to organize our own stopovers.
Do you have any great tips for visiting each island, with a preference for landscapes over beaches? Which island has buses to get around, or options for 4x4s/taxis? We're open to all your ideas!
Do you have any great tips for visiting each island, with a preference for landscapes over beaches? Which island has buses to get around, or options for 4x4s/taxis? We're open to all your ideas!
