Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi there,

I’m leaving for Japan in a few weeks. I just noticed my passport has an ink stain on the signature page. Could this cause any issues?

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Salam Aleykoum/Hello everyone

I need help renewing my passport as well as those of my wife and children. I can't reach the consulate for my district (Besançon).

I already have my biometric Algerian passport, but it expired in March 2024. Do I need to provide a 12S form for passport renewal? If so, what documents are required for the 12S?

Thanks for your help

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊

Hi, I submitted a passport application that has been under review for 23 days now.

The prefecture in question published a document today stating: "On Monday, April 28, 2025, the CNI-Passport Expertise and Resource Centers of the Loire and Haute-Loire will process applications submitted at town halls on April 9, 2025. The average time to make documents available at town halls is: - 21 days for CNI and - 21 days for passports. This breaks down as follows: • CERT processing time: 13 days for CNI and passports. • Average time for manufacturing, packaging, and shipping: 8 days for CNI and passports."

The issue is that I submitted my application at the town hall on April 5, and I still see it as "under review" on the ANTS tracking. Does the ANTS tracking actually update between the "under review" and "production" stages? Or is the tracking not really updated in practice between these two steps?

Hi there,

I’d like to visit North Korea after the summer, coming from China.

After watching a few videos, I’ve got some doubts and was hoping for some firsthand experiences:

- Do they really confiscate passports on arrival? - Do they also keep our phones?

And about medications—are there any limits? Do we need documentation or special precautions? Is there a risk they might be confiscated on arrival? (This treatment is vital for me.)

Thanks in advance for your help! !

Hi there, We’re heading to Japan soon and booked a room through Booking for our first two nights. The host is asking for a copy of our passports even though we’ve already paid. What do you all think? Thanks

Hi there,

We’re supposed to fly in four days—my partner, our two kids, and me—for a one-month trip to Cambodia. While applying for an e-visa, we just realized that both our passports won’t be valid for 6 months after our stay ends, which is a key requirement for getting a Cambodian visa. I don’t know how, but we totally missed this info!! Our tickets aren’t refundable, and we’ve booked several non-refundable hotels there too...

Has anyone been in this situation or have any ideas or solutions?

Thanks so much in advance!!!!

The consulate tells me my French residence permit needs to be valid for at least 6 months after I leave Egypt, but my permit will only be valid for 5 months and a few days by my departure date from Egypt. Is it still doable to get a visa on arrival (at the airport)? Thanks in advance to anyone who can answer me.

Hello, We’re heading to Cambodia for a trip. We have a 2h50 layover in Ho Chi Minh City on the way out and a 3h45 layover in Hanoi on the way back. Do we need a visa for this transit? Thanks for your help...

Hi there. I had a simple question, please? My 10-year-old son’s French passport expired a month ago, and I just realized it. We’re supposed to leave for Morocco by car on June 30th, taking the ferry from Algeciras. I applied for his passport renewal today, but it won’t be ready for at least 2 months.

Can he enter Morocco with his expired passport? For the return trip, I’ll already have his valid passport.

Thanks for your help—I’m really in a bind here.

Hi, I got my ESTA document 15 days ago. I got married this weekend. Can I book my flight ticket under my maiden name -so it matches my ESTA and passport, which won’t be updated for a trip in August? Thanks for your replies!

Hi, I just had a really bad experience leaving for Thailand with Etihad Airways, along with my partner and her 11-year-old son. We were denied boarding because the child’s passport was invalid (by about 3 days), as it’s indeed required to have 6 months of validity. But come on—just 3 days over! On top of that, we were able to check in online for our round-trip flight (just the flights, no extras), entered our passport numbers and expiry dates, and even had to check in online again 30 hours before departure, where we got our boarding passes without any issues. How is it possible that no one called, warned, or even blocked us online? Instead, they waited to tell us at the airport during baggage check-in. I’ve asked the airline for a full refund of our expenses—do I have any chance? Thanks for your help

Hi,

I’m planning to travel to China very soon, and I read in this article that getting a visa is really complicated. Can anyone confirm? Thanks so much. Nicolas

Hi there, I bought a flight ticket with Turkish Airlines to Vietnam. On the form, it said: first name then second name, which I did. However, my passport has 3 first names. I called a number in Paris, and they played it safe by repeating: the names must match exactly what’s on your passport. I’ve seen on forums that some say even one first name is enough… Do you know about this situation? Thanks everyone.

Hi there, A sudden family event means I’ll be spending a few days in France alone with my kids in the coming days.

Just to set the scene—I live in Japan, I have two young children (4 and 2 years old), and this is my first time returning to France in 12 years. I’m feeling a little overwhelmed.

My questions: 1/ My kids don’t share my last name. Do I need to have a document proving our parent-child relationship (+ a French translation?) with me?

2/ They have Japanese nationality. Will they be able to go through the same line as me at the airport? (I think I remember there’s an EU nationals line and another for non-EU, but given their age...)

Thanks in advance for your help.

Hi everyone, is there anyone sure about this topic? I’ve heard two different things. I’m leaving for Thailand on March 2nd and returning to France on March 30th, and my passport expires on September 25th. When I look at the rule that says the passport must be valid for more than 6 months upon entry, I’m good until March 25th, but on the way out, I’ll be 2 days short of the full 6 months (5 days early, to be precise).

Most people tell me it’s okay because it’s the entry date that counts, and even ChatGPT confirmed that for me. But some say no, it’s the return date that matters. So I called Qatar Airways, and even there, I got two different answers—one person said no, it’s the return date, and another said it’s fine for them. I’m not sure they fully understood what I was asking, and since I’m not in Paris, I can’t go in person either...

Just to be safe, I applied for a passport renewal at the town hall. They told me it would take 4 to 6 weeks, and I applied on January 14th, leaving on March 2nd, which is 6 and a half weeks. On the ANTS tracking, it’s been marked as "in production" since January 17th...

So, are there any experts on this topic out there? Either about whether boarding is allowed with the old passport or about the usual timeline for receiving a new passport... Am I wrong to worry in either case?

Thanks to those who reply!

Hi, We’re heading to Tanzania at the end of the year and I’d like to know where I can apply for the e-visas because I’ve found some sites, but they’re charging more than what I was told. It’s not the official site, and I’m struggling to find it. Do you have the direct official link, please? Thanks so much for your help! 😊

Hi there,

I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

After 13 years in the Schengen waiting room, Romania and Bulgaria are fully joining the free-movement zone on Wednesday, January 1, 2025, by road and air. Already partially in the zone with the lifting of checks in March 2024 at airports and seaports, they received the green light from their European partners in mid-December to enjoy the same privileges at land border crossings.

Hi Has anyone been to Rwanda recently and gotten a 3-month visa on arrival easily? Thanks

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi, My passport is valid until February 2026. I’d like to book a flight to Rwanda for September, but they require a passport valid for 6 months after entry—which mine won’t be. It takes me a month and a half to get a new passport, and I’d like to buy my ticket now with my current passport. What’s the solution? Thanks for your help! Daniel

Hi everyone, I’m reaching out to the community with a quick question. I’m leaving for the United States soon and don’t have time to renew my passport. However, there are some pretty visible ink stains on the edges of the pages, but the page with my identity info is completely clean. Do you think I’ll be able to enter the United States without any issues? Thanks in advance for your replies! Have a great day!

Hi, I’m traveling to Mauritius with my kids from Réunion. My kids only have national ID cards that still show our old address in mainland France. What do we need to show at the airport as proof of residence in Réunion to travel with just an ID card?

Thanks—this is pretty urgent since we leave next week!

Hi everyone, could someone clarify a doubt for me? Here's the thing: my passport expires on 25/09, and I want to go to Thailand from 03/3 to 30/3. So, on the day of departure, it will be 6 months and 22 days before the passport's expiry date.

...So, for entry into Thailand, will there be a problem? Apparently not, but I'm not sure. And for the return, since it will exceed the expiry date by 5 days, should I be careful with the layover outside Europe due to the 6-month passport validity rule? For safety, should I choose a European layover to avoid the 6-month passport issue?

I understood that what matters is that on the date of entry into Thailand, the passport must be valid for more than 6 months, and it will be exactly 6 months and 23 days.

However, for the return to France, I leave on 30/03, which is 5 months and 25 days (just 5 days short).

I heard that they don’t check it, and if I have a layover in Doha, for example, where the 6-month rule applies, as long as I stay in the transit area and don’t go through immigration, there shouldn’t be a problem either.

But I’m not sure about anything—even ChatGPT tells me there’s no issue...

Is there an expert on this topic on this forum? Thanks in advance!

Hi,

I’m leaving for Morocco on 18/10 with my wife and daughter. I’ll be returning to France on 25/10. My daughter’s passport expires on 30/11, which is less than 90 days before we return to France.

Can I still travel to Morocco with my daughter?

Thanks

Hello, We’re traveling as a family to China this summer, from late July to late August. However, my kids’ passports expire at the end of January 2026, which means they’ll have about 5 months of validity left after our departure. Many travel agencies recommend having more than 6 months of validity! I haven’t found any official information about this requirement. As a precaution, the best thing would be to renew them, but before I realized this, I bought domestic flight tickets using their current passport numbers. I’m worried these tickets might no longer be valid... Thanks for your help if you have any info on this topic.